We love our new vinyl plank flooring! We had four different flooring materials in our home previously. And the majority was a very dark, distressed walnut hardwood flooring. Now we have a lighter color vinyl plank throughout our house which really made a big difference in the flow and brightness of our small home. Duane's crew was awesome. They worked really hard and they got to our house early and stayed late to finish the job within 3 days. (Including baseboard) Elmer was the lead guy in charge and Lupe and Christian were his main help. Everyone was very friendly and very professional and they did a great job. Be aware that if you have multiple flooring mediums throughout your house, you will probably incur extra charges to fix these different elevations, as they install your new flooring over the existing flooring. Ours ended up costing more $$ than the initial quote due to the extra amount of sanding and self leveling material needed. But, we would definitely recommend and use Rancho Viejo flooring again. read more

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RVF installed my flooring almost 20 years ago. I called Duane up again and he came over and gave me an estimate. Quick and easy. We love our new floors. The installers were top notch. Call Duane and get an estimate. Same store 20 years ago in Ladera Ranch, very rare. read more

Rancho Viejo Flooring - Original Flooring - Flooring Near Me - Ladera Ranch, California

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I have worked with Duane and his team on various projects as a home owner and as a business owner. I can confidentially say that you will be hard pressed to find a more efficient team than them for any install. They are coordinated, organized, they work quick and they always deliver on a premium finish. They aren't the cheapest option BUT as a bargain shopper myself, who has been burned by cheap contractors, I can 100% guarantee you that they are comfortably the best pricing for the highest quality finished product that you are going to find, HANDS DOWN! Thanks guys, I really appreciate your work. read more

We are very happy with our Rancho Viejo flooring install! Duane and his team were great to work with! They were efficient and detail oriented and the floors look great! read more

World class spectacular. The Rancho Viejo Flooring team just finished up our job today, incredible outcome. Duane is great on the communication side and his team follows through! These gents work fast. They also somehow seem to leave the "construction zone" perfectly clean at the end of each day. 100% recommend them! read more

A friend referred me to Duane, I'd been wanting to replace my upstairs flooring for a long time. He was absolutely wonderful to work with. He kept great communication throughout the whole process and was just so helpful along the way. His workers are wonderful, so hard working. We tried to move as much as we could but they helped with the heavy stuff. They even covered everything with plastic to prevent things from getting dusty. They worked 3 long days, it was surprisingly quick. I'm so happy with my floors. We'll hopefully be able to do our downstairs sometime in the near future and I'll be calling Duane for sure. read more

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Rancho Viejo Flooring just installed luxury vinyl flooring over the tile in our home and it looks fantastic! Duane had a large selection of samples and the pricing was reasonable. The installation crew was on time, used plastic to protect our cabinets, furniture, and carpet, worked efficiently and left the work area clean. I would highly recommend Duane and his crew. We were very impressed with their work. Jeanne Kirkwood read more

Duane and his team did a great job with our new flooring (luxury vinyl plank). From the initial consultation deciding on color options to the prep and installation, the experience was fantastic. A very professional install crew, who took great care to ensure all imperfections in the base were addressed before the floor was laid. Always on time and clean, Duane's guys are rock stars! read more

We were tired of carpet in our primary bedroom since the rest of the house was hardwood. Fortunately the builder of our home left an extra box of unused hardwood in the garage. So we looked up the manufacturers website and found that Rancho Viejo Flooring was one of their dealers. So we called Rancho Viejo Flooring and talked with Duane on the phone. Duane was very responsive to our inquiry, found out the floor and color we had was still available. Based on our room size he gave us a preliminary estimate of the cost for materials and installation. We had one other quote from a store much further away but his was competitive and we liked doing business with a local small business. We made an appointment with Duane to come out and measure the room to get an exact price. He came out the next day, was very responsive and sent us a text message once he was on his way. We agreed to have them install the floor and he ordered the flooring. He said that once the flooring was in he's showroom, we could schedule the installation. About one week later, we got a call that the flooring had come in. He told us that he had a cancellation and if we were available, the floor could be installed in two days later. We explained that we were heading out of town the day after the scheduled installation, but he assured us that his team would finish the installation in one day. He arranged for the materials to be dropped off a day ahead of time, and he called and texted us throughout the whole process. His team showed up at our home promptly on the morning of the install. The moved all of our furniture out of the room and began working. Since our existing wood floors were 6 years old the color had darkened a bit from the new material. Also since the there was a color variance they suggested that they could either change the direction that the boards were running, or the could pull up a couple of boards where the old hardwood ended and lace in a combination of the old flooring that was saved in the garage with the new flooring to make a better color transition between the old and the new. His crew worked throughout the day removing the carpet, prepping the floor, and installing the new wood floor. They finished the job on time and on budget and moved the furniture back into the room so we could travel the next day. They took away all the old carpet, padding and all the debris and boxes from the installation. They put down tarps and red rosin paper to protect the existing floors in their walkway to the bedroom. Overall we couldn't be happier with the whole process and the final result. We highly recommend Mission Viejo Flooring. read more

Rancho Viejo Flooring - Flooring Near Me - Ladera Ranch, California

We decided it was time for a new couch and love seat in our TV room, but first we had to replace the flooring. Who wants to put in pretty new things on old, worn-out marble flooring? But we didn't know WHO to call(?) Our very good friends just had luxury vinyl flooring installed in their home here in San Clemente, and they recommended Duane from Rancho Viejo Flooring. I looked them up and went down to the shop, but I didn't know that I needed to make an appointment ahead of time! (No one was there.) So I had to try again, and I spoke with a nice gentleman on the phone named Duane and we set it up to meet and see his flooring at his shop in Ladera Ranch. My husband and I saw the choices, and we settled on a very light colored wide plank luxury vinyl floor for the downstairs - and a beautiful gray/beige carpet for the upstairs. We had our stairwell restained and replaced all the spindles from a company known as San Clemente Woodworking. (Another review that I need to write!) Once the stairwell was completed, Duane's crew showed up to install the downstairs flooring first. Duane advised us to get everything up and off the floors, empty drawers and get stuff ready for his hard-working team. We were prepared and Elmer and 3 other men came to do the job. Originally, I have to tell you that we had carpet on one side of the downstairs, and dingy marble on the other side of the downstairs. The carpet had to be removed and the men had to float a new floor since the height was a bit lower than the marble side. They carried out the procedures to assure a level floor - and let me tell you. These men worked very hard, non-stop, until the job was completed! They also installed a beautiful 6 inch high baseboard, which wasn't in the original plan, but due to some mix-up, we installed the 6 inch baseboard and we LOVE it more than our original choice! Gio and Crystal and another man came to caulk and paint the baseboards in two days! They did a professional job all the way around! We had the carpet show up the following day with Luis and his team. Luis has a lot of experience with installations, and before it was taken off his work truck, he asked us to inspect the carpet. It was the wrong one! Duane answered his phone when we called him to report the trouble. He was very professional and wanted to be sure that we got exactly what we wanted, since everything is so expensive these days! It was only a few days of delays and the right carpet arrived the following Wednesday. Luis came and his team of 3 got all the furniture moved outside on our back deck, and they worked so hard to complete the entire upstairs in one day! These men worked very hard and non-stop until the job was done and all the heavy furniture was put back to where it belonged. Our flooring is so beautiful, it's beyond what my husband and I envisioned!!! There was one small problem with a nicked floor upstairs, and Luis came in a day to repair the situation. Our home looks like a brand new house, and I can honestly say to all of you who read this long and strong review that YOU NEED TO CALL DUANE at Rancho Viejo Flooring and make an appointment immediately if you're in need of refreshing the look of your home, and getting a very good deal! Call Duane right away, friends!! You'll be walking on cloud 9 if you do! (949) 355-4444 read more

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Thanks to Duane and team at Rancho Viejo Flooring for the successful flooring project. Duane was able to help us find the correct flooring to complete our project on time and budget. It was great to have Duane's guidance on options during these uncertain supply chain times. The crew also did a great job throughout demo and install. If you have any flooring projects, I would definitely recommend contacting Duane! read more

I needed to replace the carpet in my house. Shopped around a lot of places and went with Rancho Viejo Flooring. Duane, the owner, came out on time and took measurements, made recommendations and gave me a fair quote. Angel, his installer came on time, and finish the job super quick and perfectly. RV flooring is my go to for future flooring needs. read more

Rancho Viejo Flooring - a room with a carpeted floor - Flooring Near Me - Ladera Ranch, California

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I couldn't be happier with the installation of my new flooring. From start to finish, it was a pleasure to work with Duane, and Elmer and his crew. All were respectful, knowledgeable, professional, and took great pride in their work. Thank you to all for making it a great experience. read more

Rancho Viejo Flooring - Beautiful new stairway. - Flooring Near Me - Ladera Ranch, California

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Duane was a pleasure to work with. We put in LVP flooring in our upstairs to replace the carpet, and it looks incredible! Duane was very professional, and he made the whole process so easy. I was pretty stressed with getting all of our belongings out of the way, but his team made it super easy. I would absolutely recommend Rancho Viejo Flooring for any upcoming flooring project. read more

Duane was great to work with, his crew was hard working and professional . Made the whole process so easy and smooth. Highly recommend.

My husband and I are so grateful that we were referred to Duane ! After getting screwed over by another installer a week before move in , i reached out to Duane and his team came to the rescue! He responded right away and was extremely accommodating to our wants and needs and made time to get the job done in between his crazy busy schedule. His team was in and out in two days. our flooring + new baseboards & carpet look amazing !! He is very fair priced and we are very very happy customers! We will be referring him to all our friends and family. Thanks so much , Duane ! read more

Rancho Viejo Flooring - After day one of install , down stairs was finished and demo upstairs. They finished the rest of the house + baseboards the following day. - Flooring Near Me - Ladera Ranch, California

This is to respond what the business owner's comments below on 7/5/21. Everything he said is a lie! Prior to the installation, the owner did NOT communicate to us or even mention that the bullnosing wasn't going to match with the stairs we picked. He also never brought up any manufacturer rep to to assist with the process of choosing the bullnosing. This was his first wrong-doing. Second, the owner never showed up during the installation process and he never came to check the finished work. His crew was fine, they did what they were asked to I don't blame them. Unlike the owner, they were honest people, they told the owner towards the end of second installation day that they would need to come again next morning to fill the holes on the baseboards because they couldn't finish everything, but the owner just told them to rush and leave without filling up my baseboards which was unbelievable. The owner does not care how much I was unhappy with the bullnoring and why he didn't communicate that to me prior to the installation. I've been trying to get a hold of him and I even visited his shop wanting to find a solution with him but he just keeps ignoring my calls and texts. I never asked for a full replacement of stairs. All I asked was to replace the bullnose as a lot of them have obvious burn marks and they do not look good! His installation crew even told him themselves the bullnoring we have is completely different from the stairs and the owner was supposed to come to my house to take a look himself but he never showed up or showed any good willingness to work with me to find a solution. So what he commented below is just a big lie. I'll be more than happy to communicate with him and work with him on coming up a solution that we both can accept. All he needs to do is pick up the phone and call me back that simple. You got my phone number, you know where I am, if you really care about your customer then you should not ignore them, and at least you should show up to take a look the material yourselves to understand why I am not happy with the result vs. hiding behind the screen and try to defend yourself with a bunch of lies. Do the right things to earn your money! Comment from Duane P. of Rancho Viejo Flooring Business Owner 7/5/2021 Prior to the installation Both above customers understood and acknowledge that natural real wood had variation and that the bullnosing came directly from the manufacturer . The manufacturer rep was involved in this process and assured that it was very higher variation grade wood . We attempted to replace the bullnose that they were most unhappy with ,as a courtesy , but they rejected any attempt other than full replacement of stair . This was a wood floor that they choose in order to attempt to match an already existing wood floor . I am happy to continue to work on coming up with a solution but seems like they are not willing to communicate with me directly but rather post . This has caught me by complete surprise since they loved the quality of the installation and service up to the point of the stairnose issue. I charged $9k for the entire upstairs and staircase to be specific . read more

I could be happier with the work Duane's team did on my stairs! He quickly responded to my request for an estimate and beat the other prices I was receiving by quite a bit! He was able to schedule the installation for the following weekend which was great! His team arrived on time in the morning and removed the carpet from the stairs, did all the prep work and installed new stair treads and risers. They put up plastic tarps to contain the dust but also cleaned up after the install. I love my new stairs! read more

Rancho Viejo Flooring - Before picture - Flooring Near Me - Ladera Ranch, California

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Would NOT recommend at all!! Please do yourself a favor and not use this guy "Duane". As a owner/contractor he didn't even show up to check the installation of the flooring. The biggest problem with him is he did NOT match the material we discussed and agreed! Bullnose and engineering flooring are completely different specs unacceptable. Please see the pictures yourself to understand. Anyone who knows about wood flooring they can tell from the pictures, they don't need any other information! Also this guys Duane is so irresponsible. He does not respond phone calls or text messages, and he even asked his crew to leave the job without finishing the baseboards that I had to fill out holes myself on every single of them! Unbelievable and Very disappointed choosing him for my project. I asked him to come check the bullnose himself, he said yes, but never showed up and then just disappeared! If you do a good job I would give you a good review, but you did not and you charged so much money for a very poor customer service and communication. These are not natural variations, these are two different wood materials and I did not agree to it! read more

Rancho Viejo Flooring - Not matching materials of bullnose and stairs!! - Flooring Near Me - Ladera Ranch, California

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I had a beautiful floor installed by Duane's crew about a year ago, loved the whole experience! Unfortunately, I had my third slab leak and had to watch as my gorgeous floor was pulled up only to be thrown away, completely soaked throughout my whole downstairs. Fast forward to today, Duane's crew just re-installed the same gorgeous floor and I couldn't be happier. Their attention to detail is remarkable and they always make sure that I am happy as the customer, plus the installers are super personable. I recommend RVF for your flooring needs! read more

Ordered hardwood to match our existing floors. Sadly the manufacturer changed the stain and we had to quickly come up with a solution with Duane to keep on our tight moving schedule. He was responsive, reliable, kind, and had amazing communication the whole way through the process. Our project even finished early! His crew was professional and easy to work with and his pricing was fair and competitive. Would absolutely work with them again and recommend them without reservation. read more

I highly recommend Duane and Rancho Viejo Flooring. After hearing about them from 2 other friends who were very happy with their experience, I decided to get a quote for upstairs flooring. Duane was extremely responsive via text and we had our quote within 24 hours. The install was quick and easy. The most notable thing about Duane is his service. He worked hard to get a perfect match for a finishing team, even coming back 2 weeks later to swap out for a better match. Truly appreciate this kind of service. read more

Duane and his team did awesome work! Not only did Duane use his network to get us the exact flooring we needed - direct from the manufacturer (it was a discontinued color and I couldn't find it anywhere), but he was able to complete the project within 10 days of me first contacting him. The work was done beautifully and his team was quick, detailed, kind, and fully cleaned up when they were finished. Looking forward to using RV flooring in the future! read more

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Last week we completed having the carpet throughout our entire upstairs and stairway replaced with LVP. From start to finish, Duane and his team at Rancho Viejo Flooring were wonderful. Duane was easy to work with and very accommodating to our busy schedules. He got our project scheduled quickly and started exactly on time. In the planning phase he was so patient with all our questions and changing our minds. He would text back with answers to any and all questions. His install team was extremely professional and respectful. I found this so comforting since it can be weird to have a team of strangers in your house all day long for a week. But they were all awesome. Our project had some unforeseen things once it got started, but Duane was communicative and honest with the additional cost (which really were minimal). Despite the few things that came up, they still finished on schedule. And our final floors are gorgeous!! We are so happy to have the gross carpet gone. I can't say enough positive things about our local Ladera business. Thank you Duane, Elmer and the whole team! read more

My sister bought a new construction home in Irvine, CA and wasn't sure to go with the builder or an outside contractor for her flooring. Rancho Viejo Flooring was highly recommended by a friend of hers who used them before. Duane (the owner) came onsite to do measurements and provided competitive pricing. His showroom had an abundance of samples so my sister could figure out what type of flooring she wanted. Her floors can be seen as one of the March 1​0​, 2016 photos posted. Duane and his team showed up on-time and did the entire place in 2.5 days. They covered up the major items in the house so debris would not get all over them. There were two damages from the installation but Duane fixed them by ordering the parts and having his crew come back onsite to repair. Overall, it seemed Duane was great to work with, knowledgable about his trade and his team did good work. I really like how the wood floors turned out. read more

A friend I trust referred Duane and I'm glad he did. Most everyone knows that finding a reliable and quality installer is not only rare but key to a good project. Rancho Viejo Flooring team were well skilled, took careful attention to my house and their work flawless. Also, they are very responsive which is important. read more

Great work!! On time, on time and done perfect. I would highly recommend using Rancho Viejo Flooring. read more

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Had Duane with RVF come out and do my floors. The process was super easy. Picked my hardwood floors and the team came out and installed it in a few days. This is the second home and RVF did both for us. Everything came out PERFECT and just the way we imagined it! 5 stars to Duane and team!!! Recommended to our neighbors who want new floors after seeing ours! Highly recommend to anyone. read more

Rancho Viejo Flooring - Flooring Near Me - Ladera Ranch, California

My wife and I bought our first property and had about a week to get the old carpets out and put in some new flooring. We got in touch with Duane after a friend recommended him. We are happy we did. He installed amazing looking laminate and got the job done quick. The master bedroom has a large set of closet doors that slide on a rail that goes in the ground. This rail was originally on the carpet and was removed and placed over the laminate during this process. When we went to put the doors back in, they didn't fit! Duane had the installer come back and fix the doors at no additional cost. Great customer service. We're really happy with the floors and with the whole experience. Duane gave us a competitive and fair price. I have already recommended him to my friends in the area, and will definitely hire him for future jobs. read more

Rancho Viejo Flooring - Flooring Near Me - Ladera Ranch, California

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I researched and researched and finally went with Duane and am so happy i did! The floors got done in a day and a half and I am over the moon about them!I Very fair price. His crew was extremely professional and cleaned up everything! Took the trash with them! read more

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I highly recommend Rancho Viejo Flooring!! I've been wanting to replace the floors in my home for years and Duane made it an absolute painless process. RVF has a great selection of floors to choose from and the customer service from Duane was impressive. He was on time, professional, and delivered on all aspects of my project. I truly felt like a valued customer. More about the project: I had both ceramic tile and glued down hardwood floor (builder grade) and had heard horror stories about how hard it would be to demo. Duane and his excellent installers (led by Merlin) completed the demo in less than a day. In fact, the entire project was done more than a day ahead of schedule. Duane kept me updated during the process via text and his team left my home neat and cleaner than I expected. I will definitely be calling RVF when I tackle my upstairs floor in the future! read more

Rancho Viejo Flooring - Flooring Near Me - Ladera Ranch, California

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We had a great experience working with Duane at Rancho Viejo flooring. He was honest, and reliable. He delivered on time and his crew is hard working and did what it took to keep the install on track. We are thrilled with our new flooring. European Oak 9"wide board. read more

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Duane and his crew were wonderful and saviors for our flooring install in late Aug 2019. RVF was referred to my wife by her community "Moms" social media page. After an awful experience with a flooring contractor associated with Floor N Decor, RVF rescued the project and was able to provide a satisfying solution. Duane was very accommodating answering numerous questions, patiently explained project timing and RVFs installation method as well as walking us through styling recommendations/options. The RVF crew was very efficient, clean and completed the install quicker than anticipated, outperforming the estimated timeline. The flooring change has transformed the look of our home which was beginning to appear dated. We intend to call on Duane/RVF for our next project - upstairs carpeting and baseboard upgrade. I highly endorse Rancho Viejo Flooring. read more

Rancho Viejo flooring is the absolute best!!! I have gone through multiple remodels and have experienced flooring being done on multiple occasions and this was the best experience I have ever had. Duane is incredible and has awesome advice and expertise to offer. He can always be reached and is always available which is huge with such important and big projects. His installers are the best. Extremely professional, respectful and friendly. Very detail oriented and go above and beyond. I will never use another person for flooring and I will be recommending rancho viejo flooring to everyone. It could not have been a better experience!!! And the final product left us speechless. We could not be happier!! read more

We shopped around to replace our laminate wood & tile flooring for vinyl waterproof throughout. Duane gave us high quality options including baseboards replacements for better pricing then commercially advertised competitors. His showroom had many quality and price range selections and allowed us to see the product in our home at our convenience and time frame. He is easy to work with, worked hard to earn our business and was flexible with our time frame. His crew in our home was respectful and hard working and did a great job with installation. Our only mark down from 5 to 4 stars is because they stayed late the last day to hurry and finish rather then come back the next. I wish we would have known that earlier in the day so we could plan our evening accordingly. Check out RVF! Quality, pricing, and service is great! read more

RVF was a complete lifesaver! Duane and his crew came to the rescue even after giving them such short notice about a deadline I needed to meet! My house went thru a terrible slab leak that destroyed my floors. After a few flooring contractors, literally nothing got done with my floors. Duane was recommended by my daughter's second grade teacher and she raved about how much she loved her new floors. I immediately called him after my parent/teacher conference meeting and we were able to schedule an appointment right away. Duane was so accommodating with my busy schedule and was willing to meet me after hours because I didn't get off work til 5pm and being a single mom, it's super tough getting any appointments down during business hours. He arrived in a timely manner, immediately got to work with measurements and gave me some options. He was very straight to point which I appreciate. With a short deadline, I needed to pick my flooring quick. Again, Duane was very accommodating. He made himself available at his showroom during my lunch hour and let me take home 4 sample pieces. I found my piece, scheduled installment date(after moving his schedule around to make my deadline work) and the rest was history. His crew came in, took over my place and was able to finish my floors and baseboard in one day. I was very impressed with their work and craftsmanship. Duane was also very patient and answered all of my annoying (more nervous/second guessing) questions. Rest assured, I put my trust in him and I'm so glad I did. I couldn't be more happier with the results and the fact it was done the day before my deadline! Highly recommend RVF to all my family and friends! You won't be disappointed! Thank you! read more

Rancho Viejo Flooring - Flooring Near Me - Ladera Ranch, California

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Amazing work! From start to finish, working with Duane was fantastic. He is so knowledgeable and was extremely helpful in guiding me through the process of selecting and purchasing carpet. The installation by Angel was quick and clean and the finished product is gorgeous! read more

We love our new floors! Duane was very responsive, professional, and reliable. His crew was top notch, very professional, meticulous and left a clean work site each night. We highly recommend Rancho Viejo Flooring! read more

This company is great. They were referred to me by one of my customers. I'm an air conditioning contractor. My wife contacted Duane, the owner. He came out worked with her on product and pricing. His installers were professional and up of the highest quality. They paid attention to every detail of the job. The experience of getting new floors could have gone better. Their pricing is very fair also. I will be referring this company on a regular basis. Highly recommended. read more

My husband and I highly recommend Rancho Viejo Flooring, owned by Duane Padilla! Initially, we researched several flooring companies and were not comfortable to move forward with our project. By happenstance an acquaintance of ours just completed a floor project and referred us to Rancho Viejo Flooring. She also allowed us to see the outcome of her floor project and we were immediately sold. From the beginning, Duane made our experience seamless. He was accommodating to our busy schedule and my fussiness. Given our project was relatively big and our first floor project, I was cautious about every move. I even second guessed our color selection thus leading to ambivalence. Duane was super patient and increasingly supportive. He answered all of my questions, validated my concerns and offered honest opinions, guidance, and expert knowledge. He even figured out a way for me to see the vision. I appreciate he did not drive his own agenda. I never once felt pressured. When it was time to draft and complete the contract, Duane provided a thorough explanation (I had a lot of questions) and he also worked collaboratively with us to make sure the contract was inclusive of all of our needs. We felt secure moving forward, no doubt. When it was go time, lead installer, Elmer and his crew showed up and worked their magic. They are professional, skilled, clean, hardworking and fast. Truly AMAZING. Throughout the project I received multiple check ins from Duane to ensure all was well and also to receive updates on the project; consequently facilitating a clear line of communication. Rancho Viejo Flooring exceeded our expectations! We couldn't be happier with our floors. Everyone loves our floors. We have zero complaints and are so happy and grateful we went with Rancho Viejo Flooring because as we all know, this kind of project can easily go awry. We highly recommend Rancho Viejo Flooring without reservation! Thank you, Duane! Thank you, Elmer and crew!! read more

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