Highly recommended. I first contacted Windy City Mechanical on recommendation, for an intermittent gas leak, and they were prompt, friendly, and professional. The company really did well with my second call to them, which was a chimney with condensation dripping down from the attic. A roofer had checked for leaks, found none, and said, get a liner. In an initial visit Tom from WCM outlined the options very clearly and neutrally, and we ended up for various reasons replacing the entire boiler. The sudden financial hit could have felt like a blow, but we had an aging unit, and a high-efficiency boiler doesn't use the chimney to vent - it was really the only choice. I couldn't have asked for a better experience: WCM contracted for a liner in the second (non-boiler) chimney, and they encountered seven feet of concrete at attic level, revealing that for the 14 years we've been in the house, our hot water heater has not been truly venting. They kept to the price and eliminated a significant health risk, especially urgent as we've been plugging holes and sealing air leaks in the house lately. Only at the end of the job did they did tell me what they had gone through to open the chimney. It was easy to believe -- they were really dirty! I had been in the house working at the computer all through this (headphones on), and except for occasional shuddering of the entire building I hadn't had the slightest idea. They put in a very long day, but did not falter, even mopping footprints off the floor. And the boiler, a high-efficiency unit, is beautiful. You can tell when a nice piece of equipment is well-placed and skillfully installed, and this one is that. My wife will start commenting soon on Facebook that I'm taking too many people down to see the pipes when all they really want to see is the seeds sprouting in our newly-spacious boiler room. I hope I don't need to for a while, but I will call Windy City Mechanical again. read more

Jim C. July 2016 When looking to have any type of work done in your home, you should always talk to several companies to get quotes. Ask lots of questions. The more contractors you talk to, the better the questions you can ask. Being someone that works with subcontractors I know they are not all created equal. In this case, the equipment sold by the different contractors was the same brands. So the real difference is in who is installing it. When Tom came to our home he asked a lot of good questions to determine what equipment might be best for us. After ten minutes I was pretty sure this was the company we would be working with. All the details were worked out we agreed on a fair price and scheduled an install date. As new questions on my part came up, if Tom was not sure of the answer he would find out and let me know in a timely fashion. His company was not the least expensive quote but what we got in the end more than made up for the difference. When having work done in your home it is highly important to have people you are comfortable with and who know what they are doing. All of the coworkers with the company were great to work with. I have already recommended to a friend that when he is ready to replace his equipment to be sure Windy City Mechanical is on his list. I am sure my future needs will be serviced by Windy City Mechanical. read more

I bought my new AC & Furnace from Windy City Mechanical a couple years ago and am very happy them! I worked directly with Tom Walden on what I needed to buy since this was all new to me. I was skeptical of the price and being 'oversold' on something on which I was unfamiliar. I shopped around and ended up buying from Windy City. Tom was not pushy at all and was very honest. He clearly explained all my options and what would best suit my needs for my home. He gave me a great deal and explained the financing options. I have maintenance on the equipment twice a year before summer for the AC and before winter for the furnace. Ken is my usual technician. He is friendly, professional and answers any questions when I have them. They schedule my maintenance at times that are convenient for me, confirm the appointment the day before, and call me the day of to say they are on their way. I have had nothing but fantastic experiences with Windy City Mechanical so far and would highly recommend them to family and friends and in fact, I already have! I can't imagine anyone giving them a bad review, it seems impossible since they really understand customer service! Highly recommended! read more

Our furnace went out on February 28,late in the evening. We called Windy City Mechanical in Alsip. The women who answered said they would have someone out within a 2 hour window. The service man showed up within 30 minutes. His name was Tom,very nice guy very informative about our problem and showed concern about our safety. Long story short, we needed a new furnace. There prices were very reasonable , gave senior discounts, and were here the very next morning to install a new furnace. We were told it could possibly take 8 hours, they had it done in about 31\2 hours. Jason and his helper, I don't remember his name were the 2 gentleman they sent. They were very good with the installation, took the time to show us the damage on our old furnace, cleaned up very nicely, and took our old furnace with them. Very down to earth bunch of guys and courteous. I definitely give Windy City Mechanical 5 stars and will use them again in the future! Great business ethics ! Sincerely, David and Deborah S. read more

The team at Windy City Mechanical were great. We had a furnace that was aging and I delayed too long in replacing. It decided to die one evening this winter. We called a few of the larger, highly advertised HVAC places to try and find some help that evening. None have called me back to this day. We had found Windy City Mechanical's information. They responded right away and dispatched a tech within the hour. They were able to diagnose the problem very quickly, provide all our options and help us make the right decision for us moving forward. Fortunately for us, it was a rare warm day in January but that didn't stop them from trying to get a unit from a distributor that night. Unfortunately for us, the distributors were not open due to the weather. Windy City Mechanical was at our door first thing in the morning with a new unit. We couldn't be happier with our new unit. It heats the house much more efficiently than our old unit and is on half as much. If you need help with your HVAC, call these guys. read more

Windy City Mechanical were the only people who came through for us! At 1:00am when it was colder than 20 below zero, our furnace decided that was a good time to die. After calling the company that we have been customers with for over 25 years, as well as three others, we called Windy City. They came out right away. Later that morning, the other companies were returning our phone calls and we told them "forget it, we already got our new furnace in". WC also gave us a great deal if we replaced our air-conditioner too. We took advantage of that offer. They were very professional, cleaned up well afterwards, and even called us the next day to see if we were satisfied. We have become new loyal customers of Windy City Mechanical! read more

It was a pleasure working with Windy City Mechanicals, Inc. from the time Tom Walden came to my home to give me an estimate for a new furnace and air conditioner. He explained the work that would be completed and even took care of rebates that I would receive. When the men came to install my furnace and air conditioner, they were prompt, and went right to work. Everything was explained as they did the installation. They were very courteous and polite. When done, they removed the old pieces and left everything in an orderly manner. I would highly recommend Windy City Mechanical anytime. read more

I highly recommend Windy City Mechanical. They came out the first day and checked out my unit and took pictures of the existing a/c unit on the roof. It was no good obviously, I called them first thing in the morning and they were here installing the new a/c within a couple hours. Had a little problem with the a/c kicking on, so I called back and they were here within the hour to fix it. Professional, reliable, honest and I would definitely recommend. Thanks Windy City Mechanical, just in time to beat this Chicago heat wave...... read more

I found a coupon in the "coupon mailer envelope" years ago and decided to give them a try. I remember it was like $20 off regular price. I have been using them ever since. They are always on time, courteous, and efficient. The office calls to let you know they are on their way. A nice perk. I have only used them for yearly furnace cleaning, so can't comment on anything else, but it seems like a very well run company. They will be doing my yearly furnace cleaning for sure. Keep the coupons coming Windy City ! read more

Last summer, I had a furnace purchase and installed from Windy City and actually received excellent service from Jackie and the team. When it became apparent that I would need to replace my ac unit it was a no brainer. I contacted WCM again and I'm finally getting comfortable at home again. My purchase and install was again handled with excellent customer services. Direct information, exact price quote and prompt delivery. It's cooling perfectly. Thanks team WC. I would recommend your company to all my friends. read more

Yesterday I witnessed to humble people embrace each other with compliments. Tom, the owner of Windy City Mechanical came to our house in Oaklawn. My mother made the call and conveyed to Tom about financial stabilities. Tom, as an owner, took it personal that Lucille Kennedy was cold. What a remarkable person! Anyone reading this? Call Tom for any furnace work, but more importantly, if you just want to meet a great person, stop by Windy City Mechanical in Alsip. Thank you. What a great experience!!!! read more

Windy City Mechanical comes highly recommended by me. They customer service is superior and second to none. I had a furnace that was going bad and they sent an experience tech out within an hour. He was straight forward and honest. He helped me get through that cold winter night and the next day he had two installers there to remove the old furnace and replace it with an American Standard. I am warm and fuzzy, but mainly satisfied with the work that they have done for me. read more

I called for Service on Sunday night because I had no heat, the women who answered the phone was very helpful and knowledgeable told me a service technician would be out within and 2 hours for a flat rate and no hidden emergency charges. Technician was very prompt, professional, and honest. He did not push me into purchasing anything and just helped me make a decision on a repair. I will refer everyone to Windy City Mechanical, very pleased with their service. read more

I needed help, because my Furnace had fail me. My husband found Windy City Mechanical, gave them a call and they return it right away. The following day they were here. That night we had heat.Oh one more thing, My hat's off to a young man that was working on the project, named TJ, he was very prompt and professional, clean-up was great. Mr. Jackie was also great too. Windy City Family, We the Olidge's love you. Once again thank you and we are warm. read more

Our furnace went out Super Bowl Sunday this year and they had a mechanic at our house within 2 hours of calling! Unfortunately the furnace needed to be replaced but luckily they were able to have a crew out the following morning and had us warm and toasty by lunch time. I have never had this kind of experience from a company and am happy to say they will now be the first place I"ll contact whenever we have any problems with our heating or air! read more

i had problems with my heater i called four seasons and the guy who came did not know anything related to my problem so i call windy city and the send a technician who knows very well this kind of problem he decided a have to change the system mine was very old same day the job was done in avery professional way i am very happy with the job they did and recomend this company 100% with any hesitation they are very professional and polite read more

Windy City Mechanical, inc. is a wonderful company. Everyone is very polite and helpful. I called them for service and they were at my home at the time the woman on the phone said and the technician was very helpful with all my questions. Tideous and Respectful. There were no hidden charges and they offered me a senior discount i wasnt even aware of. I will recommend windy city to all my family and friends. read more

These guys are great. I recommended them to my church the Body Of Christ missionary Baptist Church. They are scheduled to do a ductless system for us. I will get back to you on the progress. But for right now I used them to put a ductless unit in my upper level trilevel home. I wanted en extra punch to the bedroom. Needless say, I love the unit. As I said before these guys are great. read more

We have been customers for a few years, we have found Windy City to be very accommodating in that timespan. Their service reps are very professional and are willing to provide great value to their customers on the products that they sell and service. Windy City accommodated us in getting a new central air unit installed during a warm spell, we were very grateful. Tom B. read more