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    Ray Custom Shirtmaker

    5.0 (1 review)

    Services - Ray Custom Shirtmaker

    Clothing alterations

    Clothing mending and repair

    Ray Custom Shirtmaker Photos

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    18 years ago

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    Basia The Dressmaker - Agnes in custom-made dress.

    Basia The Dressmaker

    (37 reviews)

    I have gone to Barbara twice for two gown alterations, one being my wedding gown. She is my hidden…read moregem!! She made sure that I wasn't losing too much of my outer layer appliqué from the hem, the bustle was secure, and she added horse hair hem on the inner layers to allow the dress to fan out. The blue dress I had taken to her was about 3 sizes too large and Barbara was able to work her magic to properly fit the gown. Her attention to detail is like no other!

    I'm rating my wedding gown alteration service 3 stars, simply only because of the affordable price…read more There were some customer service and cleanliness issues. I went to get only a hem, and she quoted me $80. I paid half via Venmo which was flexible. During my 2nd fitting, I decided I wanted a bustle but I was not expecting the price to DOUBLE. She then quoted me $160 and I asked her "how much to bustle a gown?" And she said "well, I steamed it too and I'm charging for each fitting and my time". I mentioned how she's just making up prices as we go. Plus, I never requested a steam, but apparently I had to pay for that too. I already had enough going on so I just paid her another $40 and agreed to pay the rest at the final fitting. Her studio needs some upkeep. It was dusty, floors needed a mop, and her bathroom doesn't look or feel clean. Would be nice if she had some empathy for brides wanting to protect their special gown. She has cats and it contributed to the aroma of her studio. I asked her if she can wash her hands while handling my gown, no response from her. Some text messages she did not respond to, she just left me on read. It would be nice if she sent out pick-up notifications or something to improve her customer service. But it's a small business. I recommend you keep track of everything and also take photos, if you're working with Basia.

    Sewrob - Flawless wedding gown alterations!

    Sewrob

    (48 reviews)

    $$$

    I had an extremely unprofessional experience with this business…read more I dropped off materials to be altered and was told that an invoice would be sent later that same day. The invoice never came. After hearing nothing for an entire month, I had to call the store myself just to find out what was going on. During that call, the staff seemed confused about my order. The person I spoke with apologized and acknowledged that the store had failed to send the invoice as promised. Despite their mistake and the lack of communication on their end, I was later told they would no longer work on my materials. This was completely unexpected and very disappointing, especially considering I had been patient throughout the entire process. What made the situation worse was the tone and lack of professionalism in the response I received when trying to address the issue. As a customer, I should not have to chase down basic information about an order that has been sitting with a business for a month. At this point, I have asked that my materials simply be returned in the same condition in which they were dropped off. I strongly recommend that anyone considering using this business be aware of the poor communication and lack of professionalism I experienced.

    If I could leave negative stars, I would. As others have commented in their reviews, Rob's demeanor…read moreis a bit rough around the edges, which my daughters and I could handle, but his pricing is ludicrous. No estimations were provided at the initial appointment. I knew I was going to pay more than alterations at a dry cleaner, but I was beyond shocked to find out that alterations for two dresses was $620! Upon receiving the bill to my email before the pick-up appointment, I called to inquire. He was charging $69 alone to add a spaghetti strap to my daughter's dress from leftover material taken from the dress itself! I would not recommend SewRob to anyone unless you like the feeling of being ripped off. Highly disappointed with the entire experience.

    Rose alterations

    Rose alterations

    (10 reviews)

    Have gone to Rose for several dress alterations and all of them were altered perfectly, quickly and…read moreher prices are much cheaper than other local spots.

    I am very disappointed with my experience and will not return…read more I brought my wedding dress in on May 29 for alterations. It needed to be taken in at the chest, waist, and hips, hemmed to the correct length, and bustled. I came fully prepared with my shoes, shapewear, accessories, and even my veil so the alterations could be done properly. I was told my dress would be ready July 31. On July 30, I called and asked if I could pick it up August 3 and was told it was ready. I called again on August 3 before leaving home and was again told my dress was ready. When I arrived, I was handed **someone else's wedding dress**. After the confusion, I learned that my dress was actually **not ready and the alterations had not even been started**. I received a call the very next morning saying my dress was finished. Considering it had not been started the day before, I was immediately concerned that the work had been rushed. When I returned on August 6, the fit was not right. The back was extremely tight, and the fabric was bunching around my waist and hips instead of laying smoothly. When I expressed my concerns, I was told that I had somehow gained **four inches in my back in approximately six weeks**. I was also told the dress needed to be let out again and that I would have to pay an additional $125, on top of the **$625 I had already paid**. When I picked the dress up again a few days later, the bunching was still there. At that point, I was told there was nothing more that could be done. Having wedding dress alterations done is stressful enough without being repeatedly told a dress is ready when it isn't, discovering the work had not even been started, being handed another bride's dress, and ultimately leaving unhappy with the fit after paying hundreds of dollars. I took my dress elsewhere to have the alterations corrected. Unfortunately, based on my experience, I would not return or recommend this seamstress for bridal alterations. My advice- STAY AWAY!!!!

    Ray Custom Shirtmaker - sewingalterations - Updated September 2026

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