I come here a lot for the convenience and because they have a markdown section I like to go to everytime I come because sometimes you get the best finds for lower prices. The store is usually fairly cleans and the employees are friendly. There used to be an employee I thought had the worst customer service but I think she's gone because in haven't seen her in years. They always have great deals if you know how to shop and look for them. It's important to look for these since everything seems so expensive these days. I'm always here so I'll definitely come back. read more

Ralphs - Grocery Near Me - San Pedro, California

There is signage posted that the deli closes at 8pm. The last two times I've visited the deli between 7pm-7:15pm, everything was packed up. The first lady explained to me they were short staffed so she had to close early so she could get off on time, but she still asked me what I wanted and was nice enough to go to the back and get it anyway. The second lady said the same thing - they were short staffed - but didn't offer to do anything and had an "oh well" attitude. I've now wasted gas and two trips to the deli that's supposed to be OPEN UNTIL 8PM like the signage says. I feel for the workers wanting to get off on time and the store being short staffed, however, that is not the problem of the consumer. Ralph's should adhere to their deli times and figure this out, or change the times so we're not inconvenienced. If I arrive at 7pm, there's no excuse for everything being packed up an hour early. 10-15 minutes I understand, but an hour is ridiculous. read more

March 12 - Very bad experience in the meat department today. I asked an employee named Brendan to help me find a specific cut of beef because I do not understand the different cuts. Instead of helping me, he became rude and started swearing and using profanity toward me. I was simply asking for assistance as a customer. This kind of behavior from a store employee is completely unacceptable. I hope store management investigates this incident and takes appropriate action. read more

Only thing good about this store is the pharmacy. Eggs for $12 that expire in one day, cartons were wet. Does anyone check dates or condition of products? Self Check out is a joke. Employees just stand around. Conveyer belt was broken and was moving in opposite direction. I asked for assistance and they could not be bothered. Ignored us and walked away! Prices are too high compared to other markets for worse customer service. read more

I got kicked out by an African American woman employee who was rude for trying to order a coffee, store says it's open at 5am.

This is for the bakery only. Nicholas was super helpful, polite and professional. I asked if he would help me pick out a whole pie and cut it for me into 8 pieces, he was the epitome of customer service. I just wanted to give him a "shout out". read more

A few weeks ago I ordered some items online for pick up. I opened the app at the scheduled pick up time and it said to come to the store. Upon arrival I found the 4 slot parking area for pickups taken by 3 cars but they were parked in such a way I could not fit. The slots were so narrow so even if they were parked correctly I don't think I could fit anyway & I have a normal size car. This created an issue because now I would have to go in to get the groceries because there was no parking I really did not want to because I have a badly injured knee. I parked in the handicap slot as I have a placard and walked in to pick them up in person-saving them a walk to the car. I found the young frazzled brunette working the area and gave her my name to pick up the purchase. She immediately went into a tirade how "she called me twice" and "you didn't pick up and "its not ready". I responded calmly-no she didn't call to which she became angry and defensive and continued to repeat the same items quoted above like it mattered. It didn't. The only calls I got were labeled "SPAM" not Ralphs and this FACT was shown to her and 2 other people at Ralphs that day. I will never pick up spam calls. Just a thought~ Shouldn't the CORRECT RESPONSE HAVE BEEN-"I am so sorry the order is not ready. I tried to phone, but was unable to get through. I will get it now. Thank you for waiting" The young woman berated me a few more times for "not listening to the message she apparently left" and it was clear her only focus was PROVING she called me (which did not matter) rather than providing good service in the present moment which would entail saying the sentence above. It was glaringly obvious the fact that I stood there in person near her waiting for my items bothered her as she ran to say bad things about me to the woman at the Starbucks rather than attend to the order I made hours earlier. All I was doing was standing there. I was fine standing there and I was not making demands or doing ANYTHING sordid but was being treated as if I was a bother for standing. The woman at the self check IDA I think was her name was giving me a dirty look as well and I asked for the manager as I was so upset I decided I wanted a refund. She lied and said she was the manager so I looked at my phone and showed her that I got no calls from ralphs and rather than agree and say "No you didn't get any calls from Ralphs I'm sorry about that" she rudely said "I heard all of it and your order is not ready and rolled her eyes like I was the issue. " I felt ganged up on. Shouldn't IDA'S response have been "I am so sorry for your experience I will get the manager." I was also told I HAD to go back to my car and move to the usual pick up area to which I told them I could not as people were double parked . In addition, that would be double-triple the walking on my knee as I already was forced to walk in for a drive up order. I was already there and I was willing to do the job I paid them to do just to get out of there. It is clear Ralph's is failing in their training. I was not in any way being difficult but I was being made to feel I was a "Karen" of sorts because of RALPH"S employees failings. I was not rushing anyone or demanding anything. When I discovered my groceries were not ready as the app promised and at the agreed upon time-I just said fine "I'll wait and talk to the manager in the meantime." The manager Mike did come and he was a bit of an odd Duck. Although appropriately apologetic he lacked the ability to read the room. He was behaving as if I was a screaming lunatic and needed to be talked down i.e. deescalated- offering to show me pictures of his wife and asking me my hobbies-how weird is that? All I wanted to do was get the hell out of there with the stuff I PAID for and pour a glass of wine to toast the end of proper customer service. Thank gawd for Albertson's. PS they cheated me a 1.25 coupon on the soap I purchased. They are not only rude but incompetent. read more

2.5 stars rounded up. My least preferred grocery store in the neighborhood. Produce and seafood selection is subpar. Even though it's owned by the same company, Von's is somehow better. read more

Wow I love this place. Elise is awesome, she always helps me find what I need & always happy!!!

First, the good. I've been a Ralph's customer for many many years and it's so convenient for me to go there and now I've got the convenience of their pharmacy, which is great. Also, their produce is very good. The meat department is very good and they have just about every item and any other grocery store would have. The not so good. Not a fan of the bakery items Isee too many ingredients in the list. there are a few exceptions I've noticed on the "private selection"labels for some things. it looks to me like there's some kind of a genius making the pies for the private selection department. As far as I'm concerned these are concoctions, with all kinds of extra things thrown in which are basically garbage. I go to stores where I can get real traditional pies like Sprouts. sprouts, knows how to make traditional like your grandmother's pies. The pie crust is so important Sprouts, does a great job on that and Ralph does a terrible job. Ralphs pie crust taste like spongy, mush. every time I end up scraping those crusts off and just taking whatever filling is left and putting it in a dish as a leftover. With sprout pies, you could eat the crust all by themselves and they're delicious. with Ralphs, pie crust, I could gag on it read more

I found a piece of rubber Lego looking thing on inside the Turkey spam I bought from this store!! read more

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Disgusting quality of food. Tons of flies.. posted to a local group in San Pedro and the one of the higher ups manager "PM Tobin" attacked me online, calling me a liar about the quality of the produce. So now I'm here hoping to get a better response or find out exactly who this person is, because they are probably a general manager pounding sand up our you know what's. read more

Ralphs - Here's the proof with date. - Grocery Near Me - San Pedro, California

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Horrible leadership and Management. Shawna, what a joke. It's to easy to report this place for improper food handling. Im quite sure the Food and Drug Administration (FDA), the California Department of Public Health, CDFA Milk and Dairy Food Safety Branch and local health departments wouldn't be happy if they paid them a visit. Ralph's do better. Also- Hire people who love their job and want to ensure your community shoppers are well taken care of. Look at your recent reviews. That the same issues are repeated is ridiculous. read more

This store has multiple theft deterrents that make shopping here a pain, not to mention wondering how safe it is to shop here. Will be shopping elsewhere from here on. read more

Annabelle is awesome. Thank you. Happy Holidays. The person who checked me out was most helpful. The store had a great holiday feel. Pleasure to shop there. read more

Moldy bread here people. Please be aware.. they need to keep a better eye on their inventory visited 2/9/24 read more

Ralphs - Moldy bread on the shelf - Grocery Near Me - San Pedro, California

I visit this Ralph's fairly frequently because I work down the street. There's a gentleman there, George, who has such a great attitude. everyone knows his name, and everyone always smiles when they talk to him. I just want to commend him because as a male, it actually makes groceries shopping pleasant because of people like him. read more

Sometimes you can find good veg here but most of the time it's on it way out. Customer service is horrible. From the register to the deli to people working in the aisles. The man working at Starbucks always makes subpar drinks(really need to stop mobile orders) read more

Quite disappointing tonight. Store hours on the door shows that they close at 1 AM. No, not really. I got there at 12:54 AM, because I worked the night shift and on my way home, I was going to pick up dinner. I rushed out of work to get to Ralph's to pick up a steak. I was really wanting a steak. I got to Ralph's on Western in San Pedro, ran to the door and was met with this vicious crusty security woman. "WE ARE CLOSED", she proclaimed!! I replied, but it's only 12:54. Again she proclaimed, "WE ARE CLOSED!" At which time, two individuals, one was in a wheelchair who were leaving the store, said that they had everything in their cart ready to check out, but the registers were closed so they couldn't make their purchase. What the heck? If Ralph's advertised that they are open until 1AM, then that is what it should be. It's the management that are making the decision to close early. That's false advertising, management should be consulted and reprimanded. Unacceptable representation of a really good company, meaning Ralph's. read more

This Ralph's profiles me every time I go in here. I don't know what goes on here but I'll be followed down aisles and asked if I am looking for something like it's not possible to browse. And what a coincidence, when I go is the "super secure" household toiletries aisle I'm hassled and told I need to check out here with everything I put in my bag. Okay all my food and groceries??? Go right ahead. It's shameful service and textbook profiling. Sad way treat the community. read more

1:45 on a Tuesday and 28 people in line with only two checkers. The staff is great but corporate has chronically understaffed this location. NO ONE WANTS TO USE THE SELF-CHECKOUT if Corporate need to be less greedy and hire more staff. Less ceo bonuses and give more people its ridiculous read more

They ARE phasing out the cashiers. No doubt about it. This age of prioritizing Self Checkout SUCKS!!! The customers are absoluyely going to be MORE irritated as time goes by. Never EVER come here if you're on the way to somewhere else. VERY VERY Cool employees; but ongoing automation is going to DESTROY customer morale, and inevitably co-workers will suffer as well. Guaranteed... read more

We went shopping this afternoon and my mom loves discounted and clearance items. Ralph's is selling the pies like this. At this point they should be burned. Who runs that store and makes these decisions?? It's less than $5 but still a rip off selling inedible food to customers!!!!! The audacity to take advantage of the community just to make few bucks off an inedible pie. The meringue is like styrofoam and the lemon filling is layered and crumbling. This is suppose to be a Lemon Meringue pie. We will be making a much bigger complaint. Store manager needs to be fired. read more

This is my Ralph's! I truly appreciate that their stock is usually full so that I get the food items that I like here. The prices can sometimes be kind of high, so I recommend using the Ralph's app to utilize the coupon clipping on it. The cashiers are always really helpful and greet you as you are being rung up. I'm glad that this is so local to where I am as it is an easy place to grab and get what I need. read more

If I could give this place zero stars I would, typically you aren't checking all your grocery bags as you walk out or step into your car, but coming here you should. Workers would rather look at the text messages they get and talk about when they can go to break than put all my groceries in my bags. Paid for items I never received, they don't answer the phone and the MOD had zero urgency or care for the items I paid for but did not get. read more

What a surprise that your average review is 2 stars lol Wanted to buy some hit drumsticks. Went to the counter twice. Only 1 customer each time but took forever waiting to be helped Neither time did your 1 worker bother to acknowledge me waiting. Not even a glance That's called customer service skills. Which he has nine. ZERO..! Never again will I waste my fucking time there. Vons is even worse. What's left..? read more

Elise was so amazingly helpful to me finding what I needed in the store today. I hate it when they change the stores around I just get so confused. Then I lucked out and I got her at the checkout counter. read more

Barbara at the deli ignored me but was very polite at the white man. Im very disappointed. I won't shop here ever again. read more

You know what most people need when they go shopping? A cart or basket to hold their groceries. You know who doesn't know that? Ralphs. There was not a single cart or basket to be found for customers to use. None out front, none under the registers, employees couldn't point me toward one. Not like it was crowded and they were all being used either; store was half-empty. This was especially frustrating because there were 4 carts full of go-backs, and every register had an "end cap" made up of baskets full of impulse buys. Anyway, I just left and went to Albertsons instead. I'll be doing that from now on. read more

They have the tidiest employees, especially in the bakery and deli. They are. Dry unfriendly and they act like you're bothering them. They need a course in customer service. read more

I have no complaints about this store at all. It's very clean & in a beautiful area of town and one thing I really love about this store since these days in San Pedro if u are a person that has to do there shopping and and run arons at later hours then the day shift most people must be on since no where is open at all after midnight anymore but guess what this store is open to 1am so don't stress thank the Lord or Ralphs because they are still open. That was a awesome thing to discover when I did. Open late , freindly employees, big clean store in a beautiful part of town. I'd recommend this store without a doubt to anybody. read more

A lot of you may be unaware but Ralph's has a fish fryer located in its seafood department where they are able to fry your purchased fish absolutely free... well except this location... any & everytime I've gone up here or called for the service... they always have an excuse why they can't... such as.. 'I'm the only one here'...' we don't have it on and it takes 30 mins to warm up' ... 'we are servicing it today' but all in true... they just don't want to offer us a service that they should and are equipped to do. read more

This store never fails to disappoint. From the frequently horrible smell as you enter to the the daytime stocking of goods. I suspect the foul odors originate in the not so fresh fish department. Navigating the aisles is often difficult to the mindless stocking of goods at inconvenient hours. What happened to the midnight stocking of items of the past? Manager needs a good talking to! read more

Store location: 1050 N Western Ave, San Pedro, CA 90732 Bakery: Terrible service, the store manager has no no no customer service training at all. I ordered the cupcakes for my son's this Friday's basketball game on Tuesday morning. I have written receipt with my name and phone number. ( I still have it now). But when I went to store tried to pick my cupcakes, the staff told me my cupcakes were taken by someone has same name of mine already. I couldn't believe it, What? WITHOUT receipt ??? Someone picked up my cupcakes??? So I don't have my cupcakes, what should I do? I talked to the store manager, she said," you can pick up something else for free, because it only $9.00..." Excuse me, this is not how you trade your customers. I don't want free cakes, I want my custom made cupcakes I ordered... the manager is unkind, honestly, she doesn't care, she doesn't want the staff who is working at bakery department apologize to us. Then the manager she just walked away. This store seem to have serious problems, the manager is not afraid customers complain, she doesn't care. It will be nice the Corporate will do something to this store. By the way, I checked the YELP, I found a lot of people had same experiences what I had today. "Same people, same phone number, pick up your order without receipts..." please do something Ralphs management. read more

Waited 25 mins to get someone to help me in the deli meats. Girl working kept telling me to wait and there were 2 people workers just ignoring me the whole time. Worst service ever. Rude and unprofessional. read more

I wanna talk about a service. Steve, a man can't figure out numbers. He did not refund taxes I paid. Anyway, he's unpleasant to provide a service to customer even if they made a mistake. I wish I would give 0 star. read more

BAKERY : Terrible service! The person who claims to be the Manager, her name is Shay , has not costumer service training at all. She took the order personally for my daughters's graduation cake (obviously, special ocasión) . When we went to pick it up , they couldn't find it. It was stressful because we were counting on having the cake on time. The cake's texture was all hard, it' seems like she did it a day before , the icing around the cake , I think I couldn't done a way better job my self, and I do not know anything about decorating a cake, you can hardly read the writing iSo disappointed , horrible service , never again ! read more

Ordered online for my first time ever, only to receive something I didn't ask for or to be substituted, also had missing items I was still charged for, so I call customer service to complain, they said to return to the store and they'd have my missing items waiting for me. Upon arriving at the store there were zero of my items waiting for me up front like they promised, I had to wait while they went and found them, only for them to CHARGE ME AGAIN when it should've been a refund! So I had to go back to the store for a THIRD time for a refund like pulling teeth. Then the store manager calls me, says they're sorry and offers me a gift card in the mail for the mishap, yet she NEVER even sent it! I will never shop here again, Albertsons and Vons all the way! This is not how you conduct and keep customers at all. read more

Don't use instacart!!! I have a 102 temp needed groceries delivered. Shelby did a very poor job! Couldn't find half of my order and was threatening me in her messages when I asked for her help to look for alternate choices. Before I could cancel she closed the order and I was charged $10 for service and $5 for tip. Shelby needs to be fired and Ralph's should help more! They did nothing to help me just said they would make a note of it. read more

This Ralph's grocery store and I go back a ways. Even though our store of choice was the former "Albertsons", (i.e., now soon to be closed Haggens), I frequent this store when in a pinch. Selection is good, deli is commendable, employees are kind, and produce always seems to be of top quality. My two major beefs are as follows: First and foremost is the pi$$ poor parking situation. Shared with multiple other merchants AND the always busy "In and Out Burger", parking here flat out sux, (unless you are making a late nite / early morning visit). Secondly, (and of lesser importance), is the pricing. Always seemed to be noticeably higher than the aforementioned Albertsons, (but not so much so with Haggens). But... I am a creature of habit which ultimately led to my decision to continue patronizing the less geographically desireable "Haggens" store. All that said, until the old Haggens store is reopened by another grocer, Ralph's gets my hard earned dolla. Who knows... Maybe they'll win me over for good. read more