Terrible customer service. The manager with the beard NEVER says hello even though we say hi every…read moretime. If you're so miserable then get another job!!! Don't work at a customer relations occupation and be mad all the time. It's sad really since he's been here. The ambiance used to be so vibrant and now his entire crew follows his crappy attitude.

I always had a decent experience at FedEx in Rancho Bernardo. The people behind the desk are…read morealways helpful, whether I am mailing something internationally or domestically.

Great location. I swing by to pick up a UPS package that needed to be signed for. Being just before…read moreChristmas it was quite busy, and a lot of people shipping and dropping off Amazon returns. I did not realize I was in the wrong line. The employee kept apologizing to me but I said no need, it was my bad. Super nice. I hopped in the line up front for my package and the staff up there was equally as friendly and helpful. They had some great deals on print projects (a lot of cards being made it looked like). I don't have much need for office supplies nowadays but if and when I do I will go here for sure!

I am writing to formally express my dissatisfaction with a recent experience at Staples…read more I initially purchased a phone charger that proved to be defective upon first use. I returned to the store and, based on a recommendation from a store associate, exchanged it for a different charger. Unfortunately, the replacement charger was also defective. When I returned to the store to request a refund, I was informed that I was beyond the 14-day return window and could only receive a store gift card. Given that this was already the second defective product, I found this policy unreasonable but agreed to proceed reluctantly. However, I was then told that I would only receive approximately half of the original purchase amount. I paid nearly $20 and was refunded only $9. This outcome is unacceptable. Retaining half the value of a product, especially when both the original and replacement items were defective, raises serious concerns about fairness and consumer protection. I have never encountered a return policy that penalizes customers in this manner when proof of purchase is clearly provided. Additionally, I was disappointed by the level of customer service I received from the manager on duty. Her demeanor was dismissive and lacked the professionalism and care expected in a customer-facing role, particularly on a day such as Mother's Day when many customers are already managing busy schedules. I strongly urge corporate leadership to review and revise this policy, as it undermines customer trust and reflects poorly on the company's commitment to quality and service. I also recommend additional training for management staff to ensure that customer concerns are handled with the appropriate level of respect and professionalism. I expect this matter to be taken seriously and addressed accordingly.

Needed a big head sign for an event and needed it done quick and fast. Looked around on Yelp and…read moredidn't find anyone that could get it done in time until I found Tom and RB signs. He got the job done quick, just needed to send him some pictures thru email. Easy process and the sign came out perfect!

If you were to scan all of my 300+ Yelp reviews, you'd see that I rarely review service type…read morebusinesses unless I received poor service or great service. Rancho Bernardo Signs and its owner Tom Beutz are one of those service type businesses that unequivocally and categorically deserved a 5-star Yelp review for their great service. For all and any of your sign needs, I wholeheartedly recommend Rancho Bernardo Signs. Rancho Bernardo Signs is located in North County San Diego specifically off of Ranch Bernardo Road when exiting the 15 freeway heading west. RB Signs is just past the 7-11 within a small strip mall that houses several service type businesses. If you're familiar with the Westwood community, it is a hop, skip, and jump across from the Westwood neighborhood. When I picked up my project from Tom, I quickly could tell why he was recommended. Tom is a one man operation, he is friendly, and his customer service was exceptional. He's been in business for many years and primarily garners business through word-of-mouth. He did such a great job for me that I wanted to make sure everyone knew about it. I had posted on the Facebook community group Westwood Moms asking if anyone had any recommendations for a business that could make a Big Head of one of my son's baby pictures. One of the Westwood Moms suggested that I try out RB Signs and Tom after her positive experience with him. I reached out to Tom, left a message, and he quickly called me back. I explained to him what I wanted, communicated primarily via email, sent him the picture that I wanted a Big Head created from, and Tom completed the project quickly. Working with Tom was easy and seamless. I wanted a Big Head of my son because I'm going to use it for his sport's Senior Night and for Graduation. If you're looking to do the same, you won't go wrong with Tom and he does it for a very reasonable price. Rancho Bernardo Signs needs to be your go to place for any of your sign needs. If you're looking for someone to create a project like mine, I'm confident that you'll be happy working with RB Signs and its owner Tom.

For the past few years, I have frequented this UPS store for sending packages and Amazon returns. I…read morecontinue to have wonderful experiences here. Their staff are incredibly friendly. Lou and Brenda are always wonderful, as are the other staff members. Even when lines are long, the team at this UPS store work effectively to ensure you won't be waiting long. I will continue to visit here for my shipping and Amazon-return needs.

They packaged a box of goodies for me and an item wasn't put in the box. The most important part of…read morethe gag gift was not in the box as the recipient said it wasn't. When I stopped at the store to let them know, the clerk said "somebody must've opened the box in transit and took it ." Uh, dude NO. They'd take a gag sticker and not a bottle of wine and gourmet caramel? So very odd. I won't use this store again. Sounds like 4S is better anyway. At least the wine got there.

Christ was amazing help with a rush order for an event. The labels and business card turned out…read morebeautiful. Easy communication!! Highly recommended!

Minuteman Press is an outstanding printing and design company. Their lead designer, Anthony, is…read moreunbelievably good at meeting or exceeding your requirements. We had the requirement for designing and printing 300 programs for a memorial service where we expected over 250 guests. The programs were outstanding to the smallest detail. Anthony was superb at meeting the countless changes we found as new information came to us on those that are being memorialized each of the many eulogists we have for the memorial service. We will definitely use Minuteman for our next big event that requires a program. 5 Star rating *****

Daniel is great and got everything ordered and taken care of quickly. I order a couple hundred…read moreshits and hats and it took about a week. Give them a try if you ever need something printed or embroidered l.

I've used this place for decades. Solid work. I recently had a business car magnet made there for a…read morecar I'm giving away for free (a blacked out Corvette Stingray C8) for charity (www. ImpossibleRentals.com) and they did it in less than 3 days and rushed the order at no extra charge. I'll be using them from now on

We used this place for notary services. The notary made a mistake on the paperwork. They fixed it…read moreby initiating, but I was super disappointed in the error.

I love PostalAnnex and usually make it a point to do most of my shipping with them. This locations…read morecustomer service can be better though, simple drop off was an awkward experience.