I currently have rainbow pools for my pool services. Called they 3 different time over a span of 2 weeks and never got a call back. They never answer there phone or call back. Don't go with this service, I'm trying to drop there service but again there not answering. read more

Horrible !!! Nobody ever picks up the phone nobody ever returns voice messages awful service the only good thing they're good at is sending bills read more

Absolutely the most dishonest business in town. He owes me money for services rendered and every time I ask for my money, his reply "Oh, you didn't get a check yet? I'll bring one over tomorrow." He has owed me this money for 264 days now. Most recently (10-24-2019) he stated he has not paid me because my deceased mother owes him money. What does my mom and the money he owes my business have to do with one another anyways? Nothing! He installed a stair rail in my mother's pool deck and did a very poor job in the process. He damaged the railing by dropping it resulting in damage to the thermo-coating. He told my mother she did not need to pay him due to his poor quality work and damage to the railing. Obviously it was going to cost him more than his profits to replace the railing and repair his shoddy work. Why didn't he bring this up before? Why has he repeated told me he would pay, but never does? Very unethical and dishonest! I highly recommend you find another builder or pool service company. There are many in Bakersfield that are very honest and don't steal from their vendors and do quality work. read more

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I hired them to clean my dads pool. He never saw them at his house and after 2 months of service his pool turned green! No chlorine in his pool chemical dispensers, the bottom is covered with leaves and muck and all the guy ever does is come sign the card to get paid. I've tried calling but no one calls me back. I've cancelled and hired a new service to start this next month.. Do yourself a favor and steer clear!! read more

Doug the owner is very knowledgeable, but not very responsive. I have used this company for over 8 years now, and I have multiple pools that have issues. The service people do not communicate if there is a problem with the equipment, even though i have left them a pen and paper, and I am nearly always home. In all the years of using their service, they have never knocked on my door to bring something to my attention. The weekly service will often leave the spa filthy and instead of communicating about it or fixing it, they just do nothing. I should not have to ask you to take care of my pool special because I am about to have a party. It should already be clean and clear, that is what your job is. If there is a problem with that, you should tell me about it. Sadly, I have tried a few other services and it appears that this is par for the course. read more

This company is a joke! Beware! they scam their customers. After changing the water in our pool, we hired this company to maintain and keep is chemically balanced. The first two months were fine. I seen the employees enter and exit on my camera system. The third month I watched the employee come in, walk around the pool and then walk out. No chemicals added, which is fine. It may not have needed it. The next week they were a no show. By the fourth month we'd only seen an employee show up once. My pool turned green, the chemical balance was so off. My husband called the company and told them we no longer wanted their service and why. The owner got on the phone and said he would come personally and check the pool. HE WAS A NO SHOW TWICE!! We never received another bill. Than two and a half years later we received a notice that they reported us to a collection agency! ARE YOU SERIOUS?! When I contacted the collection agency they sent me their "evidence" a hand written time card and a hand written note stating one of their employees (who also happens to be my nephew that they coincidentally named) handed us a final bill in person. Never happened! So now we are fighting these douchebags so that they don't effect our credit. Come to find out they do it to a LOT of their customers!! DO NOT HIRE THESE SCAM ARTISTS!! read more

Rainbow Pool Service - Pool & Hot Tub Service Near Me - Bakersfield, California

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Non-responsive company. I spoke to a lady, Robin after I started my service with them that the plumbing is leaking and needed to be repaired and she said she will ask Dough to call me. Nobody called. in my opinion they don't care about customers. In short, don't call them for service. read more

The chemical service is fine - but repairs are a big No ! two months and the job is still not finished.