My husband came in for help removing his drain plug since it was stripped and too tight. We had…read moregone to another company, but they weren't able to remove it and were worried it might strip even more. Thankfully, this awesome team was able to get it off--what a relief! My husband brought his own oil, replacement bolt, and oil filter, and the total came out to a really great price. They also offer military discounts :) Thank you so much!

Service took a bit longer than I wanted as they didn't have the correct oil for my truck. The…read moremanager had to go and pick some up at the parts store and must have took the scenic route back and took an extra hour. But the tech that performed the service was upfront and courteous. He was very apologetic for the wait which was not his fault. What I was most impressed with was the young Hispanic tech who cashed me out and how he handled an extremely rude customer. This customer cut right in front of me as I was standing at the counter to pay and was irate about the cost of an oil change and took his frustrations out on the young man. If you're gonna drive an $80,000 one ton diesel pickup, you should probably know what it's gonna cost to get an oil change. The employees don't set the prices they just work there. They also tell you when you check in the approximate cost. He acted like a fool, and the young man handled him very professionally. I'd be lying if I didn't chuckle at the Insta Karma that occurred with declined card after card after card. Other than not having the correct oil on hand, I had a pretty good experience and employees were very professional. Will be back.

When it comes to getting your car worked on who do you trust? I needed rear brakes for my 2012…read moreMazda. It used to be so easy to fix my own car but now? I asked a good friend of mine who was a mechanic in the US Army where I should go after I figured out I couldn't easily get it done myself. He recommended Les Schwab! I contacted them, got an estimate, and had AAA tow my car there! Yep I had to have it towed, brake fluid started leaking. This Les Schwab did the job, did it right, and for a very fair price! And...I have a great warranty....something I couldn't have given myself! They also gave me a Veteran Discount! Now I can say I Trust this Les Schwab, and you should check them out! Good job team Schwab! I appreciate you!

The service was handled unprofessionally and resulted in significant damage. Initially, they brok a…read morelug nut while attempting to remove the tire. It was agreed to let them attempt to drill out the wheel stud, which was successful.  Unfortunately, following that, a  hammer was used with such force to free the rim from the hub that they split and cracked the rim.  Instead of providing a proper replacement or compensation for the damage they caused, my original chrome wheel was replaced with an inferior, mismatched part. I now have three chrome wheels and one that resembles a spare, and I have received no compensation for the damage to my car. As their incompetence caused the damage, I would expect they would replace the cracked rim with an identical, high-quality chrome wheel or providing full financial compensation for the replacement cost. While speaking with the manager, he offered nothing to make this right. Don't let this shop work on your car!

I want to start off by saying the manager Joaquin is truly amazing. I had to bring my vehicle to a…read morerepair facility to have the brakes inspected to have the findings sent to my warranty company. When I called Joaquin was very eager to help and have the vehicle checked out. Upon bring my vehicle there he let me know that due to how the cars panels hung down they were not able to lift it and did not want to take a risk on breaking anything. He offered to use a floor jack to at least be able to check the front brakes. Him and his staff were very friendly and eager to help out. I drive an electric vehicle so there is not really much to service but anyone who does drive a gas/hybrid vehicle should definitely see Joaquin and his team. Thank you again guys for everything you did and going that extra mile to ensure I was taken care of.

They washed half my windshield and I watched them the entire time they never once aired my tires…read morebut when I asked I was lied to and told they were aired up. They failed to reset my oil light on my car I had to do that too. Just praying that they actually changed the oil correctly. Really shotty work. Very disappointed. I am more than capable of doing it myself but I was so tired I thought I'd pay for the help and I don't feel as helped as I would have liked I could of done it myself much cheaper. But I decided to go to the shop I can usually trust. But the evening I went I made a very heavy mistake.

Been using this place for over a decade now. They have worked on anything from trucks and cars to a…read moresimple lawn mower. They are always busy due to demand but I can respect that because I know they do great work and how much people need there services. So far everything they have done on any of my cars, trucks, or other machinery has been second to none. Never have had an issue and they always show me what was worked on and fixed etc. Thanks.

I have been going to the Wrench for around 15 years. Started when they were at the old place by…read moreO'Reilly's. They have always been great and the price matches or less than what repair pal would say it costs. If I need a ride, I get a ride. If they get something wrong, they make sure they get it right (I had to replace an under carriage panel that is difficult to find with Audi). I drive a car until it's approaches 200,000 miles and then I get something else. I have never had a breakdown. Gosh, I hope I didn't jinx myself

DO NOT GO TO ANY JIFFY LUBE!! I had a smaller crack in my window and wanted them to seal it I…read morebelieve they knew it would break beyond it and still wanted to charge me of course money hungry . I have a nicer bmw so of course I was already over charged off the bat . They completely fucked my whole window and created a crack as big as my arm and then had the audacity to say I didn't have to pay the 60 to fill it . Half of the men there are easily 20-24 so of course no moral obligation to make sure a good job is done . Fuck this place please for the love of god go somewhere else I'm now out almost two grand in a replacement windshield because of these losers .

The mechanics here were great and helpful. They didn't try to over sell me and were super quick…read more Vilscent was very professional and helpful.

Went into Honda for my oil maintenance and afterwards the service advisor told me that my struts…read morewere blown. They typically need replacement anytime after 80k miles (we had 128k) but I was not prepared for the major expense and a reschedule. Long story short, I was in a bind and explained my situation (time, money, and my daughter needed the car) to Mike; he did a few preliminary visual checks, squeezed me into his tight schedule, quoted me significant savings and also gave me a AAA discount, finished by the end of day, and provided me a loaner. Mike got me FCS struts w/ 3 years warranty. Really good and caring folks at Phil's Pro Auto Service, in Greeley CO.

I came in for a second opinion after the dealership quoted $14,000 transmission replacement. Phil's…read morereviewed and gave me some options, in the $300 ballpark with potential pros and cons and overall honesty. The repair ended up being ~$250 and they even walked me under the car to verify the fix. My folks now go there instead of their dealerships for oil changes and everything else. Phil's is the best in Greeley!

I am struggling with a rating as our experience started off great with good communication from…read moreGreg. He was able to order our parts quickly and I made an appt for early on a Tuesday morning. I then got a call on Monday from a female at the shop saying our parts were in and they would like to get me scheduled for later in the week or the following week. Which was weird because I already had an appointment for the following day. We dropped our car off early in the morning and did not hear anything all day. I called later in the afternoon and the same female answered the phone. I asked for an ETA on when our car would be done. She said she could not do that and she would call when it was done. I felt she was rude and in a hurry to get me off the phone. So I called back and asked to speak to someone else who could help me more as I was trying to plan out a ride to the shop. She again was rude saying they had a lot of cars to work on that day, which was not my issue. I felt like since I had an appointment, our car would be a priority. I then asked to speak to someone else, which she did not like. I was then able to speak to a technician who was actually able to give me an estimate. Not sure why she couldn't take the time to go and ask for an estimated time. This is a very small car shop and would not have been hard for her to do. Then when I went to pay, I was told of a 4% Credit card fee. Which added an additional 65+ dollars to our total. Why wasn't this shared with us at the beginning? I most certainly would have brought in cash. But this was 10 minutes before closing and I needed my car for the following day for a long road trip. I am not sure why it is so hard to communicate with your customers. I was not asking for a specific time for when my car was going to be done. I understand we were not the only vehicle there. But get up, walk into the shop and ask for an ETA. And why is it so hard to be transparent about a fee upfront vs. waiting until a customer comes and pays? Sometimes the little things can go a long way. We will not be back. And I know that losing our business will not hurt your shop. But good customer service can go a long way!!

I had my 2009 Camry with 77,000 miles towed to Accelerated Auto because of a severe engine miss…read morewhich rendered it not drivable. After a short time they called to let me know the engine was shot & they could do a used engine with 90K on it for $6,000 to &7,000. I opted to have the car towed to the Greeley Toyota dealer, where I bought it new thinking maybe Toyota might give me a deal on a new or used car. It turned out that the engine just needed new spark plugs & one ignition coil and now it runs great. Needless to say, I will not return to Accelerated Auto for any work after such an extreme misdiagnosis. I only hope it was an honest error.

Seriously disappointed with dishonesty…read more Went into the automotive center today looking to have two rear tires replaced on my 2009 Toyota Camry. Had seen Goodyear Viva 3s online for a rollback price so was glad to save a little off the normal price. Last time I had my oil changed (by a different company) they had mentioned I needed an air filter & new battery. While getting the tires changed I decided to ask the woman checking us in if they could do a battery load test to see if they could confirm if there was a need to replace the battery. I was told they could. I asked her that if it needed to be changed that I be called so I could decide if I wanted it replaced with the 1, 2 or 3 year battery that they offer. I was called 2+ hours later saying the car was ready & they'd replaced the battery with the 3 year battery $98.76 without checking with me. Of course they said they'd put the old one back in after I got upset but that's NOT THE POINT..... So frustrating to feel like noone can just be honest anymore & handle things honestly. This is not the first time this has happened to us at Walmart. So so so disappointing.

I had an excellent experience. I made my appointment online. When I arrived, the gentleman at the…read morefront desk had me checked in and ready to go. Once I returned to pick up my vehicle, I was quickly assisted. They did a thorough inspection on my Jeep for free which was very much appreciated. Once I paid, my car was then driven out to me. Great customer service, great experience. I will be back for future car services. I highly recommend.

These gentlemen were professional and courteous. My car has been running very well since my…read moreappointment. Give them a call! They will treat you right!

Had an oil change on October 7, a few days later I noticed large oil spots on the garage floor,…read moretook the car to my mechanic and they found that the filter was over torqued causing the oil filter housing to crease had to replace the oil filter housing at a cost of $1200, so if you need an oil change done wrong , this is the place

will never take any of vehicles there again first time put wrong oil and second time just recently…read morethe tech did not lube the oil filter and I had hell getting it off. I had to stab it with a screwdriver to get it off and had to use channel locks. and not very friendly.