[[HIGHLIGHT]]Excellent experience with my carpet stair installation![[ENDHIGHLIGHT]] I sent photos and measurements to several flooring companies. Many never responded, and others came back with prices that were far higher than expected. [[HIGHLIGHT]]Mac Flooring responded quickly, provided a fair and competitive quote, and scheduled the installation right away.[[ENDHIGHLIGHT]] The installers were professional, courteous, and efficient, and the finished stairs look fantastic. I would definitely use Mac Flooring again and highly recommend them! read more

MAC Flooring & Interiors - Stairs - Flooring Near Me - Laguna Hills, California

I'm still reminded daily of their install and lack of attention. When I pointed out the same board pattern repeated four times (that were all side by side), they wanted to charge me for fixing it. At this point, they had worn me down by their endless issues and I couldn't take it anymore. Avoid them read more

MAC Flooring & Interiors - Repeated pattern with four boards next to each other - Flooring Near Me - Laguna Hills, California

We chose MAC Flooring & Interiors for the installation of our new carpet and baseboards. [[HIGHLIGHT]]After seeing their reviews on Yelp, we stopped into the showroom to see their selection of carpets. There were so many choices and we took some samples home to make a final decision on what we wanted.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Once that was done, Tanner came out quickly to measure and everything was ordered.[[ENDHIGHLIGHT]] Originally they thought 2 weeks to get the shipment in , but by the end of the first week it was here and we were able to schedule the carpet installation. About a week after that the baseboards were put in and painted. Each of the crews showed up on time, were very pleasant, worked efficiently, and cleaned up each day. [[HIGHLIGHT]]Everyone we dealt with at MAC Flooring was so helpful, we really appreciated it.[[ENDHIGHLIGHT]] We can now enjoy our updated home! read more

Kristin, Kindra and Tanner were amazing to deal with our carpet installation, twice! They helped us use our Shaw carpet warranty to replace carpet that had worn poorly. They made the claim process seamless and easy. Today our new carpet looks beautiful and the men that did the install were also very professional and kind. When we redo our house flooring we will definitely use Mac Flooring again. We highly recommend this company and their professionalism. 5 STAR service that counts! Thank you Mac! read more

MAC Flooring & Interiors - New Shaw carpet - Flooring Near Me - Laguna Hills, California

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I cannot recommend this business more highly. [[HIGHLIGHT]]From the start, their customer service was excellent.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Thalia was at our home on a Sunday in order to get measurements done.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Kindra was such a delight and help with my flooring selections.[[ENDHIGHLIGHT]] I had a number of calls with the owner, Kristen who was so professional, reasonable, and a pleasure to work with. Anthony and his crew were such hard workers and did a beautiful job with the demolition of my termite eaten, wood floors. I'm sure it was not an easy job! Arturo and his crew did an expert job on a very difficult, patterned carpet. Had he not had been so experienced or paid attention to detail, it could have turned out funny looking. Working with MAC flooring was a true pleasure and worth every penny! read more

MAC Flooring & Interiors - Flooring Near Me - Laguna Hills, California

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I got what I felt was a very high price on the estimate for the carpet I wanted. I ended up finding the exact same thing for almost 50% less at a different store. read more

Amazing experience with MAC flooring & interiors! [[HIGHLIGHT]]They communicated well throughout the process, helped me pick out my flooring, and gave lots of great tips with overall design.[[ENDHIGHLIGHT]] I was really impressed with all of the options they had, and how quickly they moved. I highly recommended them! read more

[[HIGHLIGHT]]Could not have been happier with MAC Flooring.[[ENDHIGHLIGHT]] They gave us a good price, were on time, on budget and did absolutely outstanding job on the installation of our limestone tile. In addition, their installers were polite and courteous and did a great job of cleaning up when the project was completed. Would highly recommend them! read more

[[HIGHLIGHT]]We had an excellent experience with Mac Flooring from start to finish.[[ENDHIGHLIGHT]] Tanner was knowledgeable, professional, and incredibly helpful throughout the process, making everything easy and stress-free. Kristen, the owner, clearly takes pride in her business--her care and attention to detail truly show. The carpet we chose is the plushest, most comfortable carpet we've ever had, and it completely transformed our space. On top of that, the prices were very competitive, especially for the quality we received. If you're looking for top-notch flooring, great customer service, and a team you can trust, I highly recommend Mac Flooring. [[HIGHLIGHT]]We couldn't be happier with the results![[ENDHIGHLIGHT]] read more

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Went to Mac flooring to replace our carpet with either vinyl or hardwood. We have kids and wanted long lasting and easy to maintain and also low voc, low chemical floors. They helped us figure out which brand to buy and introduced us to an organic, no chemical flooring that has real wood in it vs printed plastic. [[HIGHLIGHT]]I'm glad we talked to them and viewed the samples in person otherwise I would have never know about this brand.[[ENDHIGHLIGHT]] We found the exact color and style for our home. I was concerned about how they would install in our 2nd floor since we had furnitures, toys etc and they made it easy by offering moving services - they moved everything out of the way, covered our items and made sure to take care of our belongings. Their crew was polite, on time, and cleaned up after themselves daily. I'm very happy with the floors, installation, communication, and service. They met their quoted projected times and their quality of work is top notch. I would hire them again! read more

Highly recommended store and service in OC, CA MAC provides great selection of flooring and interiors along with accurate, clean and fast service. Totally, great value! Ves , Aliso Viejo read more

Went to MAC Flooring after getting a few quotes and they stood out right away. [[HIGHLIGHT]]The showroom in Laguna Hills has a great selection -- wide plank hardwood, luxury vinyl, tile, carpet -- and the staff actually listened to what I wanted instead of pushing whatever they had too much of.[[ENDHIGHLIGHT]] Installation was handled by their own crew, not a subcontractor, and the attention to detail showed. They took their time around the transitions and baseboards, and everything lined up perfectly. A few small adjustments needed after the job were taken care of quickly without any hassle. read more

[[HIGHLIGHT]]Great experience from start to finish.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They let me take home as many samples as I wanted and helped me in the decision making.[[ENDHIGHLIGHT]] The installers were exceptional. read more

We've used Mac Flooring for years and most recently when we moved in to a new house over Christmas. [[HIGHLIGHT]]Kristin and team are super professional and make the whole process so easy.[[ENDHIGHLIGHT]] The standard of work is exceptionally good and if you need advice on what you should choose you can rely on their excellent taste. read more

Great company had a wonderful experience getting my flooring done. Would def recommend.

I am so happy we chose MAC Flooring and Design to do the flooring in our home. The floors look amazing and everything is so clean. I noticed too our allergies have improved with the removal of old carpet. Dawna scheduled an appointment right away and gave us a great quote. I confess to not getting any other bids due to their online reviews. Brandon and his crew started right away and they finished the job in 3 1/2 days. Brandon and his crew were respectful, professional and fast. I recommend calling them first for all your flooring needs. read more

[[HIGHLIGHT]]During our mini-renovation, working with Alex, Matt, and owner Kristin Giebler was an extremely positive experience.[[ENDHIGHLIGHT]] We replaced the bathroom floors, the kitchen countertops, and the kitchen backsplash and MAC Flooring did an exemplary job of providing expert guidance, scheduling, and top-notch craftsman who completed each job to our complete satisfaction. [[HIGHLIGHT]]All calls, texts, and emails were answered in a very timely fashion by all parties and specific details concerning scheduling and installation were explained thoroughly so that we fully understood the process.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]We are thrilled with the new look our home needed, and MAC Flooring & Interiors made this look a reality.[[ENDHIGHLIGHT]] read more

MAC Flooring & Interiors - New kitchen counters and backsplash - Flooring Near Me - Laguna Hills, California

My wife and I stopped by to gather some information for a possible future project. Staff here is very welcoming and had Tanner work with us. He was excellent, explained things clearly, offered suggestions, his knowledge was impressive and he wasn't pushing a sale. Exactly why I wanted to visit this business, they have great reviews. We selected carpet, and arranged for installation. Carpet was installed 2 weeks later by a hard working crew of 3 . They did an amazing job moving furniture, cleaning the floor and laying the new carpet. We are very happy with the entire process. Tanner was there from start to finish, answering questions, offering suggestions and arranging delivery with installation. Great company for all your flooring needs. We definitely recommend!! read more

[[HIGHLIGHT]]The owner, Kristen, knows her stuff.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I explained what we needed and our color palate and she was able to show us carpet in various price ranges that would meet our requirements.[[ENDHIGHLIGHT]] The price was right and within a week we had beautiful floors! Her staff moved all our furniture without breaking or scratching anything. I would definitely use her again. read more

[[HIGHLIGHT]]MAC was a pleasure to work with.[[ENDHIGHLIGHT]] Everyone on their team was hardworking, friendly, professional, and honest. I would recommend them to anyone looking to have their floors done. They did a beautiful job on my flooring project and went above and beyond to make sure I was satisfied. 5/5 read more

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We had our carpet installed 5 years ago. [[HIGHLIGHT]]The showroom was nice and the salespeople helpful.[[ENDHIGHLIGHT]] The install was awful and the carpet is thinning out in certain non high use areas, even though we got a "high quality" one. The carpet wasn't tacked down correctly. Pretty awful work and quality of product in relation to the price. I wouldn't trust them to do the rest of my house. Even if they sub out the installers they should be following up on the quality. Installers did just enough to make it look good and get paid. read more

The most efficient and excellent flooring company that I have used in my 74 years. The sales person was knowledgeable and helped me choose the best flooring for my home. The installation team efficiently moved all my furniture, threw concrete expertly and laid the floor beautifully. They then moved all my furniture back and cleaned my floors impeccably. The installation manager was the best and held my hand throughout the installation. I HIGHLY recommend this flooring company. read more

MAC Flooring & Interiors - My new crafting room - Flooring Near Me - Laguna Hills, California

This company is outstanding!!!! Tanner Thee was our Sales Consultant. He did an awesome job of explaining how to determine the right flooring for our home. He was a huge help during the selection process. They have so many wonderful and different flooring samples to choose from. The installation team was fabulous!!!! Chris installed the linoleum in our kitchen and it turned out beautiful! He took care to make sure the walls were not damaged during installation and he placed lovely trim as the border surrounding the floor. The team of Julio, Alex and Martin (I think that his name is Martin. Sorry if it's not) installed our carpet throughout the home. It was fascinating to watch the process. You cannot see any seems where they had to join two pieces. It's amazing! The entire experience was outstanding!!!! I highly recommend MAC Flooring. The price is right and the results are amazing!!!! read more

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We used MAC flooring for a bathroom remodel and complete floor remodel throughout our home. From start to finish they were timely, professional, and provided excellent service. We worked with Tanner, Matt, and Kristin, who make an amazing team - helping with design recommendations and were patient with us as we were new to this process. read more

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[[HIGHLIGHT]]Amazing store! As a designer in OC, this is an amazing one-stop shop for me while I source materials for projects.[[ENDHIGHLIGHT]] Not only does MAC have the best flooring, they also have cabinetry, stone, furniture, and everything you could need for a project. The selection is top notch, their showroom is beautiful, and their customer service is unmatched - I fully trust them to take care of my clients, and I couldn't recommend them more!! read more

I highly recommend hiring (Mac Flooring) for your project. They have done several jobs for me and I am pleased with each one. they show up on time, they run a clean job and they finish on a timely manner. read more

[[HIGHLIGHT]]MAC Flooring & Interior was wonderful to work with.[[ENDHIGHLIGHT]] They did a great job installing our carpet. Kristin and Kindra were professional to work with. The carpet looks excellent, and they left everything clean and tidy. I would definitely recommend MAC for carpet installation. read more

We just finished having existing laminated wood removed and a beautiful porcelain wood grain floor installed by MAC throughout our entire first floor. This was quite an involved project including the kitchen, den, office, powder room, laundry room and closet. MAC moved and reset kitchen, laundry, and powder room appliances and fixtures. The fit and finish of the porcelain panels, baseboards, and full function of the appliances and fixtures was wonderful. Matt, our project manager, maintained incredible communication with us throughout the project. I am more than satisfied with the quality, attention to detail, and commitment to customer satisfaction. Well done! read more

[[HIGHLIGHT]]MAC Flooring was great to work with from the office to the installers.[[ENDHIGHLIGHT]] They were fast and clean. They really took care of me when I had to have my new carpet replaced because of a flaw in the manufacturing of the carpet. read more

Was looking for a company earlier this year to assist w/ the remodel of my parents condo in Dana Point. The scope of the work included renovation of the kitchen and 2 & 1/2 baths as well as replacing the flooring. Interviewed 4 contractors and ended up going w/ MAC Flooring & Interiors as we concluded they would be the best to execute the project in a timely manner with a fair price - and they certainly didn't disappoint. The entire experience from the initial meetings w/ Tanner (the flooring expert), Matt (the project manager), and Kristin (Owner and designer) to the very end of project was outstanding. Partnering and communicating with Matt was excellent throughout the entire project, and he seamlessly worked w/ other contractors hired to paint & replace doors and closets. After visiting the property at the beginning of the project Kristin had a keen sense of what we were looking to accomplish and delivered in effortlessly suggesting the perfect design elements like flooring and tile. She stayed involved every step of the way, meeting us at the house at key points during construction. Pricing was competitive, and we felt we received value for money. There were several change orders but all of them were either due to scope changes we requested or things out of their control. Like with every big project like this there are hiccups but all of them were addressed in a timely manner to our complete satisfaction. When we chose them at the end of Feb we asked if they could start work 3rd week of April and we were happy when work started on time. We were pleased that they completed all the work in 3 months. MAC Flooring & Interiors is more known for their flooring work, and they certainly didn't disappoint with beautifully installed laminate flooring. Their remodel work was just as impressive, though - the kitchen and bathrooms turned out great. If you are looking for a contractor for an interior remodel they are the real deal - they took our vision and made it come to life! read more

They tried to jack the price up after agreed price. The materials were good. They charged me to get it to their shop.

Huge selection and great customer service! [[HIGHLIGHT]]Kindra was super helpful, and everyone was very nice.[[ENDHIGHLIGHT]] I'll definitely be back. read more

MAC flooring was awesome. Super professional. [[HIGHLIGHT]]Always called us right back if we missed them.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Customer service was 10/10.[[ENDHIGHLIGHT]] Ask for Kindra. She was the best. read more

[[HIGHLIGHT]]Great to work with.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Amazing customer service and a wonderful experience to work with MAC.[[ENDHIGHLIGHT]] read more

This review is a bit overdue but I wanted to say that I replaced the carpeting in my home last year, and Kristin was amazing - she made the process very easy by showing up with carpet options that would meet my needs so I didn't have to go into the store and be overwhelmed with all the options - although if you wanted, you could go into the store to see everything as well - and helping with my selections based on the surrounding floor/wall colors in the house. She didn't try to upsell me, and she made the whole process of getting new carpet easy and no fuss. I would use them again. read more

I cannot say enough great things about my experience with MAC flooring. I recently replaced my entire downstairs floor with LVP and used MAC for the materials and supplies. I had been to multiple other flooring stores and was struggling to choose colors and materials from the tiny samples they had available. MAC has a wonderful selection to look at in the show room and they sent me home with showroom sized samples which made all the difference in helping me make my decisions. Tanner Thee, the customer service guy who worked with me, made sure I ordered the correct under layer and other needed supplies. I let Tanner know the date my demolition was starting and he made sure that my flooring was in their warehouse before we needed it. Pick up is by reservation and they had someone there to help my installer load everything onto his truck. I had to go back to pick up some quarter round and molding and that was taken care of quickly and efficiently. They also sell baseboards so you can get everything you need in the same place. Prices were competitive with other places I looked but the customer service was what really stood out. Totally next level. MAC can provide any type of flooring including, carpet, tile, wood and synthetics. They also can provide installation if you need it. I will definitely be back for my next home project! read more

Excellent service. Lovely carpet. Really really really really nice people. It's a woman owned business so love to support that! Just be sure to have a conversation about padding. We didn't go into that and in the end, I was not satisfied with the bounce or padding of the carpet. I did get low pile. But I've been on low pile carpet that had more padding/bounce. This would've been solved with a conversation. So just be sure to have it. read more

I had Mac Flooring install luxury vinyl in my home and I love it. From the start, their showroom was stocked with all up to date options and the sales staff knew how to point me in the right directions. During install, the crew was respectful and hardworking. We are very happy with the finished product and process. I highly recommend this company. read more

Salespeople are pretty suspect. They 'measured' the area for carpet almost 200sf more than competitors. Then tried to hide that fact by quoting without mentioning square footage. read more

Of all the contractors and companies I've ever worked with when it comes to home improvement projects, none of them ever had their owner call me to ask about my experience in detail and find ways to make my experience with them better. I'm so impressed and appreciative that the owner, Kristen, called me to apologize and actually have over a 30 minute conversation with me about my experience. I'm just one customer to them, and yet I felt like a very important one since they took the time to follow up with me and did everything to make my experience better. After speaking with the Mac Flooring team, I do look forward to working with them on another project, because at the end of the day, no company is perfect and the most important thing is empathy for their customers, which they have proven to me that they have. read more

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