I was having some issues with my android audio on my Honda. I spoke to Pauline and made an appt…read moreover the phone. She was very through is testing out my system to see what the problem could be. Pauline got the radio back on and the Bluetooth was again working but not my GPS. She consulted with one of the techs. They gave me some options. They suggested I might want to check with a local Honda dealer to see if there were updates. In the end the system seems to be back up after several weeks. I do have a reasonable quote on a part if I need it in the future. The consult was no charge, and these people were truly honest. Great customer service! If you have any audio or security issues go to DV Audio and Custom shop. Conveniently located by auto in Escondido

Last Christmas, my family gifted me cash for me to purchase a dash cam with installation labor for…read moremy car. If you haven't tried using Yelp to acquire quotes from businesses such as dash cam and installation retailers, it's pretty convenient and many service type businesses will reach out to you. After sending an inquiry about purchasing and installation of a dash cam, one of the first businesses that reached out to me was DV Audio and Customs. Besides DV Audio, several other businesses contacted me and I immediately decided on DV Audio because of the professionalism and thoroughness of Dennis and Paola. They answered several questions I posed to them and although I probably could have shopped around for a better deal, I decided to have DV Audio take care of my dash cam need solely based on the professionalism and customer service, but besides those much clamored for qualities, I got even more once the job was completed. DV Audio is located in Escondido specifically within a small business park where other service type businesses are located. I don't remember if there were other tenants, but as soon as you turn into Wineridge, you'll turn right into the first driveway and you'll see the DV Audio signage. The exact address for DV Audio is 2080 Wineridge Suite D. The shop can be found by taking 15 North or 15 South exiting off of Valley Parkway and heading west. There are two parts of Escondido where car dealers are located, which is the east side and west side of Escondido. DV Audio is located close to the west side of car dealers. I received great customer service from Paola from start to finish for my dash cam project. Prior to setting up an appointment with DV Audio to have them install a dash cam, I stopped by their shop to ask them questions. The primary thing I wanted to ask them was whether they price match because at the time, Amazon Prime Days were going on. My intent was to buy a dash cam on Amazon and then have DV Audio install it. When I asked about price matching, Paola informed me that they do price match on a specific Red Tiger dash cam, but not on the higher end Red Tiger dash cam. She also informed me that it would be better if I purchased the dash cam from her because then it would be under warranty, which was great information to have. Another reason to have work done by DV Audio is that their business is military veteran friendly and they do military discounts for Army Veterans like me. If you pay cash for the work they do, there is a cash discount and who doesn't like savings. Besides all of these positives, they are also efficient and respect people's time. I dropped off my car at my appointment time of 9:30am and I was notified that they were done at 10:44am. When their technician was installing my dash cam, they found rust build up on the inside side wall of my dash, which I would have never found if not for their technician letting me know. This information was invaluable because I'm going to have the car dealer check it out. Lastly, Paolo provided more quality customer service after the work was completed by spending time with me going over the features of the dash cam. If you're ever in the market for a dash cam and installation of that dash cam, before you purchase, I highly recommend you contact or visit DV Audio and Customs to purchase the dash cam and have them do the installation. Customer service, expediency, and thoroughness from start to finish is why they should be the only shop you visit for dash cam service. I also noticed vintage cars in their shop, so if you own vintage cars, you might want to check what type of service they do for vintage cars.

I had to get my travel trailer fixed up for a big trip. New tires, bearings repacked and brakes…read moreinspected. WOW was clear up front on the cost and kept great communication throughout the work. They inspected the brakes and told me they were good to go. They didn't try to upsell me new brakes that I didn't actually need. I highly recommend them, especially for those in Ramona. Let's keep our business local as much as we can! Now it's camping time!

I recently acquired a 2005 Lincoln Town Car from my family. I had my brother take it to a good,…read morehonest mechanic he knew. It went to WOW Automotive 2560 Main St, Ramona, CA 92065 The car needed to be looked over as it had been sitting for over a year. When I arrived from Northern CA my brother showed me the list and inspection report including a smog. It was very detailed including new tires, oil, sensor, battery, full inspection, and other items. I looked over everything they did on the car and it had been done! I had one minor issue so I stopped by the shop where I was greeted by 2 employees and the owner. The shop was very clean and laid out nicely. They obviously took great pride in this shop. They were very friendly and immediately took my car in and put it on the rack. The owner showed me my concern (was listed in the inspection) and I felt the interaction was very positive and nothing that needed to be addressed immediately. The car runs excellent and I felt that WOW is a very honest, trustworthy, and transparent shop. To find a shop like this is very hard, based on my past experiences with dealerships (I can tell you stories where I get charged $65 to replace a cabin filter-which was never done). The price that was paid for the services was reasonable and fair. I was very impressed with the owner and staff. I would not hesitate to HIGHLY RECOMMEND WOW!

reliable and fair! 5 stars!!!! thank you rts towing!!! these guys saved the day and got us back on…read morethe road.

The driver showed up on time and not only got the car open, he got it started due to a dead…read morebattery. Great price, too - beat other estimates by $40 to $80.

Outstanding Service and Honest Pricing…read more My car needed repairs after rats chewed through some of the soy-based wire insulation (a common Toyota issue) and damaged an oxygen sensor. The dealership quoted me a little over $1,000 for the fix. I decided to file a claim with GEICO, and they recommended one of their approved mechanics, Caliber Collision, which was the closest to me. I'm so glad they did. Caliber's quote was less than half the dealership's price (and under deductible) and included OEM parts. The service was incredibly efficient. They inspected the car immediately, the parts arrived the very next morning, and the repair was completed promptly. Randy in the office provided some of the best customer service I've experienced in a long time. He was fantastic from the start, explaining everything in detail, answering all my questions, and ensuring the entire process was seamless. Highly recommended!

I made an appt for 3/11/26 to have them check my passenger side back fender. Turned out that the…read morepart that I had a question about was realigned just by pushing on the underside by the wheel. I spoke with Randy Davis a Service Advisor. I then went on to ask him about my scratched up paint (there is a lot of scratches) on the sides of my car. He tried to rub a couple of them out to no avail. He suggested I take my car to someone that details cars and they could probably get the scratches out which would be cheaper than having the whole car repainted. Randy was very considerate, patient and answered all my questions. I highly recommend their business and will use them in the future if I need some body work done.

Mr. P was super helpful and got my new radio installed super quickly, loved it !! Definitely will…read morebe coming back for more of my car cosmetics!

Simply Outstanding Service. Although I had purchased a specific dashcam from another source, they…read moreinstalled it for me and did an excellent job. Not only were they friendly and very accommodating, but they were very fair with their pricing.

These guys are what they are, a sludge lot. They do it well, and are very professional, but just…read morerealize if you're coming here to buy a car or truck that's under $10k and has a steam-cleaned engine and 200k miles, it's probably got a few issues. They cleaned it up to look and run great today, but definitely take anything you buy here to a mechanic you trust, and don't buy anything here unless you're ready to spent a little fixing it up. Don't get me wrong, Randy's a great guy, but he's selling you a serviceable car, not a perfect one to be a daily driver for your college-bound kid.

We purchased a Honda for our sister yesterday and I'll just say it was a great experience. We were…read morereferred to Randy by a friend but we had trouble making it there before his 6PM closing. Randy was gracious to stay at the shop until we arrived at 7PM. Showed us the car, provided all the maintenance records for the car (CARFAX) and let us take it for a test drive. We loved the car for her and felt very comfortable dealing with Randy. It's not your stereotypical used car lot and Randy is not that shady salesman you all know. He's a truly nice man and you can see that within the first few minutes. He cut us an amazing deal and took care of us through and through. It's too bad she lives in Arizona because Randy is also an honest mechanic (don't find them too often) and I wish she would be closer if she needed that. All in all we spent more time enjoying good conversation with Randy than we did for the transaction. Transaction took about 10 minutes but we could've spent all night chatting with such a nice humble guy. The world needs more like him. I don't recommend too many people but this one is special.

Jesse is the man. I took my truck off-roading (I don't usually do that), and it got scratched up…read morepretty good on the passenger side. Some were deeper than others, and overall I was stressed about getting them out. I called JD Mobile and they came out in 2 business days to my apartment and he got it done in about an hour. Almost all scratchwork is gone; the deeper ones were improved maybe 80%, which is what I was hoping for. Good work Jesse! He also buffed out my hood and cleaned up my tires for no extra cost.

He did a great and thorough job on my suv. He got all of the sap off and the interior was spotless.read more

Absolutely amazing!!!. These young men are kind, respectful, and friendly. On time, respected my…read moretruck, picked up any trash, went over everything with me. Saved their contact in my pone for future work on other vehicle. Thank you guys for being amazing.

I attempted to hire Twelve Volt Technologies to hardwire and install a dash cam for my Lexus…read more 12 Volt does not actually speak with potential customers, like myself...but arranges for a email communication thread. I attempted this....and found that system failing....unable to ask pointed questions. Ultimately, 12 Volt just did not return my emailed questions. I wanted to utilize their services....as they are highly rated. Had to move on...... Twelve Volt should reconsider their method of customer service and communication.