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    McKinley Rand E

    3.5 (6 reviews)
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    2 years ago

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    3 years ago

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    4 years ago

    I go twice a year for tooth cleaning and an occasional filling. The hygienist and Dr McKinley have both been excellent for my needs

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    4 years ago

    Been going to Dr. Mckinley for several years and have always had a positive experience, both with him & his staff. Highly recommend!

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    8 years ago

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    10 years ago

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    Aspen Dental - Battle Creek, MI

    Aspen Dental - Battle Creek, MI

    2.1(36 reviews)
    2.8 mi

    *problem has been solved, this is my original comment with 1 star rating* "They will quote you a…read moreprice and have you pay it upfront, they trick you into thinking that quoted price is what you will pay. Once they con you into getting the procedure done they will hit you with a bill almost twice the quoted price you already paid. They blame the insurance but these scam artist knew exactly what the were doing. Do not even step foot in the door." *edit* After having a conversation with the VERY helpful employee that commented on this review, she was able to figure out the error that led to us being charged the extra amount. We went from owing 450 to getting a refund of 48$. Im very happy with the follow up that I got, my problem has been solved and I now know it was a billing error. I no longer think Aspen Dental is trying to rip you off, it just seemed like it when the original employee I talked to brushed me off and blamed insurance. Im going from 1 to 3 stars, the lady who helped me deserves 5, but the lady I talked to originally wouldn't even bother looking at the situation and dismissed me as if I just didn't want to pay my bill.

    I arrived to my appointment and checked in 20 minutes early. Receptionists (all sitting at the…read moredesk) proceeded to carry on a personal conversation for a few minutes while I stood there waiting to check in. Finally checked in and sat down to wait. I began to watch people walk in and get called back, while I am still sitting there waiting. I waited another 30 minutes. I finally went up to the receptionist and asked if they forgot about me. She proceeds to tell me that the Dr is running behind, and I will be called back shortly. I asked her why I wasnt notified of this and given the choice to wait or reschedule. She couldn't give me an answer. I told her I was leaving and NOT rescheduling, and the office/staff are very unprofessional. I received a blank stare. My guess is while carrying on their personal conversation, I was not checked in and "Dr is running late" was an excuse. If it was an excuse, be professional and own your mistake. I have been to two locations, and both are lacking in professionalism and good customer service. I will not be recommending Aspen Dental and in fact encouraging you run. Run as fast as you can and never second guess your decision!!

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    Aspen Dental - Battle Creek, MI
    Aspen Dental - Battle Creek, MI
    Aspen Dental - Battle Creek, MI

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    Brite Dental Partners - Dr. Brady Thayer at Brite Dental Partners in Battle Creek, MI

    Brite Dental Partners

    3.5(2 reviews)
    2.2 mi

    A very caring group of dental professionals! They are there for every need and some you didnt know…read moreyou needed. I had implants put in today and no problems, every thing went as planned!

    We were transferred to this office when our dentist retired, it was right before a scheduled…read morecleaning so we kept our appointments. The cleaning went fine and in the course of having the X-ray it was determined that I needed to have a crown. I checked out and was given the cost estimate for the crown. we set that up for 2-1/2 weeks later, I paid the estimate and came back for the procedure. Some time after the procedure was complete they told us they did not take our insurance. This certainly would have been something to tell us before an expensive procedure. They told me it was my responsibility to check that. Technically that is true and if I had been searching out a new dentist for myself that is what I would have done. There was a bit of trust on our part that our old dentist had considered this when selling his practice, we assumed the new dentist took our insurance. It also seems to me that people whose job it is to bill patients and work in this capacity 40 hours a week should have recognized and alerted us to this fact that they didn't take our insurance. The service was fine for the hygienist and dentist but horrendous service in the front office.

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    Brite Dental Partners - The conveniently located Brite Dental Partners office in Battle Creek, MI

    The conveniently located Brite Dental Partners office in Battle Creek, MI

    Brite Dental Partners - Brite Dental Partners' modern treatment room equipped with advanced technology for precise care

    Brite Dental Partners' modern treatment room equipped with advanced technology for precise care

    Brite Dental Partners - Brite Dental Partners dental office in Battle Creek, MI

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    Brite Dental Partners dental office in Battle Creek, MI

    McKinley Rand E - oralsurgeons - Updated June 2026

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