outstanding service. car broke down at 5am on the way to airport. left car on the side of the road…read moreand got an uner then called AAA (who also was great - Adams Towing) and had car towed to Brothers.Needed new battery and an alternator. they had me a quote by 8:15 am and the car was completed by 4pm for 980.00 when the dealership quoted over 2500.00. And they went to my house to pick up my wife so she could drive it home. 2 months before they diagnosed and fixed a faulty trailer hitch light for 92.00 when the dealership quoted almost 800.00 and they did it in 10 minutes.

My car broke down in Greensboro on my way to Asheville. They figured out the problem, found the…read morepart at a reasonable price, and i was on my way the next day. They even gave me (and my cats and luggage) a ride to the hotel i had to get, and even stopped on the way so i could get some kitty litter! They are great mechanics and wonderful people. I would give them 10 stars if i could!

Good people and great service. I use them exclusively for everything from maintenance to repairs…read more Jacob is knowledgeable and reasonably priced. Highly recommend!

I had an excellent experience with Jacob from Double Dog Diesel and Auto Repair. He came out to my…read morehome on a Sunday afternoon to repair the door lock actuator in my Lexus RX350. Jacob was kind, courteous, and extremely professional from start to finish. He arrived promptly, explained the repair clearly, and completed the job efficiently. I truly appreciate his willingness to come out on a weekend, which shows his dedication to helping customers when they need it most. I would highly recommend Jacob and Double Dog Diesel and Auto Repair to anyone in need of reliable, trustworthy, and top-quality automotive service.

STAY AWAY FROM THIS PLACE…read more If I could give a negative rating, I would. Extremely disappointing and misleading experience at Carmine's Import Service. I was told by Tesla that my 2020 Tesla Model Y Performance needed a battery pack replacement. Before committing to Tesla, I called this shop and spoke with someone I believe was named Max, who assured me they could do the job and had third-party battery options that would be cheaper than Tesla. Based on that information, I paid $400 out of pocket to tow my car from Raleigh to their shop. That's where the red flags started. * It took over two days just to get a diagnosis, and I had to repeatedly call for updates. * I was charged $243.13 for the diagnostic, despite the delays and lack of communication. * My advisor, Marissa, told me she was "looking for a battery," which alone took another full day. * When I finally received an estimate, I was shocked: $28,000 total, with $23,000 claimed just for the battery. For comparison, Tesla charges around $13,000 for the same battery replacement -- and I personally found a compatible battery online for $14,500, which still makes their quoted $23,000 battery price extremely inflated. When I asked for a detailed, itemized estimate (battery source, labor hours, cost breakdown), I never received one. They could never explain where the battery was coming from, how many labor hours were involved, or why the price was so high. I asked twice to speak with a manager. Messages were taken both times. No manager ever called or texted me back. Because no repair was done, I then had to pay another $500 to tow my car back to Raleigh, wasting $900 total in towing alone, plus the $243.13 diagnostic fee -- not counting time and stress. Between the lack of transparency, the exaggerated battery cost, the inflated estimate, and zero management follow-up, this experience felt misleading and unprofessional. I wasted time, money, and trust bringing my vehicle here. I would not recommend this place to anyone.

Brought my Tesla in because every tesla center was completely booked for month and man was that a…read moresign from god! Carmines team was so professional and upfront about everything! They broke down every cost and even could show where every penny was going. My Tesla was even washed before it was done and they even offered to pick up and drop off my car for FREE!

Upon arrival, our truck was taken straight into the back for service. We got a oil change done,…read morewhich took about 45 minutes. Nice clean sitting area and Wi-Fi is available. Clean restroom. Excellent service. Both managers were knowledgeable and helpful. Price was reasonable and even offer a coupon online. Also as we were sitting there in the lobby one of the manager told an older lady some really good advice and told her upfront about not wanting to charge her on something that wasn't needed. I loved the honesty. Yes we recommend this location.

March 3rd request did quote for struts. They checked it quoted it. I'm 71 years old and left the…read morecar where there was a step in the handicapped yellow. I fell hit my head brews my hip. My knees cut my elbow and then locked in to ask for Band-Aid. I was told they don't have any I sat on the concrete. That turned over. Check to see if anything on my leg's back elbow. Anything was broken. Still no one came out of Firestone. I crawled by the handle of the back. Door of my car and went inside when she said we don't have band dates to have a service department. They got many, but she said we got 2 bathrooms. So anybody goes there? They don't care about customer service or quality. Thank you and no band aids

I 100% recommend this company. Seth the tow truck driver was very professional. He had to tow a car…read morestuck in our yard and did not leave any wheel marks in the yard. Highly recommend. Will use again if we ever need tow service.

Seth was amazing ,he is a great asset to your company . Thank you so much for your help and…read moreunderstanding

Chris has helped me several times!!! From coming to my home multiple time to service 2…read morecars(headlights, brakes & rotors, oil changes), to working on my car at my job so I didn't miss work to literally servicing my vehicle on the side of the road where it died...You can ALWAYS count on Chris!!! He also has a haul-off service and advertised for rid your driveway & sidewalks of snow! Do yourself a favor and call Chris! Outstanding value and service!!!

He had the old battery out and the new battery in the truck ready to go within minutes. Call Chris…read morefor your Mobile Mechanic needs.

The only auto Repair garage that I let work on my Honda Great garage and Great…read more people Give It a try

I've lived and traveled around quite a bit to see the broad spectrum of auto industry services…read more.. and this is, hands-down, one of the best automotive services I've been fortunate enough to experience. Very transparent, friendly, and they don't push service recommendations on you like other places in town. They'll tell you if something needs your attention and work with you on what to do. I think tire repair is one of few things they don't do--(just double check). Basically, if they worked on other auto brands--I'd be servicing all my vehicles here without question.

this boot-leg, trashy business call xpress auto repair on 360 bodenhammer street in kernersville is…read morethe worst place to take your vehicle..the unprofessional owner name nick will lie about your car and will have so many excuses about why its not ready or he will lie about the parts are on the way, and also he will lie about how much it will cost you to repair your car.. i had to call the police to get my truck out the building because he had my truck at that shop(xpress auto repair) for 42 days and never worked on it and lied about napa didn't have the parts, and i contacted napa, and the whole time napa had the parts.. so i'm exposing this boot-leg trashy business, and please, please, please, dont take you vehicle to this piece of shit shop .nick is not a mechanic and he dont know nothing about cars..you will regret taking your vehicle to this shop..nick is trash..i have pictures of the police being up there with me when i picked up my truck if you need to see them...

Just now picking up my car…read more Once again great service at a reasonable price. Highly recommend these folks.