my mom purchased a new furnace in 2009 and had problems 2 months after purchase and every year afterwards. I just had to buy another furnace because it was time for a new one, only to find out that the one that Ralph's installed was not installed correctly. Sorry no I wouldn't recommend this place to anyone. read more

Always pleasant and prompt ... the work is timely and staff are customer friendly! Will provide explanations if work done and suggestions. They have been our home provider over 30 years .... So far ... so good! read more

My air conditioning went out late at night, Ralphs Heating was out the next morning for service. They fixed the issue right away. The service tech was very professional and very customer friendly. Great service and great company. read more

My husband and I had a very pleasant experience working with Ralph's heating and cooling to resolve our HVAC temperature and faulty 3 zone system starting with front desk assistance. We had no problems getting service appointment, and they completed job professionally and in a timely manner. We were highly honored to have initial diagnostic completed by John following by skilled technician, Carl. We highly recommend them. read more

Great experience! I will definitely use Ralph's Heating & Air Conditioning again and refer them to friends and family.

Awesome service! Works well with other vendors. Thank you. These are the guys to call when you need your furnace repaired.

Ralph's Heating and Air Conditioning repaired my furnace. My furnace runs so nicely now. This is a wonderful feeling knowing my furnace is now safe to run. They were the fairest price and the highest standard. Ralph's has fast response times and they truly care. There is no better feeling knowing I had high quality service for something so critical. Ralph's Heating and Air Conditioning is the most honest company out there. read more

I met a service man in my home parking lot. He was about to leave after finishing service for my next door. I approached him sitting inside service van and asked if he could see my heating furnace that seemed to be repaired. He said he would charge $120.00 for trip charge. $120.00 TRIP CHARGE? What the heck? Trip charge is trip charge for coming to caller. He was about to charge $120.00 for tripping from in front of my home to inside, around 20 feet. Obviously, bad business! I imagined how much this business would rip off people. This business deserves no star at all. read more

Ralph's has been servicing our furnace and air conditioning system for years, and have never disappointed. There fees are comparable to other companies we've used in the past. There is never a problem scheduling a service appointment that's suitable to our convenience. The owners and technicians give honest feedback, and they do great work. I would recommend them to my family and friends. read more

I only used Ralph's because they were reputable when my parents used them for furnace repairs. However, when I used them recently, they sent a guy as old as Ralph himself! It took him all day to fix the furnace, and they charge "by the hour". He knew himself he didn't know what he was doing, as he lowered the rate when he knew I was pissed off. read more

I want to give a huge thank you to Lamar! My air conditioner went out yesterday and I was very concerned given there is a heat wave expected in the City this weekend. Lamar quickly diagnosed the issue. The problem was resolved and he identified other issues that may arise, which I truly appreciate. read more

We had used them in the past when they were local and family owned. They have since changed ownership and lost us as a customer. Their trip charge, service fee or whatever they want to call it is outrageous. read more

I was referred to Ralph's by another service provider located in the suburbs. Ralph's customer service was excellent. The response was incredibly timely. Carl, the technician, shared his expert knowledge and provided great service at a very reasonable price. I am a satisfied customer and will look into their maintenance programs for I expect to use Ralph's Heating & Air Conditioning for years to come. read more

Low budget workers and they are over priced, you will do better selecting anyone but them

5 stars, On a very cold Sunday after in Jan 2013 we called after the furnance refused to turn back on after I changed the furnace filter. The filter placement is in a difficult spot and I knew something might have gotten torn up as I did my job. My wife called, and the operator said we would be called back in 10 min. A man called within 5 or 10 minutes, and walked me through a check of things , like checking the furnace door switch, thermostat, etc to avoid having to come out and incur a $169 minimum charge, in case it was just turning off or on a switch. I made the decision to have him come out, he found a wire I did not see that became disconnected, and fixed it. Total Charge about $205. He also showed us how we no longer needed to do the difficult torsion inducing filter placement that caused this problem. He pointed out that the return register on the living woom wall had a direct sheet metal box connection to the furnance blower where could we can put the filter-so much easier! Repairman was courteous, went right to work, and I felt comfortable having him in our home-something I never know in advance. Id guess if this was not a Sunday but rather a weekday the rate would have been less, but given the circumstances, prompt resolution, good guy showing up and no bs upselling, I say well worth it. read more

I was referred by someone at Deljo to call Ralph's for my area (near Michigan and 31st), so I called on a Friday to make a non-emergency appointment for furnace repair on Monday. They gave me an appointment window between 12 and 5 pm, which was fine by me. However, nobody showed up and nobody bothered to call me either. I am very disappointed and going elsewhere for sure. read more

Rip Off... Totally overpriced. Do yourself a favor, and call a suburban company (as the owner suggest) for a better price. Stay Away! read more

We have been customers of Ralph's Heating for over 37 years. We learned about them from the previous owner of our home. We have always been satisfied with their excellent service, their friendly employees who are knowledgeable as well as personable. They have come through in emergencies for us and for another home for whose owner I am the power of attorney. They babied our elderly furnace along until it could no longer function, then helped us choose and installed a wonderful new system. I cannot say enough about this company. They are simply the best. read more

Moved into an old home with radiator heating & we started having issues with the boiler. We had Ralphs to come out because their sticker was on our boiler. They came out to diagnose the problem & the tech found that our water feeder needed to be replaced. After my husband did more research we started to realize we may just need to replace the whole boiler because ours was at least 30 years old. We had several companies to come out to quote us for a new boiler including Ralphs. And even though one company quoted us less than what Ralphs quoted us we still went with them because since they were a smaller company, we felt we would get the attention we needed. They also seemed well knowledge in radiator heating & boilers. We also loved how professional they were in not bad mouthing other companies because we had experienced that with another company that came to our home. Jon Heritage was great & very prompt when he needed to meet with us. The crew that came to install our boiler was amazing as well. We are satisfied with our new boiler & our home became well heated the moment after they were done installing. We could definitely tell a difference! We highly recommend Ralphs Heating service & will use them in the future if we need it. read more

A bird was trapped in our furnace and we contacted another company. This company disconnected the smart thermostat told us we needed a new one.; and this thermostat was new an installed the day before. He practically told us we needed a new furance. We call Ralph's and they sent Carl. He was able to fix the issue without us having to buy a new furnace. He was very detailed with making sure every part was working in compliance. He reconnected the thermostat that the other company disconnected and fixed the furnance and a partial cleaning. The amount to fix it was no where near the amount of a new furnace. Again, Carla was very thorough and honest. I highly recommend Ralph's because they are honest and very thorough. read more

I moved into my place a few months ago and started having problems with the boiler. I called another company that didn't really solve the problem. I started to search the internet and called another company that was too far away to give me immediate service. Ralph's made the appointment, was on time and gave me superior service without gouging me with the price. This is a longtime business that obviously cares about their reputation. I will always recommend them. read more

Heating repairs were urgently needed. Ralph's Heating was happy to help, until they discovered the repairs weren't going to be covered by insurance. My impression is that the job proposal was "jacked up" in anticipation of a big payday. While I'm not certain of that, Ralph's Heating walked away from the job. I was left to believe that unless the company is able to get top dollar for their services, they simply walk away. read more

I moved into an older home that had been vacant in which the gas was shut off. This home had no Carbon Monoxide Detectors either. I Thank God every day that I called this company instead of just having the unit and gas turned back on. Upon inspection there was a crack in the heat exchange. I had no idea and I shudder at the thought of what could of happened to my son and I. The gentleman that serviced me was so thorough and explained everything and I felt like he truly cared. I'll never go without Carbon Monoxide Detectors. Ever! Thank you for putting up with all of my million and one questions and for caring! I then hired this company to service my units at my business and they have handled everything from my ceiling units, wall units and A/C units in a 10,000 sq ft building. I understand very little about these things and they have been incredible at teaching me how to help keep my units well cared for in between seasonal checks (I have a large kennel and training facility and their is lots of hair!) I have learned so much through them and couldn't be happier. read more

Ralph's Heating & Air Conditioning came out troubleshooted, replaced parts, cleaned my old furnace. All within a couple of hours. They were the best price of the 3 companies I called. Excellent service from a company who truly cares read more