Purchasing a used RV is risky but McKenzie RV made sure everything worked and there are no leaks in…read moremy RV they even offer good warranties for peace of mind after the sale. They were friendly no high pressure family owned it was a pleasure doing business with Scott.

Great price super helpful and they want above and beyond to be helpful. Super honest great people…read moredefinitely buy from them again.

I traveled to Portland for a camper they had for sale. There had been considerable communication…read morebefore I made the trip. They seemed legitimate and I did purchase the vehicle. On the first trip, the car filled with smoke from a motor fire. Second, they had used an electrical cord to provide power to the house. That was because the internal power did not work. Traveling, connected to a power supply only, is not appropriate for campers. Their solution was deceptive to say the least. So, when dealing with Bob's auto, be very cautious and get an independent evaluation. They are in it for a quick profit and don't seem to have any ethics, other than buyer beware.

Told me the check engine light was the gas cap. Two days later check engine light started blinking…read moreand car had no power. i went back to see if he would help me out. He said "sold as is". 100% waste of 4250. This guy is a pro a ripping people off. He totally doesn't give a shit.

Excellent customer service! We have worked with Erik on two trailer purchases and both have been…read moregreat experiences. Our shining stars have been the service dept. The repairs upgrades and service have been fantastic. I've heard lots of horror stories thru the years and we have been so lucky since we started using Apache. All repairs have been made in a timely fashion. Thank you Brandon, Josh and the entire team, you're awesome.

The sales person was lying in order to sell us a hitch, undercoating, and waxing. They lied a…read morenumber of times and then tried a very hard sell

I went to buy a car there but after seeing it in person I changed my mind. As I was about to leave…read moreI saw a super nice Toyota that I test drove and bought it. Super nice people to work with. Definitely will be back , you can't go wrong

In March 2023 I went with my son looking for his first car. Found a 2013 Ford Focus at Steve &…read moreSons, and he decided he wanted to purchase it. The salesman Thomas filled out the paperwork with him while I got the cashiers check... After signing, Thomas then told us something about the car being ready for pickup in 3 days (???) and that he would call when ready - we paid cash, why couldn't we just drive it off the lot right then? No clarification. Next day he called asking if we were picking up the car. Some misunderstanding about some paper we had to wait for, and not the car. At the end of March, my son went to go get his license plates at the DMV. He was told he needed the title, which Thomas never provided him at time of purchase. My boy had to drive all the way back to the car lot and wait 30 min for someone to help. He was then told he had to go to the other location for the paper. === I would NOT recommend purchasing anything from this company based on our experiences: - My son was obviously a first time buyer, yet Thomas did not tailor his explanations of the car-buying process to accommodate him so he/we understood everything we needed. - He didn't receive the proper documentation (title) at time of purchase so he could complete his car registration. - Thomas saw us walking away from the car & off the lot, didn't make any effort to call us back to clarify the situation, hand us the key, and let us drive it away. - My son went back to Steve & Sons & had to wait 30 min for someone to attend to him, only to be told all documentation was at the other location. I had hoped for an exciting and fulfilling first-time car buying experience for my son, but he was left feeling disappointed, and was frustrated he had to go back to claim his documentation that should have been given to him in the first place. Set your expectations low if you decide to shop here.

From the owner: We are family owned and have been in business since 1994. We specialize in RV's, Trucks, and cars. read more

First star for: being greeted, asked what I was looking for, then being free to go inside any/all…read moreof the RVs on the lot at my leisure; no pressure whatsoever to buy Second: selection, both quality and variety Third: prices; significantly lower than other retailers in the area Fourth: cleanliness and condition of available inventory, with new inventory added frequently The downside: I felt that there was some risk in purchasing from them; that, were I to take it off the lot and on a trip, that something was likely to go haywire. Had I not been in need of a trailer right away and had the opportunity to get one for a good deal and then put savings towards any necessary repairs, there's a good chance I would have purchased one from here. If you're looking for a great deal on a solid, clean, used RV and have time to ensure its reliability, this is a great place.

Short story is we bought a trailer there. They said there was no leakage. We asked about the…read morespongy ceiling and they said, that's ok. It's my first trailer so I trusted way too much. As it turned out, there was rot and delamination in the roof. The seller offered to seal it, but nothing as to the repairs. The toilet sounded sloshy and they promised it was fine. I was too trusting again. I get it home and there is crap and water in it. Yes. They sold it like that. It was missing a stabilizer jack, which they said they'd replace. They ordered the wrong one and I had to go back again to return it and get it right. The lift system stopped working after 30 days and I hired someone to come fix it. That could be due to it being older, but he said it looked like it was not adjusted right from the beginning. All in all, this purchase taught me some painful and expensive lessons on dealing with small dealers and trusting them. Don't. Work with a major dealer and get a written warranty. I tried to resolve the issue offering to sell it back at a loss to me, giving him a chance to make a upset customer a little less so, and never got a reply from him. As a result, I sold it via private party, fully disclosing the issues. And, since then, I have steered several friends in the market away from this establishment.

WARNING: I brought my rare 1966 Airstream Caravel to Curtis Trailers (10177 SE Powell Blvd) for an…read moreA/C replacement. Here is how they handled my valuable, vintage property: Repeated Warnings: I asked my service rep, Jo Petit, on three separate occasions to save the original parts, noting their high value to vintage collectors. Unauthorized Disposal: Jo failed to tell the service team. When I went to pick up my trailer, the only part left was the interior face plate. The technician had thrown the rest of my original parts in the trash. Zero Accountability: I contacted general manager Tim Timmermann about the mistake, and he refused to compensate me for the valuable, lost components.If you ask for your original functioning parts back, make sure to write explicit, binding instructions to this service department. Otherwise, they might just throw your property away.

We bought a truck camper from Curtis. During the installation it was noted that there was a weak…read moreelectrical connection. They jiggled it until it worked and sent us on our way. When switching drivers at dusk we noticed there were no lights working in the back. We had to pull over ASAP and stay as it was too dangerous to continue. The next day we got it fixed. Since we were 200 miles away it was impossible to return to Curtis for repair. When I called my sales contact she said she would look into it. That's the last I've heard from them. Since then repair cost us over $200 I expected Curtis to reach out with something but they haven't. This looks like a classic example of a "Sunset Guarantee". Needless to say, I can't recommend their service dept for anything as their QC doesn't seem to amount to much.

If zero stars were an option... Oh boy where do I start with this Place. First off both locations…read moreof this place in Milwaukee and Vancouver WA are run down dilapidated businesses.. Traveled quite some way after talking to a fake salesman for weeks. After weeks of his fake promises we decided to head out and check out this RV. Upon arrival even though the salesman had know for weeks we were coming the Motorhome was not in condition to be shown. Claiming they were going to fix everything before purchase... we have all heard that before. After such a bad experience with them driving all the way there to have my time waisted I spoke with some neanderthal on the phone down there and he had some unprofessional opinions wouldn't let me speak my mind so I let him have it. Do yourself a huge favor Do NOT go HERE!

Sales person, Kelly hung up on me today because additional DMV documentation is needed for a RV…read morepurchased by them over a month ago. Was told this would be taken care of right away but days later ghosted via text/pictures. I can't get a clear title in the state I live in and not getting any immediate help from this dealership. They have the money, is that all they want? I would not recommend this business or this sales person until they do what's right for a clear title. Do not trust this business.

We were evacuated due to fires with 7 dogs. After a day and a half of sleeping in cars and in a…read moreparking lot, we decided to rent an RV to keep the pups safe. One call and we had what we needed. They even have us a discount and left our time frame open as to return as we had no idea. They also offered a place to park when we were evacuated a second time from our evacuation site! This is an AMAZING and WONDERFUL company. We will be using them any time we need a rental RV, and HIGHLY RECOMMEND them!!!

We've been renting from RV Northwest since 2012... Fast forward to 2021, we've been trying for the…read morepast month to rent an RV with them. We already have a deposit on file yet they won't return our calls. I stopped the first week of July 2021 and I was told that they would email me a quote for an RV rental in the next day... Now with only 4 weeks before our vacation we're left in limbo, unsure if we'll hear back on rental confirmation but mostly afraid that we'll never see our deposit again. RV Northwest if you're seeing this please respond we want to do business with you again!