Never let the devil steal your joy. Today, I went to clean up the Tundra. I came out the wash and parked the Tundra in a stall. I began to dry "him" off. Yes, my Tundra is a him. I noticed that i had a flat tire. I could have gotten upset, but what good would that have done. One of the workers was walking around picking up the trash, I walked up to him and noticed that his name was Chris B. I told him that I had caught a flat. He immediately said that he had a floor jack and offered to help me with the flat. Well, I'm not too proud to accept help. Chris not only grabbed the jack, he got down on the ground in his uniform and began to crank down the spare tire from underneath the Tundra. He is a young man who definitely went over and beyond the call of duty. Thank you, Chris!!! Even though my flat tire could have turned a good day into a bad day. I chose not to let the devil steal my joy. God is good! Chris, you blessed me today, and Jesus will bless you for helping me. Just watch Him do it. read more

Rapids Express Car Wash - Flat tire with a nail in it. - Car Wash Near Me - Fullerton, California

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Their vacuum sucks!! No they really suck a lot and even took my towel. That's how powerful they are. It's not the best nor worse car wash I've been to. Prices are reasonable but they don't give anything free like air freshener or towel like other places do if you buy the top tier wash. They do give a 50% coupon for the top wash. They have the rolling towel finish which I really like. I'd come back! read more

I gave Rapids a try after a bug-filled weekend drive to Vegas and a vengeful bird pooping all over my side windows. Located off Yorba Linda blvd, it's a fast (ie too fast) and convenient way to get big dirt debris off your car or SUV. Took my SUV here and got the $20 drive through wash/wax and to be honest it's worth about 1/2 that price. The water barely washed the back of my SUV (there was literal dust and dirt remaining there); understandable given you have around 40 seconds total on the conveyor and it doesn't appear to intelligently wash the back of your vehicle. Depending on the height of your car I would not recommend a higher clearance or large SUV go here. I did however appreciate the free vacuum and air hose option. There are better options elsewhere and for a few dollars more, you don't have to be the one drying or finishing your car wash process in the sun. read more

Overall, an easy place to get a quick car wash. One time the machine broke my back wiper but they pretty quickly bought and gave me a new one for my car. Wish the subscription website was better. read more

I was excited to drive by this location while out and about today as I have the monthly membership plan. I was even happier when it recognized my car and let go in. I usually go through the side with the payment kiosk lane on the right rather than talk to someone, but that line was longer so I decided to go through the "have to talk to someone"lane on the left. The attendant was very nice but still had to run through the whole spiel of how to use the car wash. When I said I was a member, it would be given I know how it works. One added bit though was asking me to limit my vacuum time to 5 minutes. While I get people are waiting, that seemed a little pushy to me. Once inside, I noticed a different setup than the location I normally go to. Nothing bothered me until the drying section. They have large rolling towel brushes after the blow-dry. It's a nice idea, but the main one in the center never touched the hood of my trunk. The side ones didn't catch my side mirrors, so I felt my car didn't get a dry as the location with several hot air dryers. Leaving the lot proved challenging as there was gridlock between the cars trying to exit the car wash and drive onto the street versus cars that were leaving the vacuum area. I still think the monthly payment plan is a good deal, but I won't go out of my way to visit this location unless I just happen to be in the area. read more

Got hear 30 mins before advertised closing and there wasn't really any wait. The speed of the car wash was probably too quick as there was still soap left on top of my SUV. it wasn't too much but it was visible on both side of the bike rack. Vacuum was strong and the lot looked clean. Hopefully they'll adjust the speed of the track so the blowers can get all the soap off read more

My aunt and I have been going here for awhile. This past saturday, my aunt got locked out of her car at the vacuum section but Ruben (the manager that day) was very helpful and spent a long time helping her get back into her car. Her phone and keys were inside and she was very appreciative of all the work he put into helping her! Thank you! read more

I passed by this on the way to work and decided to stop by to try it out. Everything seemed nice and legit. The pricing was competitive and same as the other places. I decided to get the $10 good wash since I had a lot of bee poop spots. The conveyor belt method was awesome and was quite impressive. No rim dings at this place. The foam and slapping squids were the same. The tunnel seemed long but it went by quickly. All the dryers seemed great and the blowers seemed strong. I drove out happy but when I started to dry, I noticed there were many black smear spots like freeze and on both sides of my mirror there were rub marks. This is the first time for the mirror rub marks but there are some car washes that have hydraulic fluid leaks that cause the black grease spots. Fortunately, I have a car wrap so no harm done. Unfortunately, I had to wrap my mirrors again. Conclusion, can't commit to a membership for this place other. My car will definitely get beat up in the wash process. Very sad but this place didn't work out for me. read more

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I've been coming here for almost a year now, and the attendants are always super helpful but today takes the cake. I accidentally locked my keys AND phone in my car while using their vacuums. Luckily, Chris B. noticed something was wrong and was so quick to help me out. I highly recommend Rapids Express not only for their fairly priced memberships and washes, but their attentive and caring staff as well. read more

This is a great place to get your car wash at $10.00. I got my brand new Audi washed and when I was using the vacuum to clean the inside, I saw a wheel had some marks on it like the chrome was washed off. I saw Richard, one of the employee walking around checking out the stalls and asked him to check the damage. He was very helpful & courteous and assured me that the chrome was not damaged and brought out some cleaner and rags and started cleaning out the wheel. In the meantime, his colleagues also came over to help and Henry brought some wax and cleaned it up thouroughly. My experience at the Rapids Express was great and thanks to Richard and Henry for going the extra mile to help out. People like him make the world a happier place. read more

I had a little issue with my new car. Dani was so wonderful. I had my parking break engaged and didn't realize it. I was holding up the entire line but she was calm and showed me what to do. I signed up for a membership because of her. Thank you. read more

Was rear-ended inside the car wash. They leave very little gap when pushing cars through the tunnel. Manager said "per policy we can send cars through bumper to bumper" "we cannot leave a gap between cars because it's busy, there's a line, and people don't want to wait". No accommodation or effort to make it right by management. No followup despite insistence to send an incident report to corporate & followup with owner. They take a complete "not our fault" stance with no customer service to even try to take care of their members. If there's an incident, they will deny liability and tell you to work it out through your car insurance if an incident happens. read more

WOW let me begin with that! I must say they must be recognized for as their service was beyond their duties. I really appreciated all of them but the most of all was Rosalyn & Jocelyn! and Ruben to top it off! I really appreciated you guys, thank you, and for their hardship work and beyond duties to get my service done, Thank you very much! First of all I was already pleased with how rough the brushing was getting done and how clean my car came out to be in the end. I wish I only had more time to wipe and vacuum but I was in a short schedule. And the worse happened on my short schedule. I was trapped when I was in the process of vacuuming when I realised I had locked in my sweater in a closing door with keys & phone! Immediately I began walking home for the second key, but they offered superior service to get my car unlocked! and they succeeded! I was so grateful and thankful, wish I had more to offer them! I am definitely a loyal customer and I will be returning mass of times. Their bundles and products seem to do the trick my car is very clean and I am so grateful for the time and effort these great people did for me, loved their product and their machine all seem in tip top maintenance shape, almost like new. Will post photos when available. Thank you very much, Danny Garcia Guerra read more

This car wash is close to my house, and I decided to give it a try. From the outside, it looks like a cool and retro car wash. It's flashy and new. I have also been getting ads on my Instagram page of teen workers here talking about their services, so it looked appealing. They have four options of services, Best Value ($16), Better ($13), Good ($10), Basic ($6). I chose the best value service, and I was excited to get my custom rims cleaned. When I got back home, the car looked great until I looked at the hood of my car. White dry soap marks all on the hood! Wish I had taken a picture but overall not a pleasant experience. read more

I understand that the basic car wash doesn't include any major drying, but for $8 at least give me something so I don't have to get off, buy a $2 rag, and wipe down everything myself. Might as well wash my own car :/ read more

I usually go to the car washes that have hand cleaning, but I desperately needed something quick because my car had been decimated by a bunch of bird poop. Was in the area to stop by my bank and saw this was down the street, so this worked! Pretty straightforward, you drive up to one of the two machines, choose one of the four options ($6/$10/$13/$16) depending on what you want, go to the car wash entrance, put your car in neutral, and let the car wash do its work! You're basically out of the car wash in a minute. Once you're at the end, shift out of neutral and go to the vacuum cleaners if you want to use them. Obviously, it's not going to get everything since no one is hand cleaning the car. But if you're in a pinch and need something quick, this will get the job done. read more

Rapid Xpress car wash located in Placentia on Yorba Linda Blvd. this car wash is a pretty cool car wash have different selections friendly service pretty nice once you get your car wash in there and they have a vacuum free vacuum so you get back in your car detail it make sure everything is nice wasn't that bad at all Paid eight bucks was worth it. Got my car clean now it's clean. It's awesome. Tina vacuuming the inside so it is good. I recommend them if you haven't been here come check them out. They're on Yorba Linda Blvd. close to the 57 freeway right in the city of placentia read more

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A great choice, especially during these times of Covid where I would prefer to not have anybody climbing around in my car LOL there's plenty of options to choose from depending on what you want and I love the technology involved. It's super quick and efficient! Also, this machine uses way less water than I'd need to if I washed my car myself; great for There is even a $5 simple wash!! read more

"Rapid na, express pa! Ambilis!" It's rapid and it's express! Fast! I don't always have time to wash my car in the driveway, but when I do, I go to Rapids Express Car Wash! My husband bought the family pack and he set it to be a monthly thing. I just drive and enter the car wash whenever I pass by this area. It's very quick but avoid rush hours as there might be lines. Though I came here last night around 4;30 pm and it was empty. Wait, was that on a weekend? I don't remember. Anyway, you enter, they wash, you exit. The price is reasonable and very affordable. The vacuum station on the side of the car was also included. So after you go through the car was, you can vacuum the inside of your car. No hassle. Also, you can set up your membership for automatic payment if you like their service and you can basically wash your car everyday. Sometimes, they do have promos so make sure to ask their attendants. By the way, there's always at least two attendants present. I totally recommend this car wash! read more

I love this place so much that I decided to do a monthly membership and I go at least once a week. The machines are always working and the water they use never leaves spots. The vacuums have good suction and the pressured air hose is strong. The whole facility is maintained well and always clean. The workers are friendly and willing to help and answer questions that you might have. I really think you're getting good value for your money. read more

I have monthly pass for 4 vehicles. My family washes our vehicles regularly and it's a drive through car wash which means if you don't want spots you need to dry it yourself if you want the inside clean, guess what you need to vacuum. Sometimes there's a line and sometimes there is a new customer that that takes longer to navigate the payment portal and if you happen to be behind them there could be other folks that arrive after you that enter first ... nothing is perfect anywhere. Fur the price it fair. If you're looking to avoid all that including maybe having to drive slow around the enter and exit area maybe a private mobile car wash is a better option at $60-$85 a wash ... with so many vehicles to keep clean fir me this place is solid ... I have a sequoia with larger tires and fits just fine ... you have to drive s l o w and be patient... the people that work there are polite and keep the place clean and they hire young adults that try their best read more

I highly recommend this place for more than one reason. And I'm giving a 5 Star review to all the staff but specially Jocelyn. That girl saved my life. I went on September 1st, 2024 at 12:50 PM to clean my car using one of their complimentary free premium car wash services I got in the mail. First, I was very impressed and happy with how clean my little Fiat looked. It was very dusty and now it's clean and sparkling silver. Then I accidentally left my keys inside the car and it went into lock-down mode That was a huge mistake. I had my cellphone, keys and purse inside my car. Thank God my dog wasn't with me... I entered in panic mode and I was crying, literally tears all over my face and thinking: how am I going to open my car and get back home? Then I took a moment to reflect and ran to the counter and spoke with the manager and explained I needed a phone to call my insurance because my car got locked. I couldn't believe this was happening to me. I explained, I was cleaning the exterior and left the keys inside by accident. I was wiping tears out my face and was super nervous. The manager called Jocelyn to the rescue. She was able to open the car using a special tool they use for emergencies only. I took a big risk because it could have break my window but I didn't care, I had to get home. She was extremely careful and gentle and with the help of her manager she opened the door. I couldn't believe it. I gave her a hug and I recommend her because she offered to help and she demonstrated great customer support and she was very composed and professional and was extremely careful not to break my car's window. I would continue going to that location. Great service and great customer service like no other place. Thanks for the free complimentary car wash! read more

Pretty good wash when they first opened, as time as gone on the washes have become less and less thorough. Also, as a monthly special customer, I noticed the "super wash" services I pay for have suddenly stopped being applied to my car. It's bad enough the plate readers are so bad, they have trouble reading the yellow/black plates and I have to wait... and wait... and wait for someone to manually let me through. So I am getting $7.99 washes for my "Super Wash Unlimited" plan, which just charged me again for $29.95 like clockwork. This is not only poor business, it's plain dishonest. The least they could do is give me what I am paying for. Oh, and cancelling Amazon Prime is easier than cancelling the Rapids Express unlimited monthly plans read more

Love coming here to wash/vacuum my car. it's $6 for a basic wash and they also offer memberships for a flat rate. They sell air fresheners for $2. The vacuums always work and the place is well maintained. There's plenty of vacuum stalls so I never have an issue finding a spot post car wash. The staff is always kind and have great customer service! read more

My wife made me stop here. She told me her car with filthy. We had passed by Rapids Express a few times. She was intrigued as it looked both new and busy. Their prices range from their cheap $6 car wash all the way up to their $16 Best Value car wash. Mid range packages are also available as well as their monthly unlimited packages. The car wash portion is all automated. Vacuum is free for you to do it by yourself. Drying the car is something that you can choose to do or not. Microfiber cloths are available for a fee. Its just like a gas station car wash, only a little larger. Prices are very reasonable for a gas station type wash. It's a good find. I guess I should listen to my wife more. read more

I have a membership here, and I see the good & the bad... Today, lake many other days, the drying mechanism at the end of the cycle did not come down on my car. When I have complained about this before, they tell me to just go around again. They moss the point that we don't want to have our time wasted by washing our cars twice. It is too bad that they do not get it... read more

Nice setup. Very clean and has plenty of room post-wash. However: 1 This is an extremely short (length) and the conveyor moves the cars thru way too fast. The dirt barely has a chance to get wet. We bought the top wash available (includes all the options) and had to go through the wash twice as there was a visible layer of dirt on the Yukon and the back hatch was still dry (and dirty). 2 I didn't notice until we left, but the tires had no shine at all. 3 The vacuums were fine but the pressure from the air hoses was medium at best. You can't possibly get a good cleaning in such a short car wash, at the high speed they run you through. Even the highest efficiency is not efficient if it's so fast that the task is not properly completed. read more

I Locked my keys inside my car and Eddie and Ruben helped me get them out. Thank you so much. God bless you Very friendly staff read more

Rapids Express Car Wash - Car Wash Near Me - Fullerton, California

After Cancelling the Membership on 7/17/2022... and No response from anyone... They charge my credit card again.... Good thing my accounting dept caught it... According to the Manager... it's the customer's responsibility to make sure they are charged correctly... Made the drive over and advised them and came with proof I was charged again.... Manager denied he received the cancellation email and proceeded the refund... Bottom of the line the staff that work here are friendly and nice... management needs to read some business books regarding customer service... still making excuses about how other customers with 20 cars have no problems.... I doubt that.... We have now been with the New Express Car Wash on Placentia.... The Ceramic is awesome... and way more organized.... read more

My second time coming to this car wash. I do a walk around after getting my car washed and this is what the back looked like. I talked to one of the employees who was really nice and let me drive through again, after the second time it came out a little better, I ended up getting the spots it missed later on. The facility is really clean and the vacuums work really well. read more

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I'm begging you to never come here it's literally the worst car wash I've ever been to. I've been here twice and both times they've broken the back windshield wiper clean off my car. Luckily I have a dash cam that shows it was their fault and so they replaced it but that was a weeks long process BOTH times. read more

I've taken my cars to this car wash many times since they've opened and I've never had a bad experience. Thank you for the great and speedy service. read more

Have gone 3 weeks in a row and the $16.00 wash isn't cleaning the hubcaps well. The roller at the end of the wash also hasn't been in use so my hood and roof remained wet after the wash. What happened?? read more

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I wish I could give them 0 stars, I went through there over a week ago and there machines shredded my 3 month old Rims that I know have to replace. They told me that they would contact me in 48 hours after the report and never received a call. I left countless messages and still no call back. A simple conversation could have changed this whole scenario even if they didn't pay for my replacement rims. So I would highly recommend staying away from this place, I work for a law firm so now it's in my attorneys hands.....FYI the disclaimer means nothing they are responsible for damage done read more

Rapids Express Car Wash - Car Wash Near Me - Fullerton, California

Very welcoming and friendly people who work there. Always ready to help even if it's to give candy to the grandchildren. The manager is a hands on person He's always busy and friendly with all. The car wash operates real well. I would go as far to say out of the membership at other car washes this is the best. Others after a bit seem not to work up to par. I'm still satisfied withThis place to date. Thank you Express wash. read more

Do not be fooled by its shiny new look. Do not be fooled by the vacuum banks outside. The place sucks. $16 for their best wash and my car was still dirty and soapy at the end. Streaky rear windshield. Crap stuck to the sunroof. Bird turd still visible on the front windshield. No interior cleaning. I could have gone to the shell across the street for much less money, gotten a better wash and done the interior myself (which I had to do anyway) for far less money. The best part is, by the time they show you what they do and do not offer, it's too late to back out or go elsewhere. read more

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Has anyone experienced the dry wheel for the windshield push back the vehicle? I drove my Tacoma through and the machine stopped , the young helper just walked up to my window to tell me to just drive off with no explanation of what happen. read more

Gotta give this place an update. Just want to say thanks to Zack for aways giving me the best customer service. Nice to pull up and always get greeted with a smile read more

Rapids Express Car Wash - My spot! - Car Wash Near Me - Fullerton, California

The car wash service is not what we expected. We have named this place a car duster not a car wash. Vanessa the attendant was super rude as she was yelling at the top of her lungs to us the customer. We went through the wash and were very unsatisfied. Might as well go to McDonald's ask for a water cup and pour it on your vehicle. We expressed our discontent to Loud mouth Vanessa and she said well you have to get off and use a towel to clean it yourself as she gestured at the $2 microfiber towels that were sold by this establishment because per her mouth "our car wash doesn't touch your car. " Don't recommend this place save your money and protect your ear drums! read more

Rapids Express Car Wash - The car wash and the obvious unclean window is pictured - Car Wash Near Me - Fullerton, California

By far worst experience at car wash ever! Red twirly cleaner caught on truck tow hitch and that made the truck stop and my car moving forward and put a huge dent on my front bumper! I do have it on dash cam. All the Lead mgr can do it made me fill out an incident report and They'll get back to me coz apparently there's no actual mgr in charge on site at all time! So piss right now! But I will update this review as I go but this is unacceptable! The worst part was that I just picked up this new car last week! read more

Rapids Express Car Wash - That's a big scratch! - Car Wash Near Me - Fullerton, California

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