I just had my annual AC maintenance done and I'm thoroughly impressed. They were incredibly…read morethorough, cleaning the coils and checking the coolant levels to ensure everything runs efficiently for the winter. It's rare to find a service that is this honest and doesn't try to upsell you on parts you don't need. My unit is running quieter than ever!u

Smith Heat and Air arrived on time, did a chemical cleaning of my outside condenser unit, didn't…read morerush the job, provided an explanation of his work and my system status , and lastly all performed at a fair price. This was exactly what I was looking for...

One of our toilets was knocked loose from the seal. When flushed it would leak where it meets the…read morefloor. Called Monday, was told Thursday morning was as soon as they could come out. No problem as we just used the other one. Later that day they called and said there was a cancellation and could come Wednesday. The plumber arrived near the end of the 4 hour window. He did call first. He was professional. He looked at the " job ". Gave me a quote. I approved it. He got right to work. Took about an hour or so. While the cost was more than I had hoped it would be, the job was done when they said. Nothing more s inexpensive anymore. Yes, I recommend this business.

I returned home from an out of town trip to find that I had water pooling and running in my yard. I…read morecontacted my water department and the technician confirmed a leak and that I would need to contact a plumber. A friend recommended Smith's based on their 5 star rating on google and the A+BBB rating. I read the reviews and checked out their website. I called and Amber was extremely nice and helpful in getting me setup for an appointment. She even gave me a number to send the video of the leak I had. My appointment was the next afternoon. The next day Amber had texted to let me know that if it rained the technician would reschedule since it would be difficult to find a leak in the rain but that the technician would let me know. However the rain held off and I received a text that the technician was on his way. The text had a picture along with the name of who was coming. That is something I liked and really felt stood out with customer service. The technician Joe arrived extremely nice guy down to earth very professional. He got right to the job and literally within 15 minutes checked out what was going on. He gave me the estimate-and military discount. I was ready to schedule for the service to see when they could do it. I pulled my calendar out and Joe was like are you going to be here and I said yes and he said ok I'll go get my tools. Lol! I was like this is great I had no idea he had time to take care of it today. It was perfect. Joe got to work and I mean this guy worked! He got the job done and made sure everything worked ok. Found the problem, fixed it better than before with better parts. He made sure that the work he did I was happy with and I'm telling you the service from this company from the first phone call to Amber to meeting Joe was "Top of the Line" excellent service! The quality of work and I felt the price was fair. I hope I do t have another leak but if I need any plumbing done, Smith's will be my first call. They service a lot of areas including North Mississippi and they give military discount. Thank you guys again! I'm one happy and freshly showered customer!

I reached out to Mr. Bill about my water heater around midday on a Thursday. He asked a few…read morequestions and for a few pictures to be sent, then quickly got back to me with a fair price. Less than 24 hours later my new water heater was beautifully installed! Highly recommended.

I highly recommend MuMullin Plumbing and will be using them exclusively for any plumbing issues…read more When I called, he actually walked me through how to fix the problem myself, and then when I said I wanted to replace the part, he sent me the link to the correct part so I could have it on hand. I had to change the day he came out a few times and thought he would lose patience with me, but he stayed in text contact with me and was wonderful. When he came out, he continued to share his experience with me so that I could prevent future problems. His fee was very reasonable. He has my highest recommendation.

Otis is very responsive, professional, on time, knowledgeable, and fast to get the job done. We…read morewill use him again for our next plumbing issue. High quality work and reasonable pricing. Also, he works meticulously. He cut the drywall cleanly so it was easy to repair. We are really impressed with his workmanship.

Great service, reliable, and good communication. Handled things very fast and made sure that there…read morewere no issues afterwards. Would recommend.

KP Repairs was amazing! He responded to my call / text quickly and was able to fix my leaky sink…read morewithin 48 hours. He got the job done quickly and efficiently. Great value! I would recommend him to anyone!

From the owner: We specialize in professional-quality minor plumbing repairs for Memphis homeowners and property…read moremanagers. From toilets and faucets to shower cartridges and p-traps, we provide fast, affordable, and reliable service—without the high cost of a full-service plumber. Trusted, local, and always done right.

In November, I paid to be a priority customer for any service needed. (1 year contract). On…read more1-26-26 I called because my hot water heater stopped working. They scheduled the appointment for Thursday due to the weather. confirmation reminder texts were sent to both my phones. Thursday came...no one showed up. No call no anything. No one has returned my call each day since. Out of desperation, I've had to call another company to come out and I'll be out of pocket with this one for abt $400. This is poor service on a contract YOU sold me and for an appointment that YOU made and for YOU not responding to my messages.

I've been a loyal customer for years (as well as my parents) and previously held a monthly…read moremembership for HVAC and water heater maintenance because it offered value, peace of mind, and discounted service. Unfortunately, that is no longer the case. The company recently changed the membership pricing structure -- but instead of improving value, they increased the cost to five times higher, now charging per HVAC and water heater unit, per year, not per household. That means I'd now be paying significantly more just for the right to get a "discount," which makes the membership essentially pointless. It feels like I'm paying for the discount itself (maybe more so) and not actually receiving benefits. What makes this worse is that no proactive notice, explanation, or justification was provided to existing customers. I only found out when I looked into scheduling my routine fall HVAC maintenance. A major pricing and policy change like this should be communicated clearly, transparently, and respectfully -- especially to customers who have been loyal and previously trusted the company with their home systems. This comes across as misleading and very poor business practice, and it's an easy way to drive away customers who have been supportive for years. Sadly, this change has made me rethink doing business with them going forward. This is not only misleading but feels like a calculated money-grab disguised as a benefit. It also reflects poor business judgment and questionable customer-focused ethics. Prior members should be aware that the "membership" no longer provides true value and may cost far more than it saves -- proceed with caution.

I have a small apartment bldg in Memphis, Tennessee and live out of state. Getting help with my…read morebldg can sometimes be a nightmare. I found Ed here on YELP. Read all the reviews and decided to give him a call. I can't tell you how grateful I am to Ed and to all of you for leaving reviews on his business. Had it not been for your reviews I never would have called. He's absolutely wonderful. He is a kind person, knowledgeable and trustworthy. I had showers that were leaking, kitchen faucets that needed changing out bathtub faucets that were leaking and a few other odds and ends. Ed showed up - got everything done. My tenants love him. I got the bill and was pleasantly surprised. He's very reasonable and stuck within his original estimate.

Friendly, efficient, not over priced. Came as early as they could. No problems. Intelligent. And…read moremanners.

I've been using them for years. Best service ever. The office is incredibly nice and…read moreunderstanding. And- the service guys as well. I highly recommend.

Jeremy and his apprentice were awesome! They showed up as scheduled, got the job done (toilet and…read moredisposal install), were professional and knowledgeable. I highly recommend them. I had a few previous plumbers who tried to rip me off, or not show up at all. It was such a relief to finally find great plumbers. Thank you

Half ass, replies at odd hours, uses out of area helpers. We were unable to use because none of…read morethem are licensed.

Came out quick. He tried to snake our main drain line and broke his drain auger. He said he would…read moreneed help getting out. He told me he would return with help. He never returned. Now there is an auger stuck/broken in my drain. I did not get a chance to pay him, I guess that was a good thing.

While I have not used this business, today I had an extremely positive experience with one of their…read morepeople. His name was Scott & as he was leaving my neighbor's house. I asked him about shutting off the water at the street. I had been trying to change out a shower faucet cartridge & the cutoff at the street would not budge. Scott told me to call the city. He also asked what I was trying to do. He told me the faucet had two cutoffs behind the faceplate & I could use those to turn the water off to the faucet. It all worked thanks to Scott from Mr. Rooter!

$267 for a toilet stopper and chain that is not as good as the wire I had used on the handle. A…read moreSTOPPER that DID NOT stop my running toilet. I have the exact same problem I had before they arrived and I am out $267. I called the company last week and let them know that I would like a refund and I did not want their technicians back here. I said a manager could come, but for some odd reason, I have not heard back from the toilet manager as I am now referring to him. Prior to this, I had one of a ceiling fan, a sink faucet in the kitchen, and a quick and easy arm in my shower. That was $544. I was fine with that, however... if the jobs out by three for some reason that made me feel better. Even though it was high. I still called them back for the toilet. And I'm livid at this point I have cursed the technician the little boy that answers the phone and I'm trying not to do that again but it's . I do not recommend Mr. at all. They say they'll refund my money, but when I asked about it, that was when the gentleman boy said thank you for telling me your side of the story. That right there almost had me cussing again... I along forever and I kind of have but sorry... I needed to get it out apparently. Anybody good plumber?