Unhelpful, rude and completely unprofessional. I called…read moreahead and asked if they had a helmet in my small size. I had to drive 20 miles in traffic believing he had what I needed. My husband and I were hoping to try on a few helmets to ensure that we could find the correct fit. It was anything but that. The sales person efforts were short, uninvolved, and disrespectful. Right away this sales person has the odacity to say to us that if we accidentally dropped a helmet, we would be liable for the cost. This statement was completely unwarranted. We're speechless. Really bad business. This is a pattern for this particular store. This is our third attempt to purchase something from them and every time it just gets worse.

Came here to get gloves and a helmet for my MSF. Got help from one of the associates to get fitted…read morefor the helmet. Great place that has all your needs. There's also a website if you cant find the time to pass by.

From the owner: We have the largest Stock in motorcycle parts, accesories and apparel in South Florida, You can…read morefind everything you need in one place. ' You can find Sherco Bikes, ATV, electric bikes We have Motorcycle Service, Specialized Suspention service, Printing area, Wrapping, Motorcycle customization, pick up and drop off service Financing available and the best of all, We are al riders who share your passion, and our goal is to help you live this experience the best way possible. We speak English- Spanish

Beautiful place! And the customer service was amazing! We had the açaí bowl and empanadas!read more

solid coffee shop in ft lauderdale. cool space, friendly service, the doors open up and there are…read moreplenty of seats inside and out. coffee (espresso) was done well. nice tasting roast. the empanadas are ok, the sandwiches are decent (but the food items are pretty small).

Easy to find location on W Dixie Hwy, right off Biscayne Blvd & NE 186th St in North Miami Beach…read more The guys that work there are polite and professional. They were able to help me figure out that I blew a fuse while replacing my motorcycle battery that I bought there. They have plenty of motorcycle parts and accessories available to keep your bike in shape. The prices are reasonable. This will probably be my go-to spot for all my motorcycle needs.

Está compañia no es seria, compre una moto para Cuba y ahora me están cobrando 350 dólares más, es…read morementira que la ponen en la puerta de la casa y hasta cobran extra según ellos aranceles que eso supuestamente se había cerrado en el trato hecho en USA y además hasta por el ensamblaje quieren cobrar y pongo una estrella para poder dar mi opinion porque no se merecen nada

Mike was Amazing! Highly recommend. He was extremely professional and fair with his pricingread more

Mike was very knowledgeable and attentive and explained thoroughly what needed to be done. Great…read moreservice and very transparent. Thank you!

There are places you walk into knowing immediately whether they care…read more And then there are places like Cycle Gear, where you realize--about thirty seconds in--that you're in good hands, even if you personally don't know a clutch from a clothes hanger. Full disclosure: I don't ride. I tried. I flunked out of motorcycle school like a cautionary tale told around a campfire. But my girlfriend Julia does ride--and this is her shop. From the outside, Cycle Gear looks exactly how it should: clean, professional, confident. No intimidation. No macho nonsense. Just a place that says, "Yeah, we know what we're doing--come on in." Inside? It's organized, dialed-in, and stocked like a proper armory for two wheels. Helmets, jackets, gloves, tech--everything where it should be, nothing sloppy, nothing chaotic. But here's where it matters. Julia comes here for real help. Not sales pitches. Not eye-rolling. Not "you'll figure it out." She's had her Bluetooth helmet setup handled here, patiently, clearly, and professionally--by people who actually take the time to explain things and make sure it works. I stand there nodding like I understand anything, and they still treat both of us with respect. And that's rare now. We live in an era where "customer service" usually means someone pointing vaguely at a QR code and disappearing. At Cycle Gear, they show up. They help. They care. They follow through. No attitude. No rush. Just competence and decency--the stuff that used to be normal and now feels like a small miracle. So while I may never ride, I know this much: If you're trusting someone with your safety, your gear, and your ride--this is exactly the kind of place you want in your corner. For taking care of Julia. For knowing their craft. For proving great service still exists.

Nice Store, lots of Helmets for sale. Horrible Customer care & Horrible company culture. The Store…read morewas empty, with exception of myself and 1 Married couple that was paying for a helmet. The employee, a guy named Bryant was attending to them, all while 3 other employees stood by and watched. After I brought in 4 rims / tires for repair, no one even held a door open or assisted in any way. Next, I stood at the counter for 23 minutes, while Bryant exchanged bike pics, & motorcycle stories with this couple that was already finished paying. This went on while they all starred at me just waiting by the counter. 4 Employees, me, and a couple that was already finished checking out. Inefficiency & Ineptitude was shining bright. That's thecompany culture under this guy. Its no fault of the other 3 employees, theyre just following suit. I left 1 pair of tires for repair, and carried the other pair back to my car. I took the other pair to AMR Superbikes, where i paid $35 for mount, balance, valve stem & disposal. My Opinion of Cycle Gear.... i paid $75 for 1 tire mount, balance, valve stem, disposal & crap treatment. Never Again for me! I am a biz owner & there are ways to multi task, be efficient, and delegate authority amongst employees. This group at CG was oblivious to these basic business standards. On a positive note, I noww found a new bike shop that i absolutely am thrilled to revisit in the future in AMR Bikes. I returned 4 hours later with a vow never to revisit. In summary, Cycl Gear looks lije a nice Store, but my money will flow were it's treated best. Again, the store was absolutely empty while this went on with no other patrons. So I gazed at a wall of Helmets, I did some social media replies, waited patiently while theyswapped bike stories. Apparently, at this facility I was on the, "pay no mind" list. That's Bad Cust Svc. Thanx, BUT No Thanx!!!

While on vacation we stopped by this shop everyday. The beverages are insane and delish! The…read moreatmosphere is really lovely and tons of things to entertain your eyes. Thank you for making a traditional style beverage!

The environment is cool and unique. Seems like a place to…read morecome for a business call or to study for most. However my issue lies with the price for quality. I ordered a chai latte and was served bland/bitter coffee latte instead, but it was quickly remedied with no issues! Sadly the drink I was given wasn't much better at first. They did however make it better by adding brown sugar syrup to it and it was delicious! I believe it should just come that way though. The matcha latte was actually enjoyable for $8.50 which is average price in my opinion (oat milk & vanilla added) The smoothie was okay but also simple. An average sized smoothie and croissant was $17... Simple ingredients aren't the issue however paying a premium for something average is. Overall not a bad experience but I don't think I'll be returning, since I feel like there's other options that are more value for the price.

Gianni well recommended help us on getting a second bike after purchasing the first one and engine…read moregave out

Gianni was a great salesman and helped us out as much as he could to fix our issues. I would…read morerecommend definitely coming here and talking with him for serious and professional help!

I needed 2 motorcycle covers. They had them in the sizes I needed and on sale. While I was there,…read moreI picked up some riding jeans as well. Very helpfull staff.

I just bought a BMW S1000RR, went online to their website saw the perfect cover & had a slight…read moreissue with delivery timing - thanks to Hunter, a dilemma was averted. His professionalism, cordiality & excellent interpersonal skills were absolutely outstanding. I can unequivocally recommend CycleGear for any two-wheeled aficionado who is looking for a top shelf establishment in which to do business with - They are the only place I'll spend my hard earned bucks. 5 stars all the way.

I'm writing to share an experience I had during a recent phone call. I called and politely asked if…read moreI could speak with someone who speaks Spanish. I was told, in a rather abrupt tone, that no one was available and the call was ended. I called back to understand what had happened, and when I asked why the call had been disconnected, I was again told, somewhat rudely, that there was nobody who speaks Spanish. I then said I would try to explain what I needed in English, but the response I received -- "Ok, so what do you want?" -- was delivered in a tone that clearly conveyed annoyance and impatience. At that point, noticing the discomfort and lack of willingness to help, I chose to end the conversation politely and wished her a good day. I believe customer service is extremely important. Even when language barriers exist, professionalism, patience, and courtesy should always remain priorities. If someone is not comfortable interacting respectfully with customers, it may be worth reconsidering whether they are suited for a customer-facing role. My intention is simply to provide constructive feedback so future interactions can reflect the level of service customers expect and deserve.

Exceptional customer service. I felt like I had been a customer for years but that was my first…read morepurchase with them. I only bought a helmet but they have now become my preferred gear go to spot. If you haven't checked them out you definitely need to.