Came in today (5/10/19) to purchase glasses, after having a bad experience from another optical…read morestore in the area. I was politely greeted by Dr. Mandel who assisted me right away. The assistants were friendly and efficient. They took my paperwork and showed me varies frames to try on. I'm look forward to my glasses, once they become available. Coming here was a breath of fresh air of professionalism, especially after the horrible experience I had at the other optical store. I would recommend Dr. Mandel's optical store to anyone in need of glasses.

This office didn't fulfil my wish for receiving a good prosthetic eye. Instead, it was unfit for my…read moreshape. Prices felt extremely overcharged. Drained emotionally, financially, and physically. Do not recommend if you're searching to get a prosthetic eye.

I am so glad to have seen Dr Koster of NY Vision Group for my two eye catatact surgeries. Talking…read morewith him made me feel at ease all the time, He takes his time and answers all questions . It was a pleasure speaking. All througout the procedures He was very assuring and comforting. From the first day I meet with Dr Koster and including the front and back office staff were GREAT. I give a A+ and Highly Reccommend Dr Koster.

TLDR: Hostile, unprofessional doctor who publicly berated patient. Potentially discriminatory…read morebehavior. AVOID. During a routine eye exam with Dr. Koster, I experienced concerning unprofessional behavior. When I mentioned having vision correction surgery 14 months prior in another country and asked about my current eye health, Dr. Koster immediately became dismissive, stating "you know, I don't do post op care for other people" and ended the appointment without answering any of my questions. By his logic, if his own patients move to another country, they would never be able to seek routine eye care from a local doctor. No surgeon, including himself I'm sure, provides post-op care indefinitely, especially for patients who relocate to a different country more than a year after their procedure. When I requested my exam results at the front desk (as none of my questions were answered), Dr. Koster followed me into the hallway and publicly berated me in front of staff and other patients, repeatedly yelling "WHY DID YOU GET SURGERY IN ANOTHER COUNTRY? WHY AREN'T YOU GOING TO THEM FOR FOLLOW UP? WHY DID YOU GET SURGERY IN A COUNTRY YOU DON'T LIVE IN? YOU SHOULD HAVE GOTTEN SURGERY WHERE YOU LIVE." His aggressive behavior and elevated tone made me extremely uncomfortable, especially as I was simply seeking a routine eye exam as a new patient. The level of hostility in his response was so disproportionate that I found myself wondering if his reaction was influenced by my age, gender, or ethnicity. I attempted to address this incident by contacting the office manager, Nicole, who apologized and offered to refer me to another doctor in the practice. However, my primary concern was Dr. Koster's unprofessional conduct, for which I never received acknowledgment or apology despite my attempts to resolve the matter privately. The practice's phone lines are managed by a shared services call center, making it extremely difficult to reach them directly. I ultimately decided not to pursue the matter further, but patients should be aware that they may encounter extremely unprofessional treatment at this practice. Patients deserve respectful and professional medical care regardless of their medical history or where they previously received treatment.

Getting eyes checked Getting my left eye cataract fixed…read more Great doctor Go to see him Very nice and friendly

Our friend went in for an eye exam. She doesn't speak English well and is on Medicaid-subsidized…read moreinsurance. They charged her a co-pay with her insurance company. But they refused to provide her the results of the exam without an additional $75. I spoke to them and their story made no sense whatsoever. They would immediately provide the results by email for $75 but -- due to HIPPA -- would require 3 weeks and a pile of paperwork to provide everything but the actual prescription. They called the $75 a "refraction fee" but it's actually a junk fee. It's also illegal to refuse to provide medical records under NYS 18(2). If their plan was to upsell $5-10,000 of Lazik procedures to a person whose family earns below 107% of the poverty line, it was a stupid plan and it was cruel. Don't do business with them.

This place is sketch AF…read more I called asking for prices for a contact eye exam. He said it was $50 (lowest price I have ever heard) and that I need to come in wearing my contact lenses (unheard of for an optician place where I'm coming in supposedly to have my eyes checked). I went in anyways out of desperation - I was on my last pair of contact & need a cheap prescription. Similar to what another customer said before, he has an extremely rude attitude. When I asked him why he needed my address (which he wrote down on a piece of paper, no computer registration no form no anything), he became angry and basically kicked me out. I was so shocked I didn't know how to react, and I was also confused - I was being perfectly polite, why would I get kicked out of the store just by asking a reasonable question? Then I realized that it is illegal per New York State Law to underwrite a prescription without examining the patient, that's exactly what he's doing, and that's the reason why the prescription is so cheap. On top of the illegal practice, this is the first time I have ever been kicked out of a store (without doing anything). TL:DR this is probably the sketchiest/cheapest optician place you could go in nyc. You could basically get a prescription without a proper exam, as long as you shut up & no questions are asked. If you ask any question you will get treated rudely + kicked out. I would have filed a complaint with the state if I weren't this busy.

Mr. Bacchus's optical shop is a gem. To begin with, he is a human being who cares about every…read moreindividual who walks through his door. He is attentive and highly knowledgeable which only proves his quality of service. The glasses he carries are of good quality and design and the lenses are perfectly shaped and sturdy. There is not many places like his. Once you are already in, you may want to reconsider your previous habits. Aim for quality and quantity.

I've had good experiences at Nassau Fulton Optical. The eye doctor is professional, thorough, and…read moretook the time to explain everything during the exam. The staff is always cordial and efficient, and they even helped me out with a quick frame repair. The selection of designer frames is also top-notch. If you're in FiDi (near City Hall) and want high-quality care along with a great pair of glasses, I recommend them.

They treat their customers very poorly by wasting your time. They do so by making appointments on…read moretheir website but not checking the website or honoring the appointments. They also make appointments for eye exams when the optometrist is not going to be there. For example a 9:30 am appointment when the doctor gets in at 10:15. And 5:00 pm appointments when the optometrist is rushing out the door at that time. So they happily waste your time, with no appology. Not going there ever again.

Located in a less bustling part of Chinatown, this was a very convenient place to get my contact…read morelens exam. Be sure to bring a picture of your current contact cases or old prescription, as the optometrist needs that information before he can write the prescription. Otherwise you'll have to pay extra for the contact lens fitting if this is your first time getting contacts. The contact lens exam was a breeze. Had the standard "stare at this hot air balloon" machine then was brought into the exam room where I read letters and numbers off the wall with the glasses machine. Then put in a pair of trial lenses to confirm I could still see the numbers/letters on the wall. After paying, I was on my way! The whole thing was super quick and I'll keep this place in mind for my future contact lens needs.

Zhe Jiang was a huge help with my glasses and getting them to fit my face just right. Highly…read morerecommend this shop!

This is probably my third time coming to this office and I do have to say that Dr. Lazzaro is an…read moreamazing doctor. The only downfall is his staff and the waiting period. I was there a couple days ago and I had to wait for 45 minutes to see the doctor when my appointment was at 4 o'clock and I was there 10 minutes early so in total I was there for an hour. Then, Dr Lazzaro prescribed me a eyedrop to my pharmacy and told me that it would be covered by my insurance. 30 minutes later the pharmacy calls my phone and tells me that the eyedrops that he prescribed are not covered by my insurance. I had to call back in order for him to give me the correct eyedrops that is covered by my insurance and he did have a sample of the eyedrops at his office that he could've gave me while I was there just in case. My overall experience I wish that it went a lot smoother than it did because Dr. Lazzaro is a great doctor.

The staff are wonderful and knowledgeable. Dr Lazzaro took his time to evaluate and explain each…read morePretest for my ocular health. I am very happy with my prescription. Thank you for such great service!

Went into Milan Optique and had a really good experience. Vlad helped me out and made the whole…read morething feel way easier than I expected. Shopping for glasses can get annoying fast bc after a while everything starts looking the same, but he was super helpful and gave actual honest opinions. Not pushy at all either, which I really appreciated. They also have a really solid selection. A lot of nice frames, but it still felt easy to look around and try stuff on without getting overwhelmed. Vlad helped me narrow it down and was really patient while I went back and forth more than i probably shouldve lol. Ended up leaving with two pairs I really love. Just overall a really smooth experience and I'd definitely go back.

Shady as hell. I booked my annual appointment and filled out several forms, which seemed odd since…read moreI was just there a year ago for my last annual appointment. Showed up for my appointment and the desk person told me that my insurance (Aetna) only covers standard eye exams every TWO years. I have never heard of this in a lifetime of getting eye exams. I said that this sounded wrong to me because every insurance plan I've ever had includes one eye exam per year--that's why they're commonly referred to as "annual" exams. The guy said, "Well, the doctor will still see you today, but you'll need to pay for everything upfront." I said that I won't do that because it defeats the purpose of having insurance. Of course at this point, they've already got my insurance. I didn't have time to call and check on my plan/policy there in the store; so I just left. Just checked, and of course my insurance covers one eye exam per year. Maybe it was just a mistake on their part, but it happens to be the type of "mistake" that is often used as a tool of insurance fraud. Awful.