Big shoutout to Bixby carpet!…read more James was super communicative throughout the whole process, they managed to complete the job on time (9-10hrs) and final finish was simply amazing. After all l said and done, I'm super satisfied with my choice and will definitely recommend them to all my friends and family. A+++ to James and his crew!

I have been a customer of Bixby Plaza Carpet and Flooring for over 20 years and have always been…read moreextremely happy with their service, expertise, and pricing. Most recently, I needed to replace some carpet due to fading in certain areas, and James Jung went above and beyond to help me through the process. James reminded me that the carpet was still under warranty, worked hard to pursue the claim on my behalf, and was ultimately successful. That level of customer care and follow-through is rare today. The benefit of working with a small business that truly values its customers and stands behind its products cannot be overstated. Bixby Plaza Carpet and Flooring continues to earn my trust and loyalty, and I highly recommend them, and in particular, James Jung.

Oscar and his daughter Evelyn were very easy to communicate with throughout the whole process. I…read morehad just purchased a townhome where the seller installed new carpet, but with a dog that sheds a lot, I quickly realized carpet wasn't practical. I needed it removed right away and replaced with LVP flooring. Oscar gave me a very fair price and moved quickly. He removed the carpet himself and had the LVP flooring installed the very next day. Because of their fast and efficient work, our home was ready when we moved in just two days later. The team was professional, courteous, and very understanding of my need to expedite the job. The quality of the work was excellent and the whole process was smooth. Great service, great value, and great workmanship. I highly recommend Oscar and his company!

unreliable and very unprofessional. Our HOA had to put off the job for a month and I contacted them…read moreonce we were ready. They replied they would work on our estimate the next day but that was two weeks ago. I have emailed them three times now, with no reply.The sales person seems to be trying to get even for putting it off for a month, very childish. This is not the kind of people you want to deal with incase you run into a problem.

They promise but do not deliver. They kept delaying the start time which caused a lot of stress…read more Installation is subpar and customer service regarding the poor job is simply nonexistent. They did NOT clean the subfloor. They did NOT replace the damaged tack strips as per contract. They didn't install the closet bottom railings properly. I had to fix them. Ridiculous! And to think Costco recommended this business is insane. Such a "bad taste in my mouth!" And they're NOT cheap. Hopefully this will help others avoid what we went through with these people.

We chose this local business to install new hardwood flooring, as we were told in 2004 when we…read moreremodeled our home that it was the last time the original hardwood floors could be refinished (the wood planks get thinner with sanding). Thus, we were prepared to replace the floors. Jon visited our home to inspect, measure & give an estimate. On HIS RECOMMENDATION, EXPERTISE & ADVICE, we elected to have the floors repaired & refinished. He said the existing floors could be repaired & refinished one more time. We didn't feel overly comfortable with Jon, when we asked questions (especially since we were told prior that the floors couldn't be refinished again) his attitude came off as...I know what I'm doing, you don't. However, due to a neighbors recommendation & reviews, we still elected to go with LBFF's & Jon's recommendation of repairing/refinishing our existing floors. Martin repaired/refinished the floors in 4 days, they appeared to be beautiful. Within the first week we began to notice slats of wood that were supposed to have been REPLACED due to old termite damage, that were NOT replaced, they were varnished over it. My socks began to snag on wood slats that were not smooth etc. The wood filler between the slats began breaking away and leaving gaps that were NOT there before the refinishing. This type of damage is thru out the entire floor, not just a few areas. The floors are in worse condition now than before the refinishing. We called LBFF's, Jon came back out, his attitude was even worse on this date. He basically said the floors look fine, they will send Martin back out to repair the few termite spots that he should have replaced/repaired the first time. He stated they would NOT repair the cracks between the slats, "not their problem"because the floors are old and thin. We reminded him that it was on HIS ADVICE & EXPERTISE that we elected to repair/refinish the floors instead of putting down new flooring. Jon's demeanor & body language got to the point where we just wanted him out of our home. After numerous phone calls, we received a phone call from Jon yesterday, basically saying they would fix the few old termite damage spots that should have been replaced/repaired originally and that's it. He told my wife to stop yelling at him (she wasent), he said he felt we belittled him when he came to our home to view the damage to the floors. Really....we are two women in our 60's. As I said earlier, his demeanor escalated to the level that we asked him to leave our home without a resolution. The floors were repaired/refinished in October and this is still on-going, and they are falling apart more and more each day (wood filler crumbling out from between the slats). If you are female, ask to work with anyone other than Jon, it is obvious that he does NOT care to work with females (he knows more!). He wouldn't even look us in the eyes. We do NOT recommend this company at all. I will go further to say...Stay clear of Jon & this company especially if you are a female couple, take your money elsewhere in the LBC!

Overall happy with new floors. Had to get whole house redone as same flooring throughout. Team was…read moreaccomodating with scheduling the project to ensure I had time to pack up. As new install occured install team were hard workers and amazed at how much got done within window of projected work. Even at walk through there were some minor nits i saw and they were quick to address. I appreciated the response of "they are your floors, we will do x to make sure you are happy with them". Floors look great! I am still unpacking but its been worth the effort. Would recommend.

Great service and communication from the beginning, Ben and his team did a fantastic job replacing…read moreour carpet. The new one is so nice and plush, we should have done this sooner! FCI did an amazing job!

We had a water incident with our carpet and needed a repair and new carpet ASAP. David was great in…read moreexplaining and breaking down all the carpet types and styles for us. Before coming to show us colors he asked all about our preferences and lifestyle and made sure to bring samples in our wheelhouse. David is amazing, personable and very knowledgeable when it comes to flooring. Fast forward to a week later and the install and repair was seamless and exceeded our expectations. Will definitely be calling David again when we want to do other rooms. Price is comparable to other places but the style, quality and service is unmatched!

Very impressed with Carrera's Blind's Service. Greg came out right away, took measurements and…read morequickly gave me a quote. They are very reasonably priced compared to others! Once blinds were ready, we scheduled for installation and just like that Greg came back out and installed them. Since our windows are angled, I didn't think I would be able to make it work but we did! Finally got rid of those old vertical pull blinds. I'm a Very happy customer! Thank you Greg!

I had about half my floors in my house renewed, which originally had both carpet and old laminate I…read moredidn't like. Also included a stairwell. It was a big project and I was trying to be very selective. I'm happy I picked The Floors Network. The estimate was quick and easy. Aldolfo had found time to work around and was quick to provide an estimate. His daughter, Karin, assisted me along the way as the team had to spend several days with the removal and installation. I was pressed on time to have it completed ASAP and they were very accommodating, starting immediately after signing. I couldn't be pleased more. They worked around several tricky components in my house and provided a great result. Very pleased and would recommend. Thank you!

I found The Floors Network on Yelp. We needed to have old carpet, torn out in new carpet installed…read morein four bedrooms, a hallway, and two staircases, with one of them, turning as it went to the basement. And then we also wanted to have our warping wooden floors, sanded, and refinished. I was able to schedule to have Adolfo come out and give a quote, very quickly, and they were patient with us, even though we didn't want the work done right away. The quote was very fair and they let us know exactly what to expect. He had samples with him, and I was able to choose the color of carpet and what we wanted done with the wood flooring. Adolfo even saved me from making a mistake of staining a floor that didn't need it. They were great with scheduling and completing the work even ahead of schedule. It looks amazing. I wish I had some before pictures. We did not realize what a difference sanding our wood floors would make! The communication with Karin, in their office was fantastic from start to finish. It's a wonderful family run business. I recommend them wholeheartedly.

DO NOT USE these guys! Worst service I've experienced in my life. I recently moved out of my place…read moreand needed some work to be done on it before going on the market. Ultimately I requested a quote from Dominguez Carpet to re-stretch my carpet that had started to bunch up and agreed to perform the service on mid-day Friday. I ended up taking time off work because I needed to get this done asap. I show up early because I wanted to make sure I was on time (mind you I live 50 miles away now). 20 minutes had passed and no one called me. So I called them and asked what their ETA was and they said that they'd call their worker and see. I had gotten a call back 10 minutes later telling me that they'd gotten confused and thought it was for Saturday, even though clearly in our messages he said he'd see me there on Friday. At that point I was upset and told him that this just needed to be done. We agreed that he'd come the next day at 7 am and prove me a $40 discount due to the troubles. Fast forward I show up at 6:15 am after driving an hour to beat traffic and they text me at 6:30 that they won't be there. As you can imagine I was upset and told them that this isn't the way you run a business. For all the people that are thinking about using this company. DON'T do it. I'll save you the trouble and tell you that they're unreliable and don't deserve your business.

Domingues Carpet Cleaner did a great job removing my carpet and installing vinyl flooring--all done…read morein one day. They showed up on time, were super responsive, and the work came out clean and professional. Highly recommend!

Rigo was amazing. Very communicative and he got out couch looking almost new again. We have pets…read moreand I knew it would not be 100%, but his cleaning made it look and smell near new. Thank you again, and we will be calling you back. :)

Rigo Carpet Service did an excellent job cleaning my couches! They were professional, friendly, and…read morearrived on time. My couches look and smell so much better, and they took the time to make sure everything was cleaned thoroughly. The whole experience was easy and stress-free. I highly recommend Rigo Carpet Service and would definitely use them again!