I received my glasses in the mail today... OMG... a new horizon opened up!!. I live in a bright…read moreapartment with windows all around. Putting on the glasses not just gave me a calm shade but it extended my vision from my balcony. I almost screamed out loud of happiness. It was awesome. BEside that ... Butte View got the best Doctor and staff. They are sooo attentive and accommodating. Dr. Tran is the best.. She is very thorough in her examination with her caring demeanor Yuba folks, you are lucky to have her.. I have to do couple hours drive to see her when I need to. Thanks Butte View for my beautiful new vision and my new sun glasses. I love them. They are so gentle on my eyes.

Relocated twice back to yuba city , needed glasses again , I originally came here with my autistic…read moredaughter years ago. Left, came back asked again for an appointment, brought in my prescription only to be told AFTER I PAID FOR NEW GLASSES that they will not take us as a medical pt because we left. Are you serious does this place realize that they are close to a military air base where people come and go all the time . STAN told us they don't need new customers. He should've told me before I paid for my glasses that he wasn't taking new customers I would have went somewhere else to get my glasses who the hell wants that?? I think he's getting too old And senile to manage people as you can read in a few of these Reviews about him.

Great experience! Doctor was great and the staff was so kind and sweet. My husband in both go there…read moreand we highly recommend Distinctive Eyes! Tha

The assistance I received in choosing my frames was excellent. Silvia and her team helped me find a…read morepair that not only looked good but also fit comfortably

After years with Dr Lansdon, Lansdon retired and Dr Bradley took over the practice. Then I spent…read moreover 20 years with Dr Bradley! Now, the office is run by a bunch of very mean women, who don't care about patient service. 2 years ago, I got an eye exam, and the next day I had pinkeye! The staff there were awful, and I got no help, and no further response... I came back last year to repeat the exam, ordered specific frames and lenses. The glasses came, but the frame was wrong and the prescription was way off... The ladies in the front office treated me like I had a disease, and were no help whatsoever. They will not help you, and, they don't appear to care at all... Dr Bradley is a nice guy, and competent, but, his staff are all one star out of five. They have a bad attitude, and are not service-oriented. If these were my employees, I would fire every one of them. I won't be returning to this office, which is sad, but poor service in a competitive industry, will lead to disaster... Dr Bradley's employees look like they want to run off all the patients, and they look like they dislike every person in the community! Wow, not great Doc...

I have can put 10 stars I would. Doctor Bradley is a true professional, caring an expert at what he…read moredoes! He cares for his patients and veterans! I totally recommend him.

Rude staff. Will never come here. Did not even make an appointment just because how rude the staff…read moreis.

Had a great visit, everyone there is attentive and kind. I…read morehave no problem recommending this popular office.

I've been going here for years and I love it. The staff is always insanely nice and Dr. Byers is…read moregreat. I always feel comfortable. They have a good selection of glasses and are always super helpful when picking something out. Communication is very clear and they always make sure you understand what you're getting. Highly recommend!

Everyone here is very caring & helpful It is always a great experience at Dr. Byers.read more

After more than four years as a client, I have unfortunately decided to take my business elsewhere…read more Over the years, I have noticed the customer service at the front desk decline significantly. After reading other reviews, it appears I am not the only patient who has experienced what I would describe as rude and unprofessional interactions. I have been seeing Dr. Thacker since 2021, and I want to acknowledge that he has always been thorough, respectful, and professional during my appointments. I sincerely hope he has the opportunity to read and consider this feedback. My primary concern is with the handling of my eyeglass frames. On two separate occasions, the lab has damaged my frames while replacing lenses. The first incident occurred several years ago, and the office took responsibility and covered the damage. Unfortunately, it happened again. Most recently, I had an appointment on May 20 and left my frames to have new prescription lenses installed. I later received a call from the front desk informing me that my frames had been broken and that the office would not cover the damage because they were my own frames. While I understand there may be policies regarding customer-owned frames, the damage occurred due to an error on the office's side, not mine. Furthermore, I was never informed at the time of drop-off that I would be responsible if the frames were damaged. Had this been clearly communicated, I could have made a more informed decision and prepared accordingly. To try to resolve the matter, I called the office again on June 8 at approximately 9:55 a.m. and asked to speak with Dr. Thacker. I was told, in what I felt was a dismissive and rude manner, that I could not speak with him directly. I then requested that he return my call when available. During that conversation, I was told that I had already signed paperwork and that the policy had been explained to me when I dropped off my frames. However, I do not recall being informed that the office would not take responsibility if my frames were damaged due to handling during the lens replacement process. This experience, combined with the ongoing customer service issues, has left me disappointed and unable to continue as a patient. As a result, I will be taking my business elsewhere, along with my family members' business. I also intend to share my experience through reviews so that other patients can make informed decisions based on the level of service they may receive.

Still waiting for my glasses 6 weeks later wonder why ..... ... ........... still waiting.....how…read moredo you complain without sounding like a Karen?

Excellent and helpful staff Doctor answered all my questions…read moreand made appropriate recommendations Highly recommend

recently moved to YC and had previously taken my 8 yrs old son to another optometrist here, with a…read morenot so great experience. That experience felt rushed and felt they were annoyed with my son. Total different experience here, Dr. Sanders was amazing! He was patient and very thorough and it was obvious him and his staff could fully handle children patients. The entire staff was great and extremely kind.. I love it here and have found our new optometrist

Dr. Del Pero is the best eye surgeon I have ever met. He is very thorough, professional, and highly…read moreskilled. I have read some of the reviews which really surprise me. Either people are not informed, or are not responsible for themselves. People also need to understand the reality of working in Medical Care. The number of "no show" appointments, failure to see their primary providers, not having stuff done which should have been done prior to coming in for an appointment, showing up late, etc. I have been to Dr. Del Pero's office several times either for myself or family members. I have used his services for surgery four times, and non-surgical eye trauma with referral to a retinal specialist once, and 3 times for corneal injuries. I have never seen, experienced, or have heard any negativity of him or his staff. As he is an ophthalmologist, a surgeon, he deals with serious eye issues. He is not an optometrist. People need to be aware what their insurance coverages they have before they see a doctor. This is really not his job, but they will give approximate estimates. It is ironic people go in and expect everything to be "Covered". It is a also sad to think everything is an emergency. If an eye issue is something that comes on slowly, its more of an age related issue, such as Cataracts. Glaucoma, Retinopathy, etc. In most cases not an emergency. This being said, you may not get in immediately. I got hit in the eye with a foreign object. I lost part of my vision, I wanted to keep my vision, and I would not have picked any other surgeon then Dr. Del Pero. He saved my eye! People need to realize the caliber of what type of a physician he is. He is one of the highest rated eye surgeons in America. He was a pioneer and insturmental in LASIK surgery and more. He is not going to small talk with you, he is going to tell you what you need to know, what the problem is, and what needs to be done. My first visits with him were for my father in the 1990's. Age related cataracts. I researched, I called the insurance companies, I did my research. You just don't go in to get a cataract taken care of. You need to see your primary, get a referral, get an appointment, get an exam, get a diagnosis, get labs, EKG, pre operative prescriptions, get scheduled, pick up post operative prescriptions, follow your pre op orders, go to surgery, do your post op care, do a follow up, and then follow up again. As busy as he is, I have always been able to get an appointment based on the acuity of the issue. I hope anyone reading this understands the reality of medical care and perhaps some of the banter on this review from other people can be "Sour grapes". Thank you Dr. Del Pero and staff. My family and I appreciate you!

This office lost my referral twice over the past seven months. I was on hold for 15 minutes each…read moretime I called. And when I finally got through, they tried to schedule me an appointment for months away.

OK you can read below (second paragraph) for my initial review. After having a horrible interaction…read morethe first few times I went to Stanton's, I went in a third time, yesterday because the glasses I received from Stanton got caught between the seat of my car and the arm of the glasses became bent. The assistant manager, (i think her name was Rachel or Raquel,) was amazing. First, she was the only person working in a busy store and every client seemed happy, due to the fact that she was so talented at multitasking. Raquel fixed my glasses while helping other people and I didn't have to wait. Additionally, I found another pair of glasses I liked and was so Impressed with Raquel that I bought the glasses. And...she gave me a great deal! I'm changing my stars from 1 to 4 just because of her. She worked Sunday morning March 10. If I were you I'd ask for her, because shes a rockstar. Initial review. Don't believe the free eye exam with the purchase of two pairs of glasses for $79. Complete fraud! It's all bait and switch. The eye exam was performed by some guy over the internet. The assistants were rude. Then when I received my glasses I didn't like a particular pair, (I ordered two pairs) and took them back as per the 100% satisfaction guaranteed agreement. The lady I met at the front counter was visibly upset when I tried to return the glasses and said she "needed" management approval. I laughed and said OK I'll wait. The only saving grace was the manager, I forget his name. He is a good guy who I generally think cares for his patients... (or I should say clients?) He was very decent. So decent in fact, that I imagine he won't manage there for long and will move on to better things. Save time and money shop Elsewhere ... Ok, so I

If possible, this would be 0 stars. My husband drove 1 1/2 hours to get sunglasses at this Yuba…read moreCity Store, for the $79 deal. The eye exam was done by Paris and she was nice, knew he wanted sunglasses. Christina, the sales manager, asked him to come back in an hour, only to find that they only made the clear glasses and not the sunglasses. Another sales associated took the order again and charged him $40 more. He complained, and Christina would not even come out of the office. We have made a formal complaint to Corporate, who said they would get back to us in 48 hours, it has been five days and we have made a second complaint to Corporate. I do not recommend Stanton Optical.

I had a very pressing eye issue last week and called to make an appointment with the best ever,…read moretrusted, and my favorite optometrist, Dr. Sohal. With no appointments available at Royo Eye Care, the marvelous, compassionate, and wizardly Lizbeth E. at Feather River Eye Care went to work and got me in to see Dr. Sohal at FREC that fully booked day! I was so thankful and relieved to see Lizbeth E. and be treated by Dr. Sohal that I wanted to dance in the street (but I don't dance well at all). I recommend Lizbeth E. and Dr. Sohal higher than high. I know that working together, they helped save my vision.

They changed my appointment last minute to an earlier time and when I showed up I had to wait over…read moreand hour and a half to be seen from the doctor. It's obvious they overbook, there was 19 people in the waiting area when I arrived. Reception lady was just dismissive and annoyed about me asking how much longer till I could see the doctor considering my appt was over an hour and a half ago. If you have options to go anywhere else then do it. Update: Arrival time :10:45 am, didn't leave the appt until 1:38 pm!