They are JUST A CALL CENTER with no control over anything! when you place order they say it's 45 mins by default. 2h later and 5 phone calls for follow up no driver has showed up. And when you call them they just give you random ETA times that are completely not true and not given by driver. Super frustrating process read more

I had an extremely frustrating and uncomfortable experience with this tire company. I called them for a flat, and the technician immediately claimed the tire had serious issues before even properly assessing it. He briefly inflated it and said, "See, this is what's happening," as if that proved his point. When I called my dealership, they explained the tire just hadn't been inflated enough. When I told him that, he got visibly agitated, inflated it again, and then said that whatever happens next, they aren't liable--which felt dismissive and unprofessional. Separately, he showed me his tools after using them and claimed clips were missing , saying people had blamed him for theft before. which felt off To top it off, I was told it would be $50 extra to pay by card. He also requested a copy of my ID for payment. At the end, he said we wont take a picture of my ID because he "didn't want more problems." As a woman handling this alone, I felt pressured, scammed and unsafe- I expect honesty, transparency, and respectful service- not intimidation, incorrect claims, or surprise fees. I would not recommend this company. read more

This company is a full on scam. Got quoted $80 cash or card to fix a flat tire and said they'd be at my house in 45 min. An hour and a half later this kid showed up. Tried to pocket my lutnug lock and then told me it would be $120. Told me I had to call his supervisor to get the quote previously told to me. THEN they only take cash or zelle? Called them after to receive a receipt to send to my insurance company and of course they don't send that either. It's a complete scam. Don't waste your time. read more

Took 2+ hours but they originally said 45 minutes. We called 1+ hours in and they said 15 more minutes. Waited another hour and nothing. Called again- they hung up on us. We almost canceled it but they shower up around 2 1/2 hours later. Towing service itself was ok. After the tow, the guy said his boss wanted $300, even though the agreed price was $220, as if that's not already over priced. Do not recommend, 0 stars if I could, but I guess the 1 star is that the driver was pretty nice and his parallel parking was raw. read more

HORRIBLE! DO NOT USE THIS COMPANY! We were given a quote of $120 for after hours towing service. When the driver called, he tried to scam an additional $50 payment. When we didn't agree to it, he bailed and never showed. We tried calling the company multiple times. When we finally got through they said an ETA of 15 minutes. Still no driver. We tried calling and they stopped answering the phone. We had to use a different number to call. When we got through later, they said it was a miscommunication between the person who took the call and the driver but that he was out of area now and would not be coming. I told them they needed to find another truck. They said none was available. They made an agreement for services and did not provide them. They left us waiting at night knowing no driver was coming. TERRIBLE.. AWFUL.. HORRIBLE.. DO NOT USE - less than one star read more

Had a flat tire. Called this company and the dispatcher said the service would arrive to my location in about 45-50 minutes, which was accurate. The tow driver was nice and my tire was replaced in about 5 minutes. The total of the tire replacement was $135. That's what I get for not having AAA. I'll be getting AAA STAT. read more

AAA was refusing to tow my car to a shop due to it being too low, so I contacted these guys and they were more than willing to accommodate. The person dispatched to me arrived within the ETA they said they would. The person who helped me managed to get my car up on the flatbed without removing the front bumper or damaging the car. If you own a lowered car, these guys can definitely accommodate. read more

Rapid Towing - Roadside Assistance Near Me - Costa Mesa, California

I just used their roadside assistance service. The dispatcher was evasive about quoting me a price on a jump start but I finally got him to quote me about $80, which is fair. A van showed up, not even a towing service, jumped my car which took 5 minutes, charged me $144. What could I do? I was stranded. I called the dispatcher to tell him that the price was ridiculous and they are taking advantage of stranded motorists. He answered back some scripted excuse saying that because of the rain it cost more. Okay..... read more

I initially asked for a tow for a 1 mile trip. We worked out a deal, and they said they'd be there in 45-50 minutes. I waited an hour and no one called or showed up. I decided to attempt to drive my car home and somehow made it. I called to cancel, and they took $50 from me for cancelling even though the driver they were sending wasn't planning on arriving for another hour after that cancellation phone call (a total of 2.5 hours of waiting). Rapid Towing is crooked for taking money from people for cancelling when that cancellation is not costing them a dime. read more

Worst service ever, it took them 3 hours to arrive just to jump start a car after saying they had someone in the area . Never use this company again. read more

Worst towing service of my life. Definitely learned to get AAA from now on. The driver showed up 2 hours late. They try to charge me more then the price discussed. The driver says I can't go with to the location of where the car is going. The location is 1 hour and 30 minutes away. The driver shows up 4 hours late, it's not even the same driver. It's another driver with my vehicle, I do not know what they did to my car for four hours without me knowing. Everything seemed fishy. Once they got to the location they started saying I didn't pay them. I paid them prior. Luckily, I video recorded myself paying the tow truck driver so they had no argument to make. But if it was someone else who did not take these steps to cover themself, it would be horrible for them. This place is a scam. Don't go here. read more

These is the worse service .. they quote it $35 to $85 for opening the door .. they took more than 1 hour to come and the guy say it would be $85 plus $49 of his service . We say no it way too much that Maritza never say any extra fee. He goes and talks on the phone and say his boss say $104 we say no and his all rude and say you still owned me $49 because I came here . He kept saying call Maritza and I would do it for $85 if she never told you about fee. I did and what a surprise it direct me to his personal phone . He kept saying your calling the wrong number I say these is the number I dial ... and show him it's shows his owned personal phone number in the website . He end up doing it for $85 really rude person Do Not call Scam read more

My cars belt came off and had to tow. Didn't have triple A so called Rapid Towing and they gave me a great deal and were prompt and friendly. Was able to get it to a shop and fixed the same day. Thank you! read more

I would give a zero if I could!! AVOID these scammers at all cost - they will take your payment info, tell you there is a cancellation fee, but not give you a quote until driver comes to you - by then you are already trapped in the cancellation fee and they are quick to charge your card. I was quoted $300 for a 8 mile tow!!! I wasn't going to pay that - I don't know anyone who would, so naturally I cancelled and said that I don't want to be charged a cancellation fee because they are overcharging - I got the same tow from another towing company for $130 five minutes later! So they lock you into a cancellation fee, quote you some ridiculous amount, and when you cancel they charge you $49 dollars for cancelling! some business model - A towing company that doesn't have to tow anything to make money - just threaten people with huge quotes and force them to cancel and charge them a cancellation fee - I don't know how they sleep at night stealing hard-working people's money - This is illegal at best and I am filing a formal complaint... read more

**CLIFFS AT BOTTOM OF POST** So, I'm still pretty angry but I will try to clearly explain why you should NOT use this tow service. My car wouldn't start at chevron this morning. I had to leave for school to take a midterm, so I left it there til this afternoon. Anyway, I was in a rush, having had a long night of studying and I just wanted to get my car home so I could go to bed, so I called the closest tow company to me. Usually, I always always always use A&B towing located in costa mesa. I used to be a "frequent flyer" with my old piece of crap ford focus and they were always quick, professional, and cheap. So I fudged up and called "Rapid" towing. Maybe it was the name that enticed me. I should have known first off that I should have avoided this company - it took the receptionist several minutes to find the chevron was at. In my sleep-deprived, frazzled mind, I didn't get a quote. I will admit this was my mistake - but the standard hookup fee for any tow company is between 60-80 dollars and a few dollars per mile and didn't think I'd be liable to get scammed, it's a nice area and there's little tolerance around here for that bullcrap. I should note I only needed to go half a block. I could have pushed it in the amount of time it took the guy to get there. They said 30 mins, it took him over an hour. They were down.the.street. I know a lot of times drivers may have an issue or something come up and they get delayed, that's happened to me before so I was willing to cut them slack. He shows up finally and asks me if I'm mark. I'm chris. He asks if I need a tow, i said yes. He was unkempt and had stains all over his shirt and his pants were sagging down to halfway down his knees. Then I asked how much it was. He says "umm... basic hookup is $140." I really tried to stay calm but I struggled. I said get out of here. How do you explain that when every single tow company in the area is $50-80. I understand you cant do anything about it but I'm not paying that. "Well, I have to charge you a $50 cancellation then." That's when I lost it. I said nope, and I'm just gonna dispute the charge anyway, so have a good day I guess and thanks for taking over an hour. He got defensive and said he didn't and i showed him my phone call times. Then he asked how much I'd be willing to pay - I said $70. This is standard and I know that he knows that. He goes in his truck to talk to his "boss," takes about 15 minutes and then just leaves like a wuss rather than telling me to my face he wouldnt do it. I called the company and was redirected to a manager. He condescendingly tried to tell me that "That was the price maybe 10 years ago sir." I just laughed and said you know as well as I do what the prices are and what you're doing and you should be ashamed of yourself taking advantage of people that are desperate. Go F yourself and have a crappy day, and I'm taking your ass to small claims and wasting as much of your time as humanly possible if you try to charge me that cancellation fee. He said he would waive it and said I'd get nowhere in life. Lol. yea. ok dude. you're running a legal scam. ********CLIFFS****** - "Rapid" towing is a scam that tries to charge twice as much as the going rate as local companies - Will charge you a $50 cancellation fee if you decide not to do it - Unprofessional, taking over an hour to get there when quoted 30 minutes (A&B takes about 15-20 mins) - Idiotic staff Long story short, ALWAYS ALWAYS use A&B towing in costa mesa!! they're the greatest! This was my mistake from the beginning. If anyone from that company sees this post, kindly go fudge yourself, you embarrassing waste of a human being. read more

If I could review this as a NEGATIVE star, I would. Our delivery driver broke down on the side of the highway at 6:30am. We googled + found a towing company in the vicinity and called them. We were told they had a driver 30 minutes away, so we filled out their credit card form, sent it back + the tow driver was "dispatched". We had to call this company NUMEROUS times to find out where their tow truck was. It was always 25-30 minutes away. Needless to say, it wasn't. By the time their tow truck got to our driver, it was 11:30am. Yep- 5 HOURS LATER! Unbelievable, how horrible this situation was. On top of all this, they charged an exuberant amount of money. The owner of our company demanded a discount, which was received, but it was about 5%. read more