Amazing service, up to date notifications, a full explained inspection and shuttle service. I will…read moredefinitely be going back for car repairs and maintenance

Friendly customer service. Took 2 days to perform an overall inspection....later experienced…read moreissues that I did not have prior to bringing it in. I will not visit again.

Visited the other day since my car needed an oil change. The service was straightforward and didn't…read moretake very long. Nothing unexpected came up, so I'd probably come back here next time.

I highly recommend Auto Clinique for their outstanding service. They repaired a large dent in my…read morecar door and repainted it to make it look brand new. The cost was also very reasonable compared to the other estimates I received. 5 stars!

I don't know how I've not previously written a review for Carmon as I have been a thankful…read morerecipient of expertise for probably 10 years when he had his shop at the 75 and royal area.  He is beyond budget considerate with his pricing and just overall extremely honest and fair. He continuously goes above and beyond to help. I was recently on a road trip with my not yet 2 year old daughter and husband when we experienced some mechanical issues. I reached out to Carmon and he explained what was happening and helped my family get home safely. Furthermore, he then educated us on how to prevent it in the future. His knowledge is wide-ranging but more than that he is happy to educate his clients which is invaluable. Lastly, he is so kind he always puts us at ease (my husband and I have talked about we want to have dinner with him and his wife - we like him so much!) which is such a blessing if you're stressed about a car issue or budget.  Thank you Carmon!!!!

I had someone changed my brakes and rotor, in the process stripped a lug. This someone told me I…read moreneed to get it taken off ASAP. A friend recommended me to take it to Xpress Automotive. When I came by Xpress Automotive, Carmon is very considerate and professional. Also, my friend brought his own parts and Carmon, put it on at a reasonable price....he also was kind enough to replace a hose at no charge. I have saved his information in my phone for any vehicle repairs in the future. As a woman, it is hard to find someone that is honest. Carmon you are much appreciated.

Honest guys, been taking my car there for years. Reed is the guy i usually interact with. tells me…read morewhat I absolutely need to do vs. what can wait. Would never get this from the dealership.

I will never go back to Christian Bros Automotive. 3 months ago I took my BMW into CBA to have the…read moreAC unit looked at as it was blowing warm air. They told me there was a leak so they changed me $1100 to fix. 90 days later my ac still blowing warm air, take it back to CBA and they tell me, actually not even call me but send me a quote for $4700 to replace the evaporator core! No one at CBA bothered to call me to talk to me about this. Christian should be taken out of their name. John Butterfield Dallas Tx

Scott Carter and his team at Eagle Transmission, West Plano did a fantastic job replacing the…read moretransmission in my 2021 GMC Sierra 1500. The service was great and Scott is very pleasant and professional to work with. I would highly recommend him for your transmission needs. up... Thank again...Darryl Allen

Scott is one of the most unprofessional and argumentative people I have ever met. We came to this…read moreshop trying to get a transmission fixed due to it being damaged from a car wreck. They took 3 months to get anything done and we had to call almost every week to get an update (which was nothing because they had not worked on anything whatsoever other than taking apart the car to diagnose it). We eventually got tired of the wait and decided to get it towed and pay what was needed to get it out of the lot and let Scott know that was the plan. Not only was the car not ready for a tow because the parts were not in the car, but when asked to do so repeatedly he ended up shoving the parts into the car and left it. Worst experience I have ever had from a mechanic I do not recommend wasting your time, energy, and money.

This shop is amazing ! These guy know BWM and they shot you straight with your cars issues . Honest…read moreGuys work and run this shop .. Ask for Brent .

Went there for the first time for my 2016 X3. No high pressure upsells and went above and beyond…read morefor the service. It's a drive for me, but worth it for sure.

I bought a 2008 Acura MDX in January for cash. I knew it had some issues, so I took it to Simon for…read morea mechanical diagnostic. I ended up needing a full brake job and major oil leak repair. He explained the details as I knew it would be labor intensive. After completing these recommendations and spending $3k, the vehicle is performing exceptionally well. I appreciate these guys for keeping my vehicle safe and reliable. Money well spent!

Requested a quote for brake pad inspection/change off YELP,…read moregot a quick answer. Looked at the reviews and decided to take my truck here because it was the closest and had a high star rating. It's a family owned business and the owner and his sons are very nice and very transparent about what's going on with your vehicle maintenance and the cost. was going to take an Uber home, but the owner asked how far away I lived and since I was pretty close, his son gave me a ride home. Got my truck back a few hours later and very pleased overall. Going to use this company as my mechanic going forward on my truck and my wife's SUV.

I am very reluctant to go to any new mechanic because they're always so unreliable. Andrew, both of…read morethem, were so helpful throughout my car's repairs. There was a slight delay getting my parts, and they could have price-gouged me for my rear drums, but they were honest and told me that they didn't need to be replaced. The shop always kept in close contact (I needed quite a bit of repairs), to discuss any concerns along the way. And they were spot-on with the repairs I needed. An amazing shop here with service that is highly recommended. When working with a customer like me that asks 1,000 questions, Andrew took the time to answer my questions and concerns. Overall, one of the best mechanics I have been to ever.

If I could give this place 0 stars, I would…read more I dropped my car off Thursday morning at 8:00 a.m. to have my door lock actuators replaced. Later that day, I was informed that my brakes and rotors also needed to be replaced. On Friday, I called about an hour before closing for an update. Carrie told me, "They're working on your car right now. Everything else is done--they just have to put on the brakes." I asked if she thought it would be finished before they closed because I had to work at 7:00 a.m. the next morning. She told me she would do her best and assured me not to worry because there would be a way for me to pick up my car, even if she wasn't there. She never called. The next morning, I returned around 10:00 a.m. after receiving no update and found my car still on the lift. When I expressed my frustration over the lack of communication, Carrie immediately became defensive and rude. Rather than taking accountability, she talked over me, dismissed my concerns, and spoke to me as though I were a child. At one point, she even got up from behind the desk and walked toward me in an aggressive manner, making me feel genuinely uncomfortable. Thankfully, the owner came out and completely changed the experience. He was professional, honest, and transparent. He explained that my brakes & rotors had not been completed because the shop had received the wrong-sized parts. He personally went to pick up the correct parts and had one of his best mechanics install them. That level of customer service was greatly appreciated. After I got my car back, I noticed a warning light on my dashboard that had never been there before. Carrie immediately implied it was my vehicle's issue rather than something related to the work that had just been performed, which once again led to a combative interaction. The owner stepped in, acknowledged they weren't sure of the cause, and asked me to return Monday when the technician who replaced my door locks would be back. When I returned Monday, Carrie's attitude had not changed. I asked for the owner's contact information, but she refused to provide it. I asked when he would be back, and she claimed she didn't know. Throughout the conversation, she repeatedly interrupted me, and at one point even told me to "sit down" as if I were a child. About ten minutes later, Andrew diagnosed and resolved the warning light. He was knowledgeable, informative, and explained that it was simply a minor oversight related to the previous repair. It's unfortunate that one employee overshadowed an otherwise positive experience. The owner and Andrew were exceptional, professional, and treated me with respect. Unfortunately, Carrie's attitude, lack of communication, refusal to take accountability, and unprofessional behavior made this one of the worst customer service experiences I've ever had. After reading other customer reviews, I was disappointed to see that my experience was not an isolated incident. Several reviewers described similar interactions with Carrie, and even her responses to those reviews reflected the same dismissive, argumentative, and unprofessional attitude that I experienced firsthand. That consistency makes it clear this is an ongoing customer service issue, not simply a misunderstanding. I sincerely hope management addresses it because the rest of the staff deserves better representation.