Settled in a quite nook between the bluffs of good nights and pleasant dreams, this heavenly loft…read moretruly puts the comfort in Comfort Inn & Suites. Maria, the wonderful GM of this establishment, spares no expense to make sure that her hotel guests are well taken care of, well fed and well informed of the local sites and attractions. Well done Maria, I commend you and your staff for my amazing stay in Rocklin. I hope to return soon.

It is around 10PM, I ask the woman at the front desk (apparently named Keila or Keyla? - they don't…read morehave name tags... for obvious reasons) if I can have some toilet paper since we had run out and our room hadn't received service in the morning... and after a few rounds of interrogation about my full name and my room number and (almost) my social security number she reluctantly with soooooooooooo much attitude and eye roll hands me ONE single roll of almighty toilet paper. While shocked by her astonishing level of courtesy and respect towards guests I politely asked her "why only one? what if we run out again?"... And you guessed it right... with an amplified level of respect and showing even higher amount of decency she gives me a few more thorough rounds of eye roll and tells me "you are checking out tomorrow... so that's all you get!" Great job Comfort Inn to hire and let someone like her harass and bully your customers over a single roll of toilet paper.

This was my first time staying at a Home2 Suites under the Hilton umbrella. I recently made the…read moreswitch to Hilton after being a Diamond member with IHG, so I've stayed in my fair share of hotels. The staff here was incredibly friendly and outgoing, which I really appreciate. I'm usually on the road alone for work, so a welcoming smile at the front desk genuinely makes a difference. I did run into a small issue with the app during check-in, but the team handled it quickly and professionally. My room was spotless, and the furnishings were comfortable and well-maintained. Based on the condition of everything, I'm assuming this is a relatively new property. The downside to this property is the snack bar is highway robbery. I think they are trying to compete with the airport and the most expensive I have ever seen. If work brings me back to the area, this hotel will definitely be on my list. Great experience overall.

This is a solid little place. The decor in the rooms were decent. Some of the details I question,…read morebut nothing horrible. The pillows are horrible! They're like marshmallows with covers! Sounds great, but if you have a big, heavy head like I do, it's not comfortable! Everything else was fine, and pretty convenient. Overall a pretty nice hotel. Clean and convenient.

Nice hotel that served its purpose on our recent visit back to Roseville Ca to see family. Quiet…read moreroom, and the property itself was quiet and not too close to freeway or busy streets. My only complaint about the room was the limited amount of bathroom counter space and the bed pillows were not very comfortable leaving me with a jacked up neck. Overall it's a nice property and I'd only stay there again if I brought my own pillow.

VERY overpriced in my opinion. I typically pay in Hyatt points, and have stayed in similar hotels…read morefor 3500 points. This one was 15,000! I have no idea why. The room was okay, the ac unit in room made loud noises. Carpet felt gross. Pillows were icky. I was overall NOT impressed for the price at all. Room was outdated with no place to plug phone in. Just very mediocre for the price. I paid 20k points a night to stay in a luxury Hyatt in Spain with Michelin star restaurants. Not sure what this place is thinking on their pricing. Nasty coffee. No water in water dispenser and they wanted to charge me 10.00 to check out at noon as opposed to eleven am. lol I've never heard of such a thing.

If you're in the area for a concert at Thunder Valley Forum or taking the family to Golfland…read moreSunsplash and Topgolf or if you're here for business with Oracle or HP or for whatever reason, this is a great hotel. The rooms are just like studio apartments with full kitchens, full size couches, huge workspaces, comfortable beds, large bathrooms and all of the amenities you could possibly ask for. The staff was very friendly. The breakfast was quite nice with a waffle machine and pretty decent oatmeal as well as a selection of fruits and breads as well as eggs and sausage. They also accept pets and there are plenty of places to walk the doggies. Do rememeber that parking is an additional fee that needs to be paid for through a third party app! And yes, I read the negative reviews here too. I suggest you do as well. I find some of them interesting, but none of those individual's concerns ever applied to me.

This is my favorite hotel to stay at in the market. I have to travel for work and can stay either…read morenear Cal Expo, or in Roseville, due to my business needs. I had to stay in the Cal Expo area all summer and was very excited to get back to this hotel, since it was always my favorite, due to amenities and proximity to activities I enjoy in Auburn. I am not sure when it began, but they now want us to pay an external parking service when staying here. This is the first time I've encountered this. It is already wild to pay for parking in an area like Roseville, with a huge surplus of parking spots, but I never took issue. I booked this room, even though it was $75 more a night than the other Residence Inn I stay at in Sacramento. Finding out that I need to scan a QR code after a long day of travel and work seems like more work for me, as a consumer. I look to stay at places that ease my burden, not add to it. I won't stay here again. I must say, the manager, I believe her name was Monica, tried her best to accomodate me on this and future visits, but again, it all seems like more work and communication from me, which I am not willing to do. Multiple hours of travel and often 12 hours of work before I can check in, the last thing I want to do is pay on an external site and need to upload another receipt for my business expenses. Your greed outsourcing parking charges, or even chargin at all when a room is close to $300 when there is ample parking all around, is a dealbreaker.

I had an excellent stay at Courtyard Roseville. The hotel is modern, spotless, and welcoming, with…read moreattentive and professional staff--Yolanda was outstanding and made the stay especially enjoyable. The room was spacious, quiet, and very comfortable, and the location is ideal, just minutes from Westfield Galleria at Roseville with great shopping and dining nearby. I would absolutely stay here again and highly recommend it.

The check in was very quick and the guy who helped me was very nice. I feel bad because he was the…read moreonly one working and it turned out the hotel sold out and the elevator went out. It was only 1 guy running the whole place so props to him. He helped me very quickly and was nice and answered my questions. Overall it was a good experience for me, they extended the courtesy to let me check out at 2PM which I appreciate! Chris was the gentleman who helped me! Thank you Chris!

This is my first and hopefully many more to come, of reviews from out of town. I haven't traveled…read moreANYWHERE since July 2019. I usually only travel in summer but I am hoping to staycation regionally, more. Then nationally! Then internationally! So happy that my first out of town review is amazing! I was attending the Outlaw Music Festival at Toyota Amphitheater in Wheatland (Ca). I missed out on hotel rooms near there so I aimed for an area I know a little better. Roseville/Rocklin is usually where I lodge when near Sacramento. This time, I needed something close to highway 65. I only needed one night, because this had to be a short trip. Staybridge is part of IHG hotels and I just signed up for free, to be a rewards member. Great perks! I looked over the features of location and it fit my budget and everything I needed! The room, a queen suite, exceeded my expectations! I was in awe! It was clean, had so much space, a fully equipped kitchen (minus oven but it did have a stove), utensils, etc. The bathroom vanity even had makeup remover wipes! Just look at my photos to see! Room temperature control were easy to use and comfortable. This location allows pets and there are so many grassy yards, with poop bags, for your dogs! Lots of nearby dining and shopping (literally in a mall parking lot). Off the highway! Check in, with a reservation, was a breeze. Staff was polite, friendly, and informative. If you ever need lodging when going to Lincoln, this is nearby. The free breakfast buffet was outstanding!! I didn't get any photos because I wanted to eat ;) Eggs, sausage, potatoes, waffles, cereals, yogurt, toast, bagels, juices, coffee, and more. I hear there is Happy Hour on certain days too, at some locations. I believe this is one but check ahead. I was there on a Sunday , so it wasn't that day. There is a quaint dining room and patio. I loved this place so much, I am looking regionally for all Staybridge's. This is my go-to lodging choice!

I stay here often. Staff is nice except the weird guy. He can be moody. It's not perfect, and the…read morepool isn't great, but I do like it still. Convenient to Roseville/Rocklin stuff and leaps and bounds better than some of those hotels. It is quirky at times as I think they have residents. Kinda New York City lol. Pretty facade, landscaping and A-ok breakkie.

VERY friendly gal at check in. Nice gal at checkout also. Hotel is dated, but clean. Would stay…read morehere again!

Unfortunately, this was one of the worst experiences we've had at a Hyatt property…read more The issue stemmed from our interaction with a front desk employee named Sue. My boyfriend is a Hyatt employee and was booking a stay for his brother and his brother's girlfriend to celebrate her birthday. Prior to their arrival, he called multiple times regarding a Friends & Family discount reservation that he was having issues with on his portal and needed guidance because the portal wasn't working correctly and not letting him book. There was another front desk agent (Not sue) who he spoke with and the other lady was incredibly helpful, answered all of his questions etc. However, when he called a third time to let the hotel know they were on their way, Sue answered the phone and immediately came across as dismissive and rude. Rather than taking the time to understand the situation or speak with the employee who had been assisting us previously on the phone. And sue repeatedly implied that we were lying and stated that the previous front desk agent would never have provided the information we were given. What made the interaction especially frustrating was that my boyfriend is also a Hyatt employee and is very familiar with Hyatt's standards of customer service. We have stayed at many Hyatt properties over the years and have never experienced anything like this. Instead of working toward a solution, we felt accused, dismissed, and treated with unnecessary hostility. This is a situation we don't take lightly. We have call logs documenting the multiple conversations that took place before arrival and would be happy to provide them if needed. This experience fell far below the level of hospitality we have come to expect from Hyatt. We hope that future guests do not have a similar experience. The only positive aspect of our experience was the other front desk employee who initially assisted us and was professional, patient, and genuinely helpful throughout the process. Unfortunately, that level of service was overshadowed by our interaction with Sue. And to be honest this was just completely embarrassing for us to have his brother stand there with the girlfriend trying to make her birthday night stay good to just be experiencing this all when they arrive.

Solid hotel Amazing staff…read moreShout out to Jason and Michael (evening shift sorry if I forgot your name) Great place and free computer in lobby for a stock market dude like me Anyway overall score 4.67 out of 5 easily

Courtyard By Marriott Roseville Galleria Mall/Creekside Ridge Drive has been my preferred hotel for…read moreseveral years whenever I visit Roseville. The hotel's location is ideal, as it is conveniently situated near all the amenities and necessities one might require. However, I encountered an issue during my recent stay. While waiting for my turn at the front desk, I overheard a woman complaining about a potential intruder in her room while she was away. Upon her return, she discovered that her door was propped open by the latch. After she departed, it was my turn to check in. The front desk attendant failed to recognize me as a Marriott Bonvoy member and neglected to provide me with the welcome bag that members receive. Upon entering my room, I conducted a thorough inspection and discovered that the latch securing the window was broken, rendering the window unsecured. Additionally, the television, which typically displays a welcome message for Bonvoy members, was absent. At checkout, I received a physical copy of my receipt, which was a positive outcome, as my stay was not recorded in the Marriott App, nor did I receive my points. I subsequently uploaded my receipt to the "Missing a stay" section of the app in the hope of receiving credit for my stay and points.

Stayed here last night with a friend and I would give this 6 stars if I could. We arrived very…read moreearly, hours prior to our reservation and were accommodated upon request with a different (better room). We enjoyed the continental breakfast which was delicious, and plenty of food left for us to go back for seconds. I love the lemon infused iced water they kept in the lobby, ice cold and always available. The room was clean and properly stocked. The reason I'm giving this place 6 stars instead of 5 is because of LUIS!!! Luis was AMAZING. He was at the front desk for the majority of our stay. Super cool, nice, friendly and above and beyond what any normal good employee would to ensure each and every guest was taken care of and happy. Even allowed me to borrow his personal phone charger when I forgot mine at home. He had great recommendations of things to do in the area and an over all wonderful personality that made you want to just sit and chat with him all day because he was so personable and helpful. So thank you to the amazing staff and big shout out to Luis for bringing this experience full circle and ensuring myself and my friend had the time of our lives :) We will be back!

It's my first time staying here and it was comfortable. Rooms are clean and bed was done right…read more It's close to the freeway and very convenient. It's a little outdated, but that didn't bother me. I'll be back to stay here again.

I'll be the first to admit... casinos usually aren't my thing. But when my wife says, "Let's go to…read moreThunder Valley," sometimes you just grab your jacket and enjoy the adventure. She had a mission that night, and let's just say the dealers were more than happy to accept her donations. After watching her try her luck, I figured I had to step in and see if I could change the story. A few hands of blackjack later, the tables started looking a little friendlier. Somehow, I went from the guy who didn't even want to be there to the guy trying to win it all back. Beyond the laughs and the gambling, what stood out was the atmosphere. Thunder Valley has that exciting Vegas-style energy without having to leave Northern California. The property is beautiful, the staff was welcoming, and there's plenty to do whether you're there for gaming, food, or just a fun night out. I may not have walked in as a casino fan, but I definitely walked out appreciating the experience. Sometimes the best nights are the ones you didn't plan. Thunder Valley -- you might have just converted me.

Honestly, there's so much to say but my fiancé and I decided to get away for my birthday and be…read morehere from Tuesday to Friday morning. We're not even checked out yet and we've had quite a bit of issues. The rooms are very spacious and nice, but please keep in mind if you are staying longer than a day then I don't think this place is the right fit for you. This place would probably be better for just an overnight stay because it's definitely not the comfort inn suites. The room does not include a microwave, they charge you an extra $10 to bring up a microwave to your room, and then an extra $10 a night that it stays in the room, which is ridiculous so cold food for the week for us. We have already spent over $700 just for the stay in general on top of that, they do not mention that you have to pay an extra hundred to 140 for another holding deposit after u check in. We had to cover three of our friends deposits that day because they had no idea since they already paid their half of the portion or I think they had already paid and most of my friends weren't getting paid until two or three days later so we had to lose a lot of our money that way to cover them. Valet parking was a bit of a mess. Was told that they need my ID and my insurance card and for my name to be on the insurance as well as the car. Which I understand, but as of right now, I am sharing my mom's car until I find a new car so it just was a whole process of that being inconvenient on top of just trying to get our stuff up to the rooms. Our ticket was also misplaced and taken and disposed of so that took an extra 1020 minutes for us to figure out how that happened because one of the new people accidentally took it with them when we were supposed to have it so we didn't get our stuff for awhile on top of the car. Birthday dinner at thunder Café was a bit of a mess TBH. Had to send my Alfredo back because there was no sauce on it, the chicken itself was dry and cold and not cooked all the way. On top of that do not spend $20 on the pasta because they will just give you two scoops of it and leave the rest of the bowl empty. I chose to get the pizza after that, which was fine. I took it to go since everybody was done with their food. Four of us ended up getting sick from the food there mind you I probably had a total of 10 people with me. So the next day a lot of my friends were throwing up in the toilet or stayed in the room all day due to not feeling good from the food. We were also supposed to use the pool to swim for a couple hours. Only to be told that whoever needs to use the pole needs to have ID and has to be specifically staying with us. No outside guest, even if it is for a birthday thing for a couple hours, which was very inconvenient on 103 day. We definitely should've booked somewhere at the comfort inn suites but my fiancé thought it would be nice to do something different and it definitely was the wrong decision. This place obviously just wants money on top of money and wants to make it inconvenient for u by not telling u everything before u check in and after, so I would not waste your time here. Looking forward to leaving tomorrow and not coming back. I wish we could get a refund off of this place considering how much we have spent and dealt with. On top of no cold water here in the bathroom sinks it's only steaming hot water when u wash ur hands or brush ur teeth. Not fun.