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Randstad

3.8 (9 reviews)
Open 8:00 am - 5:00 pm
Updated over 3 months ago

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The Help Company

The Help Company

4.2
(168 reviews)

If I could give this service 0 out of 5 stars, I would…read more First, I want to acknowledge how wonderful Naomi was when she helped place me in my first role. The second recruiter I worked with, Michelle, was also an absolute angel. She was supportive, kind, and communicative throughout the process, and I truly appreciated working with both of them. Unfortunately, my experience with the owner, Claudia, was the complete opposite. I have never in my life worked with someone as unprofessional as she was. To provide context, I was matched with two ultra high net worth clients through this company. Both individuals turned out to be extremely emotionally abusive. I have worked in the celebrity industry since I was 20 years old, and by the time I worked with these clients at age 31, I had never encountered behavior to that degree. While I understand that the company's priority is to place candidates and generate revenue, there should have been transparency about the individuals they were placing me with. In my experience, Claudia was only kind and engaged when a placement was made and the company was earning money. During my second placement, I gave a two week notice due to the increasingly toxic and emotionally abusive behavior I was experiencing from the client. One week into that notice period, the situation escalated further and I made the decision to leave the position early. I had previously been transparent with Michelle about my concerns and my desire to leave the role. At one point, the client contacted Claudia and shortly afterward Claudia left me a very aggressive voicemail referencing an NDA and accusing me of disclosing information about a previous employer. This accusation was completely unfounded. The previous client I worked for through this company was already listed on my resume, so there was nothing confidential about that information. I chose to respond by text message because I did not want to engage in a heated conversation when I knew I had done nothing wrong. Claudia's response to my message was simply a vomiting emoji. I found this reaction extremely unprofessional and inappropriate, especially given the circumstances I was dealing with at the time. The company and employer also made several accusations about my conduct. Ultimately, I provided the California EDD with substantial documentation covering the three month duration of my employment, including text messages, emails, and medical documentation. After reviewing the evidence, the judge ruled in my favor and granted unemployment benefits. It took me nearly two years to feel comfortable enough to write this review because of how stressful and traumatic the experience was. My hope is that no one else is placed into situations like this without transparency or support. I sincerely hope the company reflects on how candidates are treated moving forward.

You interview there, they tell you you're great, your resume is good. You feel positive about…read moregetting a job through them. You apply to every job that you discussed in your interview, you email, you call, you do all you can, to be met with nothing, job after job. Month after month. In the beginning you think you'll probably be a priority for the next job since you didn't get the other one. Again nothing. You hear nothing from them. No emails, no calls. A complete lack of respect for your time. A complete waste of time.

Pocketbook Agency

Pocketbook Agency

4.6
(177 reviews)

I had the pleasure of working with Veronica "Vee" at Pocketbook and from our very first…read moreconversation, I knew this experience would be different. Vee keeps things real while still being incredibly professional. She took the time to understand my personality and who I am, not just what is on my resume. There is so much more to a person than what can fit on a resume, and Vee has a true gift for seeing beyond job titles and responsibilities. She understood what I was looking for and helped connect me with an opportunity that was the perfect fit. Within a week of connecting with Vee, I was offered a role. I felt like I had my own personal lawyer in my corner! Supporting me every step of the way. I never could have imagined having such a positive and pleasant experience during a job search. I am incredibly grateful for her support, genuine care, and ability to see the person behind the resume. I highly recommend Vee to anyone looking for a recruiter who truly takes the time to understand you and advocate for you.

Working with Saaya and Veronica at Pocketbook Agency was an outstanding experience from start to…read morefinish. I was guided and supported through what was a long and at times challenging interview process. They both took the time to truly listen, coach me, and keep my confidence up through every stage of the process. Offering me thoughtful guidance and always delivered with warmth and professionalism. Together, Saaya and Veronica make an incredibly powerful team. They complement each other perfectly -- bringing professionalism, genuine respect, and a human touch that is rare to find in recruitment. If you are looking for recruiters who will truly advocate for you, take the time to understand your goals, and stand by you through the highs and lows of a job search, look no further than Saaya and V at Pocketbook Agency. They have earned a client for life and a good friend!

Randstad - employmentagencies - Updated July 2026

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