I love these people. Front office staff are friendly and chill. Dr. Kemperas is cool, even though…read morehe's a huge Bears fan. I get my glasses here too, they know how to fit and adjust glasses, which is important, especially if you like wearing progressives. Nice location, nice parking, all good. They take good care of you here.

Starts with great office staff at reception; caring and patient engaged. Dr Kemper is very…read moreknowledgeable and caring.

Best staff! Doctors are Amazing! Dr Jamie Ware is the best…read moreOphthalmologist I've ever seen!

I was not able to contact this provider. The form on their website gives an error in the field…read more"how did you hear about us". All the options give a duplicate value error so that's a problem. They did not answer their phone, maybe closed on Fridays? But no message or way to leave a message, just dead air. I found this rather off-putting and will move on to the next option.

Dr. Petroczy was excellent but everything else was a mess. The front desk LOST my insurance card, I…read morewas quoted a bogus number for my exam which ended up being over $100 more and there were papers and files strewn on the floor. The MA brought out tools from a dirty looking drawer, there was a hair sticking out of the place where I was supposed to lean my forehead and the whole place was just disorganized and unsanitary. Definitely won't be coming back

this place is should change there name and take out family. extremely rude to my wife when she came…read morefor her appointment and not willing to help. will never recommend them or go there ever again. i'll take my whole family to lenscrafter then there.

Friendly staff. Very knowledgeable optometrist. Good prices. Absolutely no complaints.read more

I was at Elgin Vision Center yesterday for new glasses and and an eye exam. I was simply blown away…read moreby the level of service. I have always gone to the chain stores, I never had a doctor take the time to walk me through the results of my exam. I felt as if the doctor had nothing but time for me. He carefully explained the results he found from the exam. He talked about the type of glasses that would work the best for me. The staff was exceptional as well, kind, receptive, knowledgeable. I highly recommend this office if you need an eye exam. The best level of service I have ever received when getting glasses.

This was my first visit there, but I have found where I will go and where my family will go…read more Walking in, they were the nicest receptionists I have met in a long while - and at my age you see more doctors. Helpful and just pleasant. AND not flooded with 30 pages of paperwork so many places have you fill out. off topic for a minute - BUT WHY CAN'T IT BE SHARED SO YOU ARE NOT CONTINUALLY FILLING OUT THE SAME THINGS OVER AND OVER AND OVER....at any rate. I did not have a long wait...very impressive. The young lady that administered all the pretests before seeing Dr. Hefner was so great. She explained everything being done and why. Took time to talk to me and get everything down. Again, not a long wait for the doctor. HE WAS SO NICE. Came in, shook my hand and proceeded to cover everything I could even image for an exam. Because I am diabetic, over 65, and had cataract surgery a year ago, he covered a lot with me. Never felt rushed or pressured to hurry through. I have had a LOT of appointments with eye doctors since I stared with bad eyes in 4th grade....but I have to say this was by far the best experience with an office all the way around. My grandson and daughter will definitively use this office. AND ON A SIDE NOTE - I loved the chair I sat in and the receptionist went out of her way to call the person who ordered all their office furniture to find out where it was from..NOW THAT WAS OVER AND ABOVE...

The doc I have been seeing here is as friendly as a scorpion most visits. Never updates me on my…read moremacular degeneration progress unless I ask. Whips in and out of appointment and in giving me an eye injection once she whipped the little tool to hold my eye open out so fast it scratched my eye (WENT TO A LOCAL REGULAR EYE DOC FOR THAT). Fortunately I moved recently and found a far more friendly and supportive group in Retina Institute of Illinois. Night and day to the treatment I got from Fox Valley. Don't feel anymore like getting the max number of patients ($$) through is priority, but that I am priority.

Just moved to the area and needed a new eye doctor. Working with the ladies in the office was easy…read moreand accommodating. Also highly recommend Dr. Kevin, made some great recommendations and trail contacts for improved vision. Thank you

I tried to remove my review but it said there was an error so I could not take the previous review…read moreoff. My husband and son went back in and the woman that helped them was very nice and my son was able to get his contacts. I still,however, disagree with the strict contact class policy.

Everything. Love Dr Joe. Office staff very professional and knowledgeable. I've been going there…read morefor many years.

Friendly staff! Everyone was on time with my appointment…read more Yes I needed a mask... but that is expected with any medical type of place right now. Had a quick eye exam and had my right eye checked out as I had some spots on it that were irritating me. Got it all handled and I am good to go! No complaints!

All Meijer Optical have closed with US VISON being their supplier and I have been waiting since…read moreMarch for glasses and now they tell me they will be mailed to me! How do I get them fitted with silicone eye pads Meijer should be looking out for all their customers that are getting this terrible service and they say I can't get a refund even though glasses have not been made yet! I went to Rolling Meadows store!

BEST place I've ever been to for my glasses and eye exam. Fantastic service, super helpful and…read morefriendly. I got so much help picking out frames and got information I didn't even think about asking (glasses and insurance help). It was my first time there and I will not go anywhere else but this place! Big shout out to Chris (optical manager) and Cynthia ( O.D optometrist) for customer their service and their support!

This place a few years ago did my prescription wrong Now…read moreafter a few years though I would give them another try but this time they advertise the two pairs for 89.95 but when you sit down with them frame in hand marked 89.95 they want to charge you double be careful if you go there

I've been going to this location for years. I have been to the other locations to stop by and check…read moreout their frame selections. I also had my exam done at the one in Streamwood just to try a different location but honestly I always end up going back to this place to purchase my contacts and glasses. The parking lot is small but I never had an issue with finding a spot. If it's your first time here, use the doors in the back that's closest to the parking lot. I've never used the front but I've read a reviewer mentioned it was closed for them. You're asked to check in and at this time now, they do take temperatures. Everyone there is friendly and I'm always asked if I've been helped or need help. Seeing the doctor seems to be at a timely manner to me. I understand people may have more questions or have more to discuss. The doctors there are nice and professional. They always seem to remember me lol The lady who does the eye air machine that blows out air lol She is super sweet and I never feel pressured to do the extra machines that cost extra. But she does tell me the importance of it. I do it every other year or so. My contacts always needs to be ordered and I'll usually have it shipped to me. They're nice enough to still give me trials too :-) The last time I was there which was in December of 2020, Yadira and Flor helped me out so much! I wanted to take advantage of my benefits before the end of the year and they figured out what would get me the most and best deal as if it was for them. I honestly appreciate that. They went above and beyond customer service for me. I will continue to keep going here. They have a great system and team.

I was made an appointment online for Forever Eyecare through Delta Vision who noted they were a…read morepreferred provider under my plan. A few days before the appointment, I was sent an email stating that they were sorry I cancelled. I never cancelled. I called and was told that they do not have the doctor in on Wednesdays, which is why I chose them in the first place (again, as per the DV website). I was able to reschedule the appointment for a couple days later. Problems arose the day of the appointment. There was tons of traffic, and so I was running a little bit late (my Waze said 11 minutes) for my appointment. I called just to let them know, and they told me that I would have to cancel if I was more than 10 minutes late. I couldn't continue driving and chance it. Like, I get that they have a policy, but things happen..Still, not a pleasant experience. No matter.. one quick Google search and call, and I'll be at another optometrist in a few days. Thanks anyway.

This will be the last time I use this offering from Target. We had an appointment, arrived 10 min…read moreearly, but we sat for over 30 min with ZERO apologies. What is the point for making an appointment. Another business losing a long term customer.