Scooptacular is one of my favorite places to get Ice Cream. All of their Ice cream is uniquely…read morecreated and they have a lot of fun flavors to choose from. They also do a lot of work in Laveen supporting the local schools. Staff is always fast and friendly. They also have a small table for the children to watch a movie while they enjoy their Ice cream/ Shaved Ice.

This has been one of my favorite places for many years. The service and ice cream is always as…read moreanticipated. Love all of the flavors, especially the play dog. It's always clean inside and I love how child friendly it is. They waffle cones are so tasty too.

I think I may have to ditch ice cream for gelato! I ordered the coconut/mint chocolate chip mix…read moreand it was simply delicious! Outside of that, I must say the customer service was excellent. I was supposed to meet someone here who never showed. They allowed me to wait without making me feel bad for not ordering right away. They offered me water while I waited. I waited almost 20 minutes before ordering as the person I was meeting did not show by then. I sat and enjoyed my gelato and left satisfied. I'll definitely be back! Being new to the area I can see this being a town staple!

This place is awesome and located in the perfect spot! My wife wanted to go for a drive from PHX so…read morewe headed this way to go look at that big statue no one talks about. As soon as we got there I googled "ice cream near me" and this location popped up! The lady working was extremely nice and helped me decide what to get, letting me "over sample" all the samples. They had a variety of flavors and sorbets. I liked the vibe and the couch, I just wish it was busier. Overall, a fun little mini trip outside the city, and a reminder that these ice cream shops can be well priced! We're not use to these below average prices (compared to PHX)!

Yummmmmm. Loved both items we got. Super small interior with just a few tables, but it wasn't busy…read morewhen we went, so there was no issue being seated. Will be back!

The service was perfectly adequate. The shakes took a little longer than I expected, but it was…read morelater in the evening and the employees seemed to be enjoying themselves, so it wasn't a major issue. Unfortunately, the food and drinks just weren't for us. I ordered a vanilla shake specifically because I wanted something simple and safe, but I found it lacking in flavor and overall didn't enjoy it. My wife ordered the Oreo Snow Cup and described it as just okay. To be fair, I'm not sure anything was necessarily prepared incorrectly. This may simply come down to personal taste. However, neither of us was particularly impressed with what we ordered, and based on this visit, we probably won't be returning.

It was amazing. The Froyo was so delicious. The music was such a vibe. The workers were so Nice and…read moreso welcoming. I loved the playlist so much. It was the best experience of Experienced at a Froyo. Genuinely the music was amazing. I will be going back Such a great vibe. It made my night.

Super cute not bad price theres a cute coloring station flavors where really good will be backread more

The workers seemed to be in a terrible mood because they were not friendly or welcoming, trying to…read morerush us and get our orders out as fast as possible. I had ordered the Dubai chocolate ice cream for it to only come with a tiny bit of the pistachio on top.

I'm sure everyone would say the same thing but with all the hype around dubai chocolate I thought…read morethe experience would of been better. The staff were unpleasant even with no business. One door was even broken. But most importantly, I paid for the largest size of ice cream and am unsatisfied. There were less than a quarter size of my topping.

Mine and the kid's new favorite ice cream spot! The girls are so nice, love the huge variety of…read moretreats, and the "smallest" size isn't even small!

The deserts are good but the prices are crazy not worth it. How are you going to charge me $5 for a…read moresmall raspado and say it's $1 extra for one scoop of ice cream but then charge me almost $5 for 1 SCOOP?? That's wild to me. It just made me come on here to say I will be making this at home instead. Times are tough I'm all about supporting a small business but I can't keep coming back if the prices are not accurate to the menu or what was said. It's awkward to walk back in and say "hey why did you charge me 4.37 for a scoop of ice cream instead of $1 like you said.." rather than just letting it go. I'm sorry but I can just make this myself and save me way more money. I even tipped after the service didn't seem as friendly as usual. We come in all the time but today definitely made me consider counting all my "small pennies" and take a break on deserts. Probably help me lose some pounds and get a butt anyway lmao

Bomboba was absolutely adorable; I loved it, the shop is so cute, the drinks were delicious, and…read morethe service was genuinely lovely. I'm so glad I stopped by, and I'll definitely be back.

I've come back to this place multiple times, but the overall experience has been consistently…read moredisappointing. Most of the drinks are not very good, especially for how overpriced everything is. I have recommended this place to others, and they have said the same thing. Many of them chose not to return. The biggest issue is the service. It is consistently unprofessional. There have been times where I was the only person waiting, and it still took a long time just to order because the worker stayed in the back and only came out when he felt like it. On multiple visits, the worker has also sighed heavily, taken a deep breath, and rolled his eyes while I was ordering, even when the order was simple. Other people I know have experienced the same thing. It creates an uncomfortable environment and makes customers feel like an inconvenience just for ordering. The wait times are excessive. It can take up to 30 minutes just to place an order and close to an hour to receive a drink. Having only one person running the shop is clearly not working. At this point, the pricing, service, and wait times do not match the experience being provided. After multiple visits, nothing has improved, and there is no reason to continue coming back.

I found your shop in Surprise on line and I was pleasantly surprised from the moment we stepped…read moreinside and was greeted by Kamryn! I ordered the Blueberry Cobbler and my husband ordered the Strawberry Cheesecake Chunks. Man oh man they were both delicious 100 times over. Kamryn explained the different sizes and even told us some of the history of Handels. She was just so very nice and professional making our time very enjoyable. We will certainly make many more returns with the goal of tasting all the flavors and hope Kamryn receives recognition for her great service along with a raise! -Sheila-

Great ice cream choices, plenty of options, and a good serving size. It seemed to get busy, but…read moremoved quick. There isn't indoor seating, standing room only, but there is outside seating with misters. The ice cream was soft creamy and packed with the flavor you order, not a soft serve like DQ, but it is scooped.

Fantastic ice cream! Ordered a kids waffle cone and it was a decent size!…read more Had the cookie jar and my friend had cookies & cream. Huge chunks of cookies, super fresh ice cream and delicious waffle cone. A little pricy, but for high quality - it was worth it! Only downside is that they don't have an inside area to sit. The misters are nice, but outside in the summer was rough!

Bruster's is always busy especially during the summer! I typically like to order ahead to bypass…read morethe lines and the wait. What's nice ordering online is that they provide an estimated time of when the order will be finished. However I always still have to wait at least 5-10 min at their pick up window until a worker acknowledges me when I'm picking up my online orders. So now I always add 10-15 min to their estimated time that they gave me so I know for sure they finished my order. Never had issues with my orders, it's always delicious everytime. So many flavors to choose from it's hard to pick sometimes. I love their cheesecake flavors, butter pecan, and cherry vanilla. Depending on my mood I order scoops of ice cream or milkshakes if I'm on the go. If you don't like ordering ahead online they have a walk up pick up window and drive thru and benches to sit outside with umbrellas. It's a great family friendly spot.

Great service and very friendly staff! They truly go above and beyond to make your cake special. I…read morehad an unusual request for a custom yogurt cake, and the staff member took the time to help me and even put me on the phone with the owner to make sure they could accommodate my request. The cake turned out great, and everyone loved it! I really appreciated their willingness to work with me and make it happen. I would definitely recommend this place for their excellent service and attention to their customers.

Wow $18.50 for 2 medium cups of froyo tasty yes but not for $9.00 a cup…read more Been coming in for 3 yrs now but don't think will be back soon $$$$$