Avoid at All Costs - Unprofessional, Dishonest, and Incompetent! If I could give negative 5 stars, I would. Coming from a big city, I've seen my share of crooks, but nothing beats this small-town gaggle of con men. Round of applause for being A1 creeps. I took my car to Rapid Tire for repairs, and it sat there for over two weeks without even being diagnosed. When I called for an update, I was met with rude attitudes and dismissive responses. After demanding answers, Andy HUNG UP on me--completely unacceptable! The staff here is unprofessional, rude, and lazy. They treat paying customers like an inconvenience. They never diagnosed my car, never called with an update, and refused to take responsibility. The lack of basic respect and accountability is shocking!I had my car towed to GMC, and they diagnosed it within a DAY! It's already set to be fixed in two days. This just proves that Rapid Tire is the problem--not my car. Although I have a "warranty" with Rapid Tire (for whatever joke that is worth), I'd rather pay more for actual service than be treated the way they treat their customers. If you value your time, money, and sanity, AVOID THIS PLACE. There are better, more professional repair shops that actually care about their customers. Unfortunately, I wouldn't even trust them to fix a bicycle. read more

I give this place a negative rating. I regret ever buying a car from Gold lending/ GILLS. Their customer service is absolutely horrible. Whomever answers the phone hangs up on customers. Only because I reached out did I find out about my car. They have had my car for almost 3 weeks and still don't know what's wrong. Won't give me a loner. Still wants my payments. Won't EVER call me! Still waiting for some kind of response after almost 3 weeks! I hate I ever bought a cat from Gills! read more

Great customer service, very polite, had to order my tire but it was in the next day. I will definitely return!

they are absolutely slow and terrible at timely repairs. if you have a Gil's or gold car lending then you might as well pay out of pocket unless you have another car. they going to take weeks or months to fix it while your stuck paying for a car you don't have read more

My traction control and engine light was on and they didn't even fix it I didn't even have it a week and it back doing the same thing I don't recommend at all read more

I have been using Rapid Tire since it opened. I have purchased 3 sets of tires from them and numerous oil changes. But over the last 8 months, every time I try to get anything other than tires or an oil change, I'm told they can't due to having to do warranty work on cars for Gil's Auto. I tried to buy tires and get an alignment done on my truck. I was told they can sell the tires but can't align my truck. My truck needs an alignment. Why buy tires from here if you can't do alignments. I will start using someone that can do all my service work. They need to change the name to Rapid Tire and oil changes. And btw...:it's not Rapid, it takes a couple out to get an oil change here. read more

This business has had a friend of mines vehicle for two weeks and still hasn't been completed. They are rude and unprofessional and should not be in business. They actually said they were too busy and could not get her car in. Stay away from this business. They do shotty work at best. This is the second time for the same issue. Obviously their mechanics have no clue what they're doing. read more

My transmission went out in my car so I took it to rapid tires to have them fix it, my car was in the shop for 2 weeks and their very rude and nasty ! I called to check on it a few times and each time they were rude. Not to mention they didn't even tell me my car was ready I had to call and get the information. Long story short they messed the car up even more. Transmission still slipping, they never fixed it. Also it jerks a lot and somehow my starter is bad in the car now. None of this was an issue in my car until they started digging around in it trying to experiment when in all reality they either don't know what there doing or just putting cheap parts in the car to save them money read more

Not even worth 1 * they are scam artists and they are working with Gils Auto Sales and gold car Lending when they say they are fixing your vehicle they are really tearing it up take it to a real mechanical read more

We had a tire that went flat. Dropped it off to be fixed and told them we would be back in a couple hours. The gentleman at the counter said that would be fine. Go back to get the tire and have them put it on the car and it still has not been fixed. Gil's Car Lot decided they would have a meeting and pulled all the people working there to go to that meeting. Which I think that if you run a business like that you need to have some of your techs still there working. Just a suggestion on customer service. read more

The best tire shop around! All the mechanics are trustworthy and skilled. The shop is beautiful and very clean. Fast and friendly service. Staff is very friendly and always honest with their customers. The won't talk you into something you don't need and they will always tell you exactly what is going on with your vehicle. Great selection of tires and rims. Prices are fair. I love rapid tire. I always make sure that my family and friends take their vehicles here. They are the only people I completely trust with my car. read more

I brought my car in 3-4 weeks ago for a new transmission. First off let me say I only brought it here because of the warranty with gold car lending/Gils Auto. So before i brought my car they were suppose to have order my transmission I brought my car in like 4 days after they were suppose to have ordered it so my transmission should've been there before I brought my car. They said a week I gave them a week came to see about my car they said my transmission just came in that day I said how I order my transmission way before I brought my car in it's been a week like u said so they said another week it be ready Tuesday January 19th. I wait til then and went to see about my car. Then they tell me Oh it will be Wednesday there's an oil leak now. Before I brought my car in I did not have an oil leak now it has one and they don't know where it's coming from so I'm here today January 21st at rapid tire and still have no word about my car. read more