Terrific troubleshooting and repair. Very fair cost and below estimate they were very busy but let me drop off the car and work on it as time permitted. it was done in three days with major work completed read more

Eric and his team are awesome. Very thorough in his explanation of the repairs. Trustworthy and honest.

Outstanding professional, honest and the highest level of integrity. Went over and behond my expectation. Thank you Eric and your team !!!! read more

Ramona Automotive - Auto Repair Near Me - Ramona, California

I had to get a smog check and I called the two local shops in Ramona. With the first shop , the guy seemed so bothered answering the phone and rushed to end the call. I called Ramona Automotive and spoke with Logan. She was so sweet and helpful. Took the time to answer my questions. She made me an appointment. They got me in on time, and it was so easy and quick. I highly recommend this shop. read more

Eric and his team were a Godsend this morning. Such a warm and inviting atmosphere where you are made to feel as if you are not just another customer but you matter. We will most definitely be back. Thank you again Eric! read more

I went in for a tire rotation for a friend's vehicle and all to have some mice damage assessed. The gal at the service desk was friendly and professional. The mechanic told me it was in my best interest to just get some new tires, since my front tires were so worn (and save the $ by not doing the tire rotation.) He also said the wires that were chewed didn't cause me any danger to drive the vehicle but if I wanted to get them repaired, I could just wait til the next oil change and they'd order the parts. I REALLY appreciate the honesty, integrity, and service at this shop. I look forward to giving them more of my and my friends' business. read more

I've known Eric (owner) my whole life and he has worked on my families and church families' cars for years. Anytime any of us have a problem with our vehicles he is the first person we call that we know we can trust, get the job done efficiently and correctly. His knowledge of cars is incredible Thanks again for everything! read more

Eric and his team are always on the ball. I've used their facility several times and I've never been disappointed. One of those rare businesses which actually cares about its customers, genuinely. We will continue to utilize Ramona automotive for all the vehicles in our household . Great work ethic , very competitive prices . What more could you ask for ? read more

Pro and Con List of my experience and a brief explanation Pros: -Good Customer Service -Responsive -Worked me in the same day I dropped my car off -Recognized what was causing a clicking sound in the front end Cons: -Did not recognize a failing alternator -Did not recognize passenger side front tire wearing faster on the inside (indicating a problem with my wheel) -Did not recognize a worn serpentine belt or worn belt tensioner. -Did not recognize squealing noise when first shifting into 1st, 2nd and 3rd gear (most likely due to the worn belt or failing alternator) -Worked me in the same day I dropped my car off Good customer service and working me into their busy schedule is wonderful but it did absolutely nothing to help me. I had no problem waiting a few days for my car to be properly inspected. I understand I only mentioned my front end issue but... once I had time to take a look at the car myself the other issues I mentioned in this review were very obvious. read more

These guys are AWESOME! Stopped in for an RV smog, mentioned a couple long standing issues with starting and intermittent engine light, that other places could not fix. They took a look, gave me a call to let me know, they could fix it if I wanted. Heck yeah! They did, and they did it pretty quick, and for a reasonable price. Nice guys, and very good at what they do. I'm a new customer. read more

I highly recommend Ramona Automotive! They have amazing service, highly skilled and knowledgeable. I am an ase certified technician and this is the only place I trust to get work done when I personally can't. read more

I needed a smog done on my 92 Fleetwood Bounder RV. I used Facebook messenger to discuss appointment times and was helped by Logan. I was told be there at 8 and I dropped it off. It passed smog and the price quoted is what I paid. Thanks Logan for your help. i look forward to doing future business with you guys read more

Of all the local automotive service providers we've supported over the years Ramona Automotive has been the best service by far. Honest and fair on every vehicle we've brought in. read more

It's hard to find a great mechanic. Eric at Ramona Automotive and his crew do impeccable work! Eric is an honest, hard working guy. I drive up from San Diego to have my truck serviced here as I know it will be done right! Highly recommend Eric! Great guy too. read more

The people at Ramona Automotive are beyond wonderful! I had a problem with my car passing smog that no other shop could figure out and they did! Even charged me less money than originally quoted. Honest, fair and extremely knowledgeable! Highly recommend. read more

Everyone here is helpful, welcoming, transparent, communicative, kind and willing to assist in any way they can. They were even kind enough to make sure I had a way to get my car after they inspected it. Was so pleased with their phenomenal service - it was a hot Ramona day & they didn't hesitate to get under the hood of my car to figure out what was going on. Thanks again for making what could have been an extremely stressful situation a pleasant one to deal with. read more

My 2016 Ford Explorer was overheating. After having it sit at another shop in Ramona for a whole day and having them tell me my car was too new for their mechanics. Eric stepped up and took on the challenge. In less than 5 hours Ramona Automotive diagnosed and had my car back on the road at a very reasonable price. If you're looking for a great local mechanic or just passing through, Ramona Automotive has my recommendation. Thanks again for your professional service, I will recommend you to everyone! read more

This is a repair shop that offers smog check and that seems to be the vast majority of business. It s only open Mon-Fri and an appointment is typically necessary. The guys here have been doing smogs forever and know all the fine points to finessing vehicles that can be otherwise challenging to get to pass. Nothing dishonest, just insight and experience of why some models of car have problems passing smog and how to get the best test out f them. Ultimately, it can save lots of trips for testing and lots of unnecessary repairs. read more

So 2 years later....I forgot I had found that rare and unique creature, an honest auto repair person. I live in Escondido but Chris is more than worth the short drive to Ramona. I wish I could give him 6 stars! read more

AMAZING EXPERIENCE! So yesterday I am in Ramona visiting my sons and my Honda overheats. On a recomendation from my sons stepdad and the the 5 star reviews on google I stop in. They were polite, empathetic and very fast at diagnosing the problem and only charging me for the actual time spent!!! Not from some crazy made up time chart! This is what true customer centered businesses should be doing! Thank you for your amazing service! read more

I love these people...Today...it was pouring rain and my 2002 VW New Beetle drivers window decided to go down for good. Not good in the pouring rain. I called them, went in right away and they helped me immediately and stayed with my car until it got put back together. Now for those that don't know...the door had to be taken apart to diagnose the problem. Put it back together, after the window was held up and clear taped to hold it up. They gave me the pricing for the FIX, and a bill for the time spent. I was there for about 1 1/2 hours, and the bill was very reasonable at 49 bucks. I certainly cannot complain about that. I was happy with the Service. There were other customers coming in and going and getting their cars taken care of as well. VERY Nice people there and I will go back again. Thank you Chris and Judy. I want to add that last year about Nov 2014 the Owner at that time let us know he was selling the business to New Owners. So some of the older reviews are for the Previous Owner. Previous Owner was great too, He ran an Honest and Fair business. New Owners seem to be doing the same thing. Honest and upfront about what is going on with your car and what the costs will be when done. 5 Stars from me, on both owners. Good Service all around. read more

Honest. Simple. Chris politely greeted me via telephone and also in person. Quick to diagnose my vehicle's problem. Upfront about the costs. We were looking for a mechanic in Ramona. Referred to by a friend for their honest service. They've been in business for 34 years. Give them a try. You won't be disappointed. read more

Ramona Automotive - Simple. Clean. - Auto Repair Near Me - Ramona, California

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Had to get my car smogged - first time in ages since I've had to do that! Unfortunately it didn't pass the first time around bc of a stupid error w/my check engine light, so I had to drive another day till it reset itself. It did pass the second time around. They were most helpful and pretty quick about it. The only reason I gave em 4stars is they are priced a little high and I wasn't aware that I'd have to pay for a re-check until I brought it back the next day =( the kind gentleman did give me a little break on the price for the recheck thoough and I greatly appreciated it. Would def take my car back and recommend them - they seem to be fair, as long as you know up front what you're charges are. =']' read more

Has been in town since the 1970's and looks like he has the solid clientelle to back it up. Been going there for years- Provides solid advice and outstanding service. Not to mention...He's my dad!--- read more

Wonderful service!! Had a last minute battery emergency. Called, my battery was ordered, brought my car in and added on an oil change. Prices were fair, service was expedient. I will definitely have my car serviced there again. read more

Awesome service! Even though Chris said they were busy and couldn't look at our rented van for several days when I called, once I explained we had broken down on a road trip and were being towed in he immediately told us to bring it in. We arrived late in the day, but he still fit us in and diagnosed the van right away. He got the parts some how overnight, and finished before 10am the next morn. Super friendly service, very reasonable rates. Super honest-- didn't overcharge us even though he knew the van rental company would be paying for all the repairs. Chris and his team even had time to give us some local tourist recommendations, all-around an awesome business run by nice people. Even the tow truck driver agreed that this is where "all the "elders send their vehicles for repair" in Ramona. Wish I had a mechanic like this in San Francisco! read more

I usually do my own service but I use Ramona Automotive for smogs. They've always been honest, pleasant, and easy to deal with. As any business they have changed mechanics and owners over the years but I have always been quite happy with them. The last issue I had was the locking gas cap failed the vacuum test on my motorhome. I still had the original gas cap so they let me put that back on and it passed just fine. :) read more

I am a mechanic by trade but I've been so busy with work I figured I'd let them do some extra work on my vehicle when it was getting smogged. Their work was so good that I've now in the last month brought my third vehicle over to them to do all sorts of repairs that I have been putting off. Great shop! read more

First class all the way! So nice to find an honest mechanic that can help with your service issues. Chris and Judy A+++++. Why take your car into the dealer for service? The operating principle here is about building relationships with their clients...ALWAYS the best business. You are not just another number. Very refreshing! read more

I'm not very impressed with this shop. I was reccomended this place by a friend and I was very disappointed. They're not friendly at all, I think I've come in three times and was pretty much talked to like I was stupid, though I never demanded that it was a certain promblem with my car when I've come in only explained what was going on with it and what I thought it might be, Steve still talked to me like I was clueless. I had an alternator go out and they had fixed it and car ran well after. But about two years later it went out again, thank goodness for the warranty that they honored or I wouldn't have given them any stars. On another occasion, I had them change a hose for me. A few months ago, I also had a noise that was coming from the passanger side down near the tire and he had told me I needed new brakes, which I was shocked because it hadn't been very long since I had the pads changed. After he replaced those I left and the sound was still there. A few weeks later i'm on the freeway and hear a terrible noise when I'm turning like its crunching metal and after the poor customer service there I finally decided I didn't want to deal with them anymore and took it elsewhere. Come to find out it was the axel and wheel baring that needed replacing. Honestly, if they had better customer service I probably would have kept coming back, but sadly they lost a customer. read more

These guys, Steve and his employees, are honest and competent. I have been using them, exclusively, for 25 years. They always fix the correct thing. I have never had to bring my car back a 2nd time. Over the years my family has had several Ford trucks, a Honda, a Toyota, a Chevrolet blazer and a Class C motor home repaired correctly at Steve's shop. read more

Having to take my vehicles to the mechanic gives me anxiety attacks. Thanks to the extensive automotive knowledge, honesty, and friendly service I get at Ramona Automotive I can relax. Whether I'm having general maintenance done or need some issue diagnosed and fixed Ramona Automotive always comes through and gives me peace of mind. Thanks to Chris, Judy and the Ramona Automotive team for your excellent service. read more

Chris and his technicians at Ramona Automotive are outstanding. They are honest, professional, and very reasonable. I always feel like he's trying to save me money where he can. He's never trying to sell me something I don't need. They have been my go to mechanic for all my vehicles the past 25+ years! It's great to have an awesome neighborhood repair shop. Thanks Chris! read more

you know, they guy Steve at first seemed like a nice guy. I was having rough idling problems so I took it in to get looked at. He charges 98 dollars for diagnostic check. Find out its just my spark plugs and he exchanges them out for me. I take it home and notice there still seems to be shaky problems only at a stop, so I call him back to see if he can see if its something else. I bring it back and hes like well what do you want me to do?... idk your the mechanic check it out or something?! I mean Im no mechanic but are all the nuts and bolts or whatever goes along with that tightened enough?? so he checks it out apparently they are fine and sarcastically replies with yea now isnt that a surprise? He kept saying that everything seemed weird, like I purposely caused problems to my spark plugs for the fun of it to have him fix it and then complain about it. I dont know exactly what he meant by weird. Im the customer and customer satisfaction should be a number one priority, even if I was wrong about my problem and there wasnt anything he could do about it, asking a customer what they think they should do about a problem and giving sarcastic and rude remarks is completely unprofessional. Definitely wont be going back there! read more