Quality work! Excellent service!!…read moreBest pricing by far!!! Mr. Ortiz had us drop our vehicle in the afternoon and offered to garage it overnight ... which he did!! He also went ahead and did the work (replaced cracked windshield in 2026 Toyota Tundra. Others proposed crazy prices and were recommended by our insurance carrier. Mr Ortiz did the job for so much less I'm almost embarrassed to say but, suffice to say ... ALOT!!! This is my auto glass guy from now on!! Auto Glass Ortiz is The !!! X 1000!!!

Ramone is one of the hardest working and meticulous guys I've seen in Lakeport's auto repair…read moreindustry. He's an absolute perfectionist and does the job better than the factory's own machines. I used to have cracked windshields all the time before coming to Auto Glass Ortiz. Now, my heavily abused and vulnerable Sprinter windshield is lasting three years and counting. This guy loves his customers and community, also. He's stopped mid-job just to help me with a small personal project and also to look for an old receipt for my insurance claim.

I received top notch customer service from Mike and the partner he was working with. They went…read moreabove and beyond to help. I definitely recommend them for any of your Auto Glass services!

Drove up Nord. Stopped into first auto glass repair shop I saw. Wow. So glad this was it. Colin was…read moresuper professional, and polite. Was expecting to be gouged (solo female) but no..... excellent estimate, quick service. New windshield looks great. Thank you!!! Will definitely return if needed.

The most wonderful people! They treat our RV as their own. Replacing the glass and ensuring we…read morewere aware of the progress along the way. Great quality work and reasonable prices! Definitely the shop to use!!

I called this business seeking help and knowing absolutely nothing. They were not only incredibly…read morehelpful and kind but also affordable! I strongly recommend!!

I used them for my electric garage door service and they were excellent. The workers showed up on…read moretime, as promised, worked quickly and efficiently, and solved my problem within a few minutes. I now have an electric garage door that opens AND closes! Thank you Alves Door Company

Road trip, Day #2…read more Actually they are located at 311 N. Butte. In the middle of farmland USA, where population counts are a mere 3 digits. We met under duress. Driving up Hwy 5 minding my own business. Cal Trans doing a major ovehaul on the road. They call it, road rehabilitation. Should I be looking for less than law abiding pavement? Whack. A medium sized stone jumps up and smacks us on the windshield. Big chip. We gawk in disbelief as a large crack starts developing. To the rescue - cell phones and GPS. A little dot on a map called Willows had three windshield repair shops. I wonder why? Is there collusion with Cal Trans? So, Josh arrived at Alves Door (and glass/windshield repair) within 20 minutes of our arrival. My savior! Him and nice Connie who talked us in. In and out in 15 minutes, charged only $35. Got off cheap, considering that once I got back on the freeway, there was the CHP with his speed radar clocking cars. I would have been going 80, if it weren't for that little stone. Now, our windshield has only a small gash, just a small reminder of the swift action of a small town guy named Josh. Thank you. On the road again!

Thank you for helping me with the window trim on my Camaro! My family and I will be back for any…read moreglass needs in the future

These guys are great! After years of chasing a leak in my trucks back power window, I finally took…read moreit to the pros. After a quick assessment it was determined the leak was due to the drain holes at the base of the window being clogged! A few minutes of a compressed air cleaning and the drains were cleared and working perfectly. When I tried to pay for the diagnosis and service I was told "No charge for compressed air!" What a relief after thinking I may be looking at $800 for a new back window. Thank you, Thank you, Thank you! I've found my new window guys!

I was in and out in 45 min. $200 less than going through my insurance for a windshield replacement…read more 10/10 service.

Called first thing in the morning and they got me right in to fix a chip. 20 minutes and the glass…read morelooks good.

Gorge was on time, quick and mobile! He is someone I would definitely recommend. He helped me with…read moremy mother's car and he was able to get her in quick. Hopefully we won't have to call him again, but if we get a crack, he will be who we call.

My car was broken into inside a public garage in San Francisco, while researching my options I came…read moreacross "Very smooth auto glass". David and his team responded to me right away, and did an excellent job of replacing the broken mirror and the rear windshield. David was very informative and helped me through the claims process, which went without a hitch. I would definitely recommend David and his team for any of your future auto glass replacement needs.

David and the team were awesome. They made the process smooth, quick, and easy. I appreciate them…read moregiving me all of the information about the service, and following through for a great looking windshield. Thank you!

It was a pleasure working with KC! He came directly to my semi-truck to fix a window seal leak and…read moreeven repaired a small crack on the driver-side windshield. His pricing is very fair, and I was impressed by his punctuality and efficiency. KC is professional, polite, and highly recommended. Thank you again!

He showed up fast and was cheaper than anyone in the area. Unfortunately, his chip repair failed…read moreand he said he would give us a discount if the chip continued to crack. Well, it did and when I asked for a quote and how much of a discount he would give us he said "I'll have to think about it." He also said " OK, well your window is a lot of money over $600 so it'd probably be all the extra work I have to do and we don't calibrate over a grand or so" (his exact text copied and pasted over). So he doesn't calibrate if you have any sensors on a newer car. So, the repair was obviously way over his head and he couldn't do it. I might recommend him to someone who has an old car they don't care about but he can't do a complete job on a new car. I continued to ask for a quote and he never gave a straight answer. Then all of a sudden he is saying that he can't see the crack in the picture I sent even though he had said earlier that it hadn't spread to far... obviously he had seen something. He hasn't responded since then. Kinda shady if you ask me. Should have seen the red flag that every other glass repair shop was booked out for a week or two and he had the time to do it immediately. Learned my lesson with trying to do it the cheep and quick way. Spend the extra money on an actual business. I'm just glad I have the whole transaction over text. We are getting the window replaced. I recommend Auto Glass Ortiz in Lakeport.