Tiffany is amazing! I am a 6+ visit return customer/client. Lion's Cut... absolutely beautIfil!…read moreI love that Purr-gently Superior Grooming has a mobile service! My cat...well, she definitely is more at ease and is less stressed with mobile grooming service that Purr-fectly Superior Grooming offers. Hey! If you have a cat, you know they hate car rides! Call Purr-fectly Superior Grooming for your next cat grooming appointment I'm sure your cat will appreciate not having to kennel up n go for a ride to get groomed!

This review is for Tiffany. Amy does mobile grooming, Tiffany is for drop off. My mother was…read morerecently moved a memory care facility and I live in California. It is hard to find a groomer with availablity with less than a month's notice. Purr-fectly Superior grooming was available with the drop off option. When I pulled up to the house, I was already skeptical. The paint was chipping all over, a window was broken in the front and the steps to the house did not look safe, but I did not want to judge based on that. Tiffany seemed nice enough and said it would be about 2 hours and I would get a call when there was about 30 minutes left, it was 2:00. The dog is a Cavalier King Charles, so if you know the breed, you know that they are not trimmed all over, so they are less work than other breeds. His hygiene areas, feet and ears were all that were being trimmed. When it was after 3:30 and there was no call, I started getting anxious. The dog is relaxed and was not being fully trimmed so 2 hours was already a long time. I texted and asked if he was doing okay at 3:38. No response. I texted and asked if he would be done soon at 4:15. No response. At 4:25, I called and got no answer so I texted that we were coming there and would wait and still got no response. Later, we were told she doesn't check her phone during grooming, but when you are that late with someone's pet, you should check or call them with an update. My husband and I got to the house and knocked several times. Finally a man answered the door and said that she was giving him a bath and he would be done in 30 to 35 minutes (5:00). Dogs are generally brushed then bathed at the beginning of appointment, so this also concerned me. It seemed like she just started to groom him after I started texting. At that point, I texted Amy, the owner of the business. She volunteered to stop by and check on the dog since she had to drop something off. When she got there, the thing she was dropping off appeared to be a blow dryer. My guess is either Tiffany's was broken or that they share one. Either way, it explains why he was being bathed so late. By now it is 4:45, and Amy told us the dog would be ready in 10 to 15 minutes, which would still be 5:00. At 5:13 I texted Amy that we were still waiting. We had already told her that we had a 5:30 appointment. By now, there was no way that we could make it. At 5:20, Tiffany finally came out. The dog was still wet and I asked about bathing at the end. She said that she and Amy always did it that way and that they don't wash hair they are going to cut off. I knew that Amy did not bathe at the end because she groomed him one time in my mother's house while I watched. I was told the grooming was $150 with Amy's mobile grooming it had been around $100. I have never heard of mobile being cheaper than drop off. I texted Amy and she said she could not say because she did not know what Tiffany did. At the time of the service, there were no prices on her website so I could not see if they had gone up. Tiffany claimed she had to charge the rates Amy set and that they had been raised several times. I went to write a check and was told they do not take checks. This is also not stated on the website. I do not use Venmo, but tried to set it up. It said that I could not use the card. Meanwhile, Tiffany went back inside and left us outside with the dog. We could have easily left, especially after the terrible service and price gouging. Being honest, we waited. In the end, no one could figure out how to get the credit card to work, so my husband and I managed to scrape together the $150, but that was all of our cash. I gave Tiffany the money and told her we used all of our cash to get the $150, so it was exactly that. I also pointed out that in Superior $150 for a drop off like that (a home, not even a business) was a ridiculous price and I would make sure to give them a negative review. Tiffany's response was," do what ya gotta do, with my hundreds of good reviews it won't do nothin'." She then told me she hoped the rest of my trip sucked, called me a b-word and slammed the door. This was at 6:00. I let Amy know about this and she did apologize and made an offer of half off the next grooming with her. She told me a grooming is $85 and anal glands are $25 (drop off and mobile must be charged the same, which does not make sense), I can't imagine anything else was done. His nails were trimmed, but that is generally part of a grooming. On the way to drop the dog back off with my mother, I felt that the ends of his ears were stiff and crunchy. When I lifted them up to check, there was a huge chunk on one ear that was not trimmed. Leaving out the time trying to figure out how to pay, the grooming (that did not include the full body trim just ears, feet, and hygiene areas) took 3.5 hours and he came out wet, shampoo or contitioner still in his fur and his ears not properly trimmed, and I was called an b***h. Horrible experience!

Hurting pup due to Diva dog grooming infection in testicles and scrotum had to prescribe 4…read moredifferent meds and a 315 dollar vet bill! Called yesterday to update no call back and they do not have email.

The ONLY Fear Free and AKC SAFE Certified groomers in the region. Quick, compassionate, and cage…read morefree.

Hank was there for boarding for 2 weeks . He had the best care , interacting with other dogs and…read morepeople. He also goes there two days a week for doggie day care. My husband and I have full trust in Bark Ave.

The groomer was so nice and did a great job. It was affordable and easy to get an appointment. Will…read moredefinitely be back!

My little poodle has such good experience at Animal AffairsThere's never a ton of dogs in there at…read morea time. She's not stressed when I go to pick her up. She just prances around like "Look at me how pretty I am!"Thank Y

Was very happy to get an appointment. Very accommodating and did a get job on our cavapoo.read more

I brought our 10lb dog to be groomed and they called for me to pick him up and said that he was…read morebiting them and the "cut" him. I had to urgently get him to a vet for sutures. They didn't even offer an apology for what my dog had gone through. My dog has never tried to bite and is very docile. The owner was rude when I asked for them to pay for the vet bill. Stay far away from this place. They do not care about you or your animal

Zero stars!! Silverwood petcare was unprofessional and had horrible customer service. We will never…read morereturn. They made us wait 45 minutes when dropping our dogs off. On the phone, they gave us conflicting information about what documentation was needed for vaccination records (even suggesting we could self administer some vaccines--though we did not do this). Despite the fact that we had submitted our records several days in advance of dropping our dogs off, and despite the fact that our records indicated the dogs were up to date on all vaccines, the lady working the front desk waited until we were there in person dropping our dogs off to tell us that they needed further information. She made it clear that she didn't care at all that this was delaying our travel plans, that she would be losing our future business, or that we would be posting negative reviews online. She was rude and unaccommodating. When she finally agreed to take our dogs, she threatened that if the owner had a problem with our records, we could still be asked to come pick up our dogs early, and if we weren't there (which I told her we would not be, as we were going out of town), there could be a fine. I asked her if they had any written policy showing this, and she was unable to find anything to show me.  I'm sure you are wondering what was wrong with our vaccination records. They showed the date the vaccines were administered and that the bordatella and distemper vaccines would be due one year from that date. The problem was that it didn't specify the exact date new vaccines were due. I guess she was unable to do simple math.

Good business. Prompt and friendly gives good hair cuts and service . Conveniently location and…read moreappointments are available as need be . Outstanding

We, more importantly our dog, love Northland Boarding. The staff is friendly and attentive. They…read moreare animal lovers who do what is best for your pet. Our husky has his pack there and is always excited to see them! We always know he is safe and loved when he is there. I never worry about him when he is there. He is tired from playing. I do not know what we would do without them. I have used another kennel and it does not compare. I will use them as long as I have a dog. I appreciate every moment Azura is with them. Love them!

I brought my Australian Cattle Dog Bebe to Northland Boarding Kennel and I couldn't be happier!…read more They run an excellent kennel where your pet will get tons of attention while there and the staff is great to work with and they are all animal lovers! My Bebe came home all pooped out from all the play time and attention and that makes me very happy! I highly recommend this boarding kennel to all animal lovers who want the best for their pets! Northland Boarding was so good about giving me updates on my Bebe when i would call to check on her & they even sent me some pics of her and I could see for myself how happy Bebe was and that also makes me very happy! Bebe will be going there again in March and we plan on using this kennel alot in the near future! 1

Dr.Matt has done two surgeries on my Bulldog Sunni, nothing but professionalism and amazing work,…read moreSunni has recovered so well from her eye surgery we had done last year. Superior animal hospital has always accommodated my dogs and I in a timely manner and treated us so so well! I would highly recommend to anybody!

We've used them for boarding for a few years and that went perfectly (REALLY nice boarding suits)…read more So we decided to switch our vet to this place as well. Our little dog is an anxious hot mess when it comes to vet visits and they handled him so well. The pricing is reasonable, the staff are wonderful, the place is super clean and welcoming. I'm so glad we made the switch!

I brought my mother's dog in and she was in bad shape, she hadn't been groomed for a few months…read more whe I picked her up she looked wonderful, even her nails were so smooth. I will definitely take her back. Ps. I called and she got me in with in a few hour. Thank you.

Smooch a Pooch is amazing. They are kind, wonderful with my puppers and always do a brilliant job…read more My Basil comes out looking and feeling like a new guy. Thank you!!

I would not recommend recommending using this place for any of your pet needs, especially grooming…read more Somehow, they are the only people in the world that got a golden retriever to "bite" while doing the grooming. And they refuse to take him any longer. No context, no explanation of what happened, obviously he felt threatened, which makes me wonder what kind of people they have work in there. He is a golden retriever for God sakes, and has never attempted to bite anyone or any other animal in his life, however, somehow, Petco managed to make him do it. So they claim.

I recently visited Petco this past weekend and it was deeply disturbing, not too mention absolutely…read moredisgusting. This store and it's employees should be ashamed. Beta fish in cups dead and dying in gross water. Saltwater tanks were horrifying, the ones you could see in anyway. Freshwater tanks gross. Dead fish and snails everywhere. These assholes have a pleco in a 3 gallon tank. The poor turtle was swimming in filthy water with nothing but a rock, trying to get out. The birds are not taken care of. Dead snacks and lizards. The employees wandering around like they have nothing to do and they sure aren't checking out or helping customers. I will shop here again and I will report them to everyone I can think of. This store needs to be shut down immediately. They do not care about any of the animals or fish in their care. Words cannot describe how awful this store is.