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Hobgood Mechanical

5.0 (9 reviews)
Closed 8:00 am - 5:00 pm

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9 years ago

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5 years ago

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8 years ago

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7 years ago

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11 years ago

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10 years ago

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9 years ago

Hobgood is great. No BS. They make good on all they commit to and make sure it is right. They are excellent. Highly recommend them.

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Select Heating and Air

Select Heating and Air

2.3
(3 reviews)

Very disappointed with Select Heating and Air of Creedmoor…read more I've had a maintenance contract with this company for almost 10 years and have even purchased two brand new HVAC units from them. During a recent preventative maintenance appointment, I discovered my main HVAC was covered in cobwebs, leaves and pine needles after the tech said the job was completed. When I asked about cleaning -- which is clearly stated in my contract -- the tech told me they only do that in the spring. The contract also says motors and bearings are greased each visit, but the tech said that's only done once a unit starts making noise. This made me dig into my maintenance plan even further and I learned that my mini split hasn't been serviced in years, even though I've been charged annually. I've stopped by the office four times in the past week and requested a call from the owner, but he's never available and hasn't returned my calls even after the secretary said that he's been given the message on several occasions. . That hardly sounds like preventative maintenance and is a far cry from what's written in the contract. This experience shows a serious lack of honesty, follow-through, and customer care. If you're considering a maintenance plan with this company, confirm that the work is actually being done.

Excellent service! Pricing was reasonable when compared to other companies. Technician was…read moreknowledgeable. Office staff very nice and professional.

SantaAir Heating and Air

SantaAir Heating and Air

4.7
(178 reviews)

Great experience... able to get an appt next day, tech (John) called ahead to let me know was…read morerunning late and gave me options to push it later in the day which was considerate. Was upfront on pricing and found the root cause quickly to re-establish power to thermostat.

Warning: Review Coercion & $1,100+ Pricing Discrepancy…read more I used Santa Air for five years and recommended them to many friends. Unfortunately, their business model has changed from "honest and hardworking" to "opaque and manipulative." The Technical Issues: In 2020, Santa Air installed my trane system but failed to properly connect the emergency heat strips. I spent five winters wondering why my house wouldn't stay warm below 30°F. They missed this mistake during every subsequent maintenance visit over the 5 years. Recently, they tried to charge me $1,700 for repairs I didn't need. A second opinion confirmed their diagnosis was wrong; that technician fixed Santa Air's original installation mistake and the actual sensor issue for a total of $575. The Billing Issues: Their current pricing "tiers" (Bronze, Silver, Gold) are incredibly over-inflated compared to other local HVAC companies. And if you only need a repair included in the Gold tier, you have to pay for all the things you don't need in the tiers below it. When I realized the invoice was vague and the work wasn't needed, I cancelled. The Ethics Issue: The most disappointing part was the office's response. They tried to emotionally guilt-trip me. They held my refund hostage, telling me they would only return my money if I removed my negative reviews. I refused to be coerced and had to fight for three months through my bank to recover the funds for services never rendered. Don't let the high star rating fool you--they are actively pressuring customers to delete bad experiences. Always get a second opinion!!!

Hobgood Mechanical - hvac - Updated July 2026

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