I needed a small repair to my daughter's favorite saddle recently. She rides multiple times a week,…read moreand competes most weekends, and having repairs like this have taken weeks in the past. I called Rikki at Equitack, and she asked me to bring it over for them to give an estimate. Orlando looked the saddle over, gave me an awesome price, and said it would be done in about a week. If that wasn't awesome enough, he actually turned it around in 24 hours, freshly oiled and looking gorgeous! I would never expect to get another repair returned so fast, that was an anomaly. They stay busy over there. But Orlando does great work on the repairs, and Rikki and Jamie are super friendly and great with communication. If you need help with a saddle, give them a shout.

Incredibly impressed by the knowledge and service of this amazing saddle shop. The merchandise is…read moretop notch, the sales staff (Rikki) is an expert with fitting and has a vast knowledge of the brands they carry. After choosing a beautiful CWD, she came out to ensure it fit my horse. Because they have a saddle shop on site, they'll be making a few adjustments to make it perfect. I haven't had this level of service with used saddles in the past - it was always a risk for a big $ purchase. Equitack takes risk out of the equation and will make certain you are happy. Highly recommend visiting their showroom for a great experience.

I'm really glad I found this store. They had things I needed that Tractor Supply and another feed…read morestore didn't carry. The layout is beautiful and the store is appealing and spacious and smells like clean leather. There's lots of free parking. The staff is exceptionally helpful and friendly. Five stars all the way for Dover Saddlery.

After many years of loyal service to your business this is the way you treat customers? No refunds…read moreon unused gift cards. This is not a way to run (or close) a business. Unacceptable!

Best tack shop i've been to, the employees are extremely nice and very helpful. I would definitely…read morereccomend coming here for anything you need for you or your horse.

Was just in and can't say any different than Michelle prior to me has said. Customer service…read morewas outstanding. Selection was great. Store is very large so they carry most everything I'd imagine you could need or want for equestrian sports. Store was very organized and clean!!! Definitely will be back when we need more supplies.

Fantastic farm! Everyone I interacted with was incredible. I booked a private lesson for my wife…read morebut called first with many questions. Jennifer was on hand to assist and went above and beyond to ensure my reservation for my needs. Jennifer set me up with one of their trainers, Ollie and Ollie was beyond amazing. Her passion and profession prudence was stellar. Ollie was genuine and just so happy to train, her happiness made you happy and she celebrated every success of the lesson. Ollie was patient, kind and caring. She was informative, helpful and great. I also spoke to the barn manager, Shelly briefly when I got lost. Shelly was so personable and outgoing. This was a great day, lesson and an experience we will be back for!

Amazing place and everyone was so accommodating with my 2 little ones (1 & 3)…read more Gave us a tour to meet the horses, see the tractors for my 3 year old, then we did the pony ride. Just a great day for the kiddos and they were amazed by the place!!

I went there to buy a few items including breeches, spurs, helmet, etc. The staff there was…read moreextremely helpful and knowledgeable. One of the ladies who helped me (I believe her name was Cassandra) spent at least an hour helping me try more than 10 helmets to try and find the right helmet that fits me. Despite the fact that I could not find one that fits me well, she was so cheerful throughout my entire time there. It made my first experience with Dover so positive and stress free. I have a few more items that I need to get and I am definitely going back there despite that it is rather out of the way for me.

Me and my mother went their first new riding boots and we can only 30 min before they closed but…read morevin was there with a positive attitude and lots of knowledge, we stayed for about 45 min(after they closed) and even the other women were so nice and they are a great community of workers. Now after 4 months there boots are still thriving a their quality is wonderful.

It is so wonderful to have all of our equestrain needs in the Long Island, NY area. The new owner…read moreis wonderful and the girls in the shop are all knowledgeable, friendly and helpful.

Love the new riders choice. The owner is amazing and helpful and kind. I'm so happy we found the…read morenew location.

My Dad and I have been coming to this store since 1974 and Christine has always gone above and…read morebeyond helping us find the right apparel, the right tack, and the right fit. I'm petite and have trouble finding stuff to fit correctly, but if Christine can't find it, she'll call other stores who can. This store and it's owner are a gem!

Just called this store recently inquiring about a Barbour jacket. They were so helpful and…read moreChristina went above and beyond. Excellent customer service. I will purchase from here again even though I live out of state!!

They were very busy so we were on our own. However shopping isn't new to me. My granddaughter has…read morebeen riding for a year and we found their consignment section clean and had plenty of reasonably priced options. We checked out the newer items but she isn't at that stage yet. They truly have everything

I only make the drive up to Horseman's 2-3 times a year. This store has a great selection of…read moreeverything from apparel, to tack, to basic needs. They also have a large consignment area for those looking to not break the bank. I will say, I do agree with other comments that the staff is not always the friendliest. While they are helpful, sometimes seems like an inconvenience to ask them a question. They do offer a student discount that was great to use while I was in college but does not apply to a lot of the brands that they carry. Overall, I'll always be back even if my bank account begs me not to go.