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    Raphael Rusynyk, DO Gastroenterology

    2.3 (3 reviews)

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    7 years ago

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    Endoscopy Center

    Endoscopy Center

    2.5(25 reviews)
    55.2 mi

    I called to set up an appointment for pre procedural consultation. Seems the only way to set an…read moreappointment is through the automated voice response system. I don't believe that quality professional health care begins with an impersonal robotic voice. I did ask to speak to a live personal agent, but the phone just rings and rings and rings. This does not speak well for the type of care I expect from healthcare professionals.

    I almost didn't come here because of some of the reviews, and I am so glad I didn't listen to them…read more I truly have no idea why anyone would write something negative about this place. From the moment I walked in, I felt completely cared for. I have never been to an endoscopy center that goes above and beyond the way this one does. They put a movie on for me while I was getting my fluids, constantly reassured me, and explained everything in detail multiple times so I felt comfortable and informed. In the procedure room, they even played music for me. When I was scared to go under, they held my hand and gently rubbed my head to comfort me. That meant more to me than I can explain. After the procedure, they hand-fed me a drink, checked on me, and even gave me a hug before I left. I honestly want to cry thinking about how much care and compassion I was shown. Dr. Richard R. Dobhan and his staff are truly amazing. I felt safe, supported, and genuinely cared about the entire time.

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    Ascension Sacred Heart Hospital Emerald Coast - As well as a "Pharmacy" Charge.. They never prescribed me anything. ‍

    Ascension Sacred Heart Hospital Emerald Coast

    2.6(91 reviews)
    0.2 mi

    When you're on vacation and get a kidney stone, you want to go somewhere where you'll be taken good…read morecare of. Ascension Sacred Heart does just that. My husband drove me to the ER, but I was getting sick so violently I couldn't get out of the care. ER personnel came out to our car with a wheelchair, waiting patiently in the warm sun till the spasms were over. From the moment I was wheeled in, everything was handled calmly and orderly and kindly. It was a weekday morning so it wasn't really busy and I was seen in just a few minutes. I was wheeled back to the ER where the real work began. Now, I'm in pain and there are things that have to be done before they can deal with the pain. I was patient through that. I understand. And what they had to do...take blood, set up an IV, hook me up to monitors, etc was conducted with efficiency and gentle care. Then came the pain meds. One had to be "pushed" through my IV. Having gone to nursing school (but not graduating), pushing a med via an IV is an important skill and my ER had it! She explained all that would happen as the drug entered my body. She kept reinforcing her explanation as the drug began to take effect. I appreciated that! A second pain med had to be administered and by the time I was rolled to get a CT scan, I was feeling much better. The PA in the ER knew exactly what to, popped in frequently to check on me and practically held my hand as the stone passed. The facility was SPOTLESS. All the staff were calm and kind and seemed to really like being in the medical field, helping people. I usually have more questions than the average patient, and each person I came in contact with STOPPED and took time to answer all my questions. You don't want to have a medical emergency when you're on vacation. But I am truly thankful that Ascension Sacred Heart was close by for my needs. Great place. Great people.

    Billed me $20,000 for a colonoscopy with no complications. Genuinely, find another place to go if…read morepossible. People and treatment was outstanding and my nurse was an Absolute pleasure in a bad time. But 14k for the "Surgical Procedure" (a colonoscopy) alone is absolutely atrocious and downright sickening. 0 Stars if possible.

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    Ascension Sacred Heart Hospital Emerald Coast - Main Entrance, beautiful grounds

    Main Entrance, beautiful grounds

    Ascension Sacred Heart Hospital Emerald Coast

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    Raphael Rusynyk, DO Gastroenterology - gastroenterologist - Updated July 2026

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