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    Ralphs

    3.1 (197 reviews)
    ModerateGrocery
    Open 6:00 am - 1:00 AM (Next day)
    Updated over 3 months ago

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    Black Diamond watermelon on sale $7.99
    Sofia V.

    I drove to this location because I was recommended the black diamond watermelon and it was on sale. The store was so neat and organized. Also well stocked i might add. I asked two associates where I could find the watermelon and she pointed to the ones outside at the other entrance. I continued to pick up my produce when the male associate with the long hair approached me with one from the back that hadn't been put out yet. What! That totally made my day. They have a nice selection of spirits up in front. I believe it was the supervisor or manager who rung me up. The one male associate was the star of the morning.

    I don't know her name but cashier was CHECKING 552 around 12:20pm.

    By far one of the best Ralph's in the county except for the heavy set lady with the long black curly hair at the self checkouts. During my most recent visit, I accidentally selected the wrong avocado option on the self-checkout screen. Instead of politely informing me of the mistake, the attendant abruptly wedged herself between me and the register and announced, "You picked the wrong one, ," in front of everyone waiting in line. It was embarrassing and made me feel as though I had done something dishonest when it was simply an innocent mistake. Customer service is about treating people with respect, and there are far more professional ways to handle situations like this. I understand mistakes happen at self-checkout, but there was no need for the attitude or public embarrassment. In my experience, this employee is rarely friendly, never smiles, and consistently comes across as unapproachable. I enjoy shopping at this store, but I will be avoiding the self-checkout whenever she is working.

    Happy Mother's Day 2025
    Franklin M.

    Happy Mother's Day. This is a well stocked store and it's clean and bright. We like to shop in the late evening when there are less customers and less lines at the check out. We needed a few items and we found exactly what we were looking for and at the prices we were willing to pay.

    Namir K.

    I really don't like to give a one or two stars negative reviews and it is always " painful " but this store forced me to it . I was in urgent need of a few items for a recipe and this place seemed to be closer than my usual ones. Inside the store, very few people were observing any social distancing specially at the fruit and vegetables section, the weird organisation of the display not facilitating the task . What really irritated me was that there was a customer roaming without a mask (not to mention the ones with the mask on the mouth). When I asked the manager why no one would say anything, the answer was: corporate directives are not to have any discussion with customers! I didn't feel good in this store and left for my usual place on Fair Oakes.

    Inside
    Jando S.

    Ralph's might just be a grocery store / supermarket to some, but it's been a life saver for me. Many occasions I'd be searching for something in the middle of the night and somehow Ralph's always came through. It might sound crazy, but one doesn't need to a resident of Pasadena to know Ralph's is clutch. Ralph's reminds me of Albertson's in so many ways: iconic yet dated with an entire community of people that are all about it. It's not much to look at but it's well stocked, spacious, clean, with plenty of parking. Not many supermarkets in general will remain open into the wee hours, but this is one that fits the bill. While there are always bound to be some duds for employees, I've generally found most people that work here to be friendly and professional. They're good about helping folks find what they need and are efficient with checking peeps out during busier hours. Prices are somewhere in the middle, which is a blessing, given this is LA.

    Cute Masks at 2 for $3.00

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    16 years ago

    Very organized and they have kid's carts! My son like to push his own :)

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    9 years ago

    Very happy with the prices, selection and service. More organic stuff would be nice but it's improving.

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    11 years ago

    Five star is for Nick, the cashier, Very nice. professional young man. Treating customers equally, with respect. Good job.

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    Page 5 of 5

    Ask the Community - Ralphs

    Does anyone know if this Ralph's location has a StarBucks inside?

    no.

    Does anyone know if they still do key duplications? I remember seeing a sign before that they did but now I'm not sure.

    There is but they do not cut the keys for you. It is like a vending machine. You put your key in and answer a couple of questions. The machine makes an account for you and copy of the key is released.

    Where can I find the kids carts?

    Kids carts are by the West entrance, on the right from the parking lot! Their. handicap electric cars can be at either entrance, but usually by the East or left side entrance.

    Don’t See Your Question? Ask Away!

    Review Highlights - Ralphs

    My closest Ralph's closed and became a Ranch 99 (sadness) so now this Ralph's is my go-to grocery store.

    Mentioned in 2 reviews

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    Pavilions

    Pavilions

    3.1(168 reviews)
    1.0 mi
    $$

    I had a wonderful shopping experience at Pavilions in South Pasadena! From the moment I walked in,…read morethe store felt clean, bright, and well organized. A special shoutout to Melissa at checkout. She was genuinely friendly, engaging, and provided the kind of customer service that's becoming all too rare these days. She made me feel like a valued customer, and it was such a refreshing way to end my shopping trip. The store has an excellent deli and cheese department, including a great selection of Boar's Head meats. Their wine and spirits department is extensive, and the produce is was fresh with plenty of organic options to choose from. Overall, this is a fantastic supermarket with quality products and exceptional customer service. Pavilions in South Pasadena has definitely become my new go-to grocery store. Highly recommend!

    This Pavilions has definitely had a glow-up! The renovations made the store feel brighter, cleaner,…read moreand much more inviting. The shelves are consistently well-stocked, and I almost always find everything on my shopping list--plus a few things that somehow magically jump into my cart. A special shout-out to the meat department. They regularly have great cuts and surprisingly good specials that make my wallet just a little less dramatic. Now, the staff... they're perfectly fine. But considering Pavilions is the slightly fancier cousin of Vons, I was expecting just a tiny bit more warmth. Nothing over the top--even a "hello" with a hint of enthusiasm (authentic or otherwise lol) would earn bonus points. That said, it's clean, organized, well-stocked, and easy to shop. At the end of the day, that's what keeps me coming back. I'd happily shop here again... and probably leave with snacks I never intended to buy.

    Photos
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    Vons

    Vons

    2.7(147 reviews)
    2.4 mi
    $$

    I'd like to thank Paula for being so helpful and patient…read moreThe lines were very long and I hadn't used the self ring. Paula so patiently walked me thru. I'm a senior citizen and can be a little confused but she was so kind and made it easier. Paula was so appreciated. Thank you Paula.

    Summer 2026 After…read moreyears of trusting this Vons with grocery pick-up and delivery orders (and highly recommending them to many people), I'm finished. They showed they don't want my business, so....they won't have my business. I arrived for a pick-up; the wait seemed a little lengthy for the few cars in the pick-up spots. Then a staffer came out, saying that my order had been given to someone else. Mistakes happen, but that means they didn't check the code OR the car description on the order. Funny, they always checked MY details. It gets worse: I was then expected to wait until the other person returned with my groceries. Who would do this? I asked for a refund and left. Any professional store would have apologized and offered to quickly re-shop the order while I waited. Not this Vons! I called back and spoke with the manager on duty, who treated the situation very casually, completely unbothered. So I'm finished dealing with Vons for pick-up and delivery. I've moved my business to the Ralph's on Lake, where they are - so far - quick, professional and friendly with the pick-up service. Sad. This Vons used to be a really good store with great employees - now it is neither.

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    Albertsons

    Albertsons

    2.7(237 reviews)
    1.5 mi
    $$

    Huge store nice selection. Except in Floral. Was shocked compared to Ralph's…read more Meh. Hardly anything mixed bouquet to choose from. If you want almost at end of bloo Roses. This is the pace

    Review is for their app ordering feature and meat department only…read more It's the first time I've used the app to order in advance for pickup but was disappointed. I ordered a rib roast for pickup and was charged for a 21.75 lb roast. When the employee brought it to my car, the vacuum seal on the package was loose and the meat looked brownish-green. I asked if it looked safe, and even he said it looked strange. He helped me put it into a cart and suggested I take it to the meat department for an exchange. When I got there, the meat department first questioned how long I'd had it for the seal to be "loose," then tried convincing me that it was normal and that the packaging never comes fully vacuum sealed. I told them I simply wanted an exchange. The employee seemed irritated but eventually brought out another roast. Then he peeled the sticker off the original roast and placed it onto the new one. I asked whether it was the same weight because the replacement was clearly much smaller. He insisted it was "the exact same thing" since it had the same sticker on it, and told me that if I didn't like it, I could come back tomorrow because customer service was not open today. Got home and the scale reads 19.5lbs (2.25lb over charged). Disappointed in the experience.

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    Albertsons
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    Ralphs - Key machine

    Ralphs

    2.7(262 reviews)
    3.1 mi
    $$

    Store is always well stocked produce seems to be good. Meat department is small and selection of…read moresometimes limited. The biggest negative is Sevice. While all the employees are positive they are often understaffed and it's difficult to find someone for help.

    Dear Pasadena Public Health Department Environmental Health Division,…read more I am writing to formally report a serious health code violation and unsanitary conditions observed at Ralphs Grocery Store, located at 160 N. Lake Ave., Pasadena, CA 91101. Incident Details * Date of Observation: Monday, July 27, 2026 * Time of Observation: Approximately 3:00 PM * Location Inside Store: Self-serve bagel and bread display cabinet Description of the Violation The self-serve bagel and bread display case was teeming with flies. Numerous insects were actively flying inside the cabinet and crawling directly all over the uncovered food products. I have captured clear video evidence documenting this infestation, which is available upon request for your investigation. Public Health Risks and Concerns This environment poses an immediate and severe health risk to consumers for several critical reasons: * Pathogen Transmission: Flies carry over 100 dangerous pathogens. They easily transfer hazardous bacteria such as Salmonella, E. coli, Listeria, and Shigella from external waste directly onto the food surfaces. * Direct Contamination: Because flies liquefy solid food, they regurgitate digestive enzymes and defecate on the bakery items. This leaves live bacteria and viruses behind. * Ready-to-Eat Hazards: These items are sold as ready-to-eat foods. Consumers eat them without cooking or heating them first, meaning there is no kill-step to destroy the transferred pathogens. This creates a high probability of foodborne illness. * Prolonged Exposure: The enclosed nature of the display cabinet traps the flies inside, leading to a high concentration of continuous contamination on the food. This active infestation indicates a critical failure in store sanitation, inadequate pest control management, and a clear violation of California retail food safety codes. Please initiate a health inspection of this facility as soon as possible to address this hazard and protect the public. Thank you for your prompt attention to this matter.

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    Ralphs
    Ralphs
    Ralphs

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    Erewhon - Chef's special avocado toast

    Erewhon

    3.5(448 reviews)
    2.3 mi
    $$$

    Not my first time at Erewhon, but my first time at this location. First and foremost, I love how…read morebig and airy this store is, plus the ample parking - most Erewhon's are small and cramped, and the parking is terrible. I was on my way to Vegas and wanted something healthy and handheld to eat on the road - and this store being not far from the freeway fit the bill. I don't eat a ton of non-ahi tuna, but this albacore tuna and tabbuleh wrap looked decent. It was fine, but like all the prepared foods pricey. I wish Erewhon would either improve their non meat sandwich options or introduce a non-meat burrito. Grabbed a coconut brownie at the checkout on a whim - it wasn't bad, but not exceptional. All in all, this is my favorite Erewhon location so far, and worth checking out if you are in the neighborhood.

    Erewhon is, above all else, a status symbol. Shopping here is going around saying 'yes, I can…read moreafford overpriced groceries.' And if that is your thing, great. For me, personally, it is not. You can find essentially the same thing for much cheaper at even other upscale markets. With that said, this store is incredibly clean and nice. Things are laid out in a welcoming, easily navigable way. The aisles are wide enough to easily move around even when it is crowded. It definitely is a much nicer shopping experience than other grocery stores.

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    Erewhon - Going halvsies for lunch for sushi sandwich

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    Going halvsies for lunch for sushi sandwich

    Ralphs - grocery - Updated September 2026

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