Great deal for Unlimited wash for the first month! Took advantage of the great deal and got my money's worth. Washed 2-3 times a week!!! Love the powerful vacuum and air pressure provided for use for free! Highly recommend this place! read more

Such an easy experience. Just sit in your car and glide through the wash. Great vacuum and drying area. Plenty of power and space.

Decided to get a membership here and all I have to say is that it's amazing. The new conveyor belt systems make it easy for you to load your car on. They also offer free vacuums and air nozzles that seriously come in handy when it comes to crevices that constantly leak water. Would recommend this place to anyone. read more

I have emailed corporate twice and they have not replied to me. The website says they will reply within 24 hours and it has been two days

First time using this car wash. When I get out I realize my antenna is missing. I advise a staff member. He stated let me tell my manager. Manager comes out with my antenna and says looks like it snapped off. Sorry (that fake ass sorry). Then walks away. I understand things happen. But to not have a conversation with the customer to try to win them over so they continue to use your business is ridiculous. Guess I would tell you before you go in take of your antenna read more

I took my Toyota Tacoma through the wash today at Rapids Express. I knew it was a fairly new car wash, and it's certainly a good-looking building. Yet, on my first time through Rapids, it damaged my truck by ripping off and breaking my antenna. The attendant retrieved my broken antenna for me, but why would I ever go back to this place. This will cost me at least a couple of hundred dollars to repair at Toyota of Orange. It seems that the mechanics of this wash could jeopardize antennas and windshield wipers on most cars and trucks. On top of that, the attendant wasn't surprised that my antenna was broken off. That tells me, that Rapids has had several other customer complaints of damaged cars. The wash itself, with its shammies, has much-weighted material, and its long drop onto the hood of a car could cause serious problems -- it did for me. read more

I pulled in at 1:30 on Wednesday no waiting at all. We really like the new Rapid Express car wash. Great wash very clean car afterwards.

The staff was very friendly and helpful. The equipment is new. The vacuums worked great and the air blower got rid of the leaves and flower blossoms stuck in my hood/windshield area. My car looks great now that it's back to purple instead of brown!! read more

I had liked this place and left a great review on my first visit due to the few employees. But after 2 incidents of getting stuck at the end and having to drive out before the cars behind me they stack so close and almost hitting me, and both times managers saying they would look at the cameras and call me yet didn't. Last visit my brand new truck mirror got smacked off and the kid I asked to go look for it didn't care and seemed like he hated working here so I finally cancelled the few vehicles we had and went over to the new Brea Express. Bummer since this place was right around the corner but service and quality defiantly took a sharp decline in the past few months, very noticeable. read more

This is the second time when only one side of the stall's vacuum is working. Everyone is told to use the side nearest to the car wash. The first time I had my car washed I thought they probably had technical issue. Since this is the second time, either they do have an issue or they just don't want to activate the other side. This is so unprofessional as customers are forced to rush. Btw, I will not be going back. read more

I was asking if they can give us a door dash wipe , the lady staff said, we only if you get the top package, but last time i was here the male staff gave me one for paying the good package. i said not good service. The other one in placentia ave, I only pay 5$, i font even have to ask, it is automatic they are giving an interior dash wipe. Not recommending this. The lady was sarcastic and rude. read more

I came in after a long trip back from Arizona, and I was rummaging through my purse for my coupon, but couldn't find it. Eddie was SO nice, and offered to give me the coupon value anyway. I did not expect that, and it made my day. Just a little jesture can make a difference in someone's day. Thank you again Eddie. read more

This is my new favorite drive-thru car wash. They offer more options at a great price. Also, you don't need to navigate your car onto a track...they have a wider 'grid' that holds your car in place. There are plenty of stalls to vacuum your car and staff is very friendly. read more

Great, affordable wash. Staff was very friendly and offered excellent customer service.

Eddie is the best! I recently got into a car accident and my left side was all scratched up but he used some of his magic cleaner and my car became brand new! Everyone there is so friendly and helpful! Also the lot is super spacious compared to other ones. Vacuums are very strong as well! Will be using this car wash everytime im in the neighborhood! read more

Love this car wash, really affordable and cleans my car nicely. Great customer service especially with Eddie!

This is the second time in less then a month that the final rollers were not working to dry off the car. Last time I brought it to the managers attention and all I got was a; "yeah it's been out for a week, we've ordered the part!" My suggestion to put a sign or notice out front before purchasing a wash option was ignored. Again, this time only one side roller was operational but there was no notice before purchasing a more expensive cleaning option. This shop is very poorly managed! read more

Fantastic! Quick in and out. Nice people......always clean. Gives the kids a light show so that's a plus. Lolol. Vacuums are amazing.

Had to dry several areas that the blower missed but these were minor and my mirror was pushed out of alignment which I was able to adjust fortunately without breaking it. The bug spots were not completely removed by the wash. With drying towels bug spots came off with scrubbing. It was free so I should not complain. read more

I purchased the month club and they gave me first month half off. They also gifted me with a goodie bag ...all kinds of awesome stuff to use while I was there. I explained that I was concerned whether they could get off all the sap that was on my car...they assured me that if it didn't work the first time I could simply drive through again and that would take care of it. To my surprise it got off ALL the sap in the first wash. LOVE this place!!! read more

If there is an issue the store leader is not the one to go to she was no help. The business is wrongfully charging debit/credit cards without permission for monthly subscriptions. Will not be dealing with this business anymore. read more

Went in for a 16$ wash today and came out totally disappointed . , the water was not blown off at last station , I asked the mgr about it and he said "yeah it's not working" , had the tires blackened and it was laughable , a 3 yr old could do a better job . If you aren't ready to provide the service you offer then just don't open . Ridiculous . read more

Super affordable and great service! The vaccums are also super great and the vending machines for rags and wipes/sprays!

What a great concept a stand-alone/state of the art car wash without the hostile of a gas station. The pit crew of Martin and Eddie helped jump start my battery. read more

Hello, just want to say great excellent service, one young man name Joseph is amazing, everytime I have been there, he's always cleaning up the grounds, ask if I need help, just a kind young man. That kind if service makes your customers happy. Please do something kind or say something kind to him from happy customers!! We live in Brea! read more

ur car can be dirty asf and $10 actually makes it look somewhat brand new. the vacuums actually actually work to make the inside look new as well. great customer service read more

Where do I even begin? The wave. It always makes me so uncomfortable, especially when I am the only one in line. They stand outside and look at you until you get to them. Then they read the same script, it feels like I'm talking to robots! Next is the wash. My car always comes out soaking wet, despite getting the best value, and the tire shine always leaves this oily muck on my rims. Highly recommend somewhere like bliss instead, where its slightly more expensive, but way faster and more efficient. read more

Has a very good set up to not scratch the wheels while passing through the tunnel. Has free vacuum and compressed air.

Best car wash! Good value for your money and leaves your vehicle clean in record time. They have plenty of vacuums available for your convenience. I am a return customer and highly recommend. read more

Excellent experience with the staff and the overall car wash! I highly recommend if your looking to get your car cleaned. Vanessa was the one that helped us out, she was amazing! I will definitely be coming back to this place! read more

Very nice and clean I was in and out very fast convenient I love the staff friendly and helpful I even my birthday gift

Wonderful car wash. Staff was very nice and friendly.

I went in last week for a quick car wash on Wednesday at 7:50pm, right before they closed after my class at CSUF. It was quick and got the job done. The next day I park my car at my job (in LA) and noticed my antenna shark fin cover was missing and I realized it probably came off at the car wash the night before and after doing research for a replacement that would cost $200-300 for the part apparently it is common for Hyundai's shark fin antenna cover to come off in car washes because of the poor engineering design. So I ordered some on Amazon but they just did not fit right so today I decided to go back to the car wash since I had some time before my class this evening (Monday) and asked if they could check if they had the part and the girl checking in cars checked a small bin but found nothing and then she told another male coworker and he walked the car wash route and he found nothing but came back and asked was this recent? And I told him no it was last week on Wednesday, I was probably like the last customer. So he then walks away to this storage area and came back with it in his hands. I almost cried of happiness. I thought they had probably threw it away but figured I should check just in case. Thank you for saving these parts for your clients in case they come back to look for them. All car washes should do this since it is a car flaw on some vehicle models. Thank you gentleman who helped me retrieve the part. You rock! read more

Very good experience, great vacuums, air guns, very cleanLittle bit of towel drying, & wiping off dash, car looked great at half the cost of a big car wash. Savings are huge if you buy $30 monthly plan, most car washes charge $20-$30, you can go to Rapids Express Car Wash everyday if you choose. read more

I usually have to allot at least 1-1.5 hour on a day off work to get my car washed. For a 'medium' priced combination auto and hand car wash, with tip, I end up spending $20+ dollars. Which means my car gets washed a lot less frequently than it should. I received a mailer to try out this place, with a free car wash. I was skeptical because I've used another 'express' auto car wash before that left bad streak marks on my windshield that were hard to get out. So I stopped using it and went back to the double priced old fashioned car wash. However, I was pleasantly surprised at how efficient AND effective this place was! I had basically zero wait (on a Friday morning) and was out, including the vacuuming I chose to do, within less than 30 minutes. I plan to return! Not sure if I'll do the membership thing (by principle I hate subscription services that auto charge your credit card), but for half the price and half the time you can give your car some TLC! I think they are opening one of these closer to where I live. Hopefully it's this company-they did a great job in my first visit! read more