Yulia was amazing!! Very thorough and stayed until everything was complete. She was very…read morerespectful and listened to our direction. I will be using her in the future! Thank you, Yulia! One person was not enough for this job. The workload required at least two people, which made the process inefficient and overly long. It was also concerning that she worked 8 hours straight without breaks. Better staffing is needed for jobs of this size.

Here's a more polished and professional version that still clearly communicates the issues:…read more We hired this company for a cleaning service, and unfortunately the quality fell well below expectations. Many areas remained visibly dusty, including the floors, baseboards, and window sills. When we contacted the company to discuss our concerns, rather than acknowledging the deficiencies, they suggested our expectations were too high and did not take responsibility for the quality of the work performed and offered a lousy 10% off. Additionally, we were charged for the higher-tier service package despite requesting the lower-tier option. We initially did not object to the additional cost, assuming the enhanced services had been completed. However, after reviewing the scope of work, it became clear that many of the added services associated with the higher-tier package were either not completed or not completed to an acceptable standard. As a property manager who regularly works with service vendors, I cannot recommend this company based on our experience.

Great experience. I was leery using a new service, no more. Exceptional service. Already booking my…read morenext appointment.

Great quality cleaning service! Thank you will use again…read more Fast quote and fast schedule and were on time Easy payment and accepts credit card payments

UPDATE - Changed review. Queen of Maids instantly got ahold of me after posting my below review and…read morepromised to refund our $50. Apparently it was a miscommunication with the person I spoke with originally. I sincerely appreciate the responsiveness and understanding. Great customer service, thank you! It is a challenging time, cleaning out the house out after the loss of a beloved family member. Due to the uncertainty of our time schedule due to the death, we cancelled the day before (23 hours before, to be exact). They charge $50 if you don't cancel within 24 hours. 23 hours notice, but they had zero sympathy and we are just out $50. Please be aware of these charges and the corporate nature of this company. (The silver lining is that we found a small cleaning business down the street who did an outstanding job.)

Hired for tenant cleanup. Empty house it was a mess. It was…read morea half ass effort. Would not use them

Admittedly, this is my first time hiring a cleaner for my house. Recently however, between work and…read moreeverything else, I haven't kept up on the cleaning as well as I would like. I have company coming over this weekend and yeah, it was time to hire a cleaner. I found Carole's House Cleaning as a stroke of luck while searching for local cleaners. The website could use a bit of work (for example, no option to pay online yet), but the booking process was still very easy. I was able to schedule a cleaning for the very next morning (with less than 24 hours notice!) If for any reason you decide to call about your booking (I had a few questions since I'm new to this), know that the Customer Service operator(s) were very responsive and transparent. Isabella showed up to my house on time, was very polite and friendly, and took great care to walk me through what she would be doing in each area. After a quick tour of the cleaning areas she jumped right into it! When it was done, Isabella showed me each of the areas she worked on, the difference was night and day! I will be working with this team to book routine cleanings for the future! Thanks again Isabella, I really appreciated it!

Update: Second cleaning visit…read more Brian arranged our second cleaning. He was excellent in communicating with me the change of cleaner and the exact time frame of her arrival! I appreciate that! Today, we were assigned a young woman named Chase. She was on time, polite and a hard worker. I like the job she did and have booked another cleaning with her.

Truly a dream to come back home and see the amazing job done! Thank you so much for being timely…read moreand always doing an amazing job! Suzie and her crew know exactly what needs to be done. Highly recommend them..

Suzy and her team are amazing! My old cleaner wasn't getting back to me and my place hadn't been…read morecleaned in months, so I called Euro Dream Clean. Suzy got back to me right away and had me on her schedule within a week. My house is now cleaner than it's ever been!!! I've used quite a few clearers and none of them have ever done such a thorough job at such a reasonable price. I highly recommend using this company!

Very good cleaning. Very happy with the quality of work baseboard, windows , floors, bathroom ,…read morecountertops.

The service I received was lovely my cleaner was so attentive and through. I paid for 4 hours and I…read morebelieve her quality was well worth the money. I will say as a company i wouldn't send just one person for a 3 bed 2 bath home she didn't get to all the things in my house but the places she did like I said we're great. I think it might be nice if the company offered to send another person for an extra fee or something I probably would have paid it so my house was fully clean.

We booked Phoenix Home Cleaning for a deep clean after doing a ton of work on our rental property,…read moreand wow--they exceeded our expectations. The place was dusty, messy, and in need of serious attention after renovations, but their team came in and completely transformed it. They were prompt, professional, and incredibly thorough. Every corner sparkled, baseboards looked brand new, and all that post-remodel grime was gone. It honestly felt like walking into a brand-new home. If you need a deep clean that actually feels deep, with an easy to understand price, look no further. Phoenix Home Cleaning did a tremendous job and we'll definitely be using them again!

Very happy with the service and product! Polite. Quick. Thorough. Clean!…read more I hired PHC for a move-in 3 days prior to obtaining my keys. Jesse met me at my new place for a cleaning. He did a move-in clean of my 500 sq ft studio in under 2 hours. I will be scheduling again!

I've been getting my two bedroom apartment cleaned for a couple months now from WHB cleaning and…read morespecifically with Elena. It's super easy to book with them & their pricing is very fair imo. Elena always does a great job and leaves the place smelling & looking great. She's friendly & easily follows any special directions we have. The service includes cleaning of the floors, countertops, bathrooms, dusting and organizing. I also like to add on washing of our bedding as well. Overall I'm always very pleased & love having less stress on me.

Highly recommend for a high end shine at a great value. I hired WHB for a move in cleaning, and…read moreeven though the apartment was mostly clean, Alice made my space really shine. Alice was extremely professional, understanding of my chaos (I was overly ambitious about being unpacked) and based on her investment, I decided to hire her for regular services.