I have used them in the past 5 years in three occasions for replacement of AC and furnace. The…read moreowner was here about 3 months ago to look at the system and determine why the filters were black. His diagnosis was that candles were being burnt but he said if the problem continues call me and I will send a tech to look at the coil. Today they sent Norm to check the coil and to determine why the filters are turning black. The coil is squeaky clean and the theory is that they are still burning candles, have verified that candle burning is still going on. The recommendation is to clean ducts next spring or sooner if the problem persists. Good job done by a friendly tech, my only quibble was that the lady on the phone told me the tech would be there between 9 and 9:30 and she had actually allocated me in a four hour window between 9 and 1. I wasted 45 minutes waiting and had to drive back home. Scheduling needs a slap in the hand

Do not think of using this company. They came out on two different occasions and were not able to…read morefix our air conditioning after taking a week for us to get an appointment, and then still charged us. After the two appointments, we hired someone else and he was able to fix the problem immediately. Additionally, they were extremely late to the second appointment and when I called to check to see if they were still coming, the woman who answered was extremely rude and told me they would get there when they get there...

We have been using 919 Fix my A/C for years now since we moved into our home. We tried other…read morecompanies and they do not compare to the price, professionalism, efficiency, and knowledge of this company. Miles has been the tech each time we schedule a check-up or repair. He is friendly, respectful, and communicates well. He clearly informs us of his findings, recommendations, and potential costs. Occasionally he even relays the information again (to my husband via phone if he is not present) and answers all of our questions. He is patient as we make a decision and always resolves the issue. We are thankful to have found this company and are appreciative to Miles for all his help these past few years. Overall, we have positive experiences with this company and recommend them to others!

They do NOT do a comprehensive review of your system and then come to you with a list of issues to…read moreaddress with a total cost. What they do is they find one thing. Charge you to fix it. Then, find another and charge you to fix it. Then another and another. Total rip off. My tech did not do the easiest check first. Which was check the coolant level. That is where you should start fist. However, he found capacitors and such to be replaced first. I paid $1,500 to have things fixed only to find I had a failed evaporator coil that should have been noticed from the VERY BEGINNING and wasn't. The tech, Santos, should have seen that I had a failed, rusted evaporater coil, when he installed the fist capacitor. It was obvious that was where the coolant leak would have been. We will get that part later. Be careful doing business with this company. Demand a FULL comprehensive review BEFORE paying for anything. Make them list out EVERY THING they found wrong before making any decision. I was strung along in a desperate situation and taken advantage of. When I asked for a refund I only got $350 back. I understand I had a coolant leak. I was not informed of that until AFTER I spent nearly $700 on two capacitors (that costs about $50 for both parts!). It was very convenient that Santos missed the rusted out evaporator coil when he was working on the FIRST capacitor. When the manager came to my house when I made my first complaint he stated, "Santos was a more junior tech and to chalk this up as a learning experience for Santos." That was an expensive learning experience that I paid for. The manager was Miles. The owner JD was not very helpful. JD accused me of playing "Monday morning quarterback" and also backed out of coming to my house to see what had happened. He had Miles come in his place last minute. I suspect that is because he knew his tech was in the wrong and he chickened out meeting me face to face in my home where I was scammed. Do not do business with this company. They will string you along and take your money. This would be a different story IF, and I mean IF, the tech had done a comprehensive review of my system and came back and said I found the following issues and it will cost $1,500 to fix and the fix may be temporary as there is a leak. What happened was we replaced one capacitor and had to agree to pay for it to move forward. Then another bad capacitor was found and had to agree to pay for that to move forward and THEN the coolant was low and had to pay nearly $500 for that to be replaced and had to agree to that and then had to pay for "Stopleak" to be administered. To add insult to injury the the tech, Santos, then had the balls to ask me to pay $250 for a leak check to find the leak AFTER I just put the coolant in and stop leak in. That seemed like a waste of MORE money since I have now, already, put in the coolant. Total scam. Beware!

I used Hobgood Mechanical during the recent sell of my house for a complete HVAC system check-up. I…read morewas a For Sale By Owner, and wanted to make sure I had checks & balances and that everything was in order for the sale. Scheduling my appointment was quick and easy; Destiny was absolutely wonderful and offered premier customer service! The technician arrived a little early for the appointment time which was great with my busy schedule that day. He was warm and friendly, and the check-up didn't take as long as I expected. After the check-up he walked me through and explained everything he checked and the condition of my HVAC unit, coils, and more. I felt comfortable that I chose the right company. During the closing of my house, the buyers continued to tell me they felt like there was something wrong with the a/c and wanted me to either replace the 5 year old unit, or reduce my selling price by $6,500 although the unit was cooling perfectly. To satisfy the buyers, Hobgood came out early again on a Saturday to check the unit with the buyers present; Robert at Hobgood inspected the HVAC again and told the buyers the unit was just fine. Later the following week, I received an invoice from the buyer's realtor for over $6,000 from Hobgood to replace the entire unit. The realtor told me that the coils, HVAC, and many other things needed to be replaced and the buyers wanted the that amount reduced off of the sales price or else they were going to cancel the contract. Confused by the entire situation, I called Hobgood and spoke with Destiny, who immediately called Robert to figure out what was really going on with my HVAC... Apparently, Robert told the buyers the HVAC system was just fine, then the buyers asked Robert to send them an invoice for the full price "Just incase" the complete HVAC system ever needed to be replaced. Then, the buyers sent that same invoice to me to demand a reduction of my sales price stating the unit had many problems. Upset, I immediately called the buyer's Realtor and told her what I learned from Hobgood and that I was not lowering my price one cent, I told her that they could cancel their contract if they wanted to because they were being so very shady in trying to get me to drop the price from day one. Needless to say, the buyers did cancel the contract since I refused to drop my sales price. My house did end up selling the very next month and the final buyers had absolutely no issues with the HVAC. Thanks to the honest business practices at Hobgood Mechanical, I ended up saving over $6,000 on the sale of my house. If you're looking for a company that is honest, has integrity, offers premier customer service, has competitive rates, and is conveniently located in Creedmoor, I highly recommend Hobgood to everyone! Thanks for everything Hobgood Mechanical!

Quick and prompt service. Clean/professional can't ask for better. Happy to have you!…read moreThank you

Replaced my AC unit a few years ago, has been non-stop issues since, first a duct was leaking a ton…read moreof air, they Jerry rigged the junction box. Have gone through several issues, with capacitors going out, and low freon. I had them add a multi-zone system and while they did add a separate zone for the 3rd floor and the second floor, they didn't put a damper on th return lines, so the second floor was pulling much hotter air from the 3rd floor and taking FOREVER to cool and was running 19-20 hours a day. And while I will say the first few times he came right out and fixed the issue. Well a few weeks ago(hottest day of the year this far AC went out again, called, left VM, texted, no-response. Today was the kicker, even though the unit was new it never seemed to cool quickly, undersized maybe? Poor insulation in the house? Nope, while doing some blow in attic insulation I discovered one of the main 12" supply lines was TOTALLY disconnected and had been for awhile, not only was it busy cooling the attic, it had blown ALL the insulation away from the ceiling of the master bedroom in an area about 6ftx3ft. So for the last several years Ive spent $100s of dollars heating and cooling my attic. Tried to contact him... Crickets.

Absolutely wonderful! Very kind and professional, and did not try to sell anything unnecessary…read more Took time to educate me for things to look out for in the future. Highly recommend!!

I've had multiple experiences with this company over the last 4+ years. It started off well, until…read morethe problems started adding up. A whole new HVAC unit was installed in my attic by this company, they stepped off the rafters and put a hole in my ceiling. Okay, no big deal, but they fought us and tried to blame us for the hole. They ended up fixing it- thanks. Issue after issue with this NEW system. Replaced the mother board, flushed the system multiple times ($$$!!!) and nothing fixed it. Got a new company out- and they quickly assessed the problem- the thermostat wasn't talking to the system, so a $200 fix and the system is working. Next issue a bit later, the system stops working again. Come to find out there was never a secondary drain shut off installed, a new drip pan was not installed, it was caulked where there were cracks!! So as it filled with water, water leaked down two stories to the main floor and we have water issues on the main floor. They also didnt install the only PVC drain properly. They propped it up so it was higher than the lowest point so water would never drain out of it anyways. ABS has royally screwed us over. I will never work with them again. I highly recommend you think twice before you do, as well.

This is the worst company to go if you are looking for honesty and customer service. Adam has…read moreconsistently lied to us. What kind of business owner leaves the country for over a month without someone covering for them??? We made the mistake of referring him multiple times to friends and family. You would think that he would definitely take care of us, but it's the opposite. We have caught him in multiple lies. We purchased a whole new unit approximately 4 months ago. This summer the unit broke down and we were out of air conditioner in 90 degrees weather for 2 weeks. We had to move out during this time due to the extreme heat. Now this month it's broken down again and we don't have any air conditioning or heat for the last 5 days. We made the mistake of buying a service contract with Adam which is worthless. Don't let this happen to you. Run!! I will be filing a compliant with the licensing board.

Great working with them. From the quote to the actual work, did a great job. Will definitely hire…read morefor all hvac issues

SO how many HVAC guys have only 5 star ratings? Not many. Chris fixed the issue and was on his way…read more No up sale for BS you don't need. BEST HVAC guy in the business!

I called in to Tower Heating & Air to get some information about my newly installed BOSCH HVAC…read morewhich was actually completed by another company. I was hoping to get just a couple minutes at most of someone's time to ask a few questions about the unit, but I was pleasantly surprised when Reggie, the service manager took upwards of an hour going over not just my system, but my ductwork and layout of my home in hopes of providing me maximum efficiency. I remind you, that I did not buy the equipment or have the install done by Tower Heating and Air, as I live about an hour away, but Reggie still took the time out of his incredibly busy morning to help me out. It is hard to find customer service like this these days, but Tower Heating & Air provides just that. They have gained a customer in me moving forward, as I will be contacting them about a new water heater in the very near future. Thank you again to Reggie and his team for going above and beyond for my family. -Travis

Tower Heating and Air has been maintaining my heating/cooling systems for 29 years since they were…read moreinstalled. I recently called them to check on my gas fireplaces - Jeff C. came through! I needed the seasonal maintenance to get it working, he worked around my schedule and got it done! This is a great company for peace of mind, and great service for maintaining my house systems!

Thankful to Bobby from Oakes AC. He was able to schedule us for service quickly. When he arrived,…read morehe was friendly and explained his thought process and recommendations as he was servicing the unit. He was also upfront with his pricing. Would definitely recommend and will be using them in the future.

Great service from Bobby at Oakes AC Services. He installed a new AC/Heat pump system in our crawl…read morespace for our main floor. He also recommended a new main trunk line as it had mold in it from a previous moisture problem. He inspected the flexes and determined they were still in good shape. He also installed a UV light for killing bacteria. The whole system was installed quickly and with a new thermostat. All at a competitive price. I would highly recommend calling Bobby if you have any HVAC needs. Quality work, friendly service.