Recommended! We have used these for for our business in the past. I had no water in a rental…read moreunit. Plumber was not able to do it. Call a well company for a well folks. Fred set us up for same day service. I had so much anxiety being responsible for tenants with NO water. Dillon came with another tech. Quick to confirm pump was out. Replaced that, wiring to the pump, inside switch and water bladder going bad. Explained everything along the way. Took away items they replaced and got the water going. What a load off my shoulders. Total time was 3 hours.

From the owner: Commercial. Industrial. Residential.read more

We have waited 3 weeks for a delivery. 3 contacts made in the last week and all we get is, "we'll…read morenotify dispatch and they will call you with a delivery date". Still no call or date. Today I was disconnected from dispatch 9 times. Once after waiting a half hour. The live chat feature on their website gave us the same results...a big nothing and just a touch of attitude to anger me further. We signed up with this company because our landlord said they use them and had no issues. Well they must be the exception to the rule because I have spent my afternoon researching this company while on hold all afternoon. The BBB worked with this company in 2018-19 because of numerous complaints. Service has not improved. Online ratings have all been the same ...1 star. Consistently horrible customer service!!

The worst company ever. They will sign you up fast but will not come thru with the service. Its…read moreterrible. We already prepaid over $1200 and as for a refill only to wait over 4 weeks and we our so low we cant use our heat and using only the wood stove. They are terrible ripping off people that dont have the money to be playing these life threatening games with heat. They wont answer the phone, email or contact the contact web site. They are the worst. Disaster. I have done 100s of reviews and most are 4 and 5 stars but this is the worst company ever

Matt is awesome found the issue with our septic line and had it repaired quickly! Can't recommend…read morethem strongly enough

Last summer, we had one particularly heavy rainstorm in Akron during which the city sewer system…read morebecame overloaded and burped into my basement. Cue my search for someone to install a backwater valve in my drainage line to make sure that doesn't happen again. Most contractors I called either seemed uninterested in trying to work around my (admittedly horrible) schedule or promised to come out and never arrived to give me an estimate. Then I found Modern Process Plumbing. Unlike most people I've dealt with regarding home repair or construction in the past, they gave me a very specific time they'd be out for the estimate and arrived exactly when they said they'd be here. They had the estimate ready for me a couple of days later. Their work proposal was as good as or better than any of the others I received and the price was lower. Better yet, they were willing to come out and do the work on Saturday so that I wouldn't have to take a day off of work (which would make the job far more expensive for me.) They arrived to start the work around 10:30 or so and were finished installing the valve, repairing the concrete, and cleaning everything up in the basement about five hours later. They took extra care to make as little mess as possible and were still apologetic about not thinking they'd cleaned up enough when they were done even though I can't see much of a mess at all down there. I will definitely be keeping these guys in mind for any plumbing work I have in the future.

Brandon is very knowledgeable and professional, he resolved issues many others couldn't. He is…read morealways there and on time when you need him.

From the owner: At B&E Water Well Service LLC, we specialize in providing top-notch water well repair and…read moreirrigation services. Our dedicated team is committed to ensuring you have access to clean, safe water for your home, while also offering expert irrigation solutions to keep your landscape thriving throughout the year, regardless of the weather conditions

Plumbing Excellence does plumbing like Apple makes software--they care about every detail of what…read morethey do; customer satisfaction and high value craftsmanship are top priority. I called Plumbing Excellence in a pinch when our water heater started leaking. Anthony responded quickly and worked into the evening to get a new one installed, and we had hot water again that night! We were so satisfied with his work and his service that we hired him to fix a gas leak in our fireplace, too. He did, and now we have a working fireplace again, too! Thanks Anthony! Anthony was meticulous but not slow in getting the job done right, kept communication open and honest, and waited patiently at my house while I finished pricing other options. He explained that a hardware store water heater is of cheaper quality than the "professional" model he would install. He also correctly guessed that a competitive quote had come in lower because they did not factor in permitting the work, which he felt was important, and I agreed. He did look for multiple ways to save us some money, including combining visits, not charging for the initial investigation of our gas leak, discounting a subsequent job; he even researched the design lifetime of my new water heater and recommended against getting an extended warrantee in my case since the heater was built to last at least that long if not longer. Anthony and team were friendly, passionate, and a delight to have at our house. I would hire Plumbing Excellence again or call them for advice any time!

Not very happy with their service. Paid over $500. to find and fix gas leak. They did their work,…read moresaid they corrected leak and left. Gas company comes out to turn Gas back on and says it's still leaking. Call Buddy's back out, they now say the leak is coming from the main line going into the house, and give an estimate of almost $6000 to fix. So, let me get this straight...you want me to hire you again for a $6000 job, when i just paid you over $500 and you obviously didnt do much of anything except maybe do a pressure test which accomplished nothing and benefitted me zero? I don't think so.....

Justin was early to appointment, clear about the estimate and the issues. he finished in less than…read more3 hours and both bathrooms have working showers again! he also spotted a dangerous situation in the basement and assisted in identifying remedies.

Very expensive. The man that came was friendly enough but every 20 minutes as the price increases…read morehe had me resign job order. It was strange but he fixed my air cond And gave me good Advice Some Am Thankful