Called Aaron a few days ago to inquire about having our TV mounted, which we've had for a while and…read morewanted to finally get up to clean things up. He responded quickly, showed up on time (early actually), and was extremely knowledgeable. Once he arrived, I explained that I had been going back and forth for months between upgrading to a soundbar with a sub or investing in a full audio system (receiver, towers, sub, etc...). We spent well over 30 minutes talking through the pros and cons of each, along with important things to consider like the size of the house and living room. Ultimately, I decided that I will be upgrading our current soundbar to a newer and nicer one in the near future. He was extremely polite and patient, taking the time to explain terminology and concepts in a way I could easily understand as we installed and set things up (picture and display settings, 1080p vs. 4K capabilities, audio/video/HDMI cables and what they do, device "switches," and how everything works together) as he was installing things so I'll be able to manage it myself down the road. And he came with mounts and equipment that was better than what I bought and was cheaper as well. I highly recommend him and will definitely be calling him again in the future.

Aaron came on the same day and was very friendly and helpful. He knows his stuff, and was…read morereasonably priced. Don't hesitate to hire him. Thanks Aaron

The technician was on time and communicated clearly throughout the process…read more The installation was done very quickly and efficiently, and the quality of both the mounting and cable management was great. Overall, a smooth and professional experience. Thank you!

Ismat, was very fast, efficient and professional! I really love how he mounted all 3 TVs. We are…read morevery satisfied with his service and will recommend him to others as well as continued business

This is my second time working with Rob for TV mounting and home theater installs. 3 years ago Rob…read moreinstalled a surround sound system and mounted our Frame TV with wires in the wall. We have been so pleased with our new surround sound. 3 years and it's still one of our favorite things we've done. When our Frame TV's backlight died (do not recommend), we were so happy with his work the first time around, we didn't bother calling anyone else. Rob and Alex are very friendly. They are extremely knowledgeable and do excellent work. It is always a good price as well. We also did a fireplace build-out so one of the speakers had to be removed for that. We had them move the speaker and mount our new (and much better) TV. Highly recommend working with these guys!

Amazing professionals! I had them run six Cat6 cable lines, and they clearly knew exactly what they…read morewere doing. I couldn't be happier with the results.

The Security System that Richard and his team set-up is working well. They were really great to…read morework with and explained things as they went along. Thanks for all your help!

We hired this company for a lighting design and low-voltage specification package for a high-end…read morecustom home project and paid approximately $5,000 upfront, expecting a complete, buildable lighting plan our electrician could follow during construction. The primary reason we hired them was for guidance on LED strip lighting systems, transformer sizing and placement, wiring diagrams, wine cellar backlighting, stair lighting, under-cabinet lighting, ceiling details, niches, and other architectural lighting features throughout the home. Despite multiple follow-ups, onsite discussions, renderings, and repeated emails, we never received complete specifications for many of the most critical items needed to move construction forward. We repeatedly had to ask basic but essential questions such as: * which LED strips to use * which transformers were compatible * where transformers should be located * what the electrician should wire for * load calculations and system divisions These were not additional requests -- this was the core service we hired them for. The most frustrating part was the lack of urgency and accountability despite construction actively progressing onsite. Instead of simplifying the project, we were left researching products ourselves, coordinating missing technical information manually, and trying to avoid delays caused by incomplete documentation. Considering the amount paid and the level of follow-up required from our side, the engagement ultimately delivered very little practical value to the project. It genuinely felt like the $5,000 fee was largely wasted. For a company operating in the luxury residential space, this level of communication, coordination, and incomplete delivery is extremely disappointing. Based on our experience, I would not recommend this company for projects where responsiveness, technical detail, and timely execution actually matter.

we have had considerable difficulty getting our Sonos system working properly. Ron came in,…read moreassessed the situation, and unraveled a complex mess of problems in the way our system had been put together. we are now the happy owners of a properly functioning Sonos system, and are listening to beautiful music. Ron is a natural problem-solver. Many thanks!

I've worked with First Reflection for almost a decade on home automation projects. Ron is a true…read moreprofessional and subject matter expert in the automation (excellent on Control 4) and audio/video field. The range of First Reflection to support minor service and maintenance requests to large systems projects makes them a standout and can endorse them with confidence!

Do not hesitate. Full stop. Henry and his crew (shout out Ramon!) packed all my gear, set it up in…read morea new house, and attended to everything. I was super picky and he and his crew accommodated everything and the quote was the exact price I was charged. They answered all my dumb questions, explained all the options, and came back TWICE to tweak things I wanted. One of the best customer experiences I've had. Don't hesitate to hire these guys.

Super disappointed... we have used them before and were very happy. The quality is not the same…read more They came out today to mount a Samsung frame TV. The person said to make it easier he would need to drill some holes to help hide the wires. He asked if we had paint and said he could patch it. Next thing you know we have a 5"x5" hole in our fireplace along with holes in another wall. The patch was left unfinished. He said he had a paint brush initially and then later said he didn't. Pretty sure he was using a paper towel. Then told me I should paint it in an hour. Called their office and Nikki told me their team doesn't do paint or patching...ok. Why say you can? She couldn't tell me when someone would be back out and never called me back. So we have a mounted tv but now we need a professional painter to come fix the botched patch. Not to mention I spent 30 mins cleaning up after they left.

Had some recent unusual problems with a new universal remote. The InVision Team continued to work…read morewith me despite my vocal frustrations and solved the problem. Great customer service.

My heartfelt thanks to Tim, Sean, and the awesome install team that made me look like a hero!…read moreThey designed an elegant home control system for one of my boss's trophy properties that not only disappeared into the background like I didn't expect, but (far) more importantly is simple and intuitive enough for him to use by himself! To be honest he doesn't have to 'use' anything anymore, the house just knows - if you have yet to experience what is available now, you may be stunned. Bottom line is InVision was ALWAYS prompt and courteous from the very first contact, they truly listened to our needs and concerns, and just made the entire experience a constant positive!

Wanted to install unifi security cameras throughout our house so needed new Ethernet wired. The…read morescope was a laundry list of items: - 12 cameras (both indoor and outdoor) - added support for existing ring system alongside unifi camera system (so Ethernet wiring plus convenient 120v outlet near ceiling) - added new solar powered lighted house numbers - completely redone the network cabinet and made it clean and the wiring organization is on point. - repositioned security cameras to be more privacy centric - acted as a knowledgeable consultant on both wire organization, camera positioning, and has enough technical plasticity to understand what could be optimized from a visual and practical standpoint while completing the job on time - still maintained communications for additional troubleshooting In all the value I got from this company was immense and will use them again in the future for home audio entertainment and possibly other projects too.

We had done a full camera system upgrade with another vendor, but they weren't very motivated and…read moredidn't want to come back to finish the last camera. I found Alfredo on Yelp and reached out for help activating it. He was honest and upfront that he wasn't very familiar with our system but willing to give it a try. He came out, took the time to understand the setup, and got our newest camera working. Since the first experience was positive, we opted for Sight Pro for another job. Overall, we're pleased with the team.

Updating after Micah and the team sorted out the system and got it to a place much like I assumed I…read morewould own. We have removed the Savant system, which I believe is something customers should really look into before signing on to that particular system. Our main miscommunication in the beginning was the gap between my requirements in the system vs what is in most cases offered to the customers. Considering the sophistication of the equipment I am not surprised why savant system is commonplace. With Micah, we easily bridged that gap and build the system that I wanted pretty quickly. But other than that, the team and everyone that stepped in throughout the project was knowledgeable professionals and it would be hard to get a team that is at their level for your project. I recommend Avid for your project.

Amazing! Terrific…read moresetup and well executed installation. Well organized from start to finish. Very happy with end result on a 6-figure system. Would recommend Tim and his team to anyone!

Had utilized their services to professionally install home theatre as well mount a large TV as well…read moredo TV swap outs. Ken, the owner provided the estimate after seeing work which I requested for. Overall experience with Ken was great - clean, experienced, quality work. Would definitely recommend Paramount Home Theater.

Ken showed up on time but spent the first 30 minutes talking about the antique table saw in our…read moregarage and complaining about his wife. Then installed the TV higher on the wall than we wanted because "that's the standard". Talks a lot but doesn't listen. The Internet went out for 15 minutes so he didn't' complete the setup as described in his service. He just left with finger and hand prints all over the screen. Bought the saw for $120 but only paid $100. Came to pick it up and said I agreed to the height even though having not completed the setup. I asked what I should do to get it lowered and he just left. Should have known when All reviews were 5 stats and old.