I order online all the time, and packaging can really be hit or miss depending on who's packing it…read more That said, I was truly impressed with how my order arrived. I initially ordered the gray sweatfleece set (top and bottom), and the packaging was beautiful, neat, and thoughtful. I had to return it because it was too big, but when I reordered, the second package was just as nicely done. Five stars for consistency and care. As for the sweatfleece itself, I love it. The material is thick, warm, and absolutely worth the price. It feels well made and durable, and I can already tell this is something I'll be wearing for years. I know quality when I see it, and this definitely delivers.

Long time customer. A few of us were met with a very disgruntled cashier today. Heavier set with a…read morehead scarf that worked downstairs. It was disappointing to experience this at an Aritzia store, which usually employs the most upbeat, positive sales people. I don't know how she made it through the interview process but it was clear she did not enjoy her job and was taking it out on a few customers during a holiday week. I hope Aritzia management sees this as she was very rude and condescending to an old lady and to another young couple in front of us. So disappointed to witness, especially at one of the best clothing stores in Sf.

Shoutout to ally for helping me secure the newest baggu collection u were so sweet ty for helping…read moreme !!!

Was given incorrect information about returning things when I called into the store last week and…read moreasked about the two specific things I'd purchased, one of which came ripped. I ended up lugging two big packages across town that they then told me they couldn't help me with at all, after I'd specifically clarified that they would take them. The women as the store were nice and apologetic but I'm now scrambling to figure out how to get away from work to return these items today before my return window closes. Very frustrated that an error on their end is now my problem, and if I don't figure it out today I'm out a lot of money.

It looks Stonestown in San Francisco is rapidly expanding as a shopping center while other…read moreshopping mall in downtown San Francisco seems to be declining. The expansion of many stores inside the Stonestown Mall has me overlook some stores. There is a store which has toys and fun novelties inside. You will also see some familiar characters on merchandise for sale. Miniso started in Guangzhou in China in 2013 and operates over 7,000 retail stores. This San Francisco location you will find anything from regional original area favorite Peanuts items to merchandise from Marvel. This is a good place to find a gift especially when Christmas is around the corner. This also has some characters which you will see as costumes during Halloween. Stonestown is the place to go for shopping as an San Francisco "civilian" in my " opinion" there is a store in the mall which global and has costumers by the "million" and inside you will find characters from Disney , Sanrio, and even a " Minion" Go to Stonestown were new businesses " arise" step inside Miniso is a pleasant "surprise" buy some novelties and "supplies" Miniso is global "franchise"

The male cashier overcharged me.... I failed to check my receipt because I was running two more…read moreerrands after. This was quite annoying - remember to always check your receipt!

It's pretty much what you'd expect from a Supreme store - the usual lineup of gear, the skate bowl,…read moreand the trademark artwork scattered around. The staff definitely carry that "too cool" Supreme vibe, so don't expect warm customer service, but that kind of comes with the territory. One thing to note: the area outside can be a little rough. There were quite a few unhoused folks around, and you definitely need to watch your step on the sidewalk. If you're a fan of the brand, it's worth checking out, just be prepared for the surroundings.

When I think about the way that the Supreme store in SF feels to me, I'm reminded of a line my…read morebrother said to me once while we walked down the street behind someone wearing a pair of Crocs: "Have you ever put on a pair of Crocs?" he asked me. I shook my head no, wondering where this could possibly be going. "Crocs feel exactly the way you think they would feel just by looking at them." That's how the Supreme store feels. Exactly how you'd expect, exactly what you'd expect, exactly who you'd expect. And it's not that it's some torturous experience or anything, it's just not necessarily worth a visit aside from a drop that you wouldn't be able to obtain online. But, you likely wouldn't even be able to find out if what you're after is in stock in-store or available anyway because staff so rarely answer calls made to the store.

This one is huge and has 3 levels. Parking sucks so make sure you come early in the day for that…read more After you find parking be proto use the elevator to get to the floors going up. The stairs weren't going down, but you need the elevator to go up. The store is massive and has lots of stuff.

Considering how many customers frequent this store, it's in decent shape…read more I experienced the bad customer service. I walked in five minutes before closing to find a jacket and while walking in the store a man walks by and without making eye contacts tells me in a rude tone, we are closed! I then tried to get his attention to ask where I could find jackets; he tried to ignore me and I insisted and said "excuse me, I have a question"; I was trying to get his attention so I could catch his name. His name was Fernando. He quickly said where to find jackets in (of course) a rude tone. I ended up not buying anything because I didn't want to shop at an establishment that was so awful. I left the store with three minutes left until closing. The fact that this man was so rude and even dared tell me they were closed as I was just walking quickly to grab a jacket was unwelcoming and just rude. I was taking my time; I was walking fast because I was mindful of the workers there and the amount of customers still in the store. I was on a two day work trip and didn't bring a thick jacket and San Francisco had a very cold day (locals were telling me it was colder than usual) and I only had five minutes to find a jacket. It's ironic, that there were drug addict men in the store but of course they were not told it was closed; here I am dressed up in formal work clothes and I am approached by that Fernando guy essentially telling me to leave. This can't be solved by training but supervising employees better; this man seems to be free to act this way without repercussions.

Needing a gift for my mother in law birthday outfit…read more Zara, here I come. They always have what I need. Found her a green blouse and spoil myself with a brown knit top. Yah! The prices are amazing. All the associates are friendly and helpful. You must show here. ;)

We stopped into this store because mom wanted to see it. Anyway, I've never set foot in a Zara…read morebefore today, and let's just say that it is unlikely that I would ever return to this Zara or any other one. This is a large multi-level store, and maybe at times it provides a pleasant shopping experience, but today was not it. I hardly saw any employees working & I did not interact with anyone. It seems like there is an end-of-season sale going on or something because the store was a total and complete mess. Many items were 70% off, but there were slim pickings for sure. Clothes and shoes were strewn all over the place and there was very little rhyme or reason for the way items were displayed or organized. Full priced items were set out in the midst of the sale stuff and it was just chaos and mayhem galore. I found a skirt that I liked, but I was so grossed out by the fitting room with clothes everywhere and the disarray in the store that we just bounced and got the heck out of there. Yikes! Do better for your customers, Zara!!

Every 49er fans dream come true inside the Westfield Cent-tree, is here inside of this store. The…read moresign simply reads "SF" like, "Duh. Look at my three huge football players in my City jerseys standing in the entrance! See all that red and gold?! Like you even need a "SF" on the entrance to know what you're getting into walking in! Pretty much everything you can find in the Santa Clara stadium store, you can find here, minus all the crazy people and long lines and disorganized merch thrown about. Have you been to that stadium store? That place is like Black Friday at 6 am 24/7/365! No thanks! Much better to come here and happily walk around and smile at all the Niner gear at your finger tips. *LE SIGH* Such a dream would be to have a SF in SA. A girl could dream!

The best service I've ever had at any clothing stores they treat you like family customer service…read moreis over the top they should be rating the customer on there performance I've been a loyal customer for over 30 plus years never been disappointed not 1 time I recommend them to everyone that would like upgrade there wardrobe I've gone to them a day before very important meeting as well as performances and they put in right attire every time I even put my son on and shine's even harder than me ********** and up. Go get upgraded fellas. OH by the way the lady will love it too.

Love this store best outfits what ever your style been shopping here for three decades now if you…read morelike stylish clothing this store is the place to shop

I was not in a hurry to sell my handbags, so I sent in pictures for a quote beforehand. Once I got…read moreI quote I made an appointment to drop off my bags. When I went to the store, I was greeted immediately and helped with my sale. I waited a few minutes for them to authenticate it, I was given my pay out, I signed it, got a receipt and was on my way. Fast efficient and professional, no complaints. Sometimes I wonder what people want or expect from these types of transactions. You will not get what you paid for when you try and resell designer items. Get grip people.

Stay away from this company TERRIBLE CUSTOMER SERVICE…read moreSpent 6.5hrs messaging and waiting on the phone The wrong tracking number was attached to my order Was promised a full refund Didn't receive it Six and a half hours of my life dealing with this company and I still don't have my money Was promised three times that a supervisor would contact me. They never did Was hung up on three times Truly, even Amazon offers better service THIS HAS BEEN A TOTAL NIGHTMARE

FOOD: N/A SERVICE: 5…read moreAMBIANCE: 5 VALUE: 4 This might be controversial, but, we have always had excellent service here. I think your experience here depends on the relationship with your SA. We were lucky/destined to meet our SA. We have never felt pressured to buy anything that we don't need or want. We've never had to chase a quota. We can honestly say, shopping here is enjoyable and fun. When we had an unfortunate incident last year, our SA came through and brought us some joy. This is our favorite Hermes boutique and we keep coming back.

Shout out and thank you for a great customer service to Frankie. As always, he's kind and very…read morenice. I got the Jeff shoes/ boots for the hubby for his birthday and he made sure it was properly secured and double bagged for the flight back. I definitely would shop there back again and call him for anything Hermes related purchases.