I've been getting my groceries here for about 4 months now. I give this ralph's location 3 stars because of the vibes that I get when I go here. The employees are not the problem, they are all very accommodating to your needs. It's just that it's very busy all the time and that leads to difficulty finding parking spaces. The new layout they have recently finished makes it look much nicer and it's easy to find what I need. read more

It has a good variety of foods. But a little chaotic atmosphere. And the price is okay. Good store if you don't know what you want, because offers a lot of different things. read more

I bought so much food from there. I love how late they stay open. The selection and club prices are Amazing!

The staff here are beyond incompetent and the worst rude does not even come close to describing how awful they act towards customers. Most of the employees are seemingly harmless but I had let multiple small indiscretions with a certain employee there go, because I chalked it up to her being not that smart. But today she was an absolute flat out B***C. She was running the self check out and the machines there are awful and every time she had to come over and merely type in her code, she would leave me standing there for 3-5 mins as she talked to whatever junk looking friend of hers (3 came over to her just while I was checking out) and when she would finally come over to "assist" me, she would type in her code and THROW my item AT the bags, not even attempting to get the item in or near the bag. She's made mistakes before while working bagger in my line but I've always let it go assuming she's just not smart. But her behavior today was absolutely deplorable. I will NEVER go to this store again. EVER! read more

So I officially hate this Ralph's. I arrived at 12:57 to grab a few quick things after forcing myself to get dressed and get in my car and race there before they closed at 1, only to find out they're CLOSED. You can't close your store whenever the hell you want to just because you feel like it. That's incredibly shitty business. I pointed out to the guard telling me that I couldn't get in that they weren't closed yet according to their own posted times, but he was a complete dick about it. He even LIED to me telling me that the cashiers were shut off when I could clearly see people being rung up. OH and get this, an older gentleman arrived a minute after me (still before 1 o clock when they were supposed to close) and asked if he could get one rose for his wife because it was their anniversary and the guard told him to get lost. Are you kidding me? So unprofessional. Basically, just never go here. Ever. read more

They double charged my card for a $100.00+ purchase on a single authorization from me. I caught it immediately and the manger was like "oh it happens occasionally, your bank will knock it off automatically." Well, no my bank won't and I have to open a dispute and was quoted ten days for resolution. His non chalant attitude when I caught it within minutes means I have to do extra leg work. I don't know if this is a scam or what, but my continued business here is in jeopardy. read more

This is one Ralph's that I'd sure like to Wreck. The shelves are almost as empty as the feeling you'll have in your stomach after you leave. There are plenty of other options out there to explore if one has a certain proclivity for grocery shopping. I'm not saying that Ralph's is the worst, but it could certainly use a trip from Fix-It Felix (that's the last one I promise). My honest recommendation is that if there is no alternative in the area, you won't have a terrible time picking up a few things from Ralph's. But if you really desire a supermarket that will leave you sufficiently satisfied, steer clear of Ralph's unless you want to ralph. read more

I'm not a fan of Ralph's in general. The chain seems to follow trends and they're happy to be just subservient to customers but not give a thing more. In particular at this Ralph's, the checkers and customer service are good enough, but everyone working there seem like they'd rather be doing anything else, showing that they probably don't have the best conditions. The remodel seemed to serve no purpose other than to confuse and to separate food items on far opposite sides of the building so you have to go the other side of the place, of course passing by plenty of other stuff they want you to buy, just to get everything. The prices aren't a reason to go out of the way, since they're nearly on the level of the Vons down the street, and the Smart & Final and Grocery Outlet across town are worth the drive to save money. I go to this Ralph's because it's close to my home and convenient, but I have never done my regular shopping there in 22 years. The parking shouldn't suck as much as it usually does. read more

hobo ralphs? come on this is la. i'm sure there's a crackier one somewhere else. maybe woodman and sherman way. the latrine needs tokens. read more

Careless would be too nice a word to describe the varying degrees of inefficiency at this Ralph's location. I am poor and am very limited to where I can go due to lack of a car. I am therefore left to having to patronize this location. I have lived in other areas with local Ralph's which have never given me a problem - ever. This location is horrible in every way: lack of competency, lack of customer service, lack of knowledge OF THEIR OWN STORE, ... it goes on. I have contacted the store before, I have written an email - all to no avail. There is a 99 cent store up Lankershim on Whipple with better service, better produce, and cleaner isles. A 99 CENT STORE!!! One of the worst parts about coming to this location is the check out. The cashiers are rude, discourteous (save no more than three workers); they rush you out the door so they can stand around & chit-chat; you are annoying them because you want to purchase food so you can eat; they grab, scan, and rip/bruise sensitive/soft products just before slamming canned goods on top of breads, fruits, etc.; they mix customers' groceries by way of rushing you to pay before you've even had a chance to collect your groceries; the list goes on. Most recent staff isssue was showing up about an hour after store opened, shopped, went to check out (where I now bag my groceries, as I feel I have to), less than twenty people in the store (excluding employees), and being rushed to hurry up, show my card, pay, and get the hell out of there. Two employees went on like parrots asking for club card, huffing and pufffing, while I, THE CUSTOMER, was rushed to hurry up and bag my groceries. All this so they can go back to hanging around and talking. You can email the managment - they won't do anything; you can try to reason with these people - good luck with that; you can even go on youtube and find people so fed up they now record and broadcast the ridiculousness of the store - but nothing will be done. I am writing this comment so others know not to come here if they can avoid it. read more

Be careful at this Ralphs! There are bad people in the parking lot most of the time. I've had several of them approach and bother me. I'm not talking about the innocent homeless people who are just asking for some change. That doesn't bother me. I'm talking about BAD people who are probably there to mug you or worse. Just be careful. read more

PLEASE get more health/organic food. The selection is ok but half the time I go to pick up specific items you are OUT! This happens SO often. This is my local shop and I will only buy organic and vegan so it's frustrating that your supply is obviously under your demand. I appreciate the organic veg selection. The one item you are almost ALWAYS out of it's almost a joke is Stacy's pita chips. Earth balance butter-often out. Avocados-organic is always out... Synergy kombucha, Bhakti chai-please get more!!!! It doesn't need to be harder to eat healthy. Though your bakery/cakes/cookies/cupcakes are always in abundance. You must throw a ton of that stuff out! What a waste. You're in Hollywood and times are changing-please keep up!!! read more

First of all, yes, I'm reviewing a grocery store and yes, I'm aware that it makes me "that guy." So why am I reviewing this Ralph's? Because this place always bums me out. If Mad Max went to a grocery store, this is where he'd go. It's clear there was once order and structure but now it's chaos and marauders rule the land. First off all getting into the parking lot makes you hold your breath and pray no one will crash into you. Once you are in the lot, there is no law. That spot that says "No Parking?" Yeah, somehow there are 3 cars squeezed into that area. Now after miraculously finding a spot to park you get to head inside and play everyone's favorite game, "Uh... where are the baskets and carts?" Go over to the deli section where there is no "take a number" they just guess who they think was next. They will also probably assume that you are the caretaker of the older lady you just happen to be in line behind, so be prepared to be repeatedly skipped over. And that veggie patty stuff your wife sent you to get? Well, they no longer carry it. Or they do but it's not with the rest of the vegetarian stuff. It's hidden by the toilet brushes for some reason. And that frozen food item you managed to find? When you get home you'll discover it's more freezer burn than food, but you'd rather eat the cost than try and go back. Because you spent 20 minutes just trying to leave that parking lot and sometimes in life there are certain battles that just aren't worth fighting. read more

I love having the NOHO Ralph's as my neighborhood grocery store! The security guards are always friendly upon greeting me and telling me to have a good day on the way out. Brett the cheese guy always greets me with a wave and a smile and has gone out of his way to help me and share his knowledge about all the cheeses many times! I also love his goofy cheese hats! Freddy the produce guy has also gone out of his way to make sure I was happy with the mini watermelons and the last time I came in with a friend who needed a scooter and the staff was quick to act and offered to hold on to her walker for her while we shopped. Lastly, the cashiers always seem to be in good spirits and I enjoy having laughs with them when I come in to grab a late night dinner items after work. This store has a good energy, happy employees and I'm always pleased with my visits here! These workers all make me feel good when I'm in their store and I truly appreciate such a sense of community!! read more

Negative stars. Like, minus 12. At least. Ralph's, you owe us stars. Ok, so all I wanted to do was make my friend a tiramisu for her birthday. Normally, I shop at the Ralph's on Ventura Blvd in Studio City, which is clean and nice and has everything. That's that Ralph's. Now let me tell you about this awful place. So, first item on the list: aluminum/disposable cake pan. Time spent searching: 15 min. Ok, no cake pan. Fine, I'll use one from home, but I realty wanted something I didn't have to worry about getting back. Whatever. Next item on the list: Ladyfingers. Time spent searching: 20 min. Nothing in the bakery. Nothing in cookies. Nothing in Brad. (Hey, I really didn't want to feel stupid like I couldn't find them). Finally, frustrated, I ask a woman in the bakery. She informs me there was 1 package left, but they are now gone/sold out. Rats. Ok, what can I do? Google it. I can bake some pound cake so it's a little crispier. Ok, I can do that. Next item: mascarpone. Time spent searching: 20 min. Checked in the deli, checked by the cream cheese, checked by the sour cream and cottage cheese. Goose egg. So I ask another employee- "we haven't been getting any in, but you can check aisle 17." Go back to 17. Nothing. So now, Google again for substitutes. I can make a substitute with butter,cream cheese, and heavy cream, but this nice gift for my friend is becoming a late night headache. It's already 9:00pm now and I've been at the store shopping for things they don't have for close to an hour. I return to the bakery to ask if they have a tiramisu. The same woman who had helped me earlier is now ignoring me for a good 3 min before I speak up to get her attention. "Do you have any tiramisu?" (Not far fetched, there was a single slice of one in the display). Cold, hard, rude "NO." Oh. Thanks for the help. So now I just say screw this, it's late and I work early, so I just buy my friend a cake. The check out cashier wasn't friendly, but whatever, just get me home. Walking back to my car, I count 1...2...3...4 dead, flattened bird carcasses. Gross. This store has nothing... I mean their shelves armed lined with items, but I don't know what because they don't have simple basic items. And I know they can't really control birds not moving out of The way, but... Did I stumble upon a portal to hell disguised as a Ralph's? Maybe it's not that severe, but dead birds are never a good omen. If you want some cardio from all the walking back and forth and down every aisle, then this is the place for you!! Sadly, I won't be back to this dark, dismal, dirty store that sells nothing. Good luck guys! read more

my neighborhood grocery store... limited cashiers so the self-checkout is the way to go!! they have a redbox, coinstar, and Wellsfargo bank in store :) which makes for a nice one stop shop! the workers are very nice an helpful...be aware the drunk socialites that come in late...they can be quite rude. i wish they had more organic produce, an more sales. read more

This is my weekly shopping store. Parking lot is pretty large but gets busy. The store is pretty clean but could be cleaned better I think. The meat dept. is pretty well stocked and what I am looking for is usually available. The frozen aisles are good too. Fruits and vegetables are pretty fresh but I have brought home some duds from this location. Deli staff is normally quick and kind though a few times I've received the incorrect weight or brand of what I asked for. Once I received a half pound instead of a quarter and once I received Private Selection instead of the Boars Head. Their bakery makes good bread and great jelly donuts. Their bagels aren't the best though. I really like the items on sale week to week and their website/ app offer good coupons and deals. Fuel points add up and save us money on gas too. The lotto scratch off vending machine is often empty or out of order which sucks. I wish Ralph's had better sales specials on beer. Especially beers other than Budweiser and Coors. Overall I like this Ralph's and continue to return here for weekly groceries. read more

This Ralph's is pretty terrible. The only reason I ever come here is for something extremely quick, usually redbox, because it's a few blocks from my apartment. Otherwise I avoid this place like the plague and go to Burbank. The service here is downright terrible. All of the employees, especially the checkers, are downright apathetic. The unfriendliest bunch I've ever met. One Of the checkers consistently asks "How are you doing?" and then when I give the normal "Good, how are you?" He just doesn't respond, and then says nothing the rest of the transaction. He's like this every time. Why ask the question if you don't plan on answering the followup? Why not just say Hi if you don't want to have to speak to anyone beyond your required greeting? This is par for the course at this location. Honestly, most of the other checkers don't say anything at all. Kind Of disappointing considering Ralph's usually has better service. read more

Pro: updated store & friendly staff. Cons: baggers don't know how to bag, poor fruit quality (under ripe), don't enforce policy on animals - dogs are pets & should stay out of the store - public health issue. (These were not service animals) read more

This Ralph's recently got a makeover which is a huge plus. However, the makeover is only cosmetic. The products are still either missing (low inventory), or worse yet OLD. Example: I just realized I've been using a coffee creamer that IS OVER 5 MONTHS OLD!!!!! I bought this coffee creamer about a month ago at this Ralphs. It is now April 2016. The creamer expired December 2015. Disgusting. read more

Ralph's is the worst. And this one isn't better than the average.

Not the best, not the worse. The staff has ALWAYS been really nice, but the fellow patrons are not the most put together. Homeless people often walking the parking lot. I understand everyone needs somewhere to go, but I feel unsafe with my new car in the lot at times. The meat selection is either GREAT or horrible. It's a 50/50 gamble depending on what steaks they've put out. read more

Welp my first yelp review. This Ralphs is probably the worst that I have had the privilege of entering. If you enter past 7pm the most basic of product is either wiped out, or pillaged through. It's all relatively basic items like milk, eggs etc. If there ever was some sort of apocalypse situation you would not want to take refuge here. You would run out of food by weeks end. I still shop there, but only cause it's up the street. I do however enjoy the dude who plays the same one blues song over and over night after night. He gets three stars. read more

Lucy in the deli department makes the BEST sandwiches! I called and got her last name which is Cornejo but if you ask for Lucy that will probably be good enough because it's such a unique name. She is great. Keep up the good work Lucy. read more

I rarely have a good experience at this Ralph's but it's just so close to where I live, I suck it up and just go anyway. I have one experience that stands out above them all though. I was checking out on a weeknight, no one was bagging my groceries, so I started to do them myself. It wasn't a big deal, but then the cart lady comes up to me and starts taking over without saying anything like, "I can take care of this for you," or, "here, let me help you." No, she just moved in and started telling me that I was bagging them all wrong. Uhm, I'm sorry, I didn't realize that I'm not allowed to bag my groceries in a way that is convenient to me. I still kept my cool and said, "It's okay, I don't care all that much." Then she looked at the man checking me out and she said, "Do you hear that? She doesn't care! Well then, I'll just throw this in here! Since you don't care and all!" I was appalled! I was not being rude to her, yet she was so unforgivably rude to me! I was extremely angry and fumed away to my poor defenseless fiance. So why do I give this place 2 stars instead of 1? They carry my favorite salsa and they always have red velvet cake ready to go. Other than that. Not my first choice. read more

They are never stocked up. But that might mean that they have a lot of customers and not enough workers? I'm not sure, however its very inconvenient. read more

Love this Ralph's never had an issue here. So surprised to see negative reviews everyone here is always attentive and happy!

Came into Ralph's today-In a super great mood. Was ready to buy my liquor to enjoy my lovely Friday night. As I looked for the perfect vodka, I noticed that it was locked. I went to a cashier to see if they can unlock it - he called for assistance. No big deal. I waited for 10 minutes for someone to bring the keys - still I wasn't upset. It wasn't until the presence of the manager , CHELSEA OCHOA, that my mood of the night changed for the worse. She attempted to open the liquor cabinet and said she was missing that key. She said she will go and look for it which is when I asked "should I wait or am I wasting my time", jokingly of course. She turned back at me, rudely, and said "we have the key, I'm going to look for it. If you want to leave go ahead and leave", and she continued to walk away. I stood there and I was shocked. I have never been disrespected this way. As she left I can hear her asking all the employees if they had the keys. You can see her frustration when I came to her and asked her for her name. She walked away from me and as she was walking she said Chelsea. At this point my mood changes. I wasn't so much upset as I was embarrassed. In front of all the other employees and customers she made me feel humiliated. I have never had an issue at any Ralph's, which is why it hurts to write this horrible Yelp review. I do believe she has some anger issues and has a problem with speaking to the customers and employees in a proper manner. A manager is supposed to set an example to the rest of the employees and is the face of the store. The way way Chelsea "handled" the situation is beyond acceptable. If she cannot handle the pressure of customers and simple questions - then I don't understand why she accepted the position as a manger. I would hope to never run into her again, for I am afraid she will make me feel uncomfortable. I hope this review gets to her and to her superiors because this kind of behavior should not be tolerated. read more

Went to ralps today only to experience cashiers with no customer skills like really where do you find these people are there not training before actually serving the customers , I would love to speak with someone in hr the work climate is just horrible you have young rude cashiers have no respect for their elders ,was at the deli few days ago just awful there will 10 to 12 people waiting on any giving day for just one worker who seems to take their sweet time (attitude) , if you don't like your job quit , they I repeat they never have enough workers in the deli , no numbers to use so you can have some order people jumping in front of people the one worker showing favor for someone she knows there should be someone working hot and cold never is I think their more concerned about how much make-up to where to work then actually their job. The slicers are always dirty with meat of all kinds I have to ask to wipe down before cutting meat I witness a gentleman so discussed with the service return his deli meat she was so rude to him , run as fast as you can from this place the other ralps I visited are much more professional . read more

watch out for ralphs scams. you know those scams where you have to but 6 mix and match items to get the discount otherwise you end up paying full price. i see where they came up with a new scam that if you buy 6 items of a certain item it does not qualify for a discount as it is not part of the mix and match program. this obviously do this to confuse the customer. who in the hell keeps track of how many items you purchase a particular item? so i view it as a double scam. if you do not purchase exactly the 6 items in the mix and match program you get screwed and then again if you purchase less than the 6 items of a specific item which is not part of the program. clearly a scam to make you spend more and think that you are getting the discounts. check your receipts. this one should hit the news too just as the incorrect pricing that they continute to make. this applies to all ralphs i have been at. beware!!!!! read more