I saw that this business had several bad reviews on another website, so I felt compelled to write a…read morereview after visiting with my daughter yesterday for an MRI. Staff was friendly, helpful and professional. They were respectful of our time, and as I sat in the waiting room I observed that most folks were being served in a very reasonable amount of time. Facility is comfortable, and well maintained. Overall, a very good experience, and not worthy of the poor reviews elsewhere.

Recently had my third Prenuvo scan over the past six years at this facility. After the first scan,…read moreI realized how valuable the analysis was and decided to make it an important part of my preventative care routine with a new scan every two years. I've also had my entire family (including children) get scanned. My experience has always been great and just keeps getting better over the years. The team is very pleasant and professional and the entire experience is easy and painless. I would highly recommend Prenuvo to anyone.

Had a good experience with scheduling the enhanced MRI $3,999 (includes blood work). But the…read morefollow-up was horrendous. No one called me back to schedule a blood draw and follow up appointment to review my imaging results. They really need to work on improving the costumer experience on the backend.

I have been impressed with this facility an the workers I have been twice, once for a X-ray then…read morefor a MRI. Both times I was treated kind an courteously and was given great care. When I scheduled my MRI I actually missed the first appointment an they called immediately an reschedule for later that night I ended up rescheduling that one for the next day because they would have to be there after they close an I felt bad about that. They had no problem with me rescheduling an got me in an I got my MRI an they all were super kind an were apologetic that the night before ran so late. Which I know wasn't their fault so it was fine. Definitely would recommend coming here for all your imaging needs.

Holly was very professional and informative. The procedure went smoothly. I've been here several…read moretimes and it's always gone very well.

Solis Mammography is THE place to go for the best in breast care. The staff genuinely cares about…read moretheir patients, and the entire process is very efficient. CeCe at front desk was very friendly and made sure my check-in process was quick and easy. My tech Paula was very kind and explained the exam process thoroughly. I was in the office maybe 20 minutes total. Ladies...Solis truly makes it easy to take care of your annual exam and on top of your health!

Solis Mammography - Flower Mound: My Honest Experience…read more I wanted to share what happened at Solis Mammography in Flower Mound. I went in for my first mammogram already feeling nervous, and the front desk wasn't welcoming or inviting. The way they acted toward me and my partner felt uncomfortable, and it made the whole experience more stressful than it needed to be. What confused me most is that when I brought my partner (who uses a wheelchair) for her appointment previously, they were allowing me to go into the exam room with her. But when it was my turn for an exam, they said my partner couldn't come in with me--even though Texas Patient Rights allow a same-sex support person in the exam room. The inconsistency was frustrating, and this is now the second time we've walked out because of unclear policies and unprofessional interactions. The only consistently kind person we encountered at the front was a very young receptionist. Everyone else seemed unsure how to answer basic questions and kept disappearing "to the back" to check on things. Side note: We ended up going to Touchstone Imaging in Flower Mound, and the experience there was phenomenal. The staff was knowledgeable, gentle, and kind. They worked smoothly with the VA, scheduling was fast and efficient, and the entire visit felt respectful and supportive. Sharing in case it helps anyone else navigating the same thing.

I'm giving Solis Mammography 4 stars, and I want to be clear about both the positive experience and…read morethe opportunity for improvement. On the positive side, the care we received from the technicians, Kelly and Claire, was exceptional. From the moment they recognized my wife Kim's situation, they immediately adapted and welcomed my presence to support her. Their empathy, professionalism, and kindness stood out. They were thoughtful, careful, and generous in how they guided us through the process, making what can be a stressful experience feel manageable and dignified. Truly 5+ star care from both of them. They also went above and beyond by helping us complete a bone density test during the same visit, saving us an additional trip later in the month. The reason for the 4-star rating instead of 5 comes down to the broader process. Despite having patient notes indicating the need for caregiver accommodation, the standard intake procedures didn't initially reflect that awareness. There was a gap between the documented needs and the execution of the process. I'm grateful that Kelly and Claire stepped in and made it right in the moment, but I hope the organization can better align its processes with patient notes moving forward. If that happens consistently, this would easily be a 5-star experience across the board. This rating doesn't reflect any billing related experiences at this point.

TERRIBLE billing service and customer service! I received two large bills and called several times…read more I didn't get anywhere so I went in person and the office manager said she would email her billing department and copy me because they didn't handle billing. It was probably coded incorrectly with my insurance. She did not Copy me and probably didn't even email them. I followed up with a phone call to her and an email and no response! I will find somewhere else to go and I just saw a post that several people are Dealing with the same issue! I'm done! update on 2/9/26 - I have paid off my balances several months ago and today I get a call saying I have another balance. I have never received a bill for that and I am continually unhappy with Solis! I will NEVER go back to any of their facilities. I was told again today to disregard the message and wait until I receive a bill. I have NO confidence in anything they say. PLEASE go to Touchstone Imaging or Envision for your mammograms.

As update, do NOT let these guys get a pre-authorization for any procedure if you decide to temp…read morefate and use them. Should you change your mind and decide not to use them, they hold your pre-authorization hostage and give you the run around for weeks without voiding the Pre-authorization. In addition, when you ask to speak to the insurance department directly, the line is "they don't have a phone number." Really?

Very caring and friendly staff, and they got me right in no waiting. Awesome team Fernando, Terry,…read moreShakira, and Dr Williams. Thank you Carmen

I'm new to the area and needed to schedule my annual breast exam. I'm so glad I chose Solis…read moreMammography! The process was quick and painless, and the staff was incredibly friendly, patient, and made me feel right at home. The tech let me know I'd have my results in just a few days which is such a fast turnaround and gave me extra peace of mind. I'm so happy to have found a place where I feel cared for. This will definitely be my go-to mammogram facility moving forward!

The staff here is always great, quick and efficient. I have been 4 times now in this same location…read morewith the same insurance and my mammogram was always covered at 100%. Unfortunately, this year I got an unexpected bill from medical city after the fact, for "outpatient services." This was new this year and it was not disclosed to me that there would be this new hospital charge unless it was in the fine print that is so extensive and literally no one has the time to read completely. Now I'm on the hook for a ridiculous charge that I was not aware of. Very disappointing. I will never be back. Our healthcare system in this country is beyond broken. Where else in the world do you get tricked into buying something you were not aware of, and then forced to shoulder the cost with no recourse. This is absolute insanity. We need to stop allowing our politicians to be bought by special interests and make them work for us instead. That is the only way things like this will ever change.