1. Rancho 76

    1. Rancho 76

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    Los Altos, CA

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    Rancho 76

    4.5 (48 reviews)
    Open 7:00 am - 10:00 pm

    Services - Rancho 76

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Rancho 76 Photos

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    Recommended Reviews - Rancho 76

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    12 years ago

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    11 years ago

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    Page 2 of 2

    Ask the Community - Rancho 76

    Do you still offer full service? Im recovering from surgery and in a boot and looking for a full service gas station.

    They are so kind and considerate they they would help you with any of your needs

    Don’t See Your Question? Ask Away!

    Review Highlights - Rancho 76

    Today is Wednesday and this gas station practice "Wednesday Ladies Day" How Kind!

    Mentioned in 6 reviews

    Read more highlights

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    Skip's Tire & Auto Repair Center

    Skip's Tire & Auto Repair Center

    (249 reviews)

    Needed a four new tires and asked Mike whether they price-matched. He said yes, and we ended up…read moregetting our Nissan rogue aligned and four new Cooper Endeavors. SUV runs great and we're headed for the Oregon coast! No need to go back and forth to Costco. Thanks guys!

    I've been ordering tires online from the same place for over a decade. I've never had a problem…read morebefore. I've also never been to this installer's location before. I ordered on Friday and instead of scheduling my appointment for the first available slot (which was shown as the next day) I scheduled it 5 days out (the very next Wednesday at 9:30am) Upon arrival, the technician took my name and phone number down. I also wrote down the make and model name of the tires I ordered. And he tells me It'll take around 1.5 hours or so as I'm the only appointment they have so far and the only vehicle they have ready to work on. A few minutes later the manager comes back and takes my information, again, after I already provided it all to the tech. The manager then tells me he doesn't know if they have the tires yet, and asked me if I got notification they were delivered (I've never gotten confirmation ever for any order shipped to the shop, because I'm not the person receiving the tires, they get sent directly to the shop) Yet still, the manager tells me it will be about 2 hours or so and sends me on my way. About 5 minutes after leaving I get a call saying they don't have the tires and can't work on the vehicle, so I need to come back and pick it up. When I got back, I told the manager that they should be aware of whether they can install tires for their appointments or not for the day. They opened at 7:30am, and my appointment was 9:30. They could have called me to let me know not to come in. They could block off their schedule and not allow bookings unless it's more than X number of days out to account for extra shipping time, etc. They could have told me they would check the shipping and that they'd arrive later today so I can leave the car there and they'd let me know when the tires were delivered/installed. There was so many options available but the manager refused to take any responsibility. When getting in the car to leave, my partner was walking back to her car and head the manager call me an idiot. Seriously dude? I was never rude, understandably dissatisfied, but never raised my tone, spoke ill, or cursed at all. This dude should not be in charge of or have to manage anything when he clearly can't manage a basic customer interaction. I drove 45 minutes one way to get there on time for my appointment. My partner drove 45 minutes so that we could leave the car there for them to do the installation. We both had to drive separately, another 45 minutes each, to get back home. Overall, 3 hours of our collective time was wasted due to something incredibly simple and easy for any one of Skip's corporate engineers to implement, or a QA person, or a customer service representative, or a simple AI assistant that scans tracking numbers and flags appointments that are scheduled before estimated tire delivery. I will NEVER go back to this location, or any "Skip's Tire" shop. Do better. Hire better people. Take responsibility. Don't waste peoples' time. And don't verbally insult or assault your customers. AND FOR THE OTHER YELPERS OUT THERE: READ THE BAD REVIEWS AND UNDERSTAND THIS IS NOT THE PLACE YOU WANT TO TAKE YOUR CAR. I WISH I READ SOME OF THESE OTHER REVIEWS LIKE THE ONES FROM William M, Pierre J, Jay A, Negar A, Zhaidar T, and Gabe U.

    Rancho 76 - autorepair - Updated September 2026

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