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    Rafa's Paw House

    1.4 (9 reviews)

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    2 years ago

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    Dream A Dream Dachshunds

    Dream A Dream Dachshunds

    (33 reviews)

    Recently I got a red long haired female as an emotional support dog for my husband who has…read moredementia. Zoey has been a game changer for both of us - my husband now smiles and laughs and gets up early to take care of her. I have a loyal loving friend who is devoted. She is happy and healthy and relatively easy to train. (Meaning I am well trained) Bear in mind, I called ahead to see if there was a black and red or a cream long haired male puppy. I came home with an all red long haired female, my granddaughter fell in love with and wouldn't put down. It only goes to show a happy health puppy is all you need - forget color just fall in love. Sherry and her team have been nothing but supportive and have given us great advise. I will probably get a second puppy once I am completely trained. Thank you, Sherry In reality she has been fairly easy to train but she is a puppy and it is all about being consistent..

    Okay. I'm really really disappointed I have to do this, but the public deserves to know. Let me…read morestart by saying I am a dachshund advocate for Travis county. I own them, and I constantly work with rescues to get dachshunds in our community placed. In the past, I supported this business, thinking that it may have also been helping the dachshund community. I've shared multiple of their posts when they try to help, and I engaged with their posts. Commenting and following up with potential adopters, Sharing them in local dachshund groups, and boosted them for the algorithm. I recently caught on to an extremely shady backyard breeding process they were partaking in: using the mom up in her fertile years and then dumping her off. This is called a "discarded breeder" or "spent breeder" in the dog breeding world. If they cared about the dogs under their care, they would continue to value the dogs after their money-making years. Rehoming a dog after 6-7 years is traumatic for a dog who has only known their home, and should only be done for extreme circumstances: dogs are family, and dachshunds are extremely sensitive to this. They bond deeply with what they know and their pack. Dachshunds should not be discarded and forced to go through a mid-life rehoming just because they aren't cash cow for the owner anymore. This told me that these people don't care about dachshunds at all, they care about money. Once she was no longer a cash cow for them, they don't care about providing care for her. I went back and saw they did this with multiple adult female dachshunds. After seeing this, I (very politely) left a message to them, essentially saying that I don't think it's a good idea to be discarding the mothers after their breeding years, because of how deeply dachshunds bond. The owner's response: not answering my question, but quickly erasing my comment and blocking me from the group and page, after all I've done positively. Because I caught onto something shady and dared to ask a question about it. If this is how they view dachshunds, why would you ever leave your dachshunds in their care? Your beloved is just a money source for them, hidden behind clever Facebook posts that make them seem like they care. I would absolutely not trust these people with any dog. Do better. These are real dogs with real feelings. Not a substitution for a 9-5 job.

    Starmark Animal Behavior Center

    Starmark Animal Behavior Center

    (137 reviews)

    My two dogs stayed for 13 nights. Lucy did training while we were gone and Ludo just enjoyed his…read morestay since he doesn't need training. They had a wonderful time! Lucy and Ludo were happy to see me but after saying an excited hello to me, Lucy tried to walk back into the other room as though she wanted to see her kennel friends one more time before leaving. It was really touching. The trainer kept me up to date on Lucy's progress and I even got to see social media posts about their play time and beach time. This is where they take your dog to the pool and there is also a sandy place where they can dig. It was very reassuring to me that they let me see where my pups would be staying and I got to help decorate their room. Other places won't show you the actual space your dog is in and are not transparent at all about the actual level of care. This place put my dogs' health and safety first and their happiness as a close second. I will use them again.

    Maybe because our dog had some reactivity and we struggled at times, but we felt completely…read moreunsupported during the four sessions we went to. These folks are basically trying to sell their products - collars, leashes, etc. - and the training and support seem to be an after-thoughts. At the 4th lesson, our dog was overwhelmed and wanted to just sit on the mat. The other dogs went outside and did the agility course and our dog was told to sit back and watch (in a large grassy area with fire ants and sticker burrs). Addison said she would send us info on steps to take and further instruction at a 2-week training - never got anything else from her or these people. We decided not to show up for the 5th lesson. We have since gone to someone else, and our dog is doing great, and without a StarMark choke or prong collar that costs a lot of money and hurts the dog. The communication from the time we signed up was spotty at best, and then just got worse. There was no follow-up via phone or email at all. Would never recommend this place based on our experience.

    PetSuites Round Rock

    PetSuites Round Rock

    (53 reviews)

    PetSuites Round Rock always seems to have availability for our dog. They seem to care a lot for all…read morethe pets and the service has been great in terms of communication and friendliness. I haven't had any issues with any reservations I have made in the past, pet drop-off has been quick and straightforward as long as you have completed all the pre-work online (pet eating schedule, medication, etc). One of the main reasons why I love this place so much is being able book a reservation only a few days prior to that date and therefore not having to worry and plan months in advance to get a spot for boarding like at some other places.

    My daughter has been boarding her dog here since 2022. In that time, she has NEVER requested…read moreindividual play for him (it costs extra). This past July she boarded him for 7 days and, again, did NOT request individual play for him. However, when she went to pick him up, they had charged her an extra $126 for individual play. She called and asked why they did that, and the girl she spoke to to confirmed that none of her paperwork said anything about her requesting that additional service, but since the service was performed she owed the money. She called back and spoke to the manager, Cody, and he also confirmed that nowhere in any of her paperwork did it show that she requested this additional service, but since the service was performed, she had to pay. This is mind boggling to me that this business (basically) admitted that THEY made a mistake and that SHE has to pay for it! Shame on you Pet Suites. You don't make the customer pay for YOUR mistake. Check your invoices everyone. Pet Suites is trying to collect more than they're owed.

    VCA Hometown Animal Hospital

    VCA Hometown Animal Hospital

    (232 reviews)

    Dr. Ramirez and the staff here are amazing. We've been taking our bichons here for treatment for…read moreyears. Highly recommend this vet.

    Extremely disappointing and heartbreaking experience…read more The staff here were incredibly uncaring and, in my experience, unnecessarily mean. I arrived about 5 minutes late for my dog's appointment. He was an elderly dog and had been extremely difficult to get down the steps and into the car. By the time we arrived, he was already stressed and panting heavily after being in the car on a hot day. We then stood in line for another 5 minutes before reaching the receptionist, meaning we were approximately 10 minutes late by the time we were actually checked in. When I explained what had happened and how difficult it had been to get him there, I hoped there might be some compassion or willingness to work with us. Instead, I was simply told they could not see him because we were 10 minutes late. There was no concern for how he was doing or any attempt to find a solution. I explained that we could even skip the main things we had brought him in for and just have him receive the vaccinations he was behind on, since we were leaving for a trip in a few days and I wanted to make sure he was up to date. I was again told they could not see him because they were too busy. I offered to wait. I said I would sit in the waiting room and stay until they had an opening, even if it meant waiting several hours. I was told no. I asked if I could speak with someone else, but was told the manager wasn't there and that the receptionist was too busy to get anyone else to speak with me. What was most upsetting was the complete lack of compassion toward my dog. He was elderly, visibly stressed, and panting heavily, and yet there seemed to be no willingness whatsoever to help us once we were there. I ultimately had no choice but to take him to a walk-in emergency veterinary facility, where I paid more than twice what I would have paid at his regular vet just to have his vaccinations done. Because we were walk-ins, we waited almost three hours. My dog continued panting and was extremely stressed throughout the entire experience. It was heartbreaking to have to put him through that when I had already tried to get him care at his regular veterinary office. He didn't finally calm down from the stress until late that night. Sadly, my dog passed away just one week later. Knowing that this was one of his final experiences with a veterinary office makes the whole situation even more painful. I understand that veterinary offices can be busy and that there may be policies regarding late appointments. What I cannot understand is the complete lack of empathy and willingness to find any reasonable solution for an elderly, visibly distressed animal who was already sitting in their office. I have never had an experience at a veterinary office that felt so cold and uncaring. Based on this experience, I would not recommend this office to anyone who expects compassion and understanding when their pet is struggling.

    Sublime Canines - I love being active with my dogs. Camber won Austin Fit Magazine's Fittest Dogs!

    Sublime Canines

    (16 reviews)

    Briana volunteers with Kids-N-K9s, a program where at-risk teenagers train shelter dogs for…read moreadoption. http://wilcopets.org/KidsandK9s/tabid/2376/Default.aspx Briana is absolutely amazing. She has excellent dog skills but lots of people can say that. What she also has are excellent people skills and a lot of enthusiasm and energy that she brings to the table every single lesson. She makes dog training FUN incorporating games, competition, and rewards that can be traded in for prizes to practice the skills that you are working on. The kids always get excited when she comes because every lesson with her brings something new and exciting. She also does a great job of breaking things down into simple to understand concepts and uses examples about how things relate back to people to help the clients understand. I have referred some of our adopters to her and they all wrote to me to say that she was incredible and that they couldn't have been happier with her services. I highly recommend her. She is currently training at Mud Puppies in Cedar Park. Check her out. You won't be disappointed.

    I called Briana at the recommendation of a coworker for my 8 year old Am Staff that was showing…read more signs of separation/isolation anxiety. I consider myself a pretty well educated dog owner and had increased my dog's exercise and training when she began showing these signs but to no avail. Briana did one home visit and gave us a handful of additional tools that we could use to see immediate results. (Disclaimer: There is no magic trick and you must be willing to put in the effort). Within a few days, my dog was calmer and so was I. We've continued on Briana's plan and even joined her Good Manners I class, which is great, and the relief that my dog is no longer in a panic when I leave makes me feel like I'm not a prisoner in my own house anymore. I would recommend Briana to anyone that has a dog with behavioral issues or even if you just want to brush up on manners and get the Canine Good Citizens.

    Rafa's Paw House - petboarding - Updated September 2026

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