Recently bought a car from here and customer service was amazing!…read more They really went above and beyond in helping me purchase a vehicle. Great service and great prices. Thank you!

Issa explained everything and was even able to get me a lower car payment. Issa is honest,…read morediligent, and extremely nice. ANYONE who needs a car from an honest car lot, Top Quality Auto Sales in Redlands is your place.

Toyota of Redlands was the ONLY Toyota dealer in the inland empire who was able to get me approved…read more I tried at least 3 other dealers and they were unable to approve me even with 5k down. Thank you Toyota of Redlands!!

This is my email complaint to Toyota of Redlands sent 5-27-26:…read more To The Owner of Toyota of Redlands and the Manager of Toyota of Redlands Service Department: I am writing to complain about my service on 5-26-26. I had researched and diagnosed the problem: the TSB system needed updating with T-SB-0028-25 for shuddering at a stop sign, based on my used car's year and make. If the tech and Manager had looked up the instructions to "recreate" the issue, they would have done more than drive my car 12 miles. Toyota Motor Sales Post on description submitted to NHTSA on 3-7-25: Some 2023 - 2025 Crown and 2024 - 2025 Grand Highlander Hybrid vehicles equipped with a Hybrid Transmission Assembly HPC60 may exhibit a shudder sensation when the vehicle is at a complete stop, the State of Charge (SOC) of the HV Battery is greater than 76%, and the transmission is in the Drive position with the brakes applied. Follow the Repair Procedure in this bulletin to address this condition. I realize service policy probably prevents charging extra for a software update if it isn't mandatory, but I feel this is a safety issue. I will be reporting it to Toyota directly, along with NHTSA, Yelp, and Better Business Bureau. I felt like I was being gaslighted by the manager (whom I didn't meet) and the Service Advisor, Vasilios Arabat. I wasn't even offered the option of paying for this update myself. I will be seeking service at another Toyota Service Center in the future, despite having been a customer at Toyota of Redlands for over 15 years. I would hope Toyota Corporate and the privately owned Toyota Service Centers would value customer safety and pre-emptively install TSB updates if the customer has experienced the issue even if the service center can't "recreate the issue," before the customer has to experience it again and potentially get hurt or hurt others in an accident. The other issue I mentioned was T-SB-0017-24--hesitation felt while accelerating 0-40 mph with steady throttle. I was told that is just how hybrids work. I understand that to a degree, but this was a problem I was continually experiencing and seemed to be getting worse. I am pasting on why code would not show up on a scan: Your Toyota didn't generate an error code because the shudder is a software calibration issue rather than a component failure. The onboard computer (ECU) only triggers a check engine light or throws a Diagnostic Trouble Code (DTC) when sensors detect a hard mechanical or electrical failure. [1, 2] Why the computer stays silent: * Normal Hardware Operation: The shudder happens when the hybrid system's regenerative braking cuts off or changes states, or when specific internal combustion engine/transmission thresholds are met. The hardware itself is working exactly as it was originally programmed to do. * No Sensor Triggers: Because the shudder is caused by a timing or logic glitch in the hybrid vehicle control computer's code--rather than a broken part--no sensor is triggered to alert the system. [1, 2, 3, 4, 5] How to resolve this: * What the TSB Covers: Technical Service Bulletin T-SB-0028-25 addresses a shudder felt in certain 2023-2025 Crown and 2024-2025 Grand Highlander models when stopped in Drive with a high battery state of charge. * The Fix: The dealership updates the hybrid vehicle control computer with a new, corrected software calibration file. [1, 2] Even though no error code exists, your vehicle exhibits a documented issue. You can visit the NHTSA TSB Database to view the complete bulletin or contact your local Toyota Dealership to have the update applied. [1]--- Too bad Toyota of Redlands would not comply and do this for safety.

Nader's really took care of me in my car buying process. I worked closely with Lisa and Armando…read more They were open to hearing about, and fixing any issues that arose or that I noticed, like a stain in the interior I wanted removed, as well as some mechanical issues that my mechanic told me needed fixing after I purchased it. They did their best to fix it for me as quickly as possible, and I am grateful that they took the time to help me with those issues. I love my car so far! It's a hybrid Ford C max that has everything I wanted/needed. I now can't imagine myself in any other car. I would come back here.

Love my car. the new gm zack really made the buying process smooth and was not pushy like most…read moredealerships I will be back when I decide to get another car!

They really educated me on car buying and let me walk away and come back. I immediately experienced…read morehigh pressure sales elsewhere and came back to buy my SUV. The sales process took less than an hour and I drove away. Any issues I had were addressed immediately. I am so happy with my car.

Once again the professional gentlemen at Advantage Auto Center delivered great customer service,…read moreloyalty, and consistency beyond my expectations!!! This is my second purchase while also referring friends. Wow oh wow! Not only are all their vehicles in tip top shape but also immaculately clean inside out out. Purchasing is nearly a breeze. Fastest in and out purchase with thorough document review while sharing easy going conversation. I highly recommend these good ol boys to anyone in need ofa dependable reliable ride or if seeking a nice beefy truck! Thanks again guys!

My transaction went smoothly with no hidden charges. Ammar kept in touch and let me know what was…read moregoing on.

Jaime gives off a rude tone to a paying customer. If customer service is high on your list of…read moreexpectations, don't look to him for it. Other than that, it's a dealership that posts on FB Marketplace to expect the run around and fees that every dealership pushes.

Place sucked didn't have what I was looking for! The salesman was uneducated and smelled bad !read more

My wife and I traded our 2019 Camry xse for this Dope ass 2019 sport 2.0 VTEC, if you are thinking…read moreabout getting ur self in a new whip go check out los Compadres Auto and ask for @stephaniesidos she hook you up, n she cool people and a good sells rep. She made everything easy and make you feel comfortable... Good looking out Steph

I like the way they do business. I really appreciate them…read morebeing straight forward with the price. I've dealt with too many dealers in my lifetime and familiar with the shady sales tactics. When I came here it was a completely different experience everything was upfront and nothing shady at all. Also when they say they give the best price they are not lying. I highly recommend this dealer.

After reading the reviews I felt more comfortable with dealing with a small dealer. I'm glad I did,…read moreChris was so helpful and such an honest guy. I would have to say he is in the top three of my best auto dealer experiences. Awesome dealer, I highly recommend.

Its my second time getting a brand new car from you guys and like the first time it is a great…read moreexperience, great attitude and trusted people. Thank you once again to all of you...

Great and amazing customer service. Very good contacts and communication. We are very pleased with…read moreour 2 car purchases. Tjank you.

Horrible customer service. These guys are arrogant lying pricks. Don't trust them. I wouldn't buy a…read morelawnmower from them. Look elsewhere. Not sure they know the first thing about customer service and integrity.

I don't recommend a vehicle to be bought from this place when my mom was charged way too high for…read morethe vehicle and she never got the proper paperwork for the vehicle and I'm feeling like it's a total scam unless they read the yelp and fix it because there is no getting a hold of them anymore then I will take this post down but until then they're crooks