Bait and switch company. They refused to do the cleaning service and refused to refund the $500…read moredeposit. Do not use this company. They will steal your money.

Rain soft installed their shoddy equipment for me and said it had a lifetime warranty. I've been…read moretrying to get them to fix my stuff for years with no resolution and I'm sick of it. The power connector on the main circuit board just came off but the company wants me to pay them 200 to come even look at it! I refuse to give these greedy liars more money. Stay away!

So my wife sent out for a water test. The results came and a salesman came to the house and did…read morefurther testing. We decided to go for the system on a whim and then while it was being installed we realized there was just no way we could afford the system. After it was installed they came and removed the system free of charge as far as I know. The installer was knowledgeable and friendly through the entire process. Even though we didn't get the system the experience could've been terrible and it wasn't.

M&G provides a great customer experience when on site. Also, they have saved me $200+ in…read moretrip/service charges by trouble shooting issues over the phone and solving the problem free of charge. This is an industry full of questionable service providers. Ethical vendors are tough to find and ethical ones that do what they say they are going to do when they say are going to do it are nearly extinct. M&G checks that box. I've used 4 or 5 other vendors in the city and they have universally disappointed. Matt and his team are great at what they do. Now that I use them, I no longer have anxiety when I need to service on my pool.

I have used this company for the last four years. They are very reliable and do a very good job…read morewith your pool. As far as the owner's customer service skills....... it depends on the day. One day he could be very nice and the next day not so much. He has an arrogant intimidating way about him at times. With that being said, I don't always feel comfortable calling him first. I usually call the technician that was assigned to my house. (I wasn't even aware he was no longer there since I'm not home when they come out). We had torrential rains a week or so ago, and it messed up the balance of the Pool so I reached out to the technician that was assigned to me and he informed me that he's no longer with this company. I told him I was not aware of that situation I said sorry for bothering him, but that I like to call him first because I don't feel comfortable calling the owner since he's moody. This former technician then told me that there were other customers that felt the same way that are no longer with him. The next morning, I get a text from the owner telling me that he doesn't know why I called. my former technician to complain about him and because of that he's terminating my service. Didn't ask me what happened or asked me why I feel uncomfortable to call him just assumed. (the conversation was obviously repeated back to the owner) The owner has a you're YOU'RE WELCOME attitude not a thank you for your service attitude. That in itself is a reason that I would not recommend this company. I am a small business owner myself. If I had a customer that compained to my husband about me or me about my husband, the last thing I would do is tell them to get out of my store. I would call them and say, why do you feel this way? How can I fix it. That's why we've been in business almost 50 years. We and cherish our customers . Without them you don't have a business.

They came out the night we called with water leaking in thru the windows due to ice blockage. Set…read moreup their humidifier and blowers, minimal invasion into the walls and trim for drying - ended up being able to salvage the walls and surrounding trim due to their quick action. I've had other experiences where the companies go straight to cutting out drywall and costing us way more money in the end. These guys tried least expensive intervention first and I greatly appreciated that. We ended up fixing the true cause which was attic insulation but they were able to help us with the immediate need. Extremely knowledgeable in the industry and they care! Highly recommend them for any of your restoration needs.

RESTORATECH, LLC was there with in 2 hours of calling the insurance company to report a water leak…read more They went above and beyond to help us through this. Thank you Amada for getting us taken care of.

I contacted Kyle on a number of occasions about cutting my grass he said he would send a quote…read moredidn't happen called two more times same story no quote very bad for service I talked to other folks tht said the had the exact same problem I wouldn't recommend this service ground up should be ground not around allowing also a nieghbor told be they cut his grass and bent up his down spout and said nothing of it and it was caught on camera smh I don't recommend

From the owner: Patio and Brick Work, Snow Plowing and Ice Control, Retaining Walls and Pavers, read more

Twinsburg Ohio location did sales and install. First month has been great - looks amazing. Great…read moreupdate to 54 year old garage floor. Typical sales call "70% off" research shows this is the regular price so don't fall for the ads. Sales rep did a nice job measuring and explaining process. It's up to you to completely empty garage which was a PITA. I think they used to empty garage for you and store contents in driveway bin but I suspect the COVID economic lockdowns ruined that like so much else. Love the new floor. Does require cleaning and maintenance, but comes with a strong warranty as long as company stays in business. Will update this review over the years as long as Yelp stays open and I am above ground. Von.

Nature Stone did an amazing job on my patio and Garage! they first had to remove all of the old…read morePebble Stone and then reapply with their product. It was so much work, but their technique and skill was just incredible! Nathan and Seth were such hard workers. And Donny who came to remove the support structures that had been applied for the product to set, was so helpful. He went above and beyond with suggestions and additional help that I needed. I would highly recommend this company to anybody!

Josh and Elina were amazing to work with. absolutely no pressure and walked us through every step…read moreof the way. (we knew nothing about the process of selling) we were able to close very quickly which was very important to us. They answered all of our questions through out the whole process without delay, and did not pressure us either way. Would 100% recommend them!!

From the owner: We buy houses in Cleveland, OH and nearby cities for cash. Sell your property quickly in…read moreCuyahoga County, Summit County, and Portage County without a real estate agent and without making repairs. We buy properties in many conditions directly from owners. Since no real estate agents are involved, sellers do not have to pay any sales commission. We can buy the property "as is," pay cash, close quickly, and pay the seller's escrow fees. We are local, fair, and reliable property buyers.

How you can improve: Deliver materials ordered. We are…read moreshort 12 screens. Do not destroy customer property. Follow through when you try to put wrong window in and fill in 8" gaps with foam that is visible down the street. Don't avoid phone calls. Don't let months go by with no action. I DO NOT RECOMMEND!!!! Lawsuit is the only option I have left. I have heard every excuse and have been waiting many months. This is May 2025. I ordered in August 2024.

Crappy product and service. Took 18 months for them to figure out the manufacturer didn't glaze or…read moreinsulate properly. Still having problems.