Cancel

    Open app

    Search

    Rafael's Doors

    4.0 (4 reviews)
    Closed • Closed

    Rafael's Doors Photos

    You might also consider

    Recommended Reviews - Rafael's Doors

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Photo of Robert M.
    29
    124
    9

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Rafael's Doors

    You might also consider

    Verify this business for free

    People searched for Door Sales/Installation 1,402 times last month within 25 miles of this business.

    Verify this business

    US Door & More

    US Door & More

    (60 reviews)

    International

    TL;DR: Beautiful designs, but abysmal delivery, poor craftsmanship, and non-existent customer…read moresupport. Look elsewhere. The Pros: They offer hard-to-find custom sizes (42"/49" x 86") without needing a full custom carpenter. Ordering was smooth, and production finished two weeks early. The Cons & Nightmare Experience: Zero Communication: Once handed to shipping, status updates stopped. I called daily with promises of callbacks that never happened. Damaged Delivery: The shipper is a third-party affiliate to US Door so keep that in mind, the company that was selected by US door was Roadrunner. Roadrunner missed the assigned delivery date. The only reason that I was able to get any information was to call Roadrunners customer support in which they told me that they had lost my door. Again, another company that if I did not call I probably still would not have my door. They apparently found my door on a different truck, and it was too late for delivery, I demanded that this should be delivered the next day, which they obliged thankfully. The delivery guy left the door at the end of the driveway and had my SO sign the paperwork at the bottom of the driveway not telling her to inspect it (this is where we went wrong since nothing was written on the delivery note). I have video evidence of this, and I have video evidence of the condition it was delivered, and the delivery guy took a picture of where he left the door. Quality & Delay Issues: Unboxing revealed damage from both terrible craftsmanship and rough transit. Because the door couldn't be installed, my stucco crew had to be rescheduled--causing a 5-week project delay and extra labor costs. Inadequate Resolution: Claims only offered a full return (6+ week delay) or a 25% refund. I took the 25%, but hiring a carpenter to fix their defects costs more than the refund provided. Verdict: Highly recommend looking elsewhere for a door! But if you need to use US Door - BUY SHIPPING INSURANCE and expect zero proactive support if things go wrong!

    The purchase for this door was made easy by Romeo. He answered all of my questions (in detail) and…read morewas a pleasure to deal with. Door was expensive, but better priced than others. The shipping times got slipped a couple of times, and then the shipper told US Doors & More the wrong delivery date because of a holiday, so would have had to wait an additional week because trucking company only delivers once a week out in the country where it was going to be delivered. Can't hold US Doors and More responsible for that since it was really the shipping company's fault. Overall, the door was packed real well and I would use them again. Just plan on shipping times being longer than estimated and you won't be disappointed.

    Rafael's Doors - doorsales - Updated September 2026

    Loading...
    Loading...
    Loading...