Very disappointed with Select Heating and Air of Creedmoor…read more I've had a maintenance contract with this company for almost 10 years and have even purchased two brand new HVAC units from them. During a recent preventative maintenance appointment, I discovered my main HVAC was covered in cobwebs, leaves and pine needles after the tech said the job was completed. When I asked about cleaning -- which is clearly stated in my contract -- the tech told me they only do that in the spring. The contract also says motors and bearings are greased each visit, but the tech said that's only done once a unit starts making noise. This made me dig into my maintenance plan even further and I learned that my mini split hasn't been serviced in years, even though I've been charged annually. I've stopped by the office four times in the past week and requested a call from the owner, but he's never available and hasn't returned my calls even after the secretary said that he's been given the message on several occasions. . That hardly sounds like preventative maintenance and is a far cry from what's written in the contract. This experience shows a serious lack of honesty, follow-through, and customer care. If you're considering a maintenance plan with this company, confirm that the work is actually being done.

Excellent service! Pricing was reasonable when compared to other companies. Technician was…read moreknowledgeable. Office staff very nice and professional.

Great job! They explain everything they are doing and give you the chance to ask questions. They…read moreare very knowledgeable and professional.

Very thorough evaluation and diagnosis of the furnace. System working well again. Customer…read morecommunication was excellent before and the day of service.

I changed my review after the owner John made everything better. They really know how to take care…read moreof their clients.

Never heard back. Really need help but contacted twice with no help at all. Even if you are busy…read moreeveryone needs a call back event when you can not help.

Our eleven year old HVAC system went out, Comfort Monster came out the next day and unfortunately…read morewe needed a new system. It was installed promptly and everyone was very COURTEOUS and PROFESSIONAL. We did not feel that we were upsold or mislead in any of our concerns.

Everyone from the Comfort Monster team was incredibly professional, trustworthy and friendly. They…read moreworked quickly to assess the problem, provided a quote for repairs and replacement, helped me understand the different systems available and were quick to schedule the installation. I loved the Comfy Install Tracker emails that clearly kept us in the loop on important dates. Alex was a huge help in explaining our options for new systems. Reynaldo, Shayne and Nicholas did a great job on installation day, helping to keep my home clean as they transported equipment up and down from the 3rd floor attic and were super nice to my family. I had very clear and friendly communication from Fancy about our quality review and Duke Energy rebate. Steven was also great when he came by for a final inspection of the new equipment. Thanks!

I received BP's information from someone I've worked with over the years as our home hvac decided…read moreit did not like power anymore. Brad was out first thing in the morning after we spoke and was beyond helpful. I am in the industry (Though not a licensed repair technician) and my initial troubleshooting was right on track (per Brad) but he found the actual issue pretty quickly, all while explaining some of the nuances here in NC to me and things that are different than back home (tips to keep things running smooth and lower house humidity.) - the issue turned out to be a pretty simple one, and the price for the service call was VERY reasonable. Being in the industry (on the commercial side) I've seen some things and BP's pricing was more than fair. Would absolutely call again if and when I have the need.

I had an emergency and not only did these guys come out on a Sunday night they had things figured…read moreout and fixed within hours. Their lead service technician is very knowledgeable and precise in diagnosis. I could tell you that if anyone has a problem with this company there must be a good reason, they are spot on. There are many companies I would not trust in my home, but these guys are honest and really have a good knowledge base of this business. Very happy with my choice and will continue to deal with them in the future. So happy I finally found someone I could trust.

I have Ring video footage of Trevor throwing his discarded cigarette butt on my front porch as he…read morewalks up to my house, immediately disrespectful before even meeting me. He then was dismissive of my concerns, lacked empathy, and criticized the way I had set up my HVAC system. He took a functioning HVAC system and altered the wires so that it would not turn off and on automatically based on a set temperature, was cold and unprofessional, and we asked him to leave when we realized he did not have the knowledge to fix our problem. Another HVAC technician from a different company came out an hour later, fixed what Trevor had wired incorrectly, and fixed the original problem.

Trevor is a true professional. Was able to diagnose my hvac main unit. Schedule the repair and…read morecompleted the job quickly without over charging

Best same day service I ever experienced! I called Chris and provided info on our Trane HVAC that…read morewas not heating. We needed to replace the Induced Draft Motor. Chris called me back within an hour with the cost. He said the part was in stock and he could repair our HVAC that afternoon---same day. I was like oh wow okay let's do this. Chris arrived on time and went straight to work. Within an hour, our home was back warm; no more chilly nights. Highly recommend Chris Vasquez at Affordable HVAC. 919.725.1854. Experience the difference of a knowledge professional and licensed HVAC pro who is honest and affordable. THANK YOU SO MUCH! A+++++++ Tonya (Wake Forest, NC)

From the owner: Trust Affordable HVAC LLC for Reliable Heating & Cooling Services…read more Ensure year-round comfort with expert service from Affordable HVAC LLC. We offer comprehensive diagnostics for residential systems at just $65. Looking for peace of mind and long-term savings? Our **HVAC maintenance plans** start at $150 per year, per system, and include: * Up to 2(1”)air filters * Seasonal system checks— cooling in spring/summer, heating in fall/winter * Improved efficiency and reduced risk of unexpected breakdowns Contact us today to schedule your service or learn more about our maintenance plans.

Jay was very responsive and professional. He provided valuable advice and insight. I will be…read moregetting more information from him to assist me going forward

I lost cooling last night & called Jays early this morning. Dave came out promptly & had me all set…read morein no time. He answered all my questions & did a great job! So grateful for Jay's fast and courteous response :)

Had Greer's HVAC company look at my 2 furnaces, I had them put a new humidifier on my downstair…read morefurnace which we use about 90% of the time. I also had Dave look at my upstairs attic furnace and they fixed the shoddy work that my home warranty company performed 1 year earlier. Come spring I had Dave come out and look at my AC units which the was the oldest unit and was not keeping it at the low temperature we wanted. He looked at it and had to add 2 lbs. to the unit and said it had a slow leak in it, but it did not need replacement just yet, maybe in about 2 or 3 years. Dave was on time and fixed everything that needed to be fix and explained the health of both furnaces and AC units. Good work and trust in a company is hard to come by.

Greer's is an outstanding HVAC company. Love that it is a family-owned business and when you call…read moreyou get Kim Greer on the phone. They are super helpful and provide fast solutions (including one time talking us through something over the phone so we were able to resolve an AC problem without a service call). When they replaced our 36 year old HVAC system a few years ago, we signed up for their Comfort Club for the seasonal tune ups and priority appointments. We woke up this morning and discovered that our heat was not working - they were at our house fixing it within a couple of hours. So impressed with the fast service!