Someone decided to dent my car in a parking lot, and after going through the stages of anger, I…read morereached out to Jason with some photos for an estimate. He responded promptly and was upfront with a price range in advance with the final price confirmed when he arrived and was able to assess it in person. The results exceeded my expectations. I was hoping to just make it look a bit better without having to do the fully body shop route, but I can't event tell it happened. Incredible work! If you have a dent, I highly recommend reaching out. Jason does exceptional work at a fraction of the cost of a body shop.

I had a small dent quoted 280 on my model 3 that was removed in less than an hour and I can't even…read moresee it anymore. Definitely would recommend for dent removals!

For about five months, I was driving with broken windshield, he recently contacted a few different…read moreshops. Cye from Novus auto glass was the only one that really explained me why I must put the right glass and calibrated after installation. I paid my own pocket for the glass replacement, but I'm super happy with the service and everything with this shop. Ali from the office really helped me with scheduling same-day replacement debt all took less than an hour, including calibration, I have watched the entire process, if guys are super professional, Austin and Cye installed it Absolutely perfect. The price is more than fair, highly recommended

Highly recommend NOVUS Glass of Redmond, they responded to my message on Yelp super fast and were…read morevery knowledgeable and helpful. They were clear about the info they needed, answered my many questions patiently, and gave me an estimate as soon as they could. They got me on the schedule very fast, and when I arrived to get the service done they were incredibly kind and welcoming. I needed my front windshield replaced and the camera recalibrated, and they got it done within an hour. They were so friendly and understanding and very capable and clear. Highly highly recommend!

I highly recommend Platinum Wholesale Auto. We were looking for and found a great car for our new…read moredrivers. Juan was really helpful and zero pressure. I will buy from them again.

Don't buy a car here. I bought a vehicle in October and it's been in the shop more than I've driven…read moreit. I had a warranty and it took 2 months for them to get back to me and provide the information needed to file a claim. The owner refused to listen to the issue and passed me off to her husband who told me he got yelled at because I confronted her about lying. Worst experience and I'm out 3k in repairs. The vehicle is broke down again. This is third time since purchasing it. I've since paid the vehicle off and would advise NO ONE to ever do business here. They would not honor my warranty or any quotes for repair. This review is for Diana Swanson VP Finance Platinum Wholesale Auto Inc. 24120 Snohomish-Woodinville Rd. Woodinville, WA 98072 Cell 206-650-5350 Office 425-487-1021 Fax 425-487-1024

I had my 2024 4Runner wrapped last January 2025 by Metropolitan Detail in Redmond. They did a…read morewonderful job and it looked better than I had ever seen it. In August I had been rear-ended by a much larger vehicle and had it repaired by a local collision company. After all the repairs were completed, I had Metropolitan Detail put another wrap around all the areas that had to be repaired or replaced. Made my 4Runner look like new again. In late December I accidently rubbed against a large yellow post with my front fender, in a tight parking lot. Lesson learned - do not park near any columns. In January I had Metropolitan Detail buff out the yellow paint and restore the right full fender flare. Since I did not have time to take it to Metropolitan Express beforehand, I was able to have it hand-washed at Metropolitan Detail during the same job. I picked it up on January 13th, and it looked like it just rolled off the show room at the Dealership, but only nicer. Metropolitan Detail does quality work and I continue to go back to them to help me keep my 4Runner in a super nice condition. Thank you, all for taking care of my 2024 4Runner.

We've been a repeat customer over the past few years, and I figured it's about time to write a…read morereview :) PPF, ceramic, and/or tint have been done on three of our vehicles, and the results have been excellent every time. They recently installed full PPF on our GR Corolla, and I'm still blown away by the attention to detail in the install. If you're looking for a reputable installer for PPF, ceramic, and tint, this shop is it! Not only do they do a phenomenal job on the install - their "post-install" support is the best I've experienced with any shop. The rental car is the icing on the cake and makes getting work done incredibly convenient.

The unlimited wash plan is great! Go as many times as you want or need, all for one more price!…read moreWhat's not to love?

The air dryer didn't get my car the best and now there's water streaks everywhere. It's a cheap car…read morewash for eight dollars brown bear is better.

Brown Bear has been around for decades and is still a reliable place to get a good car wash.read more

Amazing service at this location! Stopped by for a beary clean simple $11 car wash 09/30/24 around…read more1:30pm and was super pleased with my experience. I was greeted by a friendly attendant who helped me pay at the screen and answered my questions. He gave me 2 free car air fresheners when I asked as I think brown bear's car air fresheners are superior lol the scent is 10/10 imo. The young man holding the neutral sign was also friendly with a smile on his face and acknowledged each person in their vehicle. Super friendly and professional team!!! Most brown bear locations, especially the factoria location the team is usually teens or young men in their 20s no where to be found or on their phones and/or usually always rude or simply seem like they don't want to be there. So stopping by this location was a pleasant surprise. I will return to this location and will recommend it! Thank you for the great, kind, and professional service!!