While my experience talking with an agent on the phone was a good experience and guided me to…read moremaking my purchase online, my experience picking it up was not so great. The cashier that assisted me, her name was Wingree. Pretty girl, was not friendly whatsoever. No matter what I said or how I tried to engage small talk. While we are trying to get my order processed for pickup, she was just cold and stone-faced which I found surprising because in a customer facing role it's important to be friendly. I thanked her for her time and her help and for coming into work on Saturday and she didn't do anything other than a not. I would not have her And a customer facing role

June on geek squad! Thanks for making sure my Apple phone and IPad was not compromised! Thank you!read more

I'll keep my rating similar because I do appreciate all they did for me with water damaged phone…read moreand getting everything over to new phone. But wanted to update that a few days ago (7 months later) , I got an email from apple stating activation lock is requesting my password for that old phone. They never gave me my phone back and said they give them to a company to dispose of phone. I did call to ask why I'd be getting this and he just kept telling me there's no way they got the phone on and that's all he can tell me. Told me told call Apple, I just don't know what they'd be able to tell me? He got kind of defensive because I was asking why I would get this email. I was just trying to understand it. I got on iCloud and set to erase if it's ever turned on, just hoping it's enough that they don't get any information off that phone, seems like someone's trying to get into it (even if not turned on). I'd ask to keep old electronics and destroy yourself. Writing this here just so owner knows this happened, especially if the company they are using isn't supposed to be doing anything with these phones besides destroying them.

With only a small handful of techs working, they stay busy, but they're never TOO busy to take care…read moreof your issues. Plus, all that busyness comes with a great deal of experience. I've found Experimax to be THE go-to people for the area. They're trustworthy and knowledgeable, having never steered me wrong. The prices are on-par or better than I'd expected on a few different occasions. They work with Macs and PC's, along with phones. I'm super glad they've been there for me.

I was happy to hear it closed. The store and some of the staff were cool, but Brent was a total…read moreprick. I begged him for a job more than once and he always hired someone else right under my nose, and they'd only last a couple of months before they quit. I wasn't good enough to work for him, but my money buying sh*t from him sure was. Thank God Guitar Center showed up!! F-U Brent!!​

Brent's have always been competitive, but what sets them apart is there attention to me and my…read moreneeds. Great place!

There is a young lady named Maria, I've been using cell phone for like 20 years. And no one not…read moreeven close has helped me more than she has as far as getting my phone and my tablet everything working the right way set up auto pay she's been so helpful I'm an older person and not very skilled at these things I've never had anyone help me as much as she has I've been in fort Myers for 44 years I never had customer service like that she's the best.

From the owner: Switch today & enjoy America's largest 5G network.read more

DO NOT TRUST BOCKTEK! We made payments over $10,000 to Chris…read moreand he only promised to install the needed equipment but nothing happens. He doesn't call back and the email is undeliverable.

Took my Lenova to him 5 or 6 weeks ago to have the screen repaired. Now he will not return my calls…read moreor text. I would like my computer back, I don't care if it's fixed or not. Just would like my computer back. DO NOT USE BOCKTEK FOR COMPUTER REPAIR JIM BIERY

I was referred by a friend and so glad I was! I got my CD changer back it two days. Since then I've…read morehad my computer repaired and its as fast as it was when it was new. I am posting this because of the previous post. It goes both ways. I had a small business and its very hard to please everyone. Now days with social media and free websites its too easy for the angry to vent. It sounds like they would make a doctor liable for their diagnosis. How difficult is it to listen to the answer and hang up?

I would give negative 100 stars if I could. The man who answered the phone was EXTREMELY…read moredisgusting, vulgar, short, and had no customer service skills what so ever. Seemed annoyed right off the bat. Wouldn't let my boyfriend speak, treated him like an idiot. When I proceeded to call from my cellphone and ask for a manager he refused to put me on with one, refused to give his name. When I kept asking he finally said he was the manager which if that's the case that business will fail. He threatened me with a lawyer and said I was "harassing him" for wanting to speak to a manager or owner. He also kept repeating that 4 other people were listening in on the phone call. Worst customer service I've ever experienced in my life. He wanted us to come to the store to fight him...like wtf??? Someone must've shit in his coffee or something. I will be blasting this all over my social media & hopefully make everyone aware of this horrible company that treats people like crap.

JL audio best in town. Great prices on marine audio. Friendly know his S&$(. Will go back to…read morepurchase more

What a rip off, dude charged me almost 300$ just to run cables in my car, said it was 180 but had…read moreto charge 50$ for the high and low converter cables which were never installed in my car. I don't understand they tell you to come in so they can see your system just to tell you to wait a couple of hours till they are available for you. Just totally unprofessional. Walked in asking for prices, greater by some man smoking a dab pen and saying he's not aloud to tell you prices. Just a mess would not recommend.

Hidden Gems are getting fewer and farther apart. This one has a lot of stuff to offer that you…read moremight struggle to find at the big box stores. The car audio audio is second to none for in stock items that you can see and not have to order off the internet and hope for the best. Staff is friendly and helpful. Check em out!

used tv center to install back up camera and rear view mirror. The mirror fell off 5…read moretimes. they kept reglueing. the 4 th time i went back they had me go to auto store and pay to get a tube of glue The 5th time they wanted to charge me $49.99. i went to an auto glass place that glued it for me in 5 minutes an did it FREE OF CHARGE. they felt that tv center was using the wrong glue

I would like to thank Michael Morales ( Quality Tv Sales & Service) and team ( his family) for…read moreincredible service and professionalism! To start, Best Buy canceled our installation of our new home at 6:30pm by text the night before install. Only options were to reschedule or cancel. Evidently they only have one crew and totally left us hanging as we had been planning on this for over 3 weeks. We had to drive 30 minutes to Best Buy in Port Charlotte because they no longer have phones in store, ( this is a complete joke if you have tried to deal with Best Buy lately, GOOD LUCK) to see what had happened and try to reschedule or cancel. We ended up walking out of Best Buy at 9:00pm with nothing resolved and possibly a week or two wait on installation. The next morning my wife found Quality Tv on Google and we decided to stop in. Mike gave us a quick class on TVs and we loved the family atmosphere of his business. Mike was able squeeze us in to do the install and his sons Michael/ Matthew and Brian teamed up to knock out the job. I was in awe of how they teamed up and worked together and how great of a job they did. We have had Best Buy for at least 12-13 installs over the last 15 years and Quality TV hands down was the best service we have ever had! My wife and I couldn't be more happy with choosing Quality Tv& Sales. Highly highly recommend calling them. You'll be glad you did. And if you ever need a service call - they handle that too!

Outstanding customer service. Knowledgeable technicians who are helpful, patient and kind. We…read moreappreciated his explanation and time.