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    Rancho Viejo Flooring

    4.7 (121 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Rancho Viejo Flooring

    Carpet installation

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    A friend referred me to Duane, I'd been wanting to replace my upstairs flooring for a long time. He was absolutely wonderful to work with. He kept great communication throughout the whole process and was just so helpful along the way. His workers are wonderful, so hard working. We tried to move as much as we could but they helped with the heavy stuff. They even covered everything with plastic to prevent things from getting dusty. They worked 3 long days, it was surprisingly quick. I'm so happy with my floors. We'll hopefully be able to do our downstairs sometime in the near future and I'll be calling Duane for sure.

    We were tired of carpet in our primary bedroom since the rest of the house was hardwood. Fortunately the builder of our home left an extra box of unused hardwood in the garage. So we looked up the manufacturers website and found that Rancho Viejo Flooring was one of their dealers. So we called Rancho Viejo Flooring and talked with Duane on the phone. Duane was very responsive to our inquiry, found out the floor and color we had was still available. Based on our room size he gave us a preliminary estimate of the cost for materials and installation. We had one other quote from a store much further away but his was competitive and we liked doing business with a local small business. We made an appointment with Duane to come out and measure the room to get an exact price. He came out the next day, was very responsive and sent us a text message once he was on his way. We agreed to have them install the floor and he ordered the flooring. He said that once the flooring was in he's showroom, we could schedule the installation. About one week later, we got a call that the flooring had come in. He told us that he had a cancellation and if we were available, the floor could be installed in two days later. We explained that we were heading out of town the day after the scheduled installation, but he assured us that his team would finish the installation in one day. He arranged for the materials to be dropped off a day ahead of time, and he called and texted us throughout the whole process. His team showed up at our home promptly on the morning of the install. The moved all of our furniture out of the room and began working. Since our existing wood floors were 6 years old the color had darkened a bit from the new material. Also since the there was a color variance they suggested that they could either change the direction that the boards were running, or the could pull up a couple of boards where the old hardwood ended and lace in a combination of the old flooring that was saved in the garage with the new flooring to make a better color transition between the old and the new. His crew worked throughout the day removing the carpet, prepping the floor, and installing the new wood floor. They finished the job on time and on budget and moved the furniture back into the room so we could travel the next day. They took away all the old carpet, padding and all the debris and boxes from the installation. They put down tarps and red rosin paper to protect the existing floors in their walkway to the bedroom. Overall we couldn't be happier with the whole process and the final result. We highly recommend Mission Viejo Flooring.

    Catwalk
    Mary F.

    We decided it was time for a new couch and love seat in our TV room, but first we had to replace the flooring. Who wants to put in pretty new things on old, worn-out marble flooring? But we didn't know WHO to call(?) Our very good friends just had luxury vinyl flooring installed in their home here in San Clemente, and they recommended Duane from Rancho Viejo Flooring. I looked them up and went down to the shop, but I didn't know that I needed to make an appointment ahead of time! (No one was there.) So I had to try again, and I spoke with a nice gentleman on the phone named Duane and we set it up to meet and see his flooring at his shop in Ladera Ranch. My husband and I saw the choices, and we settled on a very light colored wide plank luxury vinyl floor for the downstairs - and a beautiful gray/beige carpet for the upstairs. We had our stairwell restained and replaced all the spindles from a company known as San Clemente Woodworking. (Another review that I need to write!) Once the stairwell was completed, Duane's crew showed up to install the downstairs flooring first. Duane advised us to get everything up and off the floors, empty drawers and get stuff ready for his hard-working team. We were prepared and Elmer and 3 other men came to do the job. Originally, I have to tell you that we had carpet on one side of the downstairs, and dingy marble on the other side of the downstairs. The carpet had to be removed and the men had to float a new floor since the height was a bit lower than the marble side. They carried out the procedures to assure a level floor - and let me tell you. These men worked very hard, non-stop, until the job was completed! They also installed a beautiful 6 inch high baseboard, which wasn't in the original plan, but due to some mix-up, we installed the 6 inch baseboard and we LOVE it more than our original choice! Gio and Crystal and another man came to caulk and paint the baseboards in two days! They did a professional job all the way around! We had the carpet show up the following day with Luis and his team. Luis has a lot of experience with installations, and before it was taken off his work truck, he asked us to inspect the carpet. It was the wrong one! Duane answered his phone when we called him to report the trouble. He was very professional and wanted to be sure that we got exactly what we wanted, since everything is so expensive these days! It was only a few days of delays and the right carpet arrived the following Wednesday. Luis came and his team of 3 got all the furniture moved outside on our back deck, and they worked so hard to complete the entire upstairs in one day! These men worked very hard and non-stop until the job was done and all the heavy furniture was put back to where it belonged. Our flooring is so beautiful, it's beyond what my husband and I envisioned!!! There was one small problem with a nicked floor upstairs, and Luis came in a day to repair the situation. Our home looks like a brand new house, and I can honestly say to all of you who read this long and strong review that YOU NEED TO CALL DUANE at Rancho Viejo Flooring and make an appointment immediately if you're in need of refreshing the look of your home, and getting a very good deal! Call Duane right away, friends!! You'll be walking on cloud 9 if you do! (949) 355-4444

    a room with a carpeted floor
    Larry Z.

    I needed to replace the carpet in my house. Shopped around a lot of places and went with Rancho Viejo Flooring. Duane, the owner, came out on time and took measurements, made recommendations and gave me a fair quote. Angel, his installer came on time, and finish the job super quick and perfectly. RV flooring is my go to for future flooring needs.

    Beautiful new stairway.

    I couldn't be happier with the installation of my new flooring. From start to finish, it was a pleasure to work with Duane, and Elmer and his crew. All were respectful, knowledgeable, professional, and took great pride in their work. Thank you to all for making it a great experience.

    After day one of install , down stairs was finished and demo upstairs. They finished the rest of the house + baseboards the following day.
    Ivy F.

    My husband and I are so grateful that we were referred to Duane ! After getting screwed over by another installer a week before move in , i reached out to Duane and his team came to the rescue! He responded right away and was extremely accommodating to our wants and needs and made time to get the job done in between his crazy busy schedule. His team was in and out in two days. our flooring + new baseboards & carpet look amazing !! He is very fair priced and we are very very happy customers! We will be referring him to all our friends and family. Thanks so much , Duane !

    Before picture
    Marianne P.

    I could be happier with the work Duane's team did on my stairs! He quickly responded to my request for an estimate and beat the other prices I was receiving by quite a bit! He was able to schedule the installation for the following weekend which was great! His team arrived on time in the morning and removed the carpet from the stairs, did all the prep work and installed new stair treads and risers. They put up plastic tarps to contain the dust but also cleaned up after the install. I love my new stairs!

    Not matching materials of bullnose and stairs!!

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    Duane was great to work with, his crew was hard working and professional . Made the whole process so easy and smooth. Highly recommend.

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    Thank you again Chris . Appreciate your business .

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    Page 1 of 4

    Ask the Community - Rancho Viejo Flooring

    Review Highlights - Rancho Viejo Flooring

    I have worked with Duane and his team on various projects as a home owner and as a business owner.

    Mentioned in 107 reviews

    Read more highlights

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    G & A Flooring

    G & A Flooring

    4.9
    (139 reviews)
    $$

    We're in the middle of moving into and remodeling/ renovating our home. The house has beautiful…read morehard wood and stone floors but the bedrooms, closets, stairs and this kind of funky, stand alone, third floor room have such gross old carpeting in them. So our first plan of action is obviously getting rid of the carpet flooring and putting wood flooring in the rooms and marble in the closets. The funky room isn't fully enclosed and has pony walls going around the front half of it that overlook part of the house- mainly the living room- we had the idea of turning this into a playroom for our little one and really wanted to get it done by his birthday- problem we had less than a week to get everything done. We found G&A flooring- called- spoke to Brandon and told him our situation, he said okay hold on let me call you right back- he moved some stuff around- we went in the following day found a gorgeous light natural colored wood flooring that even had the slightly knotted look I wanted and two days before our little one's birthday they'd installed the wood flooring and they did an AMAZING job! The team he sent literally stayed from morning until almost 8pm to finish the job including new baseboards and painting them. We have now used them to do another room in the house, redo a staircase landing where a mini demo had to happen because of a leak and the guys who did the demo absolutely destroyed the wood flooring- we found 5 XL planks in our garage left over of the original flooring and G&As guys cut these to a T, without even a scrap left and did an AMAZING job at putting the floor back together and making it look like nothing had happened. They also just laid the marble down in both master bedroom closets and omg the difference it's made. They are EXTREMELY fair priced I cannot tell you how many joke companies have come in seen our home and tried to absolutely rob us- telling us the wood they're using is the highest quality stuff in "the game" right now and with installation and the rush installment they could do a room for $15,000. LMAO. I told this to Brandon and he not only told me the flooring they were trying to install was basically shit but he can install actual high quality wood done at unbelievably fair pricing- $2,000 for everything- materials, flooring, new baseboards and painting them, labor- everything. Four other companies with the same product gave us bids ranging between $3,900-$7,000 and then the obvious psycho with his crap material and his $15,000 bid lol Brandon also goes the extra mile with his clients-since Marble is one of the most expensive floorings to have done, he came out to our home a few days before the job and measured the areas to a T to make sure he didn't order a box over what we needed to keep the price as low as possible. We'll never not go to this company and this is after going to 11 different companies altogether in the area. G&A always has the most competitive/ fairest pricing, beautiful flooring (what we're looking for every time!) and gets jobs done within a week tops (usually only a few days) of having chosen the flooring. G&As teams that do the installations are also all amazing guys, hard workers, very respectful, extremely knowledgeable and they even fixed a door frame for us today free of charge. Absolutely recommend these guys and looking forward to them finishing the rest of our house. Thank you for everything!

    I had the Provenza Max Core laminate in the dark color Starling installed in my home a couple…read moremonths ago. I was really worried that a dark color would be hard to keep clean but the color is so beautiful I couldn't pass it up. Keeping it clean is actually amazing - you only need to use a dust mop and a bona wet mop pad dampened with warm water and it cleans up quickly and easily. Kevin at G&A was great to work with - he met all of his commitments, he came in before, during and after install. The install team was very efficient and did a great job. The baseboards also look fantastic. Kevin was so helpful in suggesting a solution for a design issue we had with the stair landing and it came out great. There was a small issue after install that required the install team to return and replace a portion of the floor. Kevin and the install team took care of this the very next day, and the repair was seamless. I really appreciated Kevin's attention to the project from start to finish. I highly recommend G&A flooring.

    My Flooring Guy

    My Flooring Guy

    4.8
    (36 reviews)

    First impression meeting with Rafi was good. Unfortunately it just went downhill from there. The…read morefirst team who did our floor and stairs seemed to be professional as well. We did feel 12 bags of self leveling concrete was excessive when it looked like it was only used on a few corners of the room in a job less than 900 sq feet. Unfortunately one of the stair nosing broke within a couple weeks of install. Rafi was responsive in redoing the stairs stating it was a manufacturing defect and that the new version is stronger. Unfortunately the second team quality of work was very poor. They left holes in our walls that were patched poorly with plaster. Worst of all the stairs were apparently nailed to the subfloor and after a few weeks they started to rise leaving little holes and nails protruding from the floor. A few of the stair noses are loose as well. At this point, Rafi became unresponsive to have the flooring fixed. We ended up getting some of our money back through our credit card after months went by but the majority of the payment was by check. Basically we will need to replace the stairs again on our own dime. Buyer beware! Lifetime warranty doesn't mean anything if the installer ghosts you.

    I am so happy to have found My Flooring Guy! Rafi responded…read moreto our inquiry very promptly, we scheduled an in-home quote that same week and he was able to provided a quote on the spot. (With the quote coming in $1k cheaper than the competitors). We were did not have a color in mind when we re-did our floors so his team was able to provide a number of options/materials that would fit into the quote that he provided. Once the material/color was chosen, the work was scheduled for the week after. On the day of the installation, Raymond showed up on time and finished the job in just one day. He worked non-stop, was very efficient and very clean. I highly recommend My Flooring guy to anyone looking for quick, high quality work. There were no hidden costs and Rafi was upfront about everything that was charged!

    FKB Design

    FKB Design

    4.5
    (74 reviews)

    We had tried to find someone to help us with our kitchen and flooring updates and were about at our…read morewits' end due to runarounds, misinformation and no one really having a 'solution' to what we were trying to accomplish. Randomly, I asked my wife to lets just walk into Flooring kitchen and bath to see, what did we have to lose, at this point we weren't getting anywhere anyway so lets see if they can help us at all. Upon walking into the storefront, we were greeted by Bita who asked how she could help. We explained our tastes and what we were looking to do with new counters, backsplash and flooring. Within 15minutes we had selected a countertop motif, paired it with new tile backsplash and matched it with new solid surface floor options to consider. We appreciated the input from Bita on what to do and what not to do based on our desired color targets and how we needed it all to match with painting that would occur soon after. We agreed on this style, agreed on a time to meet at our house to measure for estimates and go from there. She did give us some verbal estimates which seemed inline, but the measuring would confirm it! As planned, Bita showed up and reviewed the scope of our effort, saw the space and made some additional recommendations as well. She set off and within a few days, we had a full proposal in our email inbox including some of the options we had discussed in-person. The pricing was good and the timing for the crews to work was as well. We got started on our project and other than a surprise plumbing issue that we couldn't have foreseen and some small issues removing old tile, all of the work and the updates were completed on time and on budget! I do recommend Bita and the team to others. Was everything perfect? Not really, construction in your home is tiring (especially while working at home during COVID) but the crews did the very best cleaning up everyday and minimized disruptions to our family and pets while they were there. Very happy with the flooring and the countertops, but I must say that the 2-man crew that did our tile work were artists! Not a single piece of our tile is misaligned or anything other than perfect. Amazing! Will find some photos to post of the finished product, wish I would have taken more photos of the 'before' because its a major difference!

    The owner claims she is a designer, but after confronting her skill level, she admitted the she is…read morea "Job Facilitator". Run, don't walk from using this business. You will regret signing the contract. A lot of the pictures posted were from the previous owners, whom she bought the store from.

    Saddleback Carpet & Flooring

    Saddleback Carpet & Flooring

    4.8
    (141 reviews)

    I had an excellent experience with Saddleback Carpet and Flooring from start to finish. They…read morecompletely redid the flooring upstairs in my home, and the entire process was smooth, professional, and honestly exceeded my expectations. Their team was incredibly responsive and easy to communicate with throughout the project. Any questions I had were answered quickly, and they kept me updated every step of the way so I always knew what was going on. What really stood out to me was their attention to detail and quality of work. Not only does the new flooring look great, but they also took the time to fix all of the creaking issues and underlying subfloor problems, which made a huge difference. You can tell they take pride in doing the job right, not just getting it done. They also finished the project two days earlier than expected, which was a huge bonus, and they kept everything clean the entire time. There was zero mess left behind, which I really appreciated. Overall, they were thorough, efficient, and very easy to work with. I would absolutely recommend Saddleback Carpet and Flooring to anyone looking for high-quality work and a stress-free experience.

    Highly recommend using them. My nephew used them for his house and had a great experience. They…read morewere super detailed, easy to work with and reasonably priced. Many years ago i did flooring and used Lowe's. This was a much better experience with higher quality work !

    AR Remodeling Services

    AR Remodeling Services

    5.0
    (68 reviews)

    We were extremely happy with AR Flooring from start to finish! We had to move from real hardwoods…read moreto engineered and had a hard time finding something we liked. We described what we were looking for and they ordered additional samples until we found what we were looking for. We had to replace 1500 square feet (our entire main level) and they did demo in one day and install in the 2nd day. They went above and beyond and sent a cleaner to come in after to clean up all the sawdust from the demo. They were very reasonably priced and we would recommend them and will definitely use them again!

    We spent over three months researching engineered hardwood floors, and talked to and received…read morequotes from 4 local businesses before we found AR Floors. The difference between Andres's quote with any of the other offers stood out like night and day. First and most importantly, Andres came out and spent over two hours looking at the work to be done, talking with us, and explaining all the possible issues that could come up. He was completely transparent, eager to answer every question we had with clarity and sincerity. Other contractors came out and did a rush job of measuring, threw out some figures and some with more extensive quotes than others, and there was always the possibility of a change order that could substantially increase the price. None of them clearly explained what needed to be done or what might be needed to be done, and none of them used their own staff-everything was hired out to one of their install teams. What made Andres's offer stand out way over any other was that he clearly explained everything that had to be done, or might have to be done, since doing wood flooring can open a number of issues that can crop up along the way. His quote, while slightly above our other offers, was the only all inclusive quote that would not include any change orders-every possible issue was included and he was willing to stick to his quote even if the job had issues along the way. This was especially true for our stairs. Andres also has his own crew and he is on site at the job, not spread thin doing multiple jobs at once. This means he will finish your job on time, and not stretch it out due to another job somewhere else. We were so comfortable with Andres after two visits, we decided to allow him to do the work while we were out of town. If any issues came up, he said he'd call or Facetime or send photos to discuss and explain. We were gone a week and one minor issue came up with the stair installation, which we resolved easily by phone and text. The crew left our home immaculate and clean, as if nobody had been there. They even moved a piano for us without any extra charge. Our neighbors remarked how immaculate and clean they were and covered all our furniture to prevent any work dust from covering things. The work and craftsmanship show in every way, and it's obvious Andres takes great pride in his work. We are extremely pleased with our flooring, and will be eager to hire Andres for other remodel projects.

    Rancho Viejo Flooring - flooring - Updated July 2026

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