Roof and solar bracket repair. Hard to say what the quality is until we have some serious rain, but the workmen were kind and seemed to know their jobs and had been with the company a long time. The kept a clean jobsite and we're respectful of me and my property. It only took them 3 consecutive days to complete the work. The are licensed to do roofs and solar. I recommend them. read more

After receiving several quotes, we hired Raneri & Long for a roof replacement. While I appreciate that they pulled permits promptly and handled the final re-inspection smoothly, the overall experience was frustrating due to poor communication regarding massive cost overruns and a serious safety hazard left behind. The initial estimate of $20,000 ballooned to $32,000 (~$31,000 after a ~$1,000 credit) on the final invoice sent via email. While they noted wood replacement, they could not provide comprehensive photo documentation to justify charging for extensive plywood, fascia, shiplap, and rafter board. For context, they billed for replacing 294 linear feet of fascia board, whereas subsequent measurements and estimates from two professional painting companies confirmed the home's total fascia is only around 250 linear feet. Communication and safety were major issues throughout. When I pointed out during the final walkthrough that nails were scattered all over the yard, the representative claimed he had already used a magnetic sweep. Just one month later, my tenant borrowed a magnet and collected a box of hazardous nails--including dangerous push-pin style nails left pointing upward. While they did pull the required permits before starting and fixed missing edge-tile nails promptly, the lack of transparency on unexpected wood replacement costs and leaving sharp, dangerous construction debris in a tenant's yard makes this a 1-star experience. read more

Raneri & Long Roofing and Solar - Nails collected one time after project completion - Roofing Near Me - El Cajon, California

Excellent roofing company, professional, honest and easy to work with. Justin provided a thorough explanation of the status of my roof. He told me I didn't need to replace it at the time of the review and gave me an estimate of when to replace it. Contract was clear, concise, and straight forward. Property was kept clean during the process, employees were polite, solar panels removed and installed at end of the process with no issues. Great job, thank you. ME read more

Excellent East County Roofing company! Would highly recommend. Straight forward pricing with honesty and integrity, no gimmicks or up sales after contract was signed. We had many choices of other companies that service our area but chose them for our roofing replacement, 30 year old roof replacement. Showed up as promised, respected our home and property, worked extra hours to beat a pending storm that was coming. No issues after storm came through. Thank you R & L Roofing. Appreciate your professionalism on a job well done. Randy & Kathy read more

Would NOT recommend. Low-Quality Work and distrust. We had a negative experience with Raneri & Long. After researching companies and receiving several quotes we settled on Raneri & Long. Everything was fine until the work started. Attempts to cut corners were made by installing a new roof over dry-rotted and damaged wood--even though the estimate clearly stated that replacing damaged wood was mandatory. Communication was lacking during the installation and there was not onsite project manager as stated. I personally inspected the work each day identifying several discrepancies with the work. This was chalked up to a "language barrier" and a "miscommunication". The dry rotted and damaged wood was ultimately replaced, but it was because I inspected the installation job myself. To make the experience worse, the roof leaked in the garage during the last rainstorms a few weeks ago. They came and made repairs, however, the leak should have never happened on a brand new install. The gutter installation was shoddy and sloppy. There are several scratches and globs of sealant which I was told "the bigger the blob the better the job". When expressing our concerns with the owner we were met with childish push back and told "you've never made a mistake?" Well not a $30k mistake. I strongly advise anyone considering Raneri & Long to think twice. The work is shoddy and low quality. read more

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We had a dozen different companies come out to provide quotes. Raneri & Long was the most professional straight forward presentation. No gimmicks or pressure. They were not the least expensive and far from the most expensive quote we received. We decided to proceed with them based on other reviews and we definitely made the right choice. They were on time every day, respectful of our home and they did impeccable work. It's rained a couple times since the roof was completed and we've had zero issues. Highly recommend. read more

So it has been 5 months since Raneri and Long did my Solar panels and roof. No problems, I did have an electrical issue. I called Dave at Raneri and he went out of his way to make sure my panel was good, of course it was. They did replace an old breaker, but it looks like it's in my house. He gave my a referral to an electrician and Mike who came out sent me on a direction to try and find the issue. I think it was a faulty old plug in my house tripping the old breaker Thanks again Dave and Mike read more

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Quality work at an affordable price! I needed a new roof on our home. I called several contractors and had 7 quotes to choose from. I did my homework and checked the BBB, and yelp to vet each contractor. R&L were middle of the quotes but had excellent reviews and no negative feedback from the BBB. From the start of my project they were prompt and kept to the schedule. My home was clean and safe after each work day. They did an excellent job replacing wood when needed. After the job was completed they left my home looking like new. What a great experience! read more

Super disappointed that I went through Yelp and asked for a solar quote and this was a company the request for quote went to. The owner replied and asked for our phone number and said someone from the office would call the following day. No one called. 2-3 weeks later I did the same thing through Yelp to asked for roofing quotes. It sent to this company again and I got the same message from owner requesting phone number and said someone would contact us the following day. I messaged the owner back and told him he responded a few weeks before to my solar request and no one ever contacted us. He apologized and said that wasn't their normal practice and assured me someone would contact us. 6 days later and we still have not been contacted. Super disappointing. read more

I highly recommend this company. They worked tirelessly and efficiently in the heat and well into the evening to get the job done. They were courteous and always left my yard clean and free from clutter. My roof looks great. They were recommended by 4 of my neighbors who also used them and were very pleased with their work. I also want to recognize Emely Aceves in the office. She was always pleasant, patient and efficient in getting my questions answered and scheduling the job. read more

Well, I asked the estimator to contact me several times, and he did not. He did come out to my condo to give me an estimate, but it didn't contain many details. Also wanted to hook up with a couple of my neighbors, but he didn't bother to follow up with them either. If we can't even get a proper estimate, how would the installation of new gutters be? read more

I'm older than most Yelpers so I haven't visited the site a lot lately, but I wanted to let people know what we experienced with this company. Got bids from three roofers recommended by people on a neighborhood app. While all were comparable - we chose Raneri and Long because it's a family-owned company that's been around since the 1980s - and - it had the best policies and attitude about providing great service. Dave Hancock is the boss - and his grown kids, extended family and trusted crews run the show. Chatting with his workers - we learned most have been on board forever - so not a lot of turnover here, nice to see. SIX THINGS WE DISCOVERED: 1) They WON'T accept money up-front. No deposits. That was a first. If you pay up front - you've lost control. I think they know that - which is why its policy puts customers at ease. We didn't pay until the job was done. 2) No sub-contractors. A big deal because it's common for contractors to "sub out" their work to specialists with whom you have NO leverage. But R&L is an "all-in-one" biz that only does what it knows, i.e., roofing, solar, windows and gutters and a few other things. They don't do paint but they know who can. They don't hit you with stuff you won't need. 3) These guys are big about what they call, "trust and verify" - so that common issues like dry rot which causes leaks - you don't take their word for it. They brought down three rotted panels for us to inspect. BTW, you should expect dry rot because it's usually the main cause of leaks. 4) These guys aren't "hired hands" for "spot jobs." They're on the payroll, some for many years. They show up in big red trucks and vans - wearing red logo t-shirts. Shout out to Hector, Jesus, Carlos on-site and Emely and Perla at Mission Control. Can't remember all the names we dealt with, sorry, but they were all A+ - and it felt like everyone on-site was "in charge." 5) They gave us an estimate that was gold. Potential over-runs for dry rot, replacing panels and fascia - were detailed up front down to the linear foot - which INCLUDED materials AND labor. This is key because R&L does NOT use the term, "man-hours" like others - which can lead to "sticker shock" based on worker head counts. 6) They called and emailed us at the end of EACH WORK DAY - to update what they did - and what they were going to do the next day. (Ours was a five-day job.) There was no mess nor stray garbage left behind. LESSONS LEARNED: * The cost for new tile - is only marginally higher than re-using old tile. Because our home is more than 20 years old, we went for the new tile. On the first day, ten people came out at 730a and put tarps around our house and in our garage. By 2p, they had taken out about 2200 square feet of old and dirty tile. Days 2-3 involved ripping out and pounding in new boards, adding water-tight layers of black synthetic "underlayment" on top - (and not the old felt stuff made of tar) - and installed new tile. Days 4-5 were all about installing more new tile - and we saw a lot of precision sawing to make everything fit perfect. Bonus day 6 was us deciding at the last minute to replace a few dingy gutters. * Turns out this company has a lot of videos which break down what they do and why. DO look at them. Browse other reviews - and you'll notice how Dave Hancock and his family ALWAYS respond, esp. to issues that come up because no two roofs are alike. For me - (vs. my wife, who just loved Dave's "old school" manner) - R&L's desire to address problems "publicly" - sealed the deal. It's serious about protecting its brand - and plans to be around "forever." * Our roof is done and it's spectacular. Great service and clean-up - as if they were never here. A lot of good roofers are out there - but we chose one that felt like an experienced surgeon - with calm and caring manners. They will work with you on ANYTHING. They did for us - and we now have peace of mind - with NO uncertainty about what lies ahead. Thank you! read more

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Have relied on Raneri and Long once again for our roofing needs. Another stellar job, with excellent customer service. When encountering a solar system issue and original installer not stepping up and another solar vendor saying we don't work on work done by others, called Dave at R&L, he didn't once hesitate to say yes. Thanks R &L. read more

TLDR - Be prepared for this business to "decline the opportunity to work with you" if you don't accept their "no pressure" solar quote that they will send you along with your roofing quote. If you are looking for a reliable roofing company that commits to standing behind their work, don't waste your time with Raneri and Long and look elsewhere. I had several people who used Raneri and Long for their roofing recommend them to me (none of them got solar from them as far as I know). I requested a quote for a lift and relay job for my roof by calling them, and had an estimate from Dave via email before he even showed up. In a couple of days, Dave came to my house and explained the quote to me. He did provide some good information, however, he asked me if I was considering solar. I was honest with him, and told him that I am considering it and I already have a few great quotes. But I am still doing my research and I haven't even signed a contract yet. He asked if he could send me a "no pressure" solar quote, and I agreed to consider it if it was competitive. Things seemed to be going great until this point. Dave explained to me that having solar and roofing done by different contractors results in a "he said she said" situation when it comes to warranty for leaks. I'll give him the benefit of doubt and say that it's is a fair point, but that doesn't mean I am willing to spend more money for solar over the market rate for an undersized solar system. They sent me a solar quote that was overpriced compared to quotes I already have, and did not correctly size the system even after I had sent them my detailed requirements. They recommended a 4.0 kW system for 8000+ kWh of my required usage at $3.25 per watt. Ignoring the fact that a 4.0 kW system is going to be nowhere near 8000 kWh of yearly production on my roof that is facing East-West, I already have multiple other quotes below $2.85 per watt with better warranties (some including warranty for roof leaks). I emailed Dave the next day and said I would like them to do the roofing work (since that was what I originally contacted them for), but I had better quotes for solar. I am not even in contract with a solar company yet, so at this point, Dave and his team could have won more of my business by revising their solar quote or at least trying to understand how my other solar quotes are better. However, I got an email from one of his staff members saying that since I will be choosing another contractor for solar, Dave "would prefer to decline the opportunity at this time" for my roofing work. LOL. Well, guess what Dave? Some people who recommended your business to me already got solar installed by different providers. It's a free market, and it's competitive. And it sounds like your business doesn't like to stand behind their work, but is rather looking to avoid as much responsibility as possible before even doing any work. I would suggest that you stop wasting the time of your potential customers who are going through a stressful process of finding a reliable and trustworthy contractor by offering them "no pressure" quotes when you don't mean it. It's safe to say that I dodged a bullet, and I won't be recommending this business to anyone. ----- EDIT - Responding to Dave's comments below. 1. No, I don't remember you mentioning that you are reluctant about the roofing job. That would have been the end of our conversation and I would not have asked you to do my roof, I am not looking for a "reluctant" contractor. 2. Yes, they are happy with their roof right now, and solar from somebody else, until they have a problem with their roof that they will call you to fix. You obviously won't honor their warranty, and I'd rather not be in that situation. 3. I've attached a picture of the details I included with my request, clearly stating that I have a new Tesla which won't be accounted for in the electric bills for last year. I also mentioned a new electric water heater, and estimates of my usage. You may think your team is correct, but they completely ignored information that I clearly provided unlike other solar providers. I don't need to see your report because it doesn't take my requirements into account. 4. You are driving my point home by saying "to not have to take responsibility". There is no way for you to control who your roofing customers choose as their solar provider after you do their roof. The bottom line is that your solar quote was neither competitive nor did it meet my requirements. I declined solar, so you decided to avoid responsibility with the roof, as you've clearly stated in your response. I think this is important information for your future customers to know, maybe you should put that disclaimer on your website. 5. Yes, I dodged a bullet. We are both entitled to our opinions. And this information is out here to see for your potential customers, they will choose accordingly. I also wish you my very best! read more

Raneri & Long Roofing and Solar - Requirements for a solar quote, that were ignored. - Roofing Near Me - El Cajon, California

Just before all of this San Diego Rain. I had new pavers installed and with that came the idea of protecting them from that roof drip stain that will take place over time. So I quickly wanted to have gutters installed. I called Ranier and Long and within 5 days had gutters installed around my whole home. I found one spot during that rain that wasn't working correctly and they came out and fixed it within 2 days and even added an additional countermeasure for the issue I was having. I couldn't be more pleased with their services and products. The crew that came out was very kind and patient with me. They worked very quickly and cleaned up their work before they left. I can't thank them enough and I would highly recommend them to any friends or family. Thank you read more

Raneri and Long just finished our roof, so they're fresh in my mind. We got a new roof over our heads just in time for this rain, so I'm thankful for that. We met with a rep back in October, and they were booked up until January. It seems a lot of people have been using their savings for home repair during this pandemic since none of us are traveling/going on vacation. So be prepared for that. The project took about two weeks from start to finish. The roof itself looks great, and with this rain, appears to be doing what roofs are supposed to. I'm not sure what other roofing companies are like, and while everyone I dealt with was friendly, I can't say I would recommend Raneri and Long to anyone looking to get their roof done. My main issue with Raneri and Long is the mess they left because they cut corners putting up tarps. On the first day, I opened up our garage for them so they could tarp it off while they worked (we have an exposed roof in the garage). Naturally, nails, wood fragments, old shingles, etc. fall as they strip off the old roof. I expected that. The problem is that they tarped off MOST of our garage, not all of it. It seems like they put tarps as high as they were willing to reach, not wall to wall as they should've. They taped the tarps to the front of shelving units instead of putting the tarp OVER the whole shelving unit to save time. So guess who had shelves covered in roof debris? This guy. They also didn't put a tarp over the retracted garage door (which was left open for them to work). When they left the first day, I pressed the button to close the garage door, and it made this awful crackly/crunching noise and struggled to close. Roof debris was all over the door and worse, in the rails. I had to sweep nails and roof chunks out of the rails, so the garage door wheels could roll properly again. There was also roof debris all around the perimeter of our garage, in our sink, on the tops of all of our shelves and cabinets, on top of our water heater, etc.. You would think they would offer to clean that up if you brought that to their attention. I e-mailed then to let them know about it, and got a response saying she would "let the higher ups know" and that was the end of that. For the record, they do sweep outside everyday once they're finished working, but they're not thorough. If you want to spend an hour or two everyday doing extra clean up for a company, then go ahead and go with Raneri and Long, but I think you should go support a different business. I also have been finding cigarette butts all over. I even found one ON our new roof while doing a walk through after they finished. No one smokes in this house. It seems like a bit of a fire hazard to leave cigarette butts ON a client's new roof, so I'm not sure why they allow that. I brought that to their attention, and got no apology. No offer to clean up or do better. I would expect with any roofing company to have to do a little cleanup of our own. Raneri and Long made little to no effort to apologize or correct these mistakes when they were brought to their attention. They did unhook the vent from our AC unit in our garage and forgot to hook it back up. They also knocked a cable loose and no one fixed it until it was brought to their attention. To their credit, they did fix both these things after I asked them to. It seemed like I had to constantly ask them to fix this or that back to the way it was (they did), or to remind them to tarp this or that properly (they never did). They also forgot to take the tarp off of our pool. It took them 3 days to get someone out to do that. They sent someone out to pick up all the rotted wood and shingles, but their truck ran out of space and they didn't bring a broom, so they even left a mess when they did that. My experience with Raneri and Long was that I had to be super hands-on, and micro-manage then in a sense. I'm not sure if that's normal, but I'd prefer to just have a company that does stuff properly from start to finish. This was a long review. Thanks if you read this far. I hope this helps to better inform the next person looking to get their roof done. They still get two stars because the roof itself looks fine, I just wish they were more thorough and more accountable. Edit: Dave, you have not tried contacting me "repeatedly." You tried once. ONCE. "Repeatedly" means more than once. Calhoun is a nickname. You seem more concerned with finding out who I am rather than "rectifying" the situation, which is the vibe I got from your ONE Yelp private message to me. And now with this response? I'm even more sure of it. I saw no need to respond to your message because it seems you've got a negative agenda, and I don't need that in my life. You already have our money. What is there to rectify? What's done is done. Peace be with you. read more

Old brown wood shingles have been on the roof of my house since 1961, so it was high time for a new roof. I have never before contracted for a new roof, and I was aware of the horror stories of half-finished jobs, exorbitant charges [new roofs are expensive!] and shoddy work. I did my research on Yelp and elsewhere and decided to go with Raneri & Long. From my initial contact with Raneri & Long, to the conclusion of the job, everything was handled with the utmost professionalism and in a timely manner. I communicated with the company owner, Dave Hancock, and the efficient and pleasant assistant, Emely, and all my questions were answered and concerns addressed. The workers cleaned up at the conclusion of each work day and there were no issues with the project. The roof was completed in five days and is truly beautiful. I highly recommend Raneri & Long if you are in need of a new roof! read more

They did a great job on our roof repairs (fixing work another company did poorly) and finished the job early!

I am so thankful we chose Raneri and Long for our roofing and solar project. We had at least 8 different consultations with various companies and Raneri was our last one. I already had my mind made up on proceeding with another company before they came out but our consultant James changed that decision very quickly. Anyone who is in the market for solar knows how pushy the sales reps can be and how many of them tell you different things. They tell you whatever you want to hear just to get you to sign a contract. James was the first person out of all the pitches we had been given that I felt was 100% honest and upfront with us. No smoke and mirrors, just honest hard facts. He was kind, respectful and was available ANY time I had questions or needed help throughout the entire process. We also were concerned about our roof and had been getting mixed reviews on whether or not it needed to be replaced. James got on the roof to check things out, contacted Dave, the owner, sent him pictures and got his opinion on what we needed to do. When it came time for the project to begin the crew showed up right on time and immediately got to work. Our entire old roof (double shingled) was torn off by midday. The second half of the day they replaced 6 pieces of plywood and installed our water barrier before leaving for the weekend. The crew was very fast, efficient, respectful of our property, and cleaned up after themselves. The new roof, upgraded attic ventilation and the solar panel mounts were installed in less than 2 days. The crew that put the solar panels and hooked them up were here for one day. Start to finish was 2.5 weeks from tear off, to receiving our PTO from SDG&E. As I type this review my neighbors across the street are having their roof torn off. I am absolutely baffled at the difference in our experience versus what I am witnessing going on over there. I cannot say this loudly or clearly enough, HIRE A PROFESSIONAL! It is worth the money and quality matters. Thank you Raneri and Long for making this experience such a positive and painless process for our family. You have earned yourselves a customer for life. read more

Needed a new roof for a small rental property. It's a twin home (attached at garage wall) so needed to get a rate for the entire roof across both properties. Mike from Raneri and Long was very accommodating, both for price and for time frame. As soon as we got the contract signed, they were out the next day, and the whole roof was put on and in beautiful shape within 2 1/2 days. The workers were great, they cleaned up everything on the property before they left. We upgraded one click from the rest of the rooves in the community and people are complimenting us on how nice it looks. Couldn't ask for anything more. Smooth and easy, great job completed. read more

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I hired Raneri & Long after getting about 4-5 quotes to replace our roof. I was pleasantly surprised that they came on the less expensive end of the spectrum, especially considering they were one of only a handful master elite roofers. Dave is very friendly and customer-centric along with everyone else I spoke to in their office. When it came time for the work, the team was fast and efficient, wrapping up the whole project in 3 days. There was one hiccup where I misunderstand the wood provision in the contract. It's a way of having the customer pay for the wood at the current market price so that in the event a ton of wood needs to be replaced bc of dry rot or termite damage, you have some control over your costs. With lumber prices being crazy, this seemed like a safe route to go. What I didn't understand was that this cost is a lump sum, regardless of the extent of the damage found. If they find a ton, you're golden. If they find very little, well you're kind of screwed lol. I thought that for the latter situation, I'd only have to pay the difference but that's not the case. Dave was really understanding though. Instead of charging me the $3,000+ worth of wood that I originally agreed to, he only charged me the $90 they used. I would recommend you only go with this provision if you have a really strong suspicion that your roof is heavily damaged. I'm pretty impressed that Dave was sympathetic about my misunderstanding. I feel like other companies would've gladly taken that $3000. Although that cost him some $$$ today, it'll pay off in the long run bc we'll definitely be recommending them to any friends or family in the future! Our new roof looks beautiful and we're very happy that we went with Raneri & Long! read more

Raneri & Long Roofing and Solar - Roofing Near Me - El Cajon, California

I have always wanted solar panels ever since I first heard about them, but I could never convince my dad to get them. Now that I have my own house, I made it a priority to get them as soon as possible. RnL Roofing made that happen for me. I found RnL while doing an extensive research into solar companies. They had the best reviews, they were local, family owned, 35 plus years of roofing experience, 15 plus years of solar installation experience, and they gave the best price for the job. My job included an entirely new roof and a 17 panel solar system. What I enjoyed most about their pitch was that it was honest and to the point. In my opinion, the best kind of salesman is the one that drops the bullshit and gives it to me straight. Throughout the project, RnL was responsive, accommodating, understanding, and helpful. Richard Massey has excellent customer service skills and was a pleasure to work with. The owner, Dave Hancock, is a sharp, old school man that runs his business with integrity and respect. If you're in the market for roofing needs and/or solar desires, I highly recommend RnL Roofing. read more

I highly do NOT recommend doing business with Raneri and Long. The owner, Dave Hancock, himself requested I put up this terrible review of them as he hung up on me. Learn from my mistake- I got my house roof redone and solar installed in Nov 2020 and recently tried to do business with them again but was treated horribly because of a mistake on their end. One thing to consider if you are getting a roof done other than price: you may have to deal with them in the future for any warranty issues so you should choose a company that is professional, communicates well and resolves issues or mistakes as they arise without holding it against you. This company is not one that you want to deal with long term. Specifically the owner, Dave, is hostile and extremely unprofessional- when I called him for clarification on an issue he didn't even give me 2 minutes on the phone before he hung up on me. Dude, you know we still may have to deal with you in the future if any warranty issue arises and this is how you treat RETURNING customers? Please save yourself the time and energy and go with a more competent roofing company. The backstory if you're interested: We redid our roof and had solar installed in Nov 2020. Our first experience was OK except they installed our solar panels at an incorrect angle per our communications and it was not optimal for energy generation. After multiple back and forth they reluctantly corrected the mistake after Dave's son confirmed the angles were incorrect. (by the way, our solar panels generated more after they corrected the angles, so we were right) About a month ago we decided to redo our garage roof & install additional solar panels. Dave came out to our house because his usual estimators could not come. He knew we were returning customers (I told him) and I gave him my full name and contact info. We needed our roof done right away and their timeline didn't work for our renovation project so we decided to only move forward with solar. Right away they increased our estimate by $2000 and Dave called to mansplain that a business has to worry about "profits" (obviously, but I thought you were at least supposed to pretend you care about your customer). I told him that I'm aware of the concept of profits but their estimates need to be transparent and should indicate if their pricing is for roof alone, solar alone, or for roof and solar together instead of just increasing the price an arbitrary amount. Ultimately he reduced the price by $1000 and "met us in the middle" although I'm still not sure why the cost was increased. We agreed on a price and signed the contract only to receive a cryptic email that we "misrepresented ourselves" and they are revoking their offer. We didn't receive a call to discuss amicably like any good business would. Upon calling for clarification Dave was extremely hostile and didn't allow me to speak. He stated he "absolutely wouldn't work" with us again because we asked for the mistake with our solar panel angles to be corrected when they were installed. He said we were trying to hide who we were because we were using a different email address. Not sure how I was trying to lie about my identity when I met with him in person at my house, gave him my name and I gave them the SDGE bill they requested. He hung up on me after stating I can "leave all the bad reviews on Yelp or wherever that you want, I DON'T CARE". So here I am leaving a bad review on Yelp. Honestly I'm more upset that I chose to give this company my business in the first place. Learn from my mistake- don't waste your time and money on them. Choose a company that is professional, communicates well & doesn't hold it against you if you point out their mistake. read more

Excellent job. We love our new tile roof. Thank you. All of the roofers were professional and friendly. Dave the owner kept in excellent communication with is. Office staff were professional and friendly as well. We are glad we went with Raneri and Long. read more

Raneri & Long Roofing and Solar - New tile roof. - Roofing Near Me - El Cajon, California

I highly recommend Raneri & Long!! I purchased my home in November 2019 knowing that the concrete (barrel style tile) roof was original and around 40+ years old and would probably have to be replaced during my ownership. Lift and re-lay was really not a viable option for me as, aside from the barrel style tile not really matching the design of the house, it was a discontinued W shape tile and I would more than likely would have had a spot on the roof that now had different tiles and would not match. I got 6 different bids that varied in price by over $22,000 (lowest bid to highest bid). Raneri's bid was well below the highest and since they also do solar and I would not end up with a finger pointing match between a solar company and a roofing company should any problems arise in the future, I went with Raneri. I could not be happier! Their employees were friendly, professional and exceptionally skilled. The whole job took about 10 days (4200 SF roof) and my lawn and patio areas were always cleaned up at the end of every day. My new roof looks absolutely amazing! And I have piece of mind knowing that the installation is covered by a 15 year warranty from a company that has been in business since 1986! Shout out to Elfego, Patron, Angel, Emely, Perla and Imperia! A company is only as good as its personnel and you are all amazing!! read more

Raneri & Long Roofing and Solar - Roofing Near Me - El Cajon, California

I have a leak in my roof, which is not quite 8 yrs old and after looking at things they said that they wouldn't repair anything, as they couldn't warranty it, even though they say that they do roof repairs. But, instead, they would recommend re-roofing, and that that would come with a 10yr warranty. What? I did appreciate the honesty, and suggestions, but seriously, why say they do repairs, when in reality they don't. Kind of a waste of time for both parties. So, unless you have a older roof that really should be replaced, don't call if you only really need a repair. read more

They replaced our roof in 2000 and again in 2022. Still as great as I remembered from the last time! Honest, dependable, fairly priced and professional team. I gladly recommend you contact them for your roofing needs. read more

We had a really weird interaction with the owner when we were shopping around for a new roof. We had multiple estimates, as any homeowner is supposed to get and wanted to make the best decision as we had a lot of water damage over the winter. We weren't going to automatically go with the cheapest and had many different factors to consider including material of the roof, cost of wooden beams, warranty, time frame due to water damage, and finally overall price. We followed up with the company by calling them and asking specifically about fees for paying with a credit card vs. cash only and also asking if they offered any military discounts (seeing as how this is San Diego county). The female receptionist transferred me by phone to the owner and maybe he misunderstood her, but when he picked up the phone he said he was going to bring the contract over right away for us to sign it. I told him to wait up and that I had some questions for him before we decided to go ahead. He then got very angry at us and said he wasn't going to do a bidding war with other companies when I asked him about the credit card option as well as military discount. I let him know that was fine and said that we would go with one of the other estimates on the table. I'm glad he showed his true colors before we agreed to his estimate! I can't even imagine what it would be like to deal with this company had we had a problem with the roofing job! To make matters worse, 5 minutes later we got a call from a Mexican guy who said that the owner of this company just called him and said we were looking for a roofer to do an under-the-table job for cheap without a warranty, which we found very insulting! That couldn't be further from the truth! This company lost a $12,000 contract from us due to their poor customer service. We went on to pick another roofer and were extremely happy with the result, as well as the customer service. I would urge anyone else to do the same! In response to the owner: I am NOT anonymous. My first name and last initial are present on my profile as well as the city I reside in. If you look in your records, you will find the estimate you gave my husband and I along with our e-mail correspondence. We have all the paperwork saved and this is EXACTLY how you do business. According to numerous other 1-star reviews, your customer service leaves a lot to be desired. Our records also show that your employee Mario called us right after our phone conversation with you and offered services without a warranty. read more

Great overall service from top to bottom. Very efficient and completed everything on time. System and new roof looks and works amazing.

We have received great service from this company, they are professional, provide high quality work and stand behind it. It is a pleasure to work with businesses like Raneri & Long. read more

Two Thumbs Up for Raneri & Long Roofing & Solar! They performed a lift and re-lay of our tile roof, repaired dry-rot damage, installed new underlayment, and installed solar last month. We were impressed with the skill and craftsmanship of their people and the pride they exhibited in their work. Our interactions with all of their staff - from sales to front office to final inspection - were professional and pleasant. Highly recommend this company. read more

Dave was ultimately not able to help me in my specific situation but he went out of his way to explain my situation to me in terms I would understand and point me in the right direction. Super helpful! read more

Got a brand new roof and solar from Raneri & Long. They were always responsive and helpful with all our questions (first time home owners). The roofers also took the time to clean the yard up from all the asphalt debris and even cleaned up our neighbors yard, which was greatly appreciated! Won't need a new roof for a long time but 5/5 would recommend! read more

I'm trying to get a quote from Dave on Yelp. I understand that he needs details such as address, square footage, and other details. I gave him a a screen shot of my inspection report with the property address on it that has photos of the problematic areas of the roof and more details. But instead, he refused to offer me his service when I asked him if he's available to come on site on Monday. He's very rude attitude won't buy him loyal clients. read more

Raneri & Long Roofing and Solar - Roofing Near Me - El Cajon, California

Just an update to my original post from almost 2 years ago. Because of solar panels, our total electric bill for the entire year of 2019 was $30. And now we added 2 electric cars. Our solar panels are feeding our EVs for free. Dave Hancock hired a very smart solar crew. Thank you Dave. read more

I have vetted more roofers than the CIA.... this company is the very BEST... and that's why I chose them.... I just had this feeling they would take really good care of me and my much needed new roof... I have personally pushed off a new roof for my home, due to the CA drought for over six years... but this hundred year old roof (no lie) has run its course... IT'S DEAD... No amount of Henry's Roof Patch is going to save this thing...I mean I had designated drip buckets if it rained and knew exactly where to place them... The final straw was when water was coming in through my recessed lighting... that day.. I called Raneri over to the house... and signed the contract... after I had had my estimate for over six months. I was very worried, this was going to be the biggest repair to my home I had ever completed, and I have had MANY run ins with shady contractors and sales guys. Something was different with this company. Immediately... I felt like they were family, shoot, even the owner, a guy named Dave (white hair) talked to me a few times on the phone to answer all of my many questions.... Yes.. I am one of "those" people... I NEED TO KNOW all the details... This company is truly a "well oiled machine" and logistically perfected as well.... I hope this review helps you make a roofer decision, and helps you with your new roofing installation process from what I learned... (Two Days prior to install) I have a flat roof, no attic, so I had to tape and drape the entire contents of my home... I recommend, if you don't want dust etc.. falling throughout your home....go to Lowes and buy a bunch of plastic drop cloths and gorrilla tape and protect the interior if you have a flat roof....my home became a convertible due to all the wood rot I had, so you could see the sky from inside my home! (Day One) Tear down crew shows up bright and early, my scheduled time was 7:30am, they were here for a couple hours and then they were gone. If you have pets inside afraid of loud noises... I recommend securing your pets, It is very loud. (Day Two) 7:30 am, Materials delivery Team delivered the roofing materials, and even had a crane delivered to place the material on top of the roof. Wow....Then the wood assessor came and assessed the wood that needed to be replaced, wood rot etc. The installation crew began to remove failing wood. (Day Three-Day Five) 7:30 am, The installation crew again showed up and continued to remove and replace damaged wood and fascia boards. Every day until 4:30 and always left the yard spotless. Kind hearted workers. Ran a huge magnet over my yard to clear any nails. They even ordered rain the night my roof was finished to give the new roof a test drive.... NO LEAKS! From the estimator, to sales, to tear down and install crew(whom I spent a week with) Emily and Axa in reception, this company first treated me like family, not a just another customer... and gave me the absolute very best roof and absolute very best experience. Money well spent with Raneri. If I could hug a roofing company... this one gets the hugs.... :) read more

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After receiving numerous bids, we chose R & L to install a new roof, gutters and solar on our home. Project is now complete and we know we made the right choice. All three phases were completed with top quality in a timely and professional manner. Shout out to R & L sales representative James with his knowledge of the industry. He provided us with competitive pricing, scheduling timeline and description of the different trade processes, all of which were spot on. Thanks Raneri and Long Garry & Laurie B read more

The excellent solar job by Raneri and Long at our house was completed with inspection by the City today. We have been watching our SDG&E bill increase every year since we purchased in 1979. Enough was finally enough. We kept thinking about solar. We love this family run business. The owner Dave and Daughter-in-Law came out first to discuss our job. We were amazed to get a quote with diagram and all that very day from their solar expert, Richard. Being totally new to solar Richard had a lot of questions on his hands with us. He was totally patient and answered every question. The work was done quickly with Jesus taking the lead on installation day. Being a musician, I lenjoyed the whistling during the job. A happy crew. We are so impressed that the finished look is so subtle-exactly what we wanted at our first meeting with Dave. Thank you again Raneri and Long for another excellent home improvement for us. You can see the subtle look in the picture read more

Raneri & Long Roofing and Solar - Our subtle solar panels installed Raneri and Long - Roofing Near Me - El Cajon, California

When we needed a new roof I did a lot of research and came to the decision to go with Raneri and Long Roofing. The Sales rep David came to our house and was very friendly. He explained all the benefits of a quality roofing product and had an estimate the next morning. He explained the work schedule and when it could be done and how long it would take. Everything he said was exactly right and within the time frame he stated. When the work crew came out they were extremely friendly and polite. They were very honest about extra wood that needed to be replaced and showed me everything. They finished all the work within the time frame I was told. Before they left everything was cleaned and tidy. We were very happy with the service they provided and would recommend them to anyone. read more

The true test of a great review is reliability and follow up from your roofer after they have done their job. When I first selected Raneri almost ten years ago I felt very confident in choosing this company. They have been in business in the San Diego area for a very long time. Their quality work and ethics are impressive, Their office staff ( the front door to any business) are courteous and helpful. Fast forward almost ten years, they are still here, doing a fantastic job and deserve the best of reviews. Today they are on my roof doing some "touch up" work caused from winds and time! Nine years folks! And they reminded me I still have a warranty for another year! If that's not service I don't know what is. The moral of the story, hire this company! Don't go for the lowest bid ( they are in line with the standard quote) Don' hire your friend, someone who has not been in the area a long time. I am a testimonial that if you do things right, you diminish your chances of problems down the road. I rarely write reviews, but for you folks looking to repair or install a new roof I am giving you top notch advise by sharing this with you. read more