Arrived right at opening time on a weekday and was helped right away! The staff, Roger and Santiago, were informative and welcoming. It was my first time getting an oil change outside of my dealership, and Roger walked me through the process and needs of my hybrid car. I appreciate their efficiency and expertise! I will return again for my next oil change! read more

TLDR: If they damage your car during the oil change (the oil drain plug in my case), they are definitely unable to take responsibility to repair the damages, leading to costly repairs (nearly $1k) that must be done by a more competent mechanic. Financially, they took no responsibility either. They didn't even end up refunding me for the oil change itself after saying they would! The car: 2002 Subaru Impreza Outback Sport. 180k miles. NEVER had an issue with an simple oil change before. When: June 26, 2026 (See attached proof of purchase) What happened: It seems one of the workers stripped/cross threaded the oil drain plug when removing and reinserting it, ruining the seal and creating a leak. As stated the car never had any issue with oil pan leaks before and last got a change months ago and still held the oil fine. They let my daughter leave with the leak (telling her to bring it back for a top up if oil gets low), and by next morning there was oil all over my garage floor. (See attached video for the leak) I called them and they did come out to clean up my garage floor. But they also said they could not do anything beyond that to repair the threading damage or the leak. So now I am left to deal with a car without engine oil, which is undrivable unless you want engine damage. It was either tow it to my regular mechanic 20mins away or top it off with oil and drive it 1 min to the nearest gas station mechanic. I chose the latter, and they charge me about $1k for the repair (also attached -- also the mechanic's confirmed the cross threading of the drain plug by oil changers as the cause of the leak). Did Oil Changers take any financial responsibility? This is actually where I say they are even more UNABLE to do anything to help. I called the manager and I was super nice since it was an old car and I understand that quick oil change places don't hire experienced mechanics. So I didn't even ask them to pay for the repairs, but ONLY TO REFUND ME FOR THE OIL CHANGE that ended up all over my garage. He agreed to do it, which is good. He said he needs "corporate" to process the credit. Sure, I agree to wait. One week, no credit. I call the store again, the manager says he left voice mails with corporate. Fine. Two weeks, no credit, the manager actually calls me and asks if I got it. Nope, not yet. It's now more than a month later, still nothing. Oh well at least I get a Yelp rant out of it! ;-) I did hold off this review for a month to give them a chance to follow through with the refund, and this review would not have been posted! Why we originally went here: first time customers of Oil Changers. I usually take it to my regular mechanic but I wanted to hand down the car to my daughter so I had her take responsibility for the service. She chose the place based on good reviews. Haha. read more

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Christopher, Santiago, and Mark were fantastic! They provided a fast and efficient oil change, getting me in and out in no time. There were two cars ahead of me, and each took less than 15 minutes--yes, I timed it because I was on a tight schedule and prepared to leave if it took too long. Thankfully, their speed and efficiency ensured I was helped promptly. Truly in and out! I also needed new windshield wipers, and Christopher and Mark took the time to measure my old ones and install the replacements perfectly. If you're looking for a quick, reliable oil change with friendly and exceptional service, this is the place to go! Highly recommend these great guys! read more

The mechanics here were really friendly and helpful. They changed my oil for a good price and even gave me air in my tires and wiped my windshield for free. read more

I had such a great experience at this Oil Changers location. Mark and Roger were friendly, fast, and super transparent about everything they were doing. No pressure, no upselling -- just honest service done really well. They walked me through what my car needed, checked a few extra things for me, and got me in and out quickly. Highly recommend coming here if you want an easy, reliable experience. Thank you, Mark & Roger! read more

Santiago was very nice and helpful I was in and out and got my oil change. Every one was helpful

Fast, efficient, and hassle-free. I was in and out in under 20 minutes, and the staff was friendly and walked me through everything without being pushy. They explained what my car needed and what could wait, which I appreciated. Great option if you're looking for convenience and solid service. read more

Sevice is 5 star. Mark and his crew were fast and attitudes were impeccable. Thank you for the recommended services, will definitely be coming back. Love the music that they were playing! read more

Awesome crew all the time all very respectable and very knowledgeable as well! The value of work is always on point and that's why I come to this same spot every time even tho I live in Oakland I work out this way and make it thing to stop here for my car services. Thank you guys always for taking care of my cars needs! read more

Came in on a Saturday morning around 9am. Greg, Santiago, and Ariel took great care of my car! And treated me with kindness! Was very informative about the service I needed done. read more

Great care from Santi, Roger, and air guy G. They're down the street from my place and they're always so friendly.

The gentleman who helped me was kind and patient with me not knowing the routine. He didn't pressure me to buy anything I didn't need and even showed me a trick to check my cabin filter myself. I will definitely be back next oil change. read more

I met Ariel and Santiago today. They were the Oil Changers' staff that changed my oil on my 2013 Ford Escape. I appreciated their interactions with me. They shared with me every step of the oil change process and made recommendations as they educated me about why certain options for my car was the better option over other suggestions. At each step of the oil change process they showed me the product they were using; the oil, oil filter, and cleaning additives. They also showed me my oil before and after the change. I would would highly recommend and now use them as my oil change place. read more

I really like the way the Oil change team works together. Quick friendly easy going, no hassle.

Excellent customer service, very polite staff, and they did very fast and clean work!

Been going to Oil Changers around the Bay for years and had a problem for the first time. They didn't crank on the oil filter tight enough for a used car I just bought. Smelled smoke and I took it to mechanic to identify the oil leak. Steamed cleaned the engine and discovered the problem. Total cost: $250. They gave me a free oil change but no money. read more

Came in last minute, never been to an oil changers right when I got here they were very attentive and helpful and super nice! I love the fact you can stay in your car and its a drive thru oil change. Would highly recommend any of my people to come here for an oil change plus they give a coupon for your first time when you sign up. Very pleased about my experience and service here :) read more

Do not come here unless you want to get scammed. Came in for a simple oil change and agreed on the price before hand. Once the service was over, the price had doubled because they supposedly had added something else needed for my car. read more

Service always excellent. I have come to oil Changers for the last 15 years. It is a reputable business.

Great fast service very professional informational and helpful highly recommend to come if have any car troubles read more

Oil Changers - Oil Change Stations Near Me - Palo Alto, California

12/7 I have been going here for years. They are professional, honest guys who will tell you what really needs to get done, such as your filters and cabin filters. They double-check, triple-check, every component of when they change the filters, if it's needed, add the oil, check your signals, they will check your battery, breaks, fluids, everything, they are on point. I will always go to them. Signed a very happy Mountain View resident:) And also the Christmas cards are awesome!!!!! read more

Went to get an oil change and the service was excellent. The staffs are very knowledgeable and do not try to upsell you any products. They showed me my old air filter and cabin filter and asked if I want to change it. It's nice to not be pressured into making a decision. Thank you!! read more

Great service, was helped out fast, & they informed me of what I needed. Tonio, Ariel, & mark helped me and they were very friendly.

Great service, friendly workers, knowledgeable staff. Came here with my new (used) car and was in and out quickly! read more

Oil Changers - Reese's checking out what Alex & Chris are doing :P - Oil Change Stations Near Me - Palo Alto, California

Had a great service from Brian today very cool would recommend you get your oil changed here.

Super quick and easy oil change! The team was really friendly and made sure to explain everything without trying to upsell me on stuff I didn't need. I was in and out faster than expected, and my car's running smooth. The shop was clean, prices were fair, and overall it was just a great experience. Definitely coming back for my next one! read more

Santiago and Pablo were fantastic. Drive through service, no burgers and fries included. Friendly, fast, efficient, informative. Couldn't ask for better service. Thank you guys! read more

Oil Changers - Oil Change Stations Near Me - Palo Alto, California

$120 for an oil change. No fluids topped, nothing. They told me after they started working on the car so I couldn't change my mind. $16 for the filter and $100.99 for less than 5 quarts of oil??? He said they didn't charge for labor, which didn't make sense. I only came here because a coworker recommended it, will never come here again. read more

These guys are always super helpful and have great attitudes! Always a pleasure coming here!

Excellent service, efficient, and honest and great value for what I paid. Highly recommend!

Came in for a coolant flush. Was taken in right away. Mark and his co-worker did a great job. I was in and out in 12 minutes with a new customer discount. read more

They staff is very efficient and very nice and fast. Thank you so much for the quick oil change!! Thank you Brian, Santiago and Ariel for the best service!! read more

I always come here to get my oil changed Great service Dezmen, Steven and Christian were all great and informative. read more

Oil Changers - Oil Change Stations Near Me - Palo Alto, California

Easy fast and friendly service. No wait. Sid was very helpful and accommodating. Definitely recommend read more

Great service and friendly staff. I always come here for my oil changes and services. Open late enough so you can come in and have your car serviced. Drive thru service so no need to get out of your car. Highly recommend read more

Mark was great, explained everything that needs service and gave me the option to opt out of any services I didn't feel are needed or have been done somewhere else. I've been coming here for the last 3 oil changes and find it very convenient to have everything done on the spot while in the car. 5 starts!! read more

Amazing service by Mark B! Easy, fast, efficient and reasonably priced. I was able to schedule easily and get the job done

My favorite oil change place in the area. They are quick and honest. I had attempted to get an oil change earlier than the suggested date, and after looking they said the oil looks fine and to get it a bit later which is awesome. Also, for this location anyway, you actually stay in the car while they change the oil. Fun experience. Anyway, thank you oil changers for being so dependable. read more

This is my go-to place for oil changes. They are super efficient. If there is no wait, the whole process usually takes about 20 minutes, and you don't even have to step out of your car. The price is quite reasonable. If they find any issue during the oil change, they will also let you know. The reason I knocked off one star is because they accidentally left some oil stains inside the car, twice. One time was during the air filter change. The mechanic had to sit on the passenger's seat. There was engine oil on his pants and gloves (which is totally understandable), and the oil was left on the car seat cushion, the interior door panel, and the glove box. The other time, the mechanic accidentally touched the interior door panel while trying to instruct me to inspect the dashboard. They didn't do it on purpose, but they should be more careful. The stains were really hard to remove and some on the car seat cushion/door panel remained. read more

Desmond and Steve were responsive and informative on what was needed for my car! I appreciate the support and reccomendations. read more